Windows 8.1 thumbnails not showing in explorer

I have Windows 8.1 and it does not show any thumbnails. I've cleared the thumbnail cache and checked the view settings and they are both set to show thumbnails.
Any ideas?
Thanks
why767

Hi,
Have you make any change to your system before this problem occures? Especially install new program.
You can try to perform a Clean Boot to check whether this problem caused by 3rd program or service start with system. Refer to the link below for more details.
http://support.microsoft.com/kb/929135
If problem persists, try to use ShellExView to check if there is any 3rd extension of Windows Explorer that may cause this problem.
ShellExView:
http://www.nirsoft.net/utils/shexview.html
Roger Lu
TechNet Community Support

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    Group Policy Management
    body { font-size:68%;font-family:MS Shell Dlg; margin:0px,0px,0px,0px; border: 1px solid #666666; background:#F6F6F6; width:100%; word-break:normal; word-wrap:break-word; } .head { font-weight:bold; font-size:160%; font-family:MS
    Shell Dlg; width:100%; color:#6587DC; background:#E3EAF9; border:1px solid #5582D2; padding- height:24px; } .path { margin- margin- margin-bottom:5px;width:100%; } .info { padding-width:100%; } table { font-size:100%; width:100%; border:1px solid #999999;
    } th { border-bottom:1px solid #999999; text-align:left; padding- height:24px; } td { background:#FFFFFF; padding- padding-bottom:10px; padding- } .btn { width:100%; text-align:right; margin- } .hdr { font-weight:bold; border:1px solid #999999; text-align:left;
    padding- padding- height:24px; margin-bottom:-1px; width:100%; } .bdy { width:100%; height:182px; display:block; background:#FFFFFF; padding- padding-bottom:10px; padding- border:1px solid #999999; } button { width:6.9em; height:2.1em; font-size:100%; font-family:MS
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    Setting Path:
    Explanation
    <button accesskey="P" name="Print" onclick="window.print()">Print</button>
    <button accesskey="C" name="Close" onclick="window.close()">Close</button>
    No explanation is available for this setting.
    Supported On:
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    Group Policy Results
    SFDN\testuser
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    Summary
    Computer Configuration Summary
    No data available.
    User Configuration Summary
    General
    User name
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    Domain
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    Last time Group Policy was processed
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    Group Policy Objects
    Applied GPOs
    Name
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    Revision
    Local Group Policy
    Local
    AD (1), Sysvol (1)
    Default Domain Policy
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    AD (6), Sysvol (6)
    Test
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    AD (10), Sysvol (10)
    Limit Downloads
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    AD (2), Sysvol (2)
    SFD Restricted Users
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    AD (59), Sysvol (59)
    Denied GPOs
    Name
    Link Location
    Reason Denied
    None
    Security Group Membership when Group Policy was applied
    SFDN\Domain Users
    Everyone
    BUILTIN\Users
    NT AUTHORITY\INTERACTIVE
    CONSOLE LOGON
    NT AUTHORITY\Authenticated Users
    NT AUTHORITY\This Organization
    LOCAL
    Mandatory Label\Medium Mandatory Level
    WMI Filters
    Name
    Value
    Reference GPO(s)
    None
    Component Status <v:group alt="Warning" class="vmlimage" coordsize="100,100" style="width:15px;height:15px;vertical-align:middle;"><v:shape class="vmlimage" fillcolor="yellow"
    strokecolor="yellow" style="width:100;height:100;"><v:path v="m 50,0 l 0,99 99,99 x e"></v:path></v:shape> <v:rect class="vmlimage" fillcolor="black" strokecolor="black" style="width:10;height:35;"></v:rect>
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    Component Name
    Status
    Last Process Time
    Group Policy Infrastructure
    Success
    12/14/2014 12:59:46 PM
    Folder Redirection
    Failed
    12/14/2014 12:59:46 PM
    Folder Redirection failed due to the error listed below.
    Cannot complete this function.
    Additional information may have been logged. Review the Policy Events tab in the console or the application event log for events between 12/14/2014 12:59:23 PM and 12/14/2014 12:59:46 PM.
    Group Policy Internet Settings
    Success
    12/14/2014 12:59:46 PM
    Registry
    Success
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    Computer Configuration
    No data available.
    User Configuration
    Policies
    Windows Settings
    Security Settings
    Software Restriction Policies
    Winning GPO
    SFD Restricted Users
    Enforcement
    Policy
    Setting
    Apply software restriction policies to the following
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    Apply software restriction policies to the following users
    All users
    When applying software restriction policies
    Ignore certificate rules
    Designated File Types
    File Extension
    File Type
    ADE
    Microsoft Access Project Extension
    ADP
    Microsoft Access Project
    BAS
    BAS File
    BAT
    Windows Batch File
    CHM
    Compiled HTML Help file
    CMD
    Windows Command Script
    COM
    MS-DOS Application
    CPL
    Control panel item
    CRT
    Security Certificate
    EXE
    Application
    HLP
    Help file
    HTA
    HTML Application
    INF
    Setup Information
    INS
    INS File
    ISP
    ISP File
    LNK
    Shortcut
    MDB
    Microsoft Access Database
    MDE
    Microsoft Access MDE Database
    MSC
    Microsoft Common Console Document
    MSI
    Windows Installer Package
    MSP
    Windows Installer Patch
    MST
    MST File
    OCX
    ActiveX control
    PCD
    PCD File
    PIF
    Shortcut to MS-DOS Program
    REG
    Registration Entries
    SCR
    Screen saver
    SHS
    SHS File
    URL
    Internet Shortcut
    VB
    VB File
    WSC
    Windows Script Component
    Trusted Publishers
    Trusted publisher management
    Allow all administrators and users to manage user's own Trusted Publishers
    Certificate verification
    None
    Software Restriction Policies/Security Levels
    Policy
    Setting
    Winning GPO
    Default Security Level
    Unrestricted
    SFD Restricted Users
    Software Restriction Policies/Additional Rules
    Path Rules
    %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot%
    Security Level
    Unrestricted
    Description
    Date last modified
    9/30/2011 12:34:27 PM
    Winning GPO
    SFD Restricted Users
    %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir%
    Security Level
    Unrestricted
    Description
    Date last modified
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    Winning GPO
    SFD Restricted Users
    Administrative Templates
    Policy definitions (ADMX files) retrieved from the local machine.
    Control Panel
    Policy
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    Winning GPO
    Network/Network Connections
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    Winning GPO
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    Templates/Network/Network Connections" gpmc_supported="At least Windows 2000 Service Pack 1" href="javascript:void();" onclick="javascript:showExplainText(this); return false;">Prohibit access to properties of a LAN connection
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    SFD Restricted Users
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    SFD Restricted Users
    Windows Components/Internet Explorer
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    Setting
    Winning GPO
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    SFD Restricted Users
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    Setting
    Winning GPO
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    Extra Registry Settings
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    State
    Winning GPO
    Software\Policies\Microsoft\office\14.0\outlook\ForceOSTPath
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    SFD Restricted Users
    Software\Policies\Microsoft\office\14.0\outlook\ForcePSTPath
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