Win 8.1 and J4680c All-in-One: Can't reinstall the printer/drivers

I have followed all of the instructions to re-set up my wireless network, uninstall the printer/drivers, and reinstall the printer/drivers (including renaming all of the .dat files as .old), but once it gets to the install wizard, at the Checking System phase, it tells me:
C:\Users\Patricia\AppData\Local\Temp\7zS41F0\Setup\hpzshlaut...
System cannot find the file specified.
What is this? I cannot get past it to finish reinstalling, so I cannot use any of the functionality of the printer other than printing! Can anyone help??
Thanks!
This question was solved.
View Solution.

Hi,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button.
Now try reinstalling the HP Software and check if the installation goes as expected.
If the issue persists continue following the next steps below:
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Run the installation file and check for any difference.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

HT201274 I have erased my Ipad remotely thinking it was stolen. It has now been returned, but I don't want to switch it on and erase all information. Can I reverse the erase? If not, how do I restore the info?

I have erased my Ipad remotely thinking it was stolen. It has now been returned, but I don't want to switch it on and erase all information. Can I reverse the erase? If not, how do I restore the info?

You can't reverse the erase.
Restore from your iTune or iCloud backup.

Why doesn't my Yahoo toolbar appear? One ..what is theday i opened Mozilla and my yahoo toolbar refused to load...it's stuck on Refresh mode and now all that i can see is the little cogwheel which refreshed the toolbar...that is hidden :|...

my Yahoo toolbar refuses to load...I can only see the little cogwheel which only refreshes the toolbar...when it is present :|...I am sending u an image with my problem
[url=http://img215.imageshack.us/i/92069355.png/][img][/img][/url]

That is a legitimate Mozilla newsletter. As it says in the email:
You're receiving this email because you subscribed to receive email newsletters and information from Mozilla. If you do not wish to receive these newsletters, please click the Unsubscribe link below.
Unsubscribe https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/
Modify your preferences https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/ "

Problems Installing J4680C all in one

I'm having problems installing the all in one for my j4680c. I'm getting a fatal error message. I'm runningWindows 7 64 bit.
This is the screenshot I took:

Hi @Mezron,
I see that you are experiencing issues installing the printer software. You are getting a fatal error message. Thank you for providing the screen shot of the error message. I will certainly do my best to help you.
Please download and save the latest drivers if you haven't already. HP Officejet Full Feature Software and Driver.
Turn off the Antivirus Software and the Real Time Scanning if your Antivirus Software has this feature. It can affect the full software from being installed.
Here is a example using McAffee Security Center.
Disable Real-Time Scanning and the Firewall:
Open your McAfee product located down by your clock and right click the M.
Click Navigation and select Real-Time Scanning .
Click Turn Off .
Click Navigation and select Firewall .
Click Turn Off .
Return to the main product window and verify that Real-Time Scanning and the Firewall remain off.
Close your McAfee product. The status should show that you are not protected.
Then follow this document to register Windows components, msconfig and reinstall the printer software again.
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
If you have any further issues, check this document out for A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
Please provide in detail the results if you are still having issues.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Computer is unable to communicate with printer Officejet J4680c All in One using wireless setting.

I received a message while I reinstalling software and driver to change from usb conection to wireless conection: Your laptop is unable to communicate with your printer (Officejet J4680c All in One. This may be caused by firewall software. If you are using firewall software, verify that UDP port is unblocked for both inbound and outbound trafic. But I don't know how to verify that option in my computer. While I reinstalled software I turn off firewall software in my computer. Can some one help me to resolve this issue? Thanks.
Ref: My laptop is Toshiba Satellite P755 with Windows 7 (64bit)

Hi,
Download and run HP Printer Install Wizard from link below
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved

I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved to emails. Help! How do I get my iPhoto back?

Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)

How do I move all my files from one User Profile (account) into another? I needed to create a new account and want all of my files accessible in the new one.

How do I move all my files from one User Profile (account) into another?
I needed to create a new account and want all of my files accessible in the new one.

