Windows 7 64-bit with Boot Camp 5: keyboard & mouse don't work

Running OS-X 10.8.5 on iMac 27 Late 2013. Everything goes smoothly installing Windows 7 64-bit with Boot Camp 5.0.4 until Windows does its final reboot (after a complete, apparently successful install), and begins the Windows setup sequence. The first setup screen asks for User name and PC name. My mouse and keyboard do not work at this point. Tried cold rebooting: Windows boots up, detects it needs to do first use setup, and gets to same failure point.
NOTE: I have never had a chance to install the Windows support drivers; but the mouse and keyboard worked through out the istallation.
I've tried two different W7 versions: 64-bit Pro and 64-bit Enterprise [Enterprise is not supported, but I have installed it on an iMac 27 2010, and a MacBook Air 2013.]. Both versions of W7 hang at the same point described above.
I've tried a Windows DVD install disk plus Windows support drivers on a flash drive; and I've tried a bootable flash drive with everything on it. Both fail at the same point.
I have tried both wireless and USB keyboards and mouse. Same failure.
I have even tried removing the flash drive with Windows support drivers before the final reboot. Same failure.
NOTE: when I reboot in OS-X and go to the Startup Disk, the windows option says "Untitled Windows" instead of Boot Camp; but I can select it, and it starts the Windows boot which ends up at the same Windows setup failure point.
Has anyone had the same problem?
Has anyone succeeded? If so, any special actions or ideas?

The issue may be related to the iMac 2013 only having USB 3.0 ports and that windows 7 does not come with drivers for it. Try the following (borrowed from answer on Mac Rumors Forums http://forums.macrumors.com/showthread.php?t=1659481):
<quote>
If you run into issues with keyboard and mouse not working (due to USB 3.0 and Win 7 incompatibility), you need to run your Win 7 partition (and Win 7 installation disk/partition) in legacy mode. (I found this information at:http://twocanoes.com/winclone/support#faq123 - see "Method using Terminal"). Here you will be setting the legacy on the installation volume of win 7, not bootcamp partition (yet). After running the diskutil list find the volume with installer of Win 7, and then run the command (substituting the disk1s2 below with the information you find through diskutil on your computer:
sudo /usr/sbin/bless --device /dev/disk1s2 --setBoot --nextonly --legacy
Enter administrative password when prompted. Next, select Restart from the Apple menu. Do not hold the Option key while restarting.
You should have mouse/keyboard working. Begin the Windows 7 installation. Upon first restart right after the installer completes, boot into Mac and set the legacy mode for the BootCamp partition (but this time without the --nextonly flag), so you can use keyboard/mouse to complete the installation and thereafter until the USB 3.0 drivers are installed).
</quote>

Similar Messages

I have an iMac with mountain lion 10.8.3 with boot camp 5.0.2 .i installed windows 7 -64 bit with boot camp but the boot camp didn't install drivers for windows please guide me for trouble shooting .

i have an iMac with mountain lion 10.8.3 with boot camp 5.0.2 .i installed windows 7 -64 bit with boot camp but the boot camp didn't install drivers for windows please guide me for trouble shooting .

Kappy wrote:
Boot Camp doesn't install the drivers. You have the drivers on a separate USB device if you followed directions. Once in Windows connect the USB drive with the driver software. It should startup automatically and install the drivers.
You don't even need to do that. As downloading the drivers from within Boot Camp Assistant can be unreliable, it is better to get the package directly from here:
http://support.apple.com/kb/DL1638
Copy the .zip file to a USB flash drive or burn it to a DVD in OS X. Install Windows as normal, insert the flash drive/DVD in Windows, copy the .zip file to the hard drive, extract it, then run the setup executable.

Windows 8.1 with boot camp on mac mini troubles

After installing a licensed Windows 8.1 with boot camp on my mac mini (2012,i7,4gb ram) my mac os Mavericks have trouble with starting,and i can't run recovery and safe mode.Another problem-i don't have sound in windows,but windows show me no troubles,and red light apear!!!Please help!

Hello Mickaelpopo,
Thank you for the question. It sounds like you are trying to install Windows 8.1 using Boot Camp 5 on your MacBook Pro. Currently, Windows 8.1 is not a supported version of Windows for Boot Camp:
Which versions of Windows work with Boot Camp 5?
You can use:
Microsoft Windows 8.0 (64-bit)
Microsoft Windows 8.0 Pro (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Windows XP, Windows Vista, and Enterprise versions of Windows 7 and Windows 8 are not supported.
Windows 8.1 is not supported with Boot Camp 5.
You can find more information here:
Boot Camp 5: Frequently asked questions
http://support.apple.com/kb/HT5639
Thank you for using Apple Support Communities.
Best,
Sheila M.

