Window Server crashes constantly
Hi,
After rebooting my MacMini (headless, no keyboard) with MacOS X Server 10.5.4, I was not able anymore to connect to the window server (VNC). The reboot was done because I installed CollabNet's subversion package and licked to modify the $PATH so /usr/local/bin comes first and edited /etc/paths (which did not work at all). I removed the subversion installation and reverted the /etc/paths changes, but the window server keeps crashing. But anyway, the installation of subversion and the change to $PATH should not harm the window server. Attached the log file:
-------system.log-------
Sep 3 18:09:09 wave com.apple.launchd[1] (com.apple.WindowServer): Throttling respawn: Will start in 10 seconds
Sep 3 18:09:19 wave com.apple.WindowServer[11391]: No signal exception handler installed: Bus error
Sep 3 18:09:19 wave com.apple.launchd[1] (com.apple.WindowServer[11391]): Exited with exit code: 1
Sep 3 18:09:19 wave com.apple.launchd[1] (com.apple.WindowServer): Throttling respawn: Will start in 10 seconds
------windowserver.log-------
Sep 03 18:14:31 [11472] Server is starting up
Sep 03 18:14:31 [11472] CGXMappedDisplayStart: Unit 0: no display alias property
Sep 03 18:14:31 [11472] kCGErrorFailure: IOHIDSetCursorEnable returns -536870208
Sep 03 18:14:31 [11472] kCGErrorFailure: Set a breakpoint at CGErrorBreakpoint() to catch errors as they are returned
0 libSystem.B.dylib 0x94e8c09b _sigtramp + 43^@
1 ??? 0xffffffff 0x0 + 4294967295^@
2 CoreGraphics 0x9264c000 CGSInitializeKeyTransState + 32007^@
3 CoreGraphics 0x9264bb5d CGSInitializeKeyTransState + 30820^@
4 CoreGraphics 0x925f592f CGXServer + 1736^@
5 CoreGraphics 0x925f569f CGXServer + 1080^@
6 WindowServer 0x00001ff4 main + 24^@
7 WindowServer 0x00001fbe start + 54^@
Sep 03 18:14:31 [11472] Received fatal signal (10) at PC 0x2; exiting
Any ideas?
Regards,
Cyrill
Rik,
Unfortunately, I and several others have this issue as well. Apple has been notified, and all requests for updates result in "there is no new information at this time". 10.5.7 did not fix the issue for me.
The only "fix" that someone I know has had is to remove the "deny all" acl from all the share points/directories. Apple has been notified of this "fix" and considers it an "unacceptable workaround".
At this point, a few of us are working to escalate, but considering we notified them months ago about this, I have little hope this'll get fixed before 10.6. =(
Please do keep us posted if you figure out anything.
btw, here's my old thread on this: http://discussions.apple.com/thread.jspa?messageID=8857952
None of the solutions posted helped, what-so-ever.
Message was edited by: [email protected]
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Mac Mini Window Server Crash randomly
I am using mini since around one year connected to 2 x 22" displays. It's a 09(3,1) model upgraded with 8G of RAM + OCZ SSD.
Since a while I started to have issues with WIndow Server crash. In general Mini became unstable lately, but I can live with Safari or Adium crashes, really can't afford Window Server crashes since that is my primary working machine and I do run lot of ssh sessions during the day.
At first, the crashes occurred mainly upon idle time, but lately they started to be more than annoying. I would not like to change the hardware yet since one year for a workstation hardware is not yet enough to be replaced.
Here are just recent system crashes logs:
total 1136
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-rw-rw----@ 1 root admin 2102 Mar 12 15:24 Google Chrome2011-03-10-125642localhost.crash
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-rw-rw----@ 1 root admin 176695 Mar 12 15:24 Reeder2011-03-08-070126mini.hang
-rw-rw----@ 1 root admin 197109 Mar 12 15:25 Reeder2011-03-11-091554mini.hang
-rw-rw----@ 1 root admin 21043 Mar 12 15:24 WindowServer2011-03-09-081814localhost.crash
-rw-rw----@ 1 root admin 22012 Mar 12 15:24 WindowServer2011-03-09-164156localhost.crash
-rw-rw----@ 1 root admin 20862 Mar 12 15:24 WindowServer2011-03-10-125632localhost.crash
-rw-rw----@ 1 root admin 19830 Mar 14 16:38 WindowServer2011-03-14-163849localhost.crash
-rw-rw----@ 1 root admin 20039 Mar 15 08:01 WindowServer2011-03-15-080137localhost.crash
-rw-rw----@ 1 root admin 33121 Mar 12 15:24 X11.bin2011-03-10-125635localhost.crash
-rw-rw----@ 1 root admin 15330 Mar 12 15:24 mds2011-03-09-161347localhost.crash
-rw-rw----@ 1 root admin 11434 Mar 12 15:25 mds2011-03-11-093104localhost.crash
As you can see... a lot in March... (please note that those are only system based crash logs (taken from /Library not ~/Library))
Here is the full report of last crash occurred just 30 min ago:
Process: WindowServer [74]
Path: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Date/Time: 2011-03-15 08:01:36.965 +0100
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff84daec38 szone_free + 441
1 com.apple.CoreGraphics 0x00007fff83fe0939 regionFinalize + 23
2 com.apple.CoreFoundation 0x00007fff856f7a73 _CFRelease + 179
3 com.apple.CoreGraphics 0x00007fff83fdeacf CGSReleaseRegion + 98
4 com.apple.CoreGraphics 0x00007fff84103add _CGXInvalidateWindowRegion + 1011
5 com.apple.CoreGraphics 0x00007fff8410307e CGXFlushWindowList + 604
6 com.apple.CoreGraphics 0x00007fff84102e1f CGXFlushWindow + 33
7 com.apple.CoreGraphics 0x00007fff84102d90 _CGXFlushRegionInline + 204
8 com.apple.CoreGraphics 0x00007fff84102cba _XFlushRegionInline + 176
9 com.apple.CoreGraphics 0x00007fff840dcf1d CGXServices_server + 108
10 com.apple.CoreGraphics 0x00007fff840dcbda connectionHandler + 220
11 com.apple.CoreGraphics 0x00007fff840bebed CGXPostPortData + 175
12 com.apple.CoreGraphics 0x00007fff840be9f7 CGXRunOneServerPass + 451
13 com.apple.CoreGraphics 0x00007fff840bbaad CGXRunOneServicesPass + 672
14 com.apple.CoreGraphics 0x00007fff840c4aaa CGXServerLoop + 139
15 com.apple.CoreGraphics 0x00007fff8408f446 CGXGetRootAdminCredentials + 0
16 WindowServer 0x0000000100000f29 main + 9
17 WindowServer 0x0000000100000f18 start + 52
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff84dbf16a kevent + 10
1 libSystem.B.dylib 0x00007fff84dc103d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff84dc0d14 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff84dc083e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff84dc0168 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff84dc0005 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff84da62da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff84da694d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff85738932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff85737dbf CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff85737b46 CFRunLoopRun + 70
5 com.apple.CoreGraphics 0x00007fff840a135e eventThread + 470
6 libSystem.B.dylib 0x00007fff84ddf536 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff84ddf3e9 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff84da62da machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff84da694d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff828943d2 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff82894312 thread_fun + 34
4 libSystem.B.dylib 0x00007fff84ddf536 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff84ddf3e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff84de0fca _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff84de4de1 pthread_condwait + 1286
2 com.apple.CoreGraphics 0x00007fff8417a5ca layerblit_work_queuethread + 714
3 com.apple.CoreGraphics 0x00007fff8417a83c layerblit_work_queueserver + 156
4 libSystem.B.dylib 0x00007fff84ddf536 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff84ddf3e9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0xffffffffffffffff rcx: 0x000000000000002e rdx: 0x0000000000000008
rdi: 0x0000000000444044 rsi: 0x0000000100401a00 rbp: 0x00007fff5fbee7f0 rsp: 0x00007fff5fbee6b0
r8: 0x0000000000040000 r9: 0x00000001006fc0a0 r10: 0x00000000000000d8 r11: 0x0000000000000012
r12: 0x0000000000000001 r13: 0x0000000100600000 r14: 0x0000000100603720 r15: 0x00000001000ed000
rip: 0x00007fff84daec38 rfl: 0x0000000000000203 cr2: 0x0000000119e9a868
Binary Images:
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0x1004df000 - 0x1004f3fff com.apple.GeForceGA 1.6.26 (6.2.6) <F4DEF91E-8477-5EB0-0DD2-7BAE32D7AB52> /System/Library/Extensions/GeForceGA.plugin/Contents/MacOS/GeForceGA
0x112b00000 - 0x112c91fef GLEngine ??? (???) <AE898A2A-1C12-9FDB-455F-32601F030904> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x112cc2000 - 0x1130e5fef libclh.dylib 3.1.1 C (3.1.1) <66455CD1-8C09-4A8F-EDA1-D4F2F30663F1> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x200000000 - 0x200787fef com.apple.GeForceGLDriver 1.6.26 (6.2.6) <BAAEDD99-82FA-2C7F-CD66-E0977C670CC5> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
