Windows 8 Single Language (OEM)

I have purchased windows 8 single language version and which was installed. however I can't update to windows 8.1 single language version.
This error message is appearing "Something happened and windows 8.1 couldn't be installed. please try again, error code: 0x80240031"
Special Notes
1. I install all other updates relevant to windows 8
2. I have tried to update to Win 8.1 without anti-virus software.
3. windows 8.1 single language is appearing in the windows store.
4. bellow the entries consist in windowupdate.log file
2014-03-12 22:08:54:711 372 680 Agent *************
2014-03-12 22:08:54:711 372 680 Agent ** START ** Agent: Finding updates [CallerId = WSAcquisition]
2014-03-12 22:08:54:711 372 680 Agent *********
2014-03-12 22:08:54:711 372 680 Agent   * Online = No; Ignore download priority = No
2014-03-12 22:08:54:711 372 680 Agent   * Criteria = "IsInstalled=0 AND AppCategoryIDs contains
'7acf8a52-6f5a-443c-b6a6-5719a28d47fe'"
2014-03-12 22:08:54:711 372 680 Agent   * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party
service
2014-03-12 22:08:54:711 372 680 Agent   * Search Scope = {Machine & Current User}
2014-03-12 22:08:54:711 372 680 Agent   * Caller SID for Applicability: S-1-5-21-3989857100-2075150393-
2763215652-1001
2014-03-12 22:08:54:742 372 680 Agent Reading cached app categories using lifetime 604800 seconds
2014-03-12 22:08:54:742 372 680 Agent Read 2 cached app categories
2014-03-12 22:08:54:914 372 680 Agent Update {2ABB74D2-A880-496C-99D4-DDBB20593D83}.1 is pruned out due
to potential supersedence
2014-03-12 22:08:54:914 372 680 Agent   * Added update {7D01EAF1-CF37-4437-A8D8-90AC3D483A9C}.1 to
search result
2014-03-12 22:08:54:914 372 680 Agent   * Found 1 updates and 4 categories in search; evaluated appl.
rules of 32 out of 72 deployed entities
2014-03-12 22:08:54:914 372 680 Agent *********
2014-03-12 22:08:54:914 372 680 Agent ** END ** Agent: Finding updates [CallerId = WSAcquisition]
2014-03-12 22:08:54:914 372 680 Agent *************
2014-03-12 22:08:54:930 372 13c8 DnldMgr *********** DnldMgr: Begin Downloading Updates [CallerId =
WSAcquisition] ***********
2014-03-12 22:08:54:930 372 13c8 DnldMgr   * Call ID = {46562A1F-DCE3-41E3-AC42-A80B6BF8DE7E}
2014-03-12 22:08:54:930 372 13c8 DnldMgr   * Priority = 3, NetworkCostPolicy = 4, Interactive = 1, Owner is
system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
2014-03-12 22:08:54:930 372 13c8 DnldMgr   * Updates to download = 1
2014-03-12 22:08:54:930 372 13c8 Agent   *   Title = English (United Kingdom) ESD Bundle Parent
2014-03-12 22:08:54:930 372 13c8 Agent   *   UpdateId = {7D01EAF1-CF37-4437-A8D8-90AC3D483A9C}.1
2014-03-12 22:08:54:930 372 13c8 Agent   *     Bundles 1 updates:
2014-03-12 22:08:54:930 372 13c8 Agent   *       {ADE4A8AD-6E93-4ADB-AE58-4D2EC32026CA}.1
2014-03-12 22:08:54:930 372 13c8 DnldMgr Adding revision ID 1 for update 7D01EAF1-CF37-4437-A8D8-
90AC3D483A9C to the lock revision cache.
2014-03-12 22:08:54:930 372 13c8 DnldMgr Adding revision ID 1 for update ADE4A8AD-6E93-4ADB-AE58-
4D2EC32026CA to the lock revision cache.
