Window preview not accessible after XP update

Is someone experienced such kind of thing ? No longer access to the preview window neither window project check: the window does not appear but simulation runs (audio is present). Have to tape ESC key to come back to the main software. It seams the trouble comes from the recently windows xp2 updates !
Jean-Michel

Launch Encore from the Start menu, then immediately hold down the Ctrl+Shift keys until the application window and Welcome dialog has loaded (not the splash screen).
This should reset your preferences and allow you to see the Preview window again.

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