ok, what you're learning right now is 101 unix, which is good. Unix is a good thing
now: the way unix works, and macos (which uses unix underneath) the files and folders work like a hierarchy.
the start of that tree is /
so, if you were to do:
cd /
(cd means change directory)
it will bring you at the highest branch of the file system.
cd /Users
will bring you to where all the users are.
to see whats in /Users you can use your friend ls command
ls means list files/directories
so:
cd /Users
ls -la
(the -la here means show all (even hidden) and long format (very verbose)) this flag is very optional.
you will see
fred
user2
for example.
if you want to see the desktop of user2 you would change directory to it then list the files.
for example:
cd /Users/user2/Desktop
Note that the files and directory are case sensitive, so, desktop is NOT the same as Desktop, or DESKTOP
ls -la
you should then be able to see everything in users2 desktop
you could have done as well the same thing in smaller steps, for example:
cd /
cd Users
cd user2
cd Desktop
this is the equivalent of cd /Users/user2/Desktop
So, for your file, i don't know where it was, but know that if you log in as user2, it will directly put you in
/Users/user2
which most likely the file you had created from the other user was in /Users/user1
if you copied all the files from /Users/original_user to /Users/secondUser
most likely yes, all your mail, bookmarks etc would be copied over.
so in your case.
sudo chown -R seconduser:staff /Users/secondUser
should work
Remember that if you start a path with the character / it means start from the root of the file system, at the highest top you can ever get.
so
cd /Users/fred
is not the same as
cd Users/fred
unless you were in / already
i know it may be confusing at first but it's actually very logical if you play with it.
to simplify, think of it that / means C:\ on windows
you can't go any higher than C:\ (in a way)
if you're unsure which directory you're currently in, you can always type:
pwd
it will tell you where you are.
for example:
cd /
pwd
this shows /
cd Users
pwd
this now shows /Users
cd /System/Library
pwd will show /System/Library
cd /
cd /Users
cd fred
cd Library
pwd will show /Users/fred/Library
unix can look very scary but it's actually vital and very necessary to do tasks sometimes that would take for ever to do via the windows. This is good learning.
so for the myfile you had created, i can't tell you where it is, at the time you created, if you can do a pwd command you'll know the path,
ls -la (this shows all the files where you are)
if you see myfile in the list
do a pwd
whatever is return, the real location of the file would be:
whatever pwd returned / myfile
I hope that makes sense.

Windows 7 and HP All in One Printers

Have you just brought a new PC with Windows 7 or upgraded from Windows Vista and now having problems with your Printer / All in One.
1) Are you running the latest version of HP Software designed for Windows 7?
Please go to Hp.com and choose Support and Drivers
then type in your printer model number and follow the directions on the page.
2) Do you print but nothing comes out the printer, and the job just disappears from the spooler?
The fix is available here
Usb Connected Printer
This fix is about USB Connection but the method can also be used for a Network Connection too
3) Can you scan but your Scanned files just disappear, not in the directory you thought they should be.
The fix is available here
Cannot find scanned image or document files after scanning completes.
4) Does HP Solution Center say that your printer is no longer installed?
The fix is only applicable for people who have upgraded from Vista to Windows 7
HP Print Software Patch When Upgrading Vista to Windows 7
This patch will fix known problems with the following features and functionality:
HP Print Status
Toolbox
Ink Levels
Solution Center
HP Scan (All-in-One)
Front panel scan button (All-in-One)
5) Did your network printer disappear for no reason maybe after you ran a windows update ?
You may have found a thread that talks about this problem, this thread says disabling HP Device Discovery fixes the problem. I do not recommend this as it may cause other problem later.
I would recommend readding the missing printer using Add Device from the Start, HP (Printer Device Name) Menu Item.
If this problem presists please come back to the forum and inform us so we can look at this problem in more detail.
6) Are you just having general problems with install, printing, scanning or using your printer / all in one on a network (wired or wireless)?
You may have a problem that one of our Diagnostic tools can fix please see the Diagnostics Tread for detailed information about these tools.
HP Print and Scan Doctor
7) Are you having a problem that we have not covered?
First try the forum search to see if anyone else is having a similar problem.
If you have no luck start a new topic and wait to see if anyone else knows the answer.
JonW
I work for HP

Great information.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Help with Epson and HP All-In-One Drivers

I've been looking through the forums for a day and not really finding what I'm looking for, so I decided to post...
Running an AE-N for a Macbook, a Powermac, and a Powerbook.
I've got two printers...an Epson R200 photo printer and an HP PSC 1410 All-In-One printer/scanner. I'm not worried about the scanning so much as the actual printing, both wirelessly and wired. I have no problem adding the printers...they pop up effortlessly in the printer setup through bonjour. But once I actually try to print to them, they endlessly search for the printer ("Looking for printer Epson R200"). Didn't think this would be a problem because they were found so easily by the AE.
I've read all the iFelix stuff posted and granted, I haven't tried the GIMP method just yet, but the R200 at least should be printing right out of the box, correct?
The printers are plugged into a USB hub and I've got an external HD plugged in as well...no problems with it. Any help would be appreciated...
JDH

John Blanchard1 wrote:
Yes, but it's difficult to know what state the drivers are in after moving things over from Time Machine. Try deleting the /Library/Printers/hp folder and using Software Update to reinstall the current drivers. If that doesn't work, you can download the drivers here:
http://support.apple.com/kb/DL907
This is working. I had the same problem with Yosemite and found Hp drivers were not working properly.
No need to delete the HP folder in library- printers because there wasn't any directory.

How can I change the space between a checkbox and text all at one time? I have a lot of checkboxes in my form.

How can I change the space between a checkbox and text all at one time? I have a lot of checkboxes in my form.