2014-03-12 22:08:54:930 372 13c8 DnldMgr *********** DnldMgr: New download job [UpdateId = {ADE4A8AD-6E93
-4ADB-AE58-4D2EC32026CA}.1] ***********
2014-03-12 22:08:54:930 372 13c8 DnldMgr   * Queueing update for download handler request generation.
2014-03-12 22:08:54:930 372 13c8 DnldMgr Generating download request for update {ADE4A8AD-6E93-4ADB-AE58-
4D2EC32026CA}.1
2014-03-12 22:08:54:945 372 13c8 Misc Validating signature for C:\Windows\SoftwareDistribution\Download
\b634324128f61e99f9ae0a348f836061\WindowsStoreSetupBox.exe:
2014-03-12 22:08:54:961 372 13c8 Misc Microsoft signed: Yes
2014-03-12 22:08:54:961 372 13c8 DnldMgr Signaling e_subscriptionEventOSUpgradeInProgress event.
2014-03-12 22:08:54:961 372 1564 AU OnOSUpgradeInProgress, disconnecting clients since machine is
within OS upgrade threshold.
2014-03-12 22:08:54:961 372 13c8 DnldMgr *********** DnldMgr: New download job [UpdateId = {ADE4A8AD-6E93
-4ADB-AE58-4D2EC32026CA}.1] ***********
2014-03-12 22:08:54:961 372 13c8 DnldMgr   * BITS job initialized, JobId = {80A35502-A24F-4891-AE2B-
80880248EEEF}
2014-03-12 22:08:55:008 372 13c8 DnldMgr   * Downloading from
http://fg.v4.sg.dl.ws.microsoft.com/dl/content/d/updt/2013/12/9600.16468.winblue_refresh.131113-
1345_x64fre_client_coresinglelanguage_gdr_en-gb-ir2_csla_x64frer_en-gb_esd_b5359c01cf2eeed1ba24691b1986ae3afc28fd1c.esd?
P1=1394649156&P2=201&P3=1&P4=AWYIqCExgGx%2bzci5BiMjtHUEE6U%3d to C:\Windows\SoftwareDistribution\Download
\b634324128f61e99f9ae0a348f836061\9600.16468.winblue_refresh.131113-1345_x64fre_client_CoreSingleLanguage_gdr_en-gb-
IR2_CSLA_X64FRER_EN-GB_ESD.esd (full file).
2014-03-12 22:08:55:070 372 13c8 DnldMgr *********
2014-03-12 22:08:55:070 372 13c8 DnldMgr ** END ** DnldMgr: Begin Downloading Updates [CallerId =
WSAcquisition]
2014-03-12 22:08:55:070 372 13c8 DnldMgr *************
2014-03-12 22:08:55:070 372 13c8 DnldMgr *********** DnldMgr: DynamicDownloadDataFetcher Refresh [Svc:
{117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}] ***********
2014-03-12 22:08:55:070 372 13c8 DnldMgr Fetching dynamic data from service 117CAB2D-82B1-4B5A-A08C-
4D62DBEE7782 for 1 updates.
2014-03-12 22:08:55:070 372 13c8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir
\117CAB2D-82B1-4B5A-A08C-4D62DBEE7782\wuredir.cab:
2014-03-12 22:08:55:086 372 13c8 Misc Microsoft signed: Yes
2014-03-12 22:08:55:086 372 13c8 Misc Infrastructure signed: Yes
2014-03-12 22:08:55:086 372 13c8 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir
SecuredClient/Server URL: "https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx/secured"
2014-03-12 22:08:55:117 372 13c8 EP Got service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 plugin
SecuredClient/Server auth token of type 0x00000001
2014-03-12 22:08:56:899 372 8e8 DnldMgr BITS job {80A35502-A24F-4891-AE2B-80880248EEEF} completed
successfully
2014-03-12 22:08:56:899 372 8e8 DnldMgr CUpdateDownloadJob::GetNetworkCostSwitch() Neither unrestricted or
restricted network cost used, so using current cost
2014-03-12 22:08:56:899 372 8e8 DnldMgr CUpdateDownloadJob::GetNetworkCostSwitch() Neither unrestricted or
