Will Apple let me exchange my ipod because of scratching?

Will apple let me exchange my 60 gb white ipod which is 1 week and 2 days old because of the numerous scratches it has accumalated? If not what could I say for a reason.

Well, mine was not treated badly and it was scratched enough that within a week parts of the screen became hard to read. Did I drop it? No. Did I put it face down on some hard surface? No. Are they a bunch of hard, deep scratches on it? No.
Mine is full of lighter abrasions from being in my pocket, with nothing else in my pocket besides it (and with or without the lame leather pouch). NOWHERE in the 5G iPods' packaging does it say, "WARNING: This new iPod scratches VERY easily - so go out and figure out some protective shrinkwrap-like shield to put over it or don't take it anywhere." I had a 4G B&W iPod which got stolen and for the time I had it was fairly sturdy. I assumed this replacement would be the same. I even put the 4G's iSkin over this new one, but with the screen not being protected it was pretty much useless.
After a few days I went to the Apple Store to voice my concerns over it. The two guys working on the floor didn't even want to bother with me, saying there was no protective covering for 5G iPods sold at the store nor anything to fix scratches, and that it was tough luck and I just had to live with it. They told me my best bet was going to Home Depot and look for something to clean it. Naturally this made me angry and so I wrote Apple and told them I wanted this replaced. They sent me a box to put it in and I have returned it...so we'll see what they do. Had I known beforehand how completely fragile the front surface is, I wouldn't have even touched the iPod without putting an InvisibleShield over it. But how was I to know? I'm not clairvoyant nor do I spend hours reading iPod bulletin boards.
If Apple wants these video iPods to be truly mobile and not just sit there on someone's desk, they should atleast tell buyers about the scratching problem - either on the box, in the instruction pamphlet, or online when they register. It's not fair for consumers to find out this problem the hard way and then the seller would turn around and go, "Well, sorry, even though you just spent $400, we can't do anything about that."
Just sayin...

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Will Apple let me exchange my ipod because of scratching?

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