0x7fff8000b000 - 0x7fff80021fef libbsm.0.dylib ??? (???) <83676D2E-23CD-45CD-BE5C-35FCFFBBBDBB> /usr/lib/libbsm.0.dylib
0x7fff80022000 - 0x7fff800a0fff com.apple.CoreText 3.5.0 (???) <4D5C7932-293B-17FF-7309-B580BB1953EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8020b000 - 0x7fff8020bff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8118b000 - 0x7fff81190fff libGFXShared.dylib ??? (???) <991F8197-FD06-2AF1-F99B-E448ED4FB2AC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff813d4000 - 0x7fff813e9ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff81e0b000 - 0x7fff81fc9fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <781E7B63-2AD0-E9BA-927C-4521DB616D02> /usr/lib/libicucore.A.dylib
0x7fff81fca000 - 0x7fff81fcaff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff81fce000 - 0x7fff82251ff7 com.apple.Foundation 6.6.4 (751.42) <9A99D378-E97A-8C0F-3857-D0FAA30FCDD5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff822be000 - 0x7fff8233bfef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff82841000 - 0x7fff82bdefe7 com.apple.QuartzCore 1.6.3 (227.34) <215222AF-B30A-7CE5-C46C-1A766C1D1D2E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff82e4a000 - 0x7fff82e6bfff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
0x7fff82eb6000 - 0x7fff82f56fff com.apple.LaunchServices 362.2 (362.2) <A8EDC37C-1D40-5ED0-49BE-90EF110A6B3A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff82f57000 - 0x7fff8310efef com.apple.ImageIO.framework 3.0.4 (3.0.4) <2CB9997A-A28D-80BC-5921-E7D50BBCACA7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff83116000 - 0x7fff83237fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib
0x7fff832ce000 - 0x7fff8338ffe7 libFontParser.dylib ??? (???) <8B12D37E-3A95-5A73-509C-3AA991E0C546> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff83428000 - 0x7fff83541fef libGLProgrammability.dylib ??? (???) <4F2DC233-7DD2-1204-CAA5-3E6524F0AB75> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff8358b000 - 0x7fff83640fe7 com.apple.ColorSync 4.6.3 (4.6.3) <5A7360A8-D495-1E8D-C4B4-A363AF989ADE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff83641000 - 0x7fff8367cfff com.apple.AE 496.4 (496.4) <55AAD5CA-7160-7899-1C68-562ED8160DF7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff836d1000 - 0x7fff83719ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff83b0c000 - 0x7fff83b56ff7 com.apple.Metadata 10.6.3 (507.15) <5170FCE0-ED6C-2E3E-AB28-1DDE3F628FC5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff83e9b000 - 0x7fff83ee4fef libGLU.dylib ??? (???) <CCE779A9-2467-A5AA-A558-691E43A1105F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff83ee5000 - 0x7fff83ee5ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff83f16000 - 0x7fff83f1cff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff83f1d000 - 0x7fff83f43fe7 libJPEG.dylib ??? (???) <6690F15D-E970-2678-430E-590A94F5C8E9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff83fd4000 - 0x7fff846d106f com.apple.CoreGraphics 1.545.0 (???) <356D59D6-1DD1-8BFF-F9B3-1CE51D2F1EC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff848b4000 - 0x7fff848b6fff libRadiance.dylib ??? (???) <76438F90-DD4B-9941-9367-F2DFDF927876> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff84a36000 - 0x7fff84a53ff7 libPng.dylib ??? (???) <14043CBC-329F-4009-299E-DEE411E16134> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff84d00000 - 0x7fff84d14ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <63C87CF7-56B3-4038-8136-8C26E96AD42F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff84da5000 - 0x7fff84f66fff libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
0x7fff8537b000 - 0x7fff8539efff com.apple.opencl 12.3 (12.3) <D30A45FC-4520-45AF-3CA5-092313DB5D54> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x7fff853a4000 - 0x7fff853ddfef libcups.2.dylib 2.8.0 (compatibility 2.0.0) <561D0DCB-47AD-A12C-9066-70E4CBAD331C> /usr/lib/libcups.2.dylib
0x7fff8547c000 - 0x7fff854e6fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff85593000 - 0x7fff85593ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff85649000 - 0x7fff85698fef libTIFF.dylib ??? (???) <AE9DC484-1382-F7AD-FE25-C28082FCB5D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff856de000 - 0x7fff856ebfe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <397B9057-5CDF-3B19-4E61-9DFD49369375> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff856ec000 - 0x7fff85863fe7 com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff85a52000 - 0x7fff85a55ff7 libCoreVMClient.dylib ??? (???) <609598E6-195D-E5D4-3B92-AE8D9768829C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff85aea000 - 0x7fff85b4afe7 com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff85b5b000 - 0x7fff85f9ffef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <E14EC4C6-B055-A4AC-B971-42AB644E4A7C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff86086000 - 0x7fff860d8ff7 com.apple.HIServices 1.8.2 (???) <7C91D07D-FA20-0882-632F-0CAE4FAC2B79> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff860d9000 - 0x7fff86101fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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0x7fff8612b000 - 0x7fff861b0ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff861b1000 - 0x7fff8628bff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x7fff8659c000 - 0x7fff8662cfff com.apple.SearchKit 1.3.0 (1.3.0) <3403E658-A54E-A79A-12EB-E090E8743984> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
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0x7fff86a2e000 - 0x7fff86aebff7 com.apple.CoreServices.OSServices 357 (357) <6A39BF24-C94A-E90F-1CFE-33420B226818> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff86baf000 - 0x7fff86bb5fff libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <4EE16374-A094-D542-5BC5-7E846D0CE56E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff86be6000 - 0x7fff86bf5fff com.apple.opengl 1.6.12 (1.6.12) <DE3F0528-7759-CDFD-A2CF-C51D3C9C8B39> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff86bf6000 - 0x7fff87400fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <EEE5CE62-9155-6559-2AEA-05CED0F5B0F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff87401000 - 0x7fff87687fff com.apple.security 6.1.1 (37594) <1B4E1ABD-1BB3-DA49-F574-0EEB23E73C6A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff87b6f000 - 0x7fff87b83fff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff87efc000 - 0x7fff87f48fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff87f49000 - 0x7fff8801bfe7 com.apple.CFNetwork 454.11.5 (454.11.5) <B3E2BE12-D7AA-5940-632A-1E5E7BF8E6E3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff88029000 - 0x7fff88038fff com.apple.NetFS 3.2.1 (3.2.1) <E5D33870-27D2-E50B-9B35-16AA50369733> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff88061000 - 0x7fff88395fff com.apple.CoreServices.CarbonCore 861.23 (861.23) <08F360FA-1771-4F0B-F356-BEF68BB9D421> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff883fa000 - 0x7fff8843bfff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8846c000 - 0x7fff88506fff com.apple.ApplicationServices.ATS 4.4 (???) <395849EE-244A-7323-6CBA-E71E3B722984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff88507000 - 0x7fff885bdfff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <99CB3A0F-64CF-1D16-70CD-8AED2EF06C30> /usr/lib/libobjc.A.dylib
0x7fff88706000 - 0x7fff88707ff7 com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff887ca000 - 0x7fff887fbfff libGLImage.dylib ??? (???) <1A8E58CF-FA2F-14F7-A097-D34EEA8A7D03> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff887fc000 - 0x7fff888abfff edu.mit.Kerberos 6.5.10 (6.5.10) <6A159CD8-5C02-4528-C36F-6AFBFD61576B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff888ac000 - 0x7fff888d1ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff888d2000 - 0x7fff88913fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff88951000 - 0x7fff8895fff7 libkxld.dylib ??? (???) <4016E9E6-0645-5384-A697-2775B5228113> /usr/lib/system/libkxld.dylib
0x7fff88adb000 - 0x7fff88ae0fff libGIF.dylib ??? (???) <9A2723D8-61F9-6D65-D254-4F9273CDA54A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff88ae1000 - 0x7fff88ae7ff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff88b75000 - 0x7fff88c2efff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
I would like to point out here, that I use several mac machines (MBP, MBA, iMAC and Mac Pro) and mini is the only one which such problems.
I would greatly appreciate any help on the subject.