restricted network cost used, so using current cost
2014-03-12 22:08:57:023 372 8e8 Misc Validating signature for C:\Windows\SoftwareDistribution\Download
\b634324128f61e99f9ae0a348f836061\WindowsStoreSetupBox.exe:
2014-03-12 22:08:57:039 372 8e8 Misc Microsoft signed: Yes
2014-03-12 22:08:57:039 372 8e8 DnldMgr Error 0x80240031 occurred while downloading update; notifying
dependent calls.
2014-03-12 22:08:58:711 372 13c8 DnldMgr   * DynamicDownloadDataFetcher Refresh complete. 0x00000000
2014-03-12 22:08:58:711 372 13c8 DnldMgr *********** DnldMgr: DynamicDownloadDataFetcher Refresh [Svc:
{117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}] ***********
2014-03-12 22:08:58:711 372 13c8 DnldMgr   * DynamicDownloadDataFetcher Refresh complete. 0x8024000c
2014-03-12 22:08:58:899 372 13c8 DnldMgr *********** DnldMgr: New download job [UpdateId = {4DF92D64-9FB5
-4302-933A-CF7D4E80D2F7}.200] ***********
2014-03-12 22:08:58:899 372 13c8 DnldMgr   * Update is not allowed to download due to service regulation or
download size limitation.
2014-03-12 22:08:58:930 372 364 DnldMgr CUpdateDownloadJob::GetNetworkCostSwitch() Neither unrestricted or
restricted network cost used, so using current cost
2014-03-12 22:08:58:930 372 364 DnldMgr Error 0x80200059 occurred while downloading update; notifying
dependent calls.
2014-03-12 22:08:58:945 372 11f8 DnldMgr CUpdateDownloadJob::GetNetworkCostSwitch() Neither unrestricted or
restricted network cost used, so using current cost
2014-03-12 22:08:58:945 372 11f8 DnldMgr Error 0x80200059 occurred while downloading update; notifying
dependent calls.
2014-03-12 22:08:58:945 372 8e8 DnldMgr CUpdateDownloadJob::GetNetworkCostSwitch() Neither unrestricted or
restricted network cost used, so using current cost
2014-03-12 22:08:58:945 372 8e8 DnldMgr Error 0x80200059 occurred while downloading update; notifying
dependent calls.
2014-03-12 22:08:58:945 372 1344 DnldMgr CUpdateDownloadJob::GetNetworkCostSwitch() Neither unrestricted or
restricted network cost used, so using current cost
2014-03-12 22:08:58:945 372 1344 DnldMgr Error 0x80200059 occurred while downloading update; notifying
dependent calls.
2014-03-12 22:08:58:945 372 364 DnldMgr CUpdateDownloadJob::GetNetworkCostSwitch() Neither unrestricted or
restricted network cost used, so using current cost
2014-03-12 22:08:58:945 372 364 DnldMgr Error 0x80200059 occurred while downloading update; notifying
dependent calls.
2014-03-12 22:09:03:930 372 13c8 Report REPORT EVENT: {83B8688F-B107-4BB3-BF87-6001C0DA58E1} 2014-03-12
22:08:58:930+0530 1 161 [AGENT_DOWNLOAD_FAILED] 101 {7D01EAF1-CF37-4437-A8D8-90AC3D483A9C} 1
80240031 WSAcquisition Failure Content Download Error: Download failed.
2014-03-12 22:09:03:961 372 13c8 Report CWERReporter::HandleEvents - WER report upload completed with
status 0x8
2014-03-12 22:09:03:961 372 13c8 Report WER Report sent: 7.8.9200.16731 0x80240031(0) 7D01EAF1-CF37-4437-
A8D8-90AC3D483A9C Download 101 Unmanaged
2014-03-12 22:09:03:961 372 13c8 Report CWERReporter finishing event handling. (00000000)
I appreciate very much if you can give immediate responding to solve this mater
Thank You

