Windows has detected a hard disk problem

I just got a warning from windows that I have a hard disk problem then Toshiba Utility notifies me with the following:
Disk0
Your HDD has the SMART Predict Failure function which monitors the HDD operating status. Your HDD is experiencing a problem and SMART monitoring software predicts that the HDD will fail. Toshiba strongly recommends you create a back-up for your HDD data. Then contact an authorized service provider in order to check your drive and purchase a new replacement drive if necessary.
I have never had problems with a hard disk, all I know is that I should get a backup drive as soon as possible. After I back up my files and everything....what is the next step? Take it to a repair man to fix, get a new harddrive, contact about warranty, what exactly do you do with this kind of situation? Is it fixable?
System Details:
Toshiba Satellite L675D-S7052
Windows 7 Home Premium 64 Bit

If you're computer is under warranty, you should contact customer support at (800) 457-7777. The hard drive will need to be replaced.
- Peter

Similar Messages

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    Hi,
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    Since then, I have imaged my laptop and run malware/spyware softwares, and it looks like my computer is clean.  The laptop device manager said my hard drive is working properly.  However the warning keeps pops up.  I opened Administrative Event Viewer and found the below warning:
    “Log Name: System,   Source: Disk,    Event ID: 52.
    The driver has detected that device \Device\Harddisk0\DR0 has predicted that it will fail. Immediately back up your data and replace your hard disk drive. A failure may be imminent.”
    EventData
    \Device\Harddisk0\DR0
    0E00030001000000000000003400048002000000000000000000000000112
    D000000000000000000000000
    Besides this warning,  there are also other errors and warnings back to years ago, such as AFS failed to load, print service…  Despite all these errors and warnings, my laptop seems to be running OK.  I was not prevented from doing anything that I usually do.
    Questions:
    Is there a tool I can run to verify that my hard drive is truly bad?
    Can any tool further identify where?
    Can it be repaired? Reformat? Or I have to replace with a new one?
    What options I have if I have to replace with a new one?
    What is average cost of it?
    Any help will be highly appreciated.

    Satellite L505-S5988
    Event ID: 52 - Source: Disk
    ..the warning keeps pops up.
    That's good enough for me. I would replace the disk.
    You can verify it with the free trial of HD Tune.
    -Jerry

  • Windows Detected a hard disk problem Toshiba Satellite L505-S5988

    It has been about 2 months since I had my new laptop and first I coudnt get the flash cards to work so I finally fixed that and now everytime I start windows an error message comes up and keeps coming up every 10 minutes saying:
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    Back up your files immediately to prevent information loss, then contact computer manufacturer to determine if you need to repair or replace the disk. 
    -> Start the back u process
    -> Ask me again later
    Show details
     Which disk is failing?
    The following hard disk are reporting failure:
    Disk Name: Toshiba MK3263GSX
    Volume: C:\
    Please tell me how I can fix this because I called Toshiba support and the guy couldnt even figure out the drivers name for flash card.
    Toshiba Satellite L505-S5988
    Thanks

    your hard drive is failing. you need to do what it says. back up everything and then either call toshiba to have it replaced under warranty or buy a new one and change it yourself. this is where all of your info and files are saved so if it fails without you backing it up you lose everything.
    -civicman4-
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

  • Windows 7 on MacBook Pro Retina late 2013. Showing popup window as "Windows detected a hard disk problem"

    I have installed Windows 7 64 bit version in my MacBook Pro Retina(13") late 2013 model . It was working fine from last 8 months but recently popup window showing as "Windows detected a hard disk problem" once login. Please check the following image.
    I have contacted Apple Support team. They have tested the hard disk while booting from Mac OS and all the reports showing as hard disk is fine. Then I thought might be it was some virus and removed the Bootcamp partition and re-installed Windows 7 Operating System. But once updated Windows 7 with latest updates. This message showing again.
    Would you please help me out to fix this issue. Anybody faced similar issue?

    No I think that all drive are really on failure
    I've boot with an ubuntu livecd and smartmontools see also the failure.
    ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
      1 Raw_Read_Error_Rate     0x001a   200   200   000    Old_age   Always       -       0
      5 Reallocated_Sector_Ct   0x0033   100   100   000    Pre-fail  Always       -       0
      9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       1872
    12 Power_Cycle_Count       0x0032   099   099   000    Old_age   Always       -       762
    169 Unknown_Attribute       0x0013   253   253   010    Pre-fail  Always       -       4003597393408
    173 Unknown_Attribute       0x0036   100   100   100    Old_age   Always   FAILING_NOW 12124890467160
    174 Unknown_Attribute       0x0022   099   099   000    Old_age   Always       -       7469954
    175 Program_Fail_Count_Chip 0x0022   099   099   000    Old_age   Always       -       4989854
    192 Power-Off_Retract_Count 0x0012   099   099   000    Old_age   Always       -       31
    194 Temperature_Celsius     0x0022   064   064   000    Old_age   Always       -       36 (Min/Max 11/75)
    197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
    199 UDMA_CRC_Error_Count    0x001a   200   199   000    Old_age   Always       -       0
    240 Unknown_SSD_Attribute   0x0022   100   100   000    Old_age   Always       -       0
    When I use the Mac disk tools from the startup menu, it see also the problem.
    Now the big question is : Why I've this type of issue with 2 MBA and 1 Macbook pro 15".
    Their configurations are the same : windows 7 with truecrypt.
    Maybe Windows drastically reduces the lifetime of the Apple SSD drive.
    The 3 Mac are used for less than 6 month !!!!