Cheers,
/JacekHi Jacek,
We have a late 2010 Mac Mini Server which after some weeks started to crash randomly. It hung the system with everything frozen, clock stopped, etc. When the summer heat came with room temperature up to 29 °C the Mac Mini became more severely affected by the crashes. Once it could run five weeks without a crash. Later it crashed even during the boot process. Sometimes it could crash five times or more in a day even without any load on it.
I left it for Apple service and they told me a faulty Airport circuit board could make these crashes and replaced it.
However, as soon as the Mac Mini went back to work the same old crashes appeared again.
With the Mac came a "Diagnostics EFI 3X107" which could be copied to an USB and booted from USB. This will test a lot of things in the Mac. Now it crashed repeated times always within 18 minutes!
The server was returned to Apple service. Now they said they have replaced the whole CPU and logic board. Today we will collect it and give it a try again.
Maybe you have the same problem?
Johan -
Window server crashing mountain lion?
So my computer has crashed I think 5 times today, and I'm not sure what is going on. I've had a problem with it crashing before, and people on this forum said the problem was with Parallels. However, I'm still having problems after uninstalling Parallels, so I'm guessing that something else is causing the problem. My crash logs (below) seem to indicate that the problem is with "window server."
Interval Since Last Panic Report: 212369 sec
Panics Since Last Report: 4
Anonymous UUID: 5C758797-274F-4B87-88E0-099A3A0FFD99
Tue Aug 28 09:33:53 2012
panic(cpu 0 caller 0xffffff7f96761c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80b55f6000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80b5162f70 : 0xffffff801601d5f6
0xffffff80b5162fe0 : 0xffffff7f96761c85
0xffffff80b5163070 : 0xffffff7f9685b5b7
0xffffff80b51630d0 : 0xffffff7f9685b62b
0xffffff80b5163140 : 0xffffff7f96b70883
0xffffff80b5163280 : 0xffffff7f9688175d
0xffffff80b51632b0 : 0xffffff7f9676b9e6
0xffffff80b5163360 : 0xffffff7f967670b8
0xffffff80b5163550 : 0xffffff7f967682e4
0xffffff80b5163620 : 0xffffff7f977af494
0xffffff80b51636e0 : 0xffffff7f977dff8b
0xffffff80b5163770 : 0xffffff7f977c5638
0xffffff80b51637d0 : 0xffffff7f977c5efc
0xffffff80b5163820 : 0xffffff7f977c62e6
0xffffff80b51638c0 : 0xffffff7f977c6d06
0xffffff80b5163900 : 0xffffff7f97781f31
0xffffff80b5163a80 : 0xffffff7f977c32ee
0xffffff80b5163b40 : 0xffffff7f97780a3a
0xffffff80b5163ba0 : 0xffffff8016464929
0xffffff80b5163bc0 : 0xffffff8016465ed0
0xffffff80b5163c20 : 0xffffff80164638ef
0xffffff80b5163d70 : 0xffffff80160981a1
0xffffff80b5163e80 : 0xffffff8016020abd
0xffffff80b5163eb0 : 0xffffff8016010448
0xffffff80b5163f00 : 0xffffff80160195fb
0xffffff80b5163f70 : 0xffffff80160a5ad6
0xffffff80b5163fb0 : 0xffffff80160ced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f966fa 000->0xffffff7f969fcfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9666f000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f966e6000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f966a3000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f9 6a0a000->0xffffff7f96d2cfff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f966 fa000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9666f000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f97774000 ->0xffffff7f97836fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f966 fa000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f966e6000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9666f000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f966a3000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000015e00000
Kernel text base: 0xffffff8016000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 155055291218
last loaded kext at 80623388751: com.apple.driver.AppleProfileTimestampAction 97 (addr 0xffffff7f98394000, size 16384)
loaded kexts:
com.apple.driver.AppleIntelProfile 97
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.GeForce 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleProfileTimestampAction 97
com.apple.driver.AppleProfileThreadInfoAction 97
com.apple.driver.AppleProfileRegisterStateAction 97
com.apple.driver.AppleProfileReadCounterAction 97
com.apple.driver.AppleProfileKEventAction 97
com.apple.driver.AppleProfileCallstackAction 97
com.apple.iokit.AppleProfileFamily 97
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: APPLE SSD TS128B, 121.33 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3Make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed. -
I have had my rMBP crash several times after closing it for the night. I read about numerous issues with sleep on OS X but always believe their is a solution to every problem. I have been watching my console recently and noticed a few issues I was able to resolve via searching long enough and figuring out what is causing them. I wanted some input, as I was having difficulty searching for console problems, if anyone has seen this and knows what is causing all the WindowServer invalid window errors. This instance shows HyperDock not being pleased, but I believe it has happened with others.
6/25/13 10:21:33.088 PM com.apple.SecurityServer[16]: Killing auth hosts
6/25/13 10:21:33.088 PM com.apple.SecurityServer[16]: Session 100010 destroyed
6/25/13 10:23:41.921 PM WindowServer[97]: CGXDeferSurfaces : Invalid source window 882
6/25/13 10:25:51.886 PM WindowServer[97]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
6/25/13 10:25:51.887 PM loginwindow[67]: find_shared_window: WID -1
6/25/13 10:25:51.887 PM loginwindow[67]: CGSGetWindowTags: Invalid window 0xffffffff
6/25/13 10:25:51.887 PM loginwindow[67]: find_shared_window: WID -1
6/25/13 10:25:51.887 PM loginwindow[67]: CGSSetWindowTags: Invalid window 0xffffffff
6/25/13 10:25:52.245 PM WindowServer[97]: Created shield window 0x382 for display 0x04280380
6/25/13 10:25:52.252 PM WindowServer[97]: device_generate_desktop_screenshot: authw 0x7fa403125360(2000), shield 0x7fa403124220(2001)
6/25/13 10:25:52.317 PM WindowServer[97]: device_generate_lock_screen_screenshot: authw 0x7fa403125360(2000), shield 0x7fa403124220(2001)
6/25/13 10:26:09.661 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fa403125360(2000), shield 0x7fa403124220(2001), lock state 2
6/25/13 10:26:09.661 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: errs 0x0, 0x0, 0x0
6/25/13 10:26:09.690 PM WindowServer[97]: Created shield window 0x383 for display 0x003f003d
6/25/13 10:26:09.690 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fa403125360(2000), shield 0x7fa403124220(2001), lock state 2
6/25/13 10:26:09.691 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: errs 0x0, 0x0, 0x0
6/25/13 10:26:09.691 PM WindowServer[97]: Created shield window 0x384 for display 0x003f003e
6/25/13 10:26:09.691 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fa403125360(2000), shield 0x7fa403124220(2001), lock state 2
6/25/13 10:26:09.691 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: errs 0x0, 0x0, 0x0
6/25/13 10:26:09.692 PM WindowServer[97]: Created shield window 0x385 for display 0x003f003f
6/25/13 10:26:09.692 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fa403125360(2000), shield 0x7fa403124220(2001), lock state 2
6/25/13 10:26:09.692 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: errs 0x0, 0x0, 0x0
6/25/13 10:26:09.692 PM WindowServer[97]: CGXGetWindowOwner: Invalid window 899
6/25/13 10:26:09.692 PM HyperDock Helper[1258]: CGSGetWindowOwner
6/25/13 10:26:09.693 PM WindowServer[97]: CGXGetWindowOwner: Invalid window 899
6/25/13 10:26:09.693 PM HyperDock Helper[1258]: CGSGetWindowOwner
6/25/13 10:26:09.693 PM WindowServer[97]: Created shield window 0x386 for display 0x003f0041
6/25/13 10:26:09.693 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fa403125360(2000), shield 0x7fa403124220(2001), lock state 2
6/25/13 10:26:09.693 PM WindowServer[97]: handle_will_sleep_auth_and_shield_windows: errs 0x0, 0x0, 0x0
6/25/13 10:26:09.693 PM WindowServer[97]: CGXGetWindowOwner: Invalid window 900
6/25/13 10:26:09.693 PM HyperDock Helper[1258]: CGSGetWindowOwner
6/25/13 10:26:09.694 PM WindowServer[97]: CGXGetWindowOwner: Invalid window 900
6/25/13 10:26:09.694 PM HyperDock Helper[1258]: CGSGetWindowOwner
6/25/13 10:26:09.694 PM WindowServer[97]: CGXGetWindowOwner: Invalid window 901
6/25/13 10:26:09.694 PM HyperDock Helper[1258]: CGSGetWindowOwner
6/25/13 10:26:09.694 PM WindowServer[97]: CGXGetWindowOwner: Invalid window 901
6/25/13 10:26:09.694 PM HyperDock Helper[1258]: CGSGetWindowOwner
6/25/13 10:26:09.694 PM WindowServer[97]: CGXGetWindowOwner: Invalid window 902
6/25/13 10:26:09.694 PM HyperDock Helper[1258]: CGSGetWindowOwner
6/25/13 10:26:09.694 PM WindowServer[97]: CGXGetWindowOwner: Invalid window 902
6/25/13 10:26:09.695 PM HyperDock Helper[1258]: CGSGetWindowOwnerHi,
According to your description, my understanding is that a user open 45-60 Excel files that stored in Windows Server 2003 by using the Excel 2013 at same time, the Windows Server 2003 crash, not the Excel 2013 crash. But if use Excel 2003, the server did
not crash.
If it is right, I recommend you upload the event log and Windows Server dump file to do further research.
More reference:
https://support.microsoft.com/kb/315263?wa=wsignin1.0
http://blogs.technet.com/b/askperf/archive/2008/01/08/understanding-crash-dump-files.aspx
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Apple file server crashes constantly
I connect my xserver to m$ AD and use acl's - this seems to work fine until recently. I have started to use the acl's to deny permissions to certain directories. Now i seem to constantly get apple file server errors and it randomly kicks everyone off the server every morning - if i restart all will work until the following morning.
Initially i thought it was because there was no slapd.conf - fixed this and all seemed well. However now am getting this issue:
com.apple. (com.apple.AppleFileServer Exited abnormally Bus error
more detial here:
Process: AppleFileServer [26022]
Path: /usr/sbin/AppleFileServer
Identifier: AppleFileServer
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2009-04-14 10:01:44.384 +0100
OS Version: Mac OS X Server 10.5.6 (9G71)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000015
Crashed Thread: 84
Thread 0:
0 libSystem.B.dylib 0x965c26f2 select$DARWIN_EXTSN + 10
1 AppleFileServer 0x000720cb OSRef<AFPRequest>::OSRef(AFPRequest*) + 2345
2 AppleFileServer 0x0003264d OSRef<SessionManager>::operator=(OSRef<SessionManager> const&) + 2245
3 AppleFileServer 0x000443a9 OSTreeProtected::~OSTreeProtected() + 433
4 AppleFileServer 0x00044483 OSTreeProtected::~OSTreeProtected() + 651
5 AppleFileServer 0x00042158 OSRef<FPVol>::OSRef(FPVol*) + 1082
6 AppleFileServer 0x00001ffe 0x1000 + 4094
Thread 1:
0 libSystem.B.dylib 0x965731c6 machmsgtrap + 10
1 libSystem.B.dylib 0x9657a9bc mach_msg + 72
2 com.apple.CoreFoundation 0x924980ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92498d34 CFRunLoopRun + 84
4 AppleFileServer 0x0003578d OSRef<FPCNode>::~OSRef() + 1105
5 AppleFileServer 0x000443a9 OSTreeProtected::~OSTreeProtected() + 433
6 AppleFileServer 0x00044483 OSTreeProtected::~OSTreeProtected() + 651
7 libSystem.B.dylib 0x965a4095 pthreadstart + 321
8 libSystem.B.dylib 0x965a3f52 thread_start + 34Rik,
Unfortunately, I and several others have this issue as well. Apple has been notified, and all requests for updates result in "there is no new information at this time". 10.5.7 did not fix the issue for me.
The only "fix" that someone I know has had is to remove the "deny all" acl from all the share points/directories. Apple has been notified of this "fix" and considers it an "unacceptable workaround".
At this point, a few of us are working to escalate, but considering we notified them months ago about this, I have little hope this'll get fixed before 10.6. =(
Please do keep us posted if you figure out anything.
btw, here's my old thread on this: http://discussions.apple.com/thread.jspa?messageID=8857952
None of the solutions posted helped, what-so-ever.
Message was edited by: [email protected] -
Hi guys,
I was normally using my macbook pro 13" mi-2012 with a VGA adaptor to my LG screen.
Then, a windowserver kernel panic occured.
Can you please help me to find out the problem ?
Here is the kernel report :
Interval Since Last Panic Report: 7400 sec
Panics Since Last Report: 1
Anonymous UUID: A0C6B684-2FF4-20B2-6C3B-E5D42902B527
Sun Apr 7 00:14:16 2013
Machine-check capabilities 0x0000000000000c07:
family: 6 model: 58 stepping: 9 microcode: 21
Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz
7 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0xbe2000000002110a valid
MCA error code: 0x110a
Model specific error code: 0x0002
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC5_ADDR(0x416): 0x0000000152cfa900
IA32_MC5_MISC(0x417): 0x0000033184000086
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 1: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0xbe2000000002110a valid
MCA error code: 0x110a
Model specific error code: 0x0002
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC5_ADDR(0x416): 0x0000000152cfa900
IA32_MC5_MISC(0x417): 0x0000033184000086
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 2: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0xbe2000000002110a valid
MCA error code: 0x110a
Model specific error code: 0x0002
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC5_ADDR(0x416): 0x0000000152cfa900
IA32_MC5_MISC(0x417): 0x0000033184000086
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 3: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0xbe2000000002110a valid
MCA error code: 0x110a
Model specific error code: 0x0002
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC5_ADDR(0x416): 0x0000000152cfa900
IA32_MC5_MISC(0x417): 0x0000033184000086
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
panic(cpu 2 caller 0xffffff80064b8709): "Machine Check at 0xffffff7f87d6392f, registers:\n" "CR0: 0x0000000080010033, CR2: 0xffffff8133251000, CR3: 0x0000000028d8a01a, CR4: 0x00000000001606e0\n" "RAX: 0x0000000000000031, RBX: 0xffffff8018189800, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff80f5df3c20, RBP: 0xffffff80f5df3c50, RSI: 0x0000000000000007, RDI: 0x0000000000000007\n" "R8: 0x0000000000000000, R9: 0x7ffffffffffffffe, R10: 0x0000000000008000, R11: 0x0000000000000202\n" "R12: 0x0000000000000007, R13: 0xffffff8017f85740, R14: 0x0000000000000000, R15: 0x00000000000008f8\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f87d6392f, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.22.13/osfmk/i386/trap_native.c: 280
Backtrace (CPU 2), Frame : Return Address
0xffffff80ee505ec0 : 0xffffff800641d626
0xffffff80ee505f30 : 0xffffff80064b8709
0xffffff80ee5060a0 : 0xffffff80064cddaf
0xffffff80f5df3c50 : 0xffffff7f87d5412e
0xffffff80f5df3d30 : 0xffffff7f87d53515
0xffffff80f5df3de0 : 0xffffff80064b8fdb
0xffffff80f5df3e00 : 0xffffff800642f1c3
0xffffff80f5df3e40 : 0xffffff800642dc81
0xffffff80f5df3ea0 : 0xffffff800642d9f3
0xffffff80f5df3ee0 : 0xffffff800641310b
0xffffff80f5df3f00 : 0xffffff800641970b
0xffffff80f5df3f70 : 0xffffff80064a5dd6
0xffffff80f5df3fb0 : 0xffffff80064cdd43
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(196.0)[EDE188A8-D142-3689-B2F0-26 AB424A4CAF]@0xffffff7f87d51000->0xffffff7f87d79fff
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000006200000
Kernel text base: 0xffffff8006400000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 6847118930653
last loaded kext at 683685925815: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f880ca000, size 16384)
last unloaded kext at 743738739826: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f880ca000, size 12288)
loaded kexts:
com.apple.filesystems.ntfs 3.10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750,16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Razer Mamba, 0x1532, 0x0024, 0x14100000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4
Thank you,That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
You can rule out the first two possibilities by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it as directed in this support article.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
The Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
Windows Server 2012 R2 RDS + User profile Disks + App-V = Explorer.exe crashing all of the time
I have built a new RDS farm on Windows Server 2012 R2 with two Session Hosts and a combined Connect Broker/Web Access server. I had the farm up and running with User Profile Disks and all seemed OK. However, as soon as I installed the App-V 5.0 SP2 RDS
client on the session hosts, the explorer.exe process started crashing for any user logging in via the Web Access site. The process crashes and restarts every five to ten seconds. It's the same for administrators. If they log in via Web Access explorer.exe
crashes, but if they RDP directly to one of the session hosts explorer.exe is fine. If I reboot the session hosts, then the first user to log in via Web Access has a stable desktop session (and appears to have a new profile as well). However, if that user
logs out and back in again, explorer.exe starts crashing again. The only applications I have packaged at the moment are Office 2013 and Firefox.
I tried disabling User Profile Disks, but this caused a whole bunch of other problems and I eventually lost the ability to log in at all via Web Access (errors about the user profile service). As this is a small pre-production environment I completed scrapped
all of the servers and rebuilt from scratch. Again, everything appeared fine until I installed the App-V client, then explorer.exe started crashing repeatedly for all users.
Has anyone come across this issue before? I have tried installing the App-V 5.0 SP2 Hotfix Package 2, but this didn't help. I have read in a few forums that App-V doesn't work very well with User Profile Desks, but I have not heard of this particular issue.
Similarly, SP2 seems to have a lot of problems, so I am going to try removing App-V RDp Client SP2 and installing SP1. I ahev also deleted User Profile Disks for the test users to recreate their profiles, but this didn't help either.
Any other suggestions welcome!I forgot to include the application event log entry for explorer.exe crashing:
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xc06d007e
Fault offset: 0x0000000000005bf8
Faulting process id: 0xae8
Faulting application start time: 0x01cfab3a273787fd
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 69210d77-172d-11e4-80c6-0050560102d1
Faulting package full name: -
Windows Search Service Crashes on Windows Server 2012 R2
Hi,
I'm running Windows Search service on a Windows Server 2012 R2 (24GB RAM, 8-core proc). The index catalog has a little over 2 million items (files and folders indexed).
Every once in a while this service crashes, and either remains in limbo or automatically recovers and restarts the index from zero. I'm trying to find out information about what may be causing the crashes and about how to prevent them. Unfortunately, I don't
seem to be able to find much about the Windows Search service on Windows Server 2012 R2. So anyone who may have input on this, please chip in.
Additional info:
- As mentioned above, the server OS is Windows Server 2012 R2. This is a physical server with 24GB RAM, 8-core proc and over 2TB of storage.
- This server acts as a DC and as a File Server. In addition to this and Windows Search service, there are no other major services running here
- Symantec Endpoing protection is installed and running on this server, but I've made sure to exclude the Window Search database from SEP
Here are some of the errors that are generated when the issue happens:
The error below may show up in the event logs. If it shows up more than once, the indexing service has likely crashed and won't recover.
Log Name: System
Source: Service Control Manager
Date: 1/23/2015 3:32:15 PM
Event ID: 7011
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: myserver.mydomain.local
Description:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.
I attempted to stop the indexing service, but it didn't stop. I noticed though that the indexing GUI started responding as soon as the
the service stop command failed. The indexing service seems to have picked up where it was (~300K items) and continued indexing.
Logs sequence:
Log Name: Application
Source: ESENT
Date: 1/23/2015 3:57:01 PM
Event ID: 102
Task Category: General
Level: Information
Keywords: Classic
User: N/A
Computer:
myserver.mydomain.local
Description:
SearchIndexer (18232) Windows: The database engine (6.03.9600.0000) is starting a new instance (0).
====
Log Name: Application
Source: ESENT
Date: 1/23/2015 3:57:01 PM
Event ID: 300
Task Category: Logging/Recovery
Level: Information
Keywords: Classic
User: N/A
Computer:
myserver.mydomain.local
Description:
SearchIndexer (18232) Windows: The database engine is initiating recovery steps.
====
Log Name: Application
Source: ESENT
Date: 1/23/2015 3:57:01 PM
Event ID: 301
Task Category: Logging/Recovery
Level: Information
Keywords: Classic
User: N/A
Computer:
myserver.mydomain.local
Description:
SearchIndexer (18232) Windows: The database engine has begun replaying logfile X:\IndexingService\Search\Data\Applications\Windows\edb0053D.log.
====
Log Name: Application
Source: ESENT
Date: 1/23/2015 3:57:01 PM
Event ID: 301
Task Category: Logging/Recovery
Level: Information
Keywords: Classic
User: N/A
Computer:
myserver.mydomain.local
Description:
SearchIndexer (18232) Windows: The database engine has begun replaying logfile X:\IndexingService\Search\Data\Applications\Windows\edb0053E.log.
====
Log Name: Application
Source: ESENT
Date: 1/23/2015 3:57:02 PM
Event ID: 301
Task Category: Logging/Recovery
Level: Information
Keywords: Classic
User: N/A
Computer:
myserver.mydomain.local
Description:
SearchIndexer (18232) Windows: The database engine has begun replaying logfile X:\IndexingService\Search\Data\Applications\Windows\edb.log.
====
Log Name: Application
Source: ESENT
Date: 1/23/2015 3:57:02 PM
Event ID: 302
Task Category: Logging/Recovery
Level: Information
Keywords: Classic
User: N/A
Computer:
myserver.mydomain.local
Description:
SearchIndexer (18232) Windows: The database engine has successfully completed recovery steps.
====
Log Name: Application
Source: ESENT
Date: 1/23/2015 3:57:02 PM
Event ID: 105
Task Category: General
Level: Information
Keywords: Classic
User: N/A
Computer:
myserver.mydomain.local
Description:
SearchIndexer (18232) Windows: The database engine started a new instance (0). (Time=1 seconds)
Internal Timing Sequence: [1] 0.000, [2] 0.000, [3] 0.000, [4] 0.032, [5] 1.046, [6] 0.094, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000.
====
Log Name: Application
Source: ESENT
Date: 1/23/2015 3:57:02 PM
Event ID: 326
Task Category: General
Level: Information
Keywords: Classic
User: N/A
Computer:
myserver.mydomain.local
Description:
SearchIndexer (18232) Windows: The database engine attached a database (1, X:\IndexingService\Search\Data\Applications\Windows\Windows.edb).
(Time=0 seconds)
Internal Timing Sequence: [1] 0.000, [2] 0.000, [3] 0.016, [4] 0.000, [5] 0.000, [6] 0.000, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000, [11]
0.000, [12] 0.000.
Saved Cache: 1 0Hi,
Thanks for your post.
To resolve this problem, use the Registry Editor to change the default timeout value for all services.
http://social.technet.microsoft.com/wiki/contents/articles/13765.event-id-7011-service-timeout.aspx
Please note before making changes to the registry, you should back up any valued data.
Regards.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Adobe Acrobat 9.41 Pro+ on Snow Leopard 10.6.5 + Network users (Windows server 2008) = CRASH!
Adobe Acrobat 9.41 Pro will work “great” on the admin account, however through the active directory log on of network users, every user gets the long crash report upon opening the application.
Permissions are set so “everyone” can gain access, however the crash issue is not a decent setting on the Mac environment.
Will welcome any thoughts..comments… and suggestions.
Thank you-OS: Snow Leopard 10.6.5
Active Directory Setup: Windows Server 2008 - Log in for network users
Adobe Acrobat: version crash 9.3 and 9.4.1
Admin of the Mac computer can log in and use the Adobe Acrobat Professional software, however when a network user
Tries to log on the computer and open the Adobe Acrobat 9.3 or 9.4 the software hangs....for 7-8 seconds then displays a crash report, and options are send to apple.
Permissions on every Adobe Acrobat folder on the computer are set to read/write for every user of the program.
Software Type: Using the DVD purchase with the Education program, and the serial number does accept, and download the software from the Adobe web page.
Emma McFaul -
Windows Server 2008R2 crash, 0x50 (0x461f20c, 0x0, 0x77446b59, 0x8)
As the title states, we had a crash with the following stop code message:
"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0x000000000461f20c, 0x0000000000000000, 0x0000000077446b59, 0x0000000000000008). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 081610-34257-01."
The Server has Hyper-V installed and was hosting one Server 03 VM at the time. The only third party known software installed was Symantec Endpoint Protection, though it also has a SCOM/DPM/SCCM agent installed. No SCCM deployment was running
or at a deadline, nor was it time for a DPM backup. I found a couple of different hotfixes that may or may not be relevant and I also have the bugcheck report below. Any help on figuring out what is needed would be appreciated. As of now
there has only been one failure, but this server hosts for production, and is part of a set of identical servers, so we are pretty nervous.
Hotfixes:
http://support.microsoft.com/kb/951418
http://support.microsoft.com/kb/976527
Bugcheck:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\pbarcelino\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (16 procs) Free x64
Product: Server, suite: TerminalServer DataCenter SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`0161b000 PsLoadedModuleList = 0xfffff800`01858e50
Debug session time: Mon Aug 16 19:31:39.371 2010 (GMT-6)
System Uptime: 13 days 3:28:16.443
Loading Kernel Symbols
..........................................................Page 2a601f not present in the dump file. Type ".hh dbgerr004" for details
..Page 2d2ee3 not present in the dump file. Type ".hh dbgerr004" for details
.Page 80461d not present in the dump file. Type ".hh dbgerr004" for details
Loading User Symbols
PEB is paged out (Peb.Ldr = 000007ff`fffd6018). Type ".hh dbgerr001" for details
Loading unloaded module list
* Bugcheck Analysis
Use !analyze -v to get detailed debugging information.
BugCheck 50, {461f20c, 0, 77446b59, 8}
Page 2d2ee3 not present in the dump file. Type ".hh dbgerr004" for details
Page 2a601f not present in the dump file. Type ".hh dbgerr004" for details
Page 2a601f not present in the dump file. Type ".hh dbgerr004" for details
Page 2d2ee3 not present in the dump file. Type ".hh dbgerr004" for details
Page 80461d not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 000007ff`fffd6018). Type ".hh dbgerr001" for details
Page 2a601f not present in the dump file. Type ".hh dbgerr004" for details
Page 2d2ee3 not present in the dump file. Type ".hh dbgerr004" for details
Page 80461d not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 000007ff`fffd6018). Type ".hh dbgerr001" for details
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+43057 )
Followup: MachineOwner
15: kd> !analyze -v
* Bugcheck Analysis
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 000000000461f20c, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000077446b59, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000008, (reserved)
Debugging Details:
Page 2d2ee3 not present in the dump file. Type ".hh dbgerr004" for details
Page 2a601f not present in the dump file. Type ".hh dbgerr004" for details
Page 2a601f not present in the dump file. Type ".hh dbgerr004" for details
Page 2d2ee3 not present in the dump file. Type ".hh dbgerr004" for details
Page 80461d not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 000007ff`fffd6018). Type ".hh dbgerr001" for details
Page 2a601f not present in the dump file. Type ".hh dbgerr004" for details
Page 2d2ee3 not present in the dump file. Type ".hh dbgerr004" for details
Page 80461d not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 000007ff`fffd6018). Type ".hh dbgerr001" for details
READ_ADDRESS: 000000000461f20c
FAULTING_IP:
+0
00000000`77446b59 ?? ???
MM_INTERNAL_CODE: 8
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: cscript.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80001637f7d to fffff8000168b600
STACK_TEXT:
fffff880`07a98ab8 fffff800`01637f7d : 00000000`00000050 00000000`0461f20c 00000000`00000000 fffff880`07a98c20 : nt!KeBugCheckEx
fffff880`07a98ac0 fffff800`016896ee : 00000000`00000000 00000000`00000002 00000000`002abf01 fffffa80`3c1c8c60 : nt! ?? ::FNODOBFM::`string'+0x43057
fffff880`07a98c20 00000000`77446b59 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`002abc70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77446b59
STACK_COMMAND: kb
FOLLOWUP_IP:
nt! ?? ::FNODOBFM::`string'+43057
fffff800`01637f7d cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+43057
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb
FAILURE_BUCKET_ID: X64_0x50_nt!_??_::FNODOBFM::_string_+43057
BUCKET_ID: X64_0x50_nt!_??_::FNODOBFM::_string_+43057
Followup: MachineOwner
15: kd> !thread
THREAD fffffa803d805b60 Cid 17d4.1100 Teb: 000007fffffde000 Win32Thread: fffff900c1d85850 RUNNING on processor f
Not impersonating
DeviceMap fffff8a000008b30
Owning Process fffffa803f6c6b30 Image: cscript.exe
Attached Process N/A Image: N/A
Wait Start TickCount 72800587 Ticks: 0
Context Switch Count 777 LargeStack
UserTime 00:00:00.046
KernelTime 00:00:00.171
Win32 Start Address 0x00000000ff3728c4
Stack Init fffff88007a98db0 Current fffff88007a983b0
Base fffff88007a99000 Limit fffff88007a91000 Call 0
Priority 15 BasePriority 8 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
Child-SP RetAddr : Args to Child
: Call Site
fffff880`07a98ab8 fffff800`01637f7d : 00000000`00000050 00000000`0461f20c 00000000`00000000 fffff880`07a98c20 : nt!KeBugCheckEx
fffff880`07a98ac0 fffff800`016896ee : 00000000`00000000 00000000`00000002 00000000`002abf01 fffffa80`3c1c8c60 : nt! ?? ::FNODOBFM::`string'+0x43057
fffff880`07a98c20 00000000`77446b59 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e (TrapFrame @ fffff880`07a98c20)
00000000`002abc70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77446b59
15: kd> !process fffffa803f6c6b30 0
PROCESS fffffa803f6c6b30
SessionId: 0 Cid: 17d4 Peb: 7fffffd6000 ParentCid: 0fc8
DirBase: 3e05bf000 ObjectTable: fffff8a0017cba80 HandleCount: 267.
Image: cscript.exeHi,
Please first try to get and apply the hotfixes. Here is another one:
"Stop 0x0000007E" or "Stop 0x00000050" Stop error message in Windows 7 or Windows Server 2008 R2
http://support.microsoft.com/kb/979538
If the problem continues, we may have to analyze memory dump file to narrow down the cause of this issue, forum is not
the best place for analyzing dump. It’s suggested to contact Microsoft Customer Support Services (CSS) so that a dedicated Support Professional can help you on this issue.
To obtain the phone numbers for specific technology request please take a look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
Regards,
Bruce -
Windows server 2003 R2 SPLWOW64.exe crashing
Hi All,
I Hope you can help,
I am running windows 2003R2 at one of my client sites,
They run with an Oracle 10g database, Application server and reports server.
They also use a 3rd party software for label printing called Loftware or LPS,
For some unkown reason the splwow64.exe process keeps crashing and bring the reports and LPS down,
Can someone try and point me in the right place to look to see why this would be happening,
If any more information is needed please let me know.
Best Regards And Many Thanks,
Gavin
Help Those Who Help You And Mark Helpful Posts And AnswersHi,
Based on your description, I suggest you should firstly go to Event Viewer and check if you can find some detailed clues. Meanwhile, please let me know the completed
error message that you can get.
In addition, would you please let me know the Windows Server 2003 R2 that you use is 32-bit OS or 64-bit OS? The Splwow64.exe will load files from C:\Windows\System32\spool\drivers.
Please compare with a normal computer and check related DLL files if all are OK under the folder.
Then please check and update the printer drivers. Monitor if this issue still persists.
By the way, there is a similar question for Splwow64.exe. The questioner provided a solution. Please refer to and check if it’s helpful for your current situation.
Splwow64.exe error
http://social.technet.microsoft.com/Forums/windowsserver/en-US/f2e67f50-6301-4488-8015-42e889509f4b/splwow64exe-error?forum=winserverprint
Hope this helps.
Best regards,
Justin Gu -
Microsoft Expression Encoder 4 crashes when clicking Start button to begin live smooth streaming to a publishing point created in Windows Server 2012, I've got the following error. Can anyone help me with this? Thanks in advance!
Nombre del evento de problema: CLR20r3
Firma del problema 01: encoder.exe
Firma del problema 02: 4.0.4276.0
Firma del problema 03: 4eafa0d7
Firma del problema 04: mscorlib
Firma del problema 05: 4.0.30319.18408
Firma del problema 06: 52310b91
Firma del problema 07: 3e69
Firma del problema 08: 0
Firma del problema 09: System.InvalidCastException
Versión del sistema operativo: 6.2.9200.2.0.0.272.7
Id. de configuración regional: 3082
Información adicional 1: 5861
Información adicional 2: 5861822e1919d7c014bbb064c64908b2
Información adicional 3: dac6
Información adicional 4: dac6c2650fa14dd558bd9f448e23afd1
Lea nuestra declaración de privacidad en línea:
http://go.microsoft.com/fwlink/?linkid=190175
Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:
C:\Windows\system32\es-ES\erofflps.txt2014-12-17 16:05:41 Msg 5170, Level 16, State 1, Server \\.\pipe\Microsoft##WID\tsql\query, Line 2
Cannot create file 'C:\Windows\WID\Data\SUSDB.mdf' because it already exists
Looks like somebody forgot to remove the database from the last time WSUS was installed.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds. -
Windows Server 2003 install blue screen crash
I am attempting to install windows 2003 R2 standard addition on the following system currently running Windows XP.
PROCESSOR
Intel® Core™2 Duo 375W,E6550 (2.33GHz,1333Mhz FSB, 4MB L2 Cache, Dual Core)
edit
OPERATING SYSTEM
Genuine Windows® XP Professional, SP2 (NTFS) (+ Media) - English (32bit)
edit
TOWER/BASE ORIENTATION
Vertical Chassis Orientation (Minitower, W: 170,2 x H: 447.3 x D: 468.4 mm)
edit
BUSINESS SUPPORT
No Business Support Required
edit
MEMORY
4GB ( (4 x 1.0GB DIMM) 800MHZ DDR2 ECC SDRAM Memory
edit
GRAPHICS CARD
256MB nVidia NVS 290, Dual Monitor DVI or VGA Graphics Card (ULGA8)
edit
HARD DRIVE
160GB (7,200 rpm) SATA 3.0Gb/s Hard Drive with NCQ and 8MB DataBurst Cache™
edit
OPTICAL DRIVE
48X CDRW/DVD
The box is a Dell T3400.
All the specs fit the server requirments. Does anyone have any suggestions?
Just to summarize. I'm booting from CD. The drivers are copied across and when windows attempts to start the blue screen crash occurs.
JayHello Customer,
Thank you for using TechNet Forum, and also many thanks for Aaron's assistance.
Please note, this forum is for General questions on Windows Server 2008. I suggest you try to post Windows Server 2003 related issue to the Windows Server 2003 Newsgroup for your best serve:
http://www.microsoft.com/technet/community/newsgroups/serveros/win2003.mspx
Thanks for your understanding.
Moreover, the blue screen is mostly caused by hardware or drivers incompatibility. I suggest you take a look at the following website
If the hardware appear to be on the Hardware Compatibility List (HCL):
http://www.microsoft.com/whdc/hcl/default.mspx
Thanks.
Best wishes
Morgan Che
Microsoft Online Community Support
-
Adobe Reader DC has errors and crashes with Windows Server 2012 R2
We recently installed Adobe Reader DC version of Adobe on our Windows Server 2012 R2 servers and are having issues since the launch. Few of the issues we have seen are as follows:
This version is a bit clunky and hangs.
Has a lot of pop-up boxes that appears each time I open a document.
Each time I open a document there is a Welcome pop-up box
It is a bit slow to respond between clicks
If I click on any options like File. The application hangs and then crashes. (see attached crash message)
Any help to resolve this would be helpful.
Thank youI just had the same issue on a 2012 R2 Remote Desktop server. I fixed it by creating a registry key called Privileged under HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC and then creating a DWORD value in that key called bProtectedMode and setting the value to 0. This was on a brand-new server that never had a previous version of any Adobe software on it.
This is a major kludge. Hopefully Adobe will fix it soon. By the way, here's the crash signature we were getting:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 15.7.20033.2203
Application Timestamp: 5507d7da
Fault Module Name: AcroRd32.dll
Fault Module Version: 15.7.20033.2203
Fault Module Timestamp: 5507d7bf
Exception Code: c0000005
Exception Offset: 00a085ad
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: ac05
Additional Information 2: ac0507478d1c5bd693cfc4fe3987e900
Additional Information 3: ac05
Additional Information 4: ac0507478d1c5bd693cfc4fe3987e900
Reference:
Protected Mode — Acrobat Application Security Guide -
Windows Server Backup - wbengine.exe Crashing
Hi,
When running either a scheduled back or a once off backup, I receive the following error around 30 seconds into the backup:
"The Windows Server Backup service has stopped"
"A fatal error occurred during a Windows Server Backup snap-in (Wbadmin.msc) operation. Error details: The Windows server Backup service has stopped"
In event viewer the following two events were logged:
Faulting application name: wbengine.exe, version: 6.1.7601.17514, time stamp: 0x4ce79951
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x13e8
Faulting application start time: 0x01cfa9f0936b235a
Faulting application path: C:\Windows\system32\wbengine.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: e99a55c8-15e4-11e4-9ab5-a01d48c77640
The Block Level Backup Engine Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
I have tired restarting the Block Level Backup Engine Service service, deleting the backup catalogue, removing and re adding Window Server Backup feature. None of these fixed the problem.
I used Debug Diagnostic Tool v2.0 and capturing all instances of wbengine.exe process:
Loading control script C:\Program Files\DebugDiag\scripts\CrashRule_Process_wbengine.exe.vbs
DumpPath set to C:\Users\administrator\Desktop\wbengineLogs
[8/20/2014 9:23:48 AM] Process created. BaseModule - C:\Windows\system32\wbengine.exe. BaseThread System ID - System ID: 7940
[8/20/2014 9:23:48 AM] C:\Windows\SYSTEM32\ntdll.dll loaded at 0x77780000
[8/20/2014 9:23:48 AM] Thread created. New thread system id - System ID: 1912
[8/20/2014 9:23:48 AM] Thread created. New thread system id - System ID: 7756
[8/20/2014 9:23:48 AM] Thread created. New thread system id - System ID: 4920
[8/20/2014 9:23:48 AM] Thread created. New thread system id - System ID: 6964
[8/20/2014 9:23:48 AM] Thread created. New thread system id - System ID: 6100
[8/20/2014 9:23:48 AM] Thread created. New thread system id - System ID: 6524
[8/20/2014 9:23:48 AM] Thread created. New thread system id - System ID: 6824
[8/20/2014 9:23:48 AM] C:\Windows\system32\kernel32.dll loaded at 0x77560000
[8/20/2014 9:23:48 AM] C:\Windows\system32\KERNELBASE.dll loaded at 0xfd5e0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\ADVAPI32.dll loaded at 0xfe030000
[8/20/2014 9:23:48 AM] C:\Windows\system32\msvcrt.dll loaded at 0xff5d0000
[8/20/2014 9:23:48 AM] C:\Windows\SYSTEM32\sechost.dll loaded at 0xff530000
[8/20/2014 9:23:48 AM] C:\Windows\system32\RPCRT4.dll loaded at 0xfeed0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\USER32.dll loaded at 0x77680000
[8/20/2014 9:23:48 AM] C:\Windows\system32\GDI32.dll loaded at 0xffa20000
[8/20/2014 9:23:48 AM] C:\Windows\system32\LPK.dll loaded at 0xff6c0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\USP10.dll loaded at 0xff130000
[8/20/2014 9:23:48 AM] C:\Windows\system32\ole32.dll loaded at 0xff320000
[8/20/2014 9:23:48 AM] C:\Windows\system32\OLEAUT32.dll loaded at 0xfdf40000
[8/20/2014 9:23:48 AM] C:\Windows\system32\VSSAPI.DLL loaded at 0xfc1e0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\ATL.DLL loaded at 0xfc1c0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\VssTrace.DLL loaded at 0xfc1a0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\SETUPAPI.dll loaded at 0xff6d0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\CFGMGR32.dll loaded at 0xfd910000
[8/20/2014 9:23:48 AM] C:\Windows\system32\DEVOBJ.dll loaded at 0xfd8f0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\NETAPI32.dll loaded at 0xfa190000
[8/20/2014 9:23:48 AM] C:\Windows\system32\netutils.dll loaded at 0xfc9f0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\srvcli.dll loaded at 0xfd130000
[8/20/2014 9:23:48 AM] C:\Windows\system32\wkscli.dll loaded at 0xfa170000
[8/20/2014 9:23:48 AM] C:\Windows\system32\XmlLite.dll loaded at 0xfa9e0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\bcrypt.dll loaded at 0xfcf10000
[8/20/2014 9:23:48 AM] C:\Windows\system32\VirtDisk.dll loaded at 0xf5740000
[8/20/2014 9:23:48 AM] C:\Windows\system32\FLTLIB.DLL loaded at 0xf8de0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\CLUSAPI.dll loaded at 0xf9c60000
[8/20/2014 9:23:48 AM] C:\Windows\system32\cryptdll.dll loaded at 0xfd040000
[8/20/2014 9:23:48 AM] C:\Windows\system32\IMM32.DLL loaded at 0xfe110000
[8/20/2014 9:23:48 AM] C:\Windows\system32\MSCTF.dll loaded at 0xff020000
[8/20/2014 9:23:48 AM] C:\Windows\system32\CRYPTBASE.dll loaded at 0xfd420000
[8/20/2014 9:23:48 AM] C:\Windows\system32\bcryptprimitives.dll loaded at 0xfca00000
[8/20/2014 9:23:48 AM] C:\Windows\system32\cscapi.dll loaded at 0xf9bd0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\CLBCatQ.DLL loaded at 0xfdc70000
[8/20/2014 9:23:48 AM] C:\Windows\system32\CRYPTSP.dll loaded at 0xfcdc0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\rsaenh.dll loaded at 0xfcac0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\RpcRtRemote.dll loaded at 0xfd510000
[8/20/2014 9:23:48 AM] C:\Windows\system32\blb_ps.dll loaded at 0xf7520000
[8/20/2014 9:23:48 AM] C:\Windows\System32\vds_ps.dll loaded at 0xf8310000
[8/20/2014 9:23:48 AM] C:\Windows\system32\WINTRUST.dll loaded at 0xfd720000
[8/20/2014 9:23:48 AM] C:\Windows\system32\CRYPT32.dll loaded at 0xfd760000
[8/20/2014 9:23:48 AM] C:\Windows\system32\MSASN1.dll loaded at 0xfd5d0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\vss_ps.dll loaded at 0xfa2f0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\taskschd.dll loaded at 0xf4b20000
[8/20/2014 9:23:48 AM] C:\Windows\system32\SspiCli.dll loaded at 0xfd390000
[8/20/2014 9:23:48 AM] C:\Windows\system32\spp.dll loaded at 0xeec40000
[8/20/2014 9:23:48 AM] C:\Windows\system32\dsrole.dll loaded at 0xfb630000
[8/20/2014 9:23:48 AM] C:\Windows\System32\msxml3.dll loaded at 0xf89b0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\SHLWAPI.dll loaded at 0xff200000
[8/20/2014 9:23:48 AM] C:\Windows\System32\ES.DLL loaded at 0xfb5b0000
[8/20/2014 9:23:48 AM] C:\Windows\system32\SXS.DLL loaded at 0xfd430000
[8/20/2014 9:23:48 AM] C:\Windows\system32\PROPSYS.dll loaded at 0xfad60000
[8/20/2014 9:23:48 AM] C:\Windows\system32\samcli.dll loaded at 0xfa670000
[8/20/2014 9:23:48 AM] C:\Windows\system32\SAMLIB.dll loaded at 0xfa650000
[8/20/2014 9:23:48 AM] C:\Windows\System32\msxml6.dll loaded at 0xf6ab0000
[8/20/2014 9:23:48 AM] Thread created. New thread system id - System ID: 7428
[8/20/2014 9:23:48 AM] Initializing control script
[8/20/2014 9:23:48 AM] Clearing any existing breakpoints
[8/20/2014 9:23:48 AM]
[8/20/2014 9:23:48 AM] Current Breakpoint List(BL)
[8/20/2014 9:23:49 AM] Thread exited. Exiting thread system id - System ID: 7428. Exit code - 0x00000000
[8/20/2014 9:23:54 AM] Thread created. New thread system id - System ID: 5848
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll loaded at 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll Unloaded from 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll loaded at 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll Unloaded from 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll loaded at 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll Unloaded from 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll loaded at 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll Unloaded from 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll loaded at 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll Unloaded from 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll loaded at 0x73050000
[8/20/2014 9:23:55 AM] C:\Windows\system32\blbres.dll Unloaded from 0x73050000
[8/20/2014 9:23:55 AM] Thread created. New thread system id - System ID: 7188
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 6160
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 7640
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 8148
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 5348
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 2964
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 5320
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 4164
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 7916
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 6244
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 7908
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 6200
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 5028
[8/20/2014 9:24:02 AM] Thread created. New thread system id - System ID: 7804
[8/20/2014 9:24:03 AM] First chance exception - 0XE06D7363 caused by thread with System ID: 7640. DetailID = 1
[8/20/2014 9:24:03 AM] Thread exited. Exiting thread system id - System ID: 7640. Exit code - 0x00000000
[8/20/2014 9:24:07 AM] Thread exited. Exiting thread system id - System ID: 6160. Exit code - 0x00000000
[8/20/2014 9:24:08 AM] Thread created. New thread system id - System ID: 1108
[8/20/2014 9:24:08 AM] Thread created. New thread system id - System ID: 992
[8/20/2014 9:24:08 AM] Thread created. New thread system id - System ID: 7784
[8/20/2014 9:24:08 AM] Thread created. New thread system id - System ID: 4432
[8/20/2014 9:24:08 AM] Thread created. New thread system id - System ID: 5304
[8/20/2014 9:24:09 AM] First chance exception - 0XE06D7363 caused by thread with System ID: 7784. DetailID = 2
[8/20/2014 9:24:09 AM] Thread exited. Exiting thread system id - System ID: 7784. Exit code - 0x00000000
[8/20/2014 9:24:13 AM] Thread created. New thread system id - System ID: 2780
[8/20/2014 9:24:13 AM] Thread created. New thread system id - System ID: 8012
[8/20/2014 9:24:13 AM] Thread created. New thread system id - System ID: 7552
[8/20/2014 9:24:13 AM] Thread created. New thread system id - System ID: 6812
[8/20/2014 9:24:13 AM] Thread created. New thread system id - System ID: 5368
[8/20/2014 9:24:13 AM] Thread created. New thread system id - System ID: 1388
[8/20/2014 9:24:13 AM] Thread exited. Exiting thread system id - System ID: 2780. Exit code - 0x00000000
[8/20/2014 9:24:13 AM] Thread created. New thread system id - System ID: 7404
[8/20/2014 9:24:14 AM] Thread exited. Exiting thread system id - System ID: 7404. Exit code - 0x00000000
[8/20/2014 9:24:14 AM] Thread created. New thread system id - System ID: 2284
[8/20/2014 9:24:47 AM] Thread exited. Exiting thread system id - System ID: 6524. Exit code - 0x00000000
[8/20/2014 9:25:12 AM] Thread exited. Exiting thread system id - System ID: 2284. Exit code - 0x00000000
[8/20/2014 9:25:12 AM] Thread created. New thread system id - System ID: 6188
[8/20/2014 9:25:12 AM] Thread exited. Exiting thread system id - System ID: 6188. Exit code - 0x00000000
[8/20/2014 9:25:12 AM] Thread created. New thread system id - System ID: 7120
[8/20/2014 9:25:12 AM] Thread exited. Exiting thread system id - System ID: 7120. Exit code - 0x00000000
[8/20/2014 9:25:13 AM] Thread created. New thread system id - System ID: 7428
[8/20/2014 9:25:20 AM] Thread exited. Exiting thread system id - System ID: 7428. Exit code - 0x00000000
[8/20/2014 9:25:20 AM] Thread created. New thread system id - System ID: 1280
[8/20/2014 9:25:21 AM] Thread exited. Exiting thread system id - System ID: 7552. Exit code - 0x00000000
[8/20/2014 9:25:21 AM] Thread exited. Exiting thread system id - System ID: 5368. Exit code - 0x00000000
[8/20/2014 9:25:21 AM] Thread exited. Exiting thread system id - System ID: 1280. Exit code - 0x00000000
[8/20/2014 9:25:21 AM] Thread created. New thread system id - System ID: 8108
[8/20/2014 9:25:21 AM] Thread exited. Exiting thread system id - System ID: 8108. Exit code - 0x00000000
[8/20/2014 9:25:21 AM] C:\Windows\system32\blbsrv.dll loaded at 0xe6240000
[8/20/2014 9:25:25 AM] First chance exception - 0X80000003 caused by thread with System ID: 992. DetailID = 3
[8/20/2014 9:25:25 AM] First chance exception - 0XC0000374 caused by thread with System ID: 992. DetailID = 4
[8/20/2014 9:25:25 AM] Second chance exception - 0XC0000374 caused by thread with System ID: 992
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 5028. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 4432. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 992. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 7804. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 7908. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 4164. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 2964. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 8148. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 5848. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 6824. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 6100. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 6964. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 7756. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 7940. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 6812. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 8012. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 5304. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 6200. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 6244. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 7916. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 5320. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 5348. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 7188. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 4920. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 1912. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Thread exited. Exiting thread system id - System ID: 1388. Exit code - 0xffffffff
[8/20/2014 9:25:25 AM] Process exited. Exit code - 0xffffffff
* EXCEPTION DETAILS *
DetailID = 1
Count: 1
Exception #: 0XE06D7363
Stack:
Call Site
KERNELBASE!RaiseException
msvcrt!CxxThrowException
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
msvcrt!srand
msvcrt!ftime64_s
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
DetailID = 2
Count: 1
Exception #: 0XE06D7363
Stack:
KERNELBASE!RaiseException
msvcrt!CxxThrowException
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
VSSAPI!CVssJetWriter::SetWriterFailure
msvcrt!srand
msvcrt!ftime64_s
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
DetailID = 3
Count: 1
Exception #: 0X80000003
Stack:
ntdll!RtlUnhandledExceptionFilter
ntdll!EtwEnumerateProcessRegGuids
ntdll!RtlQueryProcessLockInformation
ntdll!RtlLogStackBackTrace
ntdll!RtlIsDosDeviceName_U
ole32!CoTaskMemFree
wbengine
wbengine
wbengine
wbengine
wbengine
wbengine
wbengine
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
DetailID = 4
Count: 1
Exception #: 0XC0000374
Stack:
ntdll!RtlUnhandledExceptionFilter
ntdll!EtwEnumerateProcessRegGuids
ntdll!RtlQueryProcessLockInformation
ntdll!RtlLogStackBackTrace
ntdll!RtlIsDosDeviceName_U
ole32!CoTaskMemFree
wbengine
wbengine
wbengine
wbengine
wbengine
wbengine
wbengine
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
* EXCEPTION SUMMARY *
|--------------------|
| Count | Exception |
|--------------------|
| 2 | 0XE06D7363 |
| 1 | 0X80000003 |
| 1 | 0XC0000374 |
|--------------------|
Any help would be greatly appreciated.Hi
Similar post:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/4d87c9a1-8f1b-4bb3-8b13-ee37bc3c014b/windows-server-backup-failing-to-start-error-a-fatal-error-occurred-during-a-windows-server-backup?forum=windowsbackup
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