Hi,
According to the error message, it seems like your network restricted caused this problem, please check your network situation and try to use other network for test. In addition, if your network is metered network, please try to use other network for test.
Roger Lu
TechNet Community Support

Similar Messages

How to reset password of windows 8.1 single language OEM pack

Hi,
My new HP laptop (model : 15-r036tu) as windows 8.1 single language preinstalled in it .
My brother has tried to login but now it is not taking original password which I have set.
Is there way to remove password of admin account.
If re installation is the only way then please give answer for below question.
Questions:
where can I download Windows 8.1 single language OEM software.
where is activation key stored is it embedded in BIOS/UEFI or any system reserved partion (is there any problem if recreate the partion )
Please support me on this
Thanks in advance.........

Hi,
If we have only one admin account available, I am afraid there is no means to reset the password other than reinstalling Windows. See this article as a reference:
What to do if you forget your Windows password
Besides, we may try to create the Windows 8.1 install media with the following article:
Create installation media for
Windows 8.1
How to perform a clean installation of Windows
And please note, if we do a clean install, we need to activate Windows again.
If Windows 8 came preinstalled on your computer, your product key should be on a sticker on your computer or with your documentation. Or we may contact the manufacturer for further help.
Best regards
Michael Shao
TechNet Community Support

Need help restoring Windows 8 Single Language and updating to 8.1

To cut a very long story short, I have 2 PC's from different manufacturers. One is mine and the other is a friend's. Both came with Genuine OEM Windows 8 Single Language preinstalled. When attempting to update my PC to 8.1 from 8.0, it failed to boot so
I took it my vendor. They tried restoring 8, which involved wiping the HDD (incl. the recovery partition) and when they failed they installed a pirate Windows 7 and accused me of "messing" with the system. They voided my warranty :'(
I made a Recovery USB. My PC boots to it but refuses to install. Says "A required drive partition is missing" (Probably the recovery partition).
So then I came across the idea of making an image from my friend's PC to install on mine, after "generalizing" his PC: ("The Sysprep /generalize command removes unique information from a Windows installation so that you can safely reuse that
image on a different computer.")
Source: Capture an Image for Deployment (Generalize)
http://technet.microsoft.com/en-us/library/hh824938.aspx
But I still have some questions:
1. When my friend's PC makes the image, will I be given the option to decide the file's location (such as creating it on an external HDD)? If not, where will I find it if I boot the PC in a live environment (such as a Windows setup DVD or Ubuntu LiveCD)?
2. How large is this image (in GB)? Can I split it?
3. After completing, how do I "undo" the generalization on my friend's PC so it goes back to normal?
Any help will be greatly appreciated.
PS: To Mircosoft: Please consider making the Windows 8/8.1 Single Language ISO available for OEM customers to download in case of problems. This will help us avoid these complex techniques.
Thank you.

If the system was reinstalled with a pirated version of Windows 7, the piracy can be
reported here to Microsoft.
For installation media for a system which was preinstalled by an OEM, the system manufacturer will need to be contacted. The operating system can also be installed from standard OEM or System Builder installation media if you have access to such media. If
the product key is embedded in the system firmware, the Windows installation will be able to use it.
For future reference, it is possible to include the recovery partition as part of the USB Recovery Drive, for which
the steps are available here from Windows Support. Similarly, the System Image Backup functionality from previous versions of Windows is also still available and
documented here on Windows Support.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

Windows 8 single language iso

I have a hp pavilion 15-Eo15TX with pre installed windows 8 single language.
After updating to windows 8.1 ,i had several issues and got BSOD several times .Then i refreshed the PC. Even after refreshing the pc i got BSOD multiple times ,then i had to reset the PC.The BSOD issue still exists.I now want to reinstall a fresh copy of windows.I want to know where can i get the iso that matches with the oem key embedded in the BIOS.Any help regarding this?thanks in advance