  • Showing hard disk problem

    i have a laptop with model compaq 6720s.From last 2 days it is showing a pop up message that windows has detected a hard disk problem.I have run it in safe mode.But there is no message coming.So how can i check whether my hard disk is ok or not or i ve to go to any service centre? Can any body help me regarding this?

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  • M91P hard disk problem

    Windows 7  detected a hard disk problem!!!  where i can ask for replacement?? 

    you might be able to do it yourself or want to have OWC Macsales do it, and you mght want to be asking in the macbook pro forums.
    http://www.macsales.com/macbookpro
    And they have how to guides or you can find others on the net
    Direct you to the proper forum for MacBook :
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    Mac OS X Forums
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  • Satellite L55-A5299 Hard Disk Problem

    My laptop  has a pop-up saying Windows detected a hard disk problem, I have already backed up my stuff. I also did a complete restore of the laptop and that still didn't make it go away. What do I have to do?

    Hi Ishaan,
    I have already backed up my stuff. I also did a complete restore of the laptop and that still didn;t make it go away.
    I just want to verify the word "complete restore" does it mean wiping the entire computer back to factory settings?
    On my own option this is something to do about the internal hdd that is to became failing. So I would suggest if you still have warranty of your laptop contact toshiba # 1800.457.7777 business time 8am-2am the following day EST. Or if the laptop doesnt have warranty anymore, better buy a new hdd.
    Hope this will work for you. ^_^
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  • Im my lap has hard disk problem,how to resolve the problem,pls help me...

    Hello,
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               Then i  am chosen the enter option to start up the lap it take long time for openning the windows,after enter the windows that also shows about the hard disk  error in within few minitues,
               What can i do?
               This lap bought at 12-oct-2012 from malasiya,now im in tamil nadu,how to solve the problem please help me.

    Hello srhk. Thank you for posting on the HP Forums.
    I understand the hard disk is experiencing issues. Error 301 indicates the hard disk possesses a hardware defect. I would contact HP Phone Support for assistance, or purchase an equivalent hard disk.
    If you choose to contact HP, their options will be based on the warranty status of the computer. If you do not have this information, you can locate it at this website: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1384280905804.876444892.199480...
    You can utilize this website to learn how to contact HP appropriately, based on your region: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    Please let me know if you have any other questions or concerns.
    Mario
    I worked on behalf of HP.

  • Satellite A500-1C0 - Windows has detected a problem with HDD

    Good day,
    Notebook shows me that Windows has detected a problem with HDD. The notebook is slow and the chops. And when you turn it shows me Smart Failure predicted on hard disk 1. Toshiba MK 5055GSX - (S2). Can you help me? (Im CZ)
    http://img684.imageshack.us/img684/8434/smartm.jpg

    Hi Konyga,
    If you already get a warning about internal HDD before Windows starts I would recommend exchanging it and backup all data as fast as possible.
    Is your notebook still under warranty?
    If yes you can get a new HDD from an authorized service provider. This would be for free because its covered by warranty. Everything what you have to do is contacting an ASP.
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  • Hard Disk Problems Detected

    Hard Disk Problems Detected
    A hard disk is reporting health problems.
    I get this message. I have triple boot (Arch, Ubuntu & Windows) and I don't get any error messages on the other two OSs. The error is for my 1.0TB internal HDD and the SMART status is: DISK HAS MANY BAD SECTORS.
    Any ideas on why I get that message or how to disable it?
    Thanks in advance.

    If your drive supports self-tests, perform a long one and review the results:
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    If the self-test doesn't confirm bad sectors you should do a system update with pacman.
    Otherwise I'd prepare to back up my data.
    Regards,
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  • Itunes keeps closing as soon as i open it and states 'windows has detected a problem' HELP!!!!

    Help!! Itunes keeps closing straight away and message states 'windows has detected a problem' HELP ASAP PLEASE!!!!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    tt2

  • My mp3 player has a hard disk problem, where can I send it to get fix

    I have a Zen Sleek and it basically busted and out of warrenty. I can't format the dri've nor can I reload the firm ware. I just get a picture that says hard disk problem. No where on this site can I find a place to send it to, to get fixed. I emailed customer support and those people would not even help me because I was out of warrenty. They did not even give me an address to send the thing to get fixed. Whats up with that?

    If you're out of warranty you'll have to call Customer Support to get service. The number to call should be in the support folder on your install CD, or you can use the Tutor phone number from the "Contact Us" section of this site.
    Dale

  • Solved: I cannot manage (bring online, initialize, partition, format, or write to) a VHDX hard drive once it has "Enable Virtual Hard Disk Sharing" enabled.

    Hello,
    Issue:
    On a Virtual Machine with a secondary VHDX attached, I cannot manage (bring online, initialize, partition, format, or write to) the VHDX hard drive once it has "Enable Virtual Hard Disk Sharing (VHD Sharing)" enabled.
    Questions:
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    Topography:
    One SuperMicro Cluster In a Box (CIB) with 2012 R2 Data Center on each node. Microsoft Failover Cluster installed and working on each node. The Failover Cluster Servers on each host passes all cluster validation tests. Two Hyper-V 2012 R2 Data Center Virtual
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    If I start VM1 without the VHD Sharing enabled on the secondary hard drive, I can bring the drive online, initialize, partition, format, and write to the drive.
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    Events:
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    Log Name:      System
    Source:        Virtual Disk Service
    Date:          3/3/2015 11:39:18 AM
    Event ID:      10
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Server1.Domain.local
    