Okay, I haven't found a way to add an extra space using Find/replace, but you might be able to add some text wrap to the check boxes that will push the text away from them.
Open Find/Replace and click the Object tab.
Click the Specify attributes to find button to the right of the Find Object Format: field.
Under Basic Attributes, choose Stroke and then the Black swatch (assuming the black swatch is applied to the strokes of your check boxes). If there are no other stand-alone objects in your form with a Black stroke, this should be all you need. (If there are Black strokes on your table cells, they will be ignored.)
Click OK
Click the Specify attributes to change button to the right of the Change Object Format: field.
Under Basic Attributes, choose Text Wrap & Other > Text Wrap > Type: > Wrap around bounding box (2nd button from left)
Under Offset, set a Right offset at the distance you'd like to add (I don't know what units you use, but the 3-5 points might work for your purposes...might take some trial-and-error to get it where you want)
Click OK
Click Change All

Image Capture and Brother all in one printer...help!

Hello,
I have a Brother all-in-one printer MFC-420CN. I just upgraded from a PC to a Mac. Almost everything works perfectly...I can print (wirelessly or not), send faxes, and scan using Brother's own Control Center utility. However, I wanted to use the printer also with Image Capture. I downloaded the scanner driver from the Brother site, however when I start image capture I get the message "No Image Capture device connected". If I go to Devices => Browse Devices, I can actually see the printer driver shown as TWAIN Data Sources/Brother Twain, however it doesn't show as being connected. If I click on the "Use Twain UI" button, it brings up a Brother Twain window, but if I click Scan nothing happens. Does anyone know why the mac can see the driver but thinks it's disconnected? Also, under "kind" there's a swirly icon, but I don't know what it means (sorry, Apple newbie).
Thanks!
GC

Interestingly here is what I received from Brother. (Note that scanning using the Control Center works fine.):
Dear Brother Customer,
Thank you for taking the time to write to us.
Is your machine able to scan using the Brother ControlCenter software?
If you are able to scan with the ControlCenter, the drivers are
installed and working properly.
Your issue is with Apple's Image Capture software and should be referred
to them for support.
When you open the Apple software, you will need to click DEVICES in the
Menu Bar, then select the disclosure triangle next to TWAIN devices to
reveal the Brother TWAIN device.
Select the Brother TWAIN and click OK.
You should now be able to scan with Apple's Image Capture application.
For any additional assistance with the Apple application, we suggest you
contact Apple for assistance.
We hope this information will be useful to you. If we can be of further
assistance, please let us know.
Best Regards,
MFC Macintosh Support
Brother International, USA
Email: [email protected]
So, who owns the problem: Brother or Apple? If I go to the Apple Store I see Canon and HP scannners for sale but not Brother. Maybe that is part of the problem. Corporate relations between Brother and Apple.

I a got a new phone and backed all of my stuff on to the new one can I now delete the old phone backups off I cloud without deleting the content from my phone?

I a got a new phone and backed all of my stuff on to the new one can I now delete the old phone backups off I cloud without deleting the content from my phone?

Yes, absolutely, but before you do, give yourself three or four days to verify that you have everything on the new phone. You also probably will not be able to delete old backup for three days anyway, I have heard that Apple places server in three days lock out after restore from backup initially started.

HT5767 how do I take all inbox messages [ 3000 ] and deleate all at one time ?

how do I take all inbox messages [ 3000 ] and deleate all at one time ?

Go to icloud.com, open Mail, then select them in batches (click the first message, scroll down, shift-click the last message) and press your delete key. The server usually has problems deleting that many at once, so you should try a smaller number, say 500, and delete them in batches.

I have a HP 3055 all in one attached to a wireless print server. I got in working on one laptop Win7

I have a HPa 3055 all in one attached to a wireless print server that works with one Dell laptop that I upgraded from XP. But I can't get a New Toshiba Win7 to work wireless, but only with cable.

Do you have a wireless router? How is the print server configured with that?
On the Win7 machine, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP 8500 ALL IN ONE - CAN NO LONGER SCAN TO SHARED FOLDER

I have had an HP 8500 all in one scanner / printer for a while and have not had any problems with,
Yesterday the printer hung so I reset it.
I am using ethernet (wired) as opposed to wireless.
When I reset the printer it gave it a new ip address of which I reconfigured back to the address of my network ie 192.168.7.xxx
I am able to print and scan from the embedded printer web page but when I scan to my shared folder, the printer cannot conect.
Does anyone have any ideas?
I think it may be something either to do with the network path or possibly the sharing permissions fo the network folder.
Thank you in advance for any assistance that can be provided.

Hello there @DAVIDA64, welcome to the forums
I read through your post about the issues you are having with scanning to your network folder. My best suggestion would be to check out the guide below and set up your scan to network folder again.
HP Officejet Premier 8500 (A909n) and Wireless 8500 (A909g) All-in-One-Printers - Set up and Use Dir...
Best wishes, have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Win 8.1 and J4680c All-in-One: Can't reinstall the printer/drivers

Similar Messages

Maybe you are looking for