Windows 8.1 movies not playing

I've just replaced my old PC with a windows 8 machine, updated to windows 8.1, installed iTunes, and now it won't play all my old movies. It finds them all okay (stored on an external hard drive, transferred iTunes library files from old machine to new machine, etc) and it plays audio files okay, but whenever I try to play a video file it throws up a message saying it can't play the file due to an error and then crashes. Can anybody help?

UPDATE: Since posting the last message I've downloaded a new movie which works fine, but my old movies still won't play. I have discovered that the play fine in QuickTime, however. Any thoughts?

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