These might come in handy:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00372711
and
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03847367
Wish you luck,
Karthik
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"

Downgrading from windows 8.1 single language to windows 8

Hi, i want to downgrade my laptop pavilion g6 2231tx from windows 8.1 single language to windows 8 which came in default with my laptop.
My question: since my lappy came pre installed with the windows 8 (64bit) and then got upgraded. So if i refresh my pc via the recovery partition on my HDD will it revert back to win 8 or do i have to use the recovery discs i made and will i lose my entire data on C:
Reason : i am facing a lot of issues with my laptop recently specially while gaming i never faced any issues with gaming earlier when my lappy was running win 8 no lag or drop in fps as such but since i upgraded (which was against my will as microsoft one fine day decided to throw win 8.1 down on my face) . Some how was able to get the amd radeon switchable graphics back up and running but it seems it has no practical use over there as such
apart from that my computer has degraded in performance since i have upgraded i tried to use win 8.1 since the past 1 year just coz it had all my programming IDE loaded and removing it would just be all the more hassel but even those applications have started responding really slow now most just take up hell lot of load time.
my system specs are :
2.4 GHz Intel Core i3-3110M processor
4 GB 1600 MHz DDR3 RAM
AMD Radeon HD 7670M (1 GB DDR3 dedicated)
Looking forward to your early replies. thanks in advance

aakash_dhar
Welcome to the HP Community Forum.
I am not going to try and talk you out of doing this -- you are the administrator.
You might be in for a rough ride regardless of which path you take back to Windows 8.
Standard Refresh removes your installed programs and your installed Browsers -- the security programs -- everything that is not "bare bones" -- and that assumes that it will work.
READ please and know what you are trying to do:
HP PCs - Refresh Your PC to Resolve Problems (Windows8) - c03538721
The Recovery Partition may -- or may not -- still be in working order. The Upgrade to Windows 8.1 may have destroyed the Recovery Manager.
Before you do ANYTHING, please back up all your data to an external drive -- back up your most critical data to more than one place, perhaps to a USB drive or to Cloud >> somewhere so you can get to it.
What if your home made Recovery Disks do not work?
You might call HP and see if you can purchase a Recovery Set. Because you have a working computer right now, you might make the call BEFORE you take apart your Operating System.
Contact HP – USA - Phone Assistance
List of
HP tech support/ Customer Service Phone Numbers – Some English Speaking Countries
Including UK and Europe
Something nice to know:
Boot / Startup Options for Windows 8
Safe Mode can easily be added to the boot screen!
How to Add "Safe Mode" to Windows Boot Manager in Windows 8 and 8.1
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

Emulator 8.1 not working on windows 8.1 single language

Hi,
I am facing a problem and also I spent many days and night to resolve.
I am working visual studio 2013 visual C# to create mobile apps, the problem is when I run the code I got an error pending an emulator, after searching on net I got the following result
go to control panel than add / remove than add the feature Hyper V which is not exist in my control panel.
Notice : I enable the feature virtualization in
bios.
My question hyper V is ready on win 8.1 pro.
Thank you for your help

Hi,
Windows 8.1 single language doesn't support Hyper-v, Pro and enterprise edition is necessary to run hyper-v.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Issues in connecting iPhone 4 (16GB) with a Windows 8 Single Language, machine?

As soon as I connect my iPhone with my laptop via USB, the phone seems to viberate again and again with short breaks
It actually gets connected and disconnected again and again! I can say this because the "Trust this computer?" dialogue box comes and goes automatically with the same frequency as that of vibration. The frequency of this is so high that this event of coming and going of dialogue box appears as a flash.
Inshort my iPhone4 is unable to get connected with my laptop.
I would like to add : there are no issues with USB port of my laptop (HP Pavilion) as it is able to connect with other "ANDROID" phones and is successfully running pendrives!
and There is no problem with my iphone also cz when i tried to connect my phone with my friends laptop(also Loaded with Windows 8 Single Language , but its a DELL machine), it got connected successfully even though itunes had not been installed on his machine.
SO, i feel the problem resides somewhere in drivers of itunes or windows.
Please help me to solve this issue.
Your advice, solutions, guesses or any kind of support is welcomed.
Thanks
Feroz
INDIA

Sorry @Allan, This did not help.
The issue is NOT with itunes, rather the problem is : Windows 8 is unable to connect with my iPhone.
Generally a computer even without iTunes is able to recognise iPhone and you can access photos on iphone via computer, after trusting the computer. But in my computer the conflict arises here only.

Login as Administrator in Windows 8 Single Language

We are using Windows 8.1 Single Language.
We are not able to log in as the user Administrator.
Please provide a solution for the same.
Bhavesh

To enable the Administrator account, follow the
instructions provided here on TechNet.
If you are using a non-administrator user account and you do not have privileges to perform tasks on the system, including those outlined in the above link, you will need to contact an administrator with proper privileges for the system to elevate the user
account which you are using.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

Can't boot into Windows 8 Single Language 64 bit or access the BIOS screen with the F1 key

I have in my possession right now a Lenovo E49, Model name: 3464
I am unable to access the BIOS settings at POST by pressing the F1 key. Neither does it respond to the Enter key when it displays the message "To interrupt normal startup, Press Enter". I am also unable to boot into the installed OS Windows 8 Single Language 64 bit.
For your informtion, these are the events that led to this issue.
I accessed the BIOS settings at startup using the CHANGE PC SETTINGS option in the CHARMS menu in Windows 8 Single Languge 64 bit followed by GENERAL and ADVANCED STARTUP. Then I chose Restart Now. Windows restarted to produce the startup screen where I chose Troubleshoot, followed by Advanced Options and UEFI Firmware Settings, followed by Restart. This took me to the BIOS settings screen. Once there I changed the boot settings in BIOS so that SECURE BOOT was turnned OFF. It was in ON state prior to that. I also changed the BOOT MODE to LEGACY ONLY. I also changed the BOOT ORDER to boot from DVD drive first followed by the Hard Disk and USB Hard Disk. I saved the changes by pressing F10.
Now the computer is able to boot from the DVD Drive. I tested this by inserting a Windows 7 Repair DVD and also a Linux Live DVD. Mind you, I didn't mke any changes to the Hard Drive. I'm also able to boot from a USB Hard Disk. This too was tested by inserting a bootable USB HD that had both Windows 7 and Windows 8 OS installers. I used only the command prompt feature in the Repair option on the Windows 8 installer to ensure that I could access the partitions on the HD. I did not in any way install Windows 7 or 8 on the HD.
If there is no bootable DVD or USB HD inserted, the laptop is involved in a loop that restarts followed by a message that says the following:
"Intel Undi, PXE-2.1 (build 083)
Copyright (C) 1997-2000 Intel Corporation
This product is covered by one or more of the following patents:
US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and US6, 327, 625
Realtek PCIe GBE Family Controller Series v2.41 (06/08/11)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM."
I am positive that the current state of the BIOS is such that it does not accept any input keys like F1 and F12 at POST so that the BIOS can only be accessed through Change PC Settings in Windows 8 as I had done prior to the occurence of the issue. Since I cannot boot up Windows 8 I cannot use this method to access the BIOS. And since it is not possible at this stage to access the BIOS settings through the F1 key, I believe Lenovo must have surely provided another alternative to enter the BIOS. Can you kindly tell me what other way is there to do this. In earlier days, one could reset the BIOS by shorting the BIOS through pins on the motherboard. Is that possible now? Or is there some Lenovo BIOS utilily that enables me to change the BIOS setting to boot with Legacy and UEFI? Or do I have to install Windows 8.1 64 bit in Legacy mode?

I'll see if another member of the team can jump in here and offer more help...
What I might imagine is that you can only access BIOS from a cold boot. Windows 8/8.1 have hybrid shutdown and don't completely shut down the machine normally, so even when it powers off, it isn't fully off and the next boot is not really a cold boot.
Please see this KB. I realize this assumes you can get into windows.
As you suggest, it also seems as though you have set legacy vs UEFI and that may be why your drive is not currently booting. Can you remove the battery on your system? If not, is there a reset hole on the bottom? Removing battery and AC and pressing and holding the power button several times, then re-attach AC and Battery and try to restart and press F1 to get into BIOS. (Not familiar with models that use enter for BIOS).
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Lock screen picture not working after update windows 8 Single language to windows 8.1 single language

hi, i buy new laptop dell inspiron 5521r core i7 3517u 1.9-2.40 GHz with built in OS windows 8 single language it is working good, but when i update to windows 8.1 single language, after all long time update it becomes restarting, then when i was logon
i cannot see the logon logo and its totaly blue screen and at the bottom there are two icon the lan and i need to click 2 times the space keybord to logon , so i am curious for this mater..pls help me to fix this...thank you

I'd ask them over here.
Windows 8.1 on Microsoft Answers
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

I cant upgrade to from windows 8 single language to windows 8.1

Hi all,
I want to upgrade my laptop from windows 8 single language to windows 8.1 so that i can join in the domain. Can it be possible to upgrade?. Please tell me steps how to do it. I had downloaded two windows 8 patches KB 2917499 and 2871389 but still i cant
get update in windows store and windows update also. I had reset the windows store but still there is same problem. Please solve my problem.
Thanks

Hi,
Was your issue resolved?
If no, please reply and tell us the current situation in order to provide further help.
Karen Hu
TechNet Community Support

Upgrade from Windows 8 Single Language to Windows 8.1

I need to upgrade from Windows 8 Single Language to Windows 8.1. It only give me any option to keep personal files only

You might be upgrading between different SKUs. By that I mean is you might be upgrading from Windows 8 Enterprise to Windows 8.1 Pro.

Change from windows 8 single language to windows 8.1

hello,
i just bought a new laptop a Samsung laptop to be specific and it came with windows 8 single language activated but i cant see the update to windows 8.1 i need help! please

Hi,
According to your description,you cannot see the update in your store.
If you’ve opened the Store and you don’t see the update, it could be for one of these reasons:
1.You might need the latest updates from Windows update.
2.Windows Store might not be showing the latest content.
Please refer to the following article:
Why can't I find the update in the Store?
http://windows.microsoft.com/en-us/windows-8/why-can-t-find-update-store
Hope this helps.
Regards,
Kelvin Xu
TechNet Community Support

Is Product key required in Updating from Windows 8 Single Language to Windows 8.1

Hello,
I have bought Lenovo laptop with Windows 8 Single Language recently and it's showing the Windows 8.1 update is available.
My doubt in this regard is, While installing will is asks for product key or not.?
And whether the preinstalled apps like office13 McAfee will remain or removed from system..?

Hi,
If your PC is running Windows 8 or Windows RT, it's free to update to
Windows 8.1 or Windows RT 8.1. And unlike previous updates to Windows, you'll get this update from the Windows Store.
For more information regarding update to Windows 8.1 from Windows 8 about destop apps/ user accounts and so on, please check:
Update to Windows 8.1 from Windows 8
Best regards
Michael Shao
TechNet Community Support

Windows 8 Single Language boot camp

I have a 10.8.3 with 8GB RAM and 750GB HDD and I want to use boot camp to dual boot it with Windows 8. In the article of boot camp, it says that I can install Windows 8 or Windows 8 Pro; but I could only find Windows 8 Single Language (for emerging markets only). Can I install it as well?

Hello, thank you for your quick answer. I meant to write "Single Language" not "Standard". I'm sorry
It differs from Windows 8 only by the fact that Single Language offers installs in only 1 language. I could not find a decent webpage to describe it, except for a sentence on Wikipedia.
Also, it is a full version, if I am not mistaken, of DSP OEI though.

Windows 8 Single Language (OEM)

Similar Messages

Maybe you are looking for