Can't install windows 8.1 with boot camp

I'm trying to install windows 8.1 with boot camp and this is the message I keep getting. I've tried several times and every time I get this. I have a 2015 MacBook Pro. I've tried installing from a usb with ISO and also from a oem windows dvd. Any help would be appreciated.

Excellent.
Windows installation has four or five reboots, and the Apple BootManager tracks such reboots via the Mac NVRAM, otherwise the next reboot will cause OS X to boot rather than Windows. It is also used to set up some variables used to pass information to the CSM-BIOS layer. If an installation has failed, the variables do not reflect the current and clean state of the machine. A NVRAM reset will re-initialize these variables for the next attempt.

HT5639 Do I need to uninstall boot camp 4 before I install and update to boot camp 5. I already have windows 8 pro with boot camp 4 installed. Do I need to unistall boot camp 4 or not necessary?

I already have windows 8 pro with boot camp 4 installed on my macair book 11". I have searched the entire articles on how to upgrade boot camp 4 to boot camp 5 but have found no answer as to my question: Do you have to uninstall boot camp 4 drivers before you install boot camp 5? I am not sure if it is ok to install boot camp 5 directly without uninstalling boot camp 4 because there might be driver version conflict. So I have not installed boot camp 5. Is it ok to install boot camp 5 withoust uninstalling boot camp 4? Your answers will be much appreciated. Thanks.

Welcome to Apple Support Communities
You don't have to uninstall Boot Camp 4 drivers before installing Boot Camp 5 drivers. Boot Camp 5 drivers will simply overwrite Boot Camp 4 drivers, so you don't have to uninstall old drivers before installing new ones and making that process easier

Lion - Windows XP (SP3) with Boot Camp

Hi, I have a MacBook Pro with Lion on it and would like to install Windows XP (SP3) with Boot Camp, but the instructions only mention Windows 7... do I need to buy Windows 7 or can I run Windows XP anyway?

pietrofromlondon wrote:
that would be a costly option... I got 4 giga and will stick to it, I mainly use 2D, but 3D from time to time too... that's why I thought about boot camp rather than Parallels. Will try to get Windows 7 unless you think it's a bad idea.... By the way, how much space would you allow the partition for windows?
Not really costly at all, 8GB of RAM is currently $51 from www.macsales.com (OWC) and Fusion is $49 retail so for $100 you have an elegant solution. Much less expensive than buying WIndows 7.
Also you can partition as much space as you want, how much you need is 100% dependent on how much you use.

Installing Windows 7 Ultimate 64-bit with Boot Camp

I am using a 17" MacBook Pro with and Intel i7 2.66 GHz processor, 8GB 1067 MHz RAM and a 7200RPM 500GB hard drive. I am trying to install Windows 7 Ultimate 64-bit via Boot Camp. I do what Boot Camp tells me to do, but when my MacBook Pro restarts to boot from the Windows 7 disc, all I get get is a white screen! I have tried to boot manually from the Windows 7 disc, but it won't boot. It freezes on the white screen and I have to reboot the Mac using the Mac OS X partition. How can I fix this ASAP so I can install Windows 7? I need to get it done TONIGHT!

I'd recommend posting this in the Boot Camp forum, this is a general MBP forum.
Regards,
Roger

Install Windows 8.1 with Boot Camp

Greetings you all,
I've been trying to install WIndows 8(.1) on my MacBook Pro early 2011, but without any success. I downloaded the .ISO of Windows, stored it on my external HDD, downloaded the software via Boot Camp to host Windows (I'm sorry I'm french so I'll have to translate everything) and put it on another external HDD, and when I plug them to my Mac and start the installation of Windows, it doesn't detect the USB.
What should I do? If possible, avoiding any installation of the disk image on a DVD.
Thanks.

Hello Mickaelpopo,
Thank you for the question. It sounds like you are trying to install Windows 8.1 using Boot Camp 5 on your MacBook Pro. Currently, Windows 8.1 is not a supported version of Windows for Boot Camp:
Which versions of Windows work with Boot Camp 5?
You can use:
Microsoft Windows 8.0 (64-bit)
Microsoft Windows 8.0 Pro (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Windows XP, Windows Vista, and Enterprise versions of Windows 7 and Windows 8 are not supported.
Windows 8.1 is not supported with Boot Camp 5.
You can find more information here:
Boot Camp 5: Frequently asked questions
http://support.apple.com/kb/HT5639
Thank you for using Apple Support Communities.
Best,
Sheila M.

Installing Windows 7 RC1 with Boot Camp AND Parallels?

I have a 24" iMac (2009 model) and have successfully installing Windows 7 RC1 using Boot Camp. No problems at all and everything is working fine. But now I'm contemplating purchasing Parallels and using Windows 7 in a window.
I just need to know the steps involved and how this works. First I purchase and install Parallels. Then I run it and somehow tell it to use my Boot Camp partition for the VM, right? In this way, I'm assuming I don't actually have to install Windows 7 again or make another partition, right? Once I get the VM installed, then I can either boot to Windows 7 from startup OR boot from within Mac OS using Parallels and it would be the same?
If I can do it this way, can anyone point me to step-by-step instructions on how to choose the right settings in Parallels? I have found instructions for installing Windows 7 using Boot Camp and Parallels separately, but not how to use the Boot Camp install for the VM in Parallels.

Wow, it was much easier than I thought it would be! Downloaded the trial of Parallels. Installed it and pointed it to my Boot Camp partition with Windows 7 installed on it. And minutes later, I'm up and running with Windows 7 in Parallels. Sound didn't work at first, but after I did a Windows Update, it installed the correct driver and now everything is working great. I can't believe how smooth this thing runs within Leopard. I allocated 1GB of RAM for WIndows 7 and it's seems fine so far, but I really haven't run any resource-intensive apps yet.

Need to Re-install Windows on Mac with boot camp

I purchased a Mac Pro from someone about 6 months ago that already had a 2nd drive with Boot Camp and Windows XP Pro running on it. Today for the first time when I booted into Windows, I got an error message saying that I "may be a victim of software counterfiting" and that my version of Windows is not an authorized version in my region.
I have an a genuine Windows XP Pro disc with seriel that I want to now re-install over the bad version. The problem is when I try to run the CD for install, I get an error message stating that I cannot install from the CD because the version of Windows I am currently running is newer than that on the CD.
So my question is, how do I uninstall the bad version of Windows and re-install the version off the CD? I know I will lose my files and programs but everything is backed up and I will reinstall everything when I get back up and running.
Thanks for the help!!

You can format from Windows CD if that is what you mean by "windows side."
Updates are usually done while boot in the OS you want to 'upgrade' while custom is only done booted from other media.
With a Mac Pro you could easily install in many different ways than if you only had a laptop or imac.
But you can't "pick yourself up by your own bootstraps."
I don't even like upgrade of SL while booted in Mac OS.
If it was my Mac I'd install Windows 7 and make better use of your hardware and the performance afforded.

Trouble installing Windows 8.1 with Boot Camp

I'm having an issue installing Windows 8.1 under Boot Camp on one of the new MacBook Pros (late 2013). After sever troubles (and not a few tribulations) fighting with the stupid Windows installer program (couldn't Microsoft just let me download a freakin' ISO?) I got the installer running after creating the partition, but at the end of the Windows install, I get:
Windows could not update the computer's boot configuration. Installation cannot proceed.
Googling around for a solution I found several references to UEFI problems, along with a couple different procedures that were claimed to work. Unfortunately, these procedures were pretty lengthy and require several third party tools -- and I'm not positive they're even applicable because none of them dealt with the newest model of MacBook Pro.
So, can anyone out there point me towards a procedure that's known to work with the new models?
Thanks.

OK... Finally solved the problem during my winter break... took almost 1.5 months Actually we users are creating the problem... Bootcamp is OK... our late 2013 Mac is OK... but Apple is't as it's not giving us the solution Now let me clear concisely what actually occurs behind the problem.
When you open bootcamp to install Windows, you get a popup window. Then you click continue... then you choose the options among the three which suits to your intention. Then if you chose to create a installation disk or/and download the Windows Support Software, bootcamp does so. Then the nextPROBLEMETIC STEP comes! Yes! you got it! This step creates the actual problem: Partitioning the hard disk for installing Windows. Before bootcamp starts partitioning, a simple POPUP WINDOW will inform you whether you will get the f*cking "Windows could not update the computer's boot configuration. Installation cannot proceed" message or not during your windows installation! Andddd... the popup window is here:
Soooo... super duper simple fact: if you don't get this popup window, you're going to get that error. Because this HELPER TOOL will simulate proper environment for installing Windows in your Mac
Now be sure:
1. You just have one partion in your Hard Disk before partitioning it into two for installing Windows
2. This PARTITIONING SHOULD ONLY BE DONE BY BOOTCAMP if you want your Windows in EFI mode. The way jarvil told us is for BIOS mode. I'm not going to explain here what is EFI and what is BIOS. Simply keep in mind that EFI is latest, better and faster for booting your Windows
That's it guys! If you don't get that popup window, follow the instructions:
1. Turn your hard disk into a single partition by using Bootcamp/Disk Utility. Bootcamp is recommended
2. Take a flash drive, format it, and then open Bootcamp
3. Choose all the three options:
     Create a Windows 7 or later vertion install disk
     Download the latest Windows Support software from Apple
     Install or remove Windows 7 or later version
Yes! We are going to create a new installation disk...
4. I know you are clever enough to guess what should you do now! Just enter your password when you get THAT SPECIAL POPUP WINDOW!Then Mac will restart after partitioning your hard disk!
5. Do noting untill the windows installation window comes
6. Go forward pressing Next, putting serial, and accepting the agreement that we never read
7. Select advanced installation... I mean the second option
8. Now find the partition named BOOTCAMP
9. Select it and Format it!
10. Click Next
You are done! Your Mac will install windows without any problem or error message After installation, if you find that your drivers aren't working, go to the installation disk and open the folder named BOOT CAMP. Open the exe named Setup... Install the drivers and restart after completion... Your Mac now owns Windows in EFI mode like mine!
That's all I have known killing my winter break! Thanks everyone! Take care!

Installing Windows XP-SP2 with boot camp

I created a Windows XP slipstream CD with SP2 and then started the windows setup with boot camp. After i pressed "enter" the first time to setup windows it said that it couldn't read the disk or find a previous windows installed on my computer. Then it told me to insert a full version of Windows Vista, XP, 98, or 95. I do have the full windows 95 but i cannot insert the CD during the setup. Is there anything i can do to make this work?
Thanks for any help!

It sounds as if the XP install disc that you started your SlipStream build with was an upgrade and not a full install disc. For SlipStream to work with BootCamp, you must start with a XP SP1 Full install disc.

Which version of Windows to use with boot camp & Lion?

Which version of Windows can I use with Boot Camp and Lion 10.7.1?
Don't want to run Parallel or any other 3rd party program.
Thanks.

Windows 7

G5 wont boot past white screen,or if it does keyboard&mouse don't work

Before it had this mega crash it had been having trouble starting up - the fan was making jet engine noises and taking forever for it to get to my desktop. It then proceeded to crash a few times during the week when using Illustrator. Then last week it went kaput. The mouse would jump across the screen then freeze,so had to use power button to switch off.Unfortunately our I.T manager has no clue with macs, it just so happens she installed some RAM the weekend before, or could this be a coincidence?The RAM was removed to see if was corrupt but this made no difference to start up.
Anyway I've tried starting up from the original disk, leopard disk and holding down all the keys people have suggested on start up. it gets as far as the white screen then the no entry symbol appears. When I try without any disk it gets to my desktop, but the keyboard&mouse do not work.
If there are any suggestions I would be grateful for your help. Otherwise I guess it's sending it off to a repair place?

With the Install Disc in the drive "Try Disk Utility
1. Insert the Tiger Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
If it still panics, disconnect the HD again & see if it boots offth Install Disc.
Does it boot into Open Firmware with CMDOption+of ?
http://docs.info.apple.com/article.html?artnum=42642
reset-nvram (press Enter)
set-defaults (press Enter)
reset-all (press Enter)

Help: Keyboard & mouse don't work in Welcome screen after Linux 6.3 instal

I installed Oracle Linux 6.3 on a Intel X64 quad core machine. Everything seemed to go well, but after the installation completed and I rebooted, the keyboard and mouse don't work anymore.
I don't have a clue how to proceed.

Is this a Laptop or Desktop PC system? Perhaps your system is not compatible. Can you access the Linux Grub boot menu at startup?

Windows 7 64-bit with Boot Camp 5: keyboard & mouse don't work

Similar Messages

Maybe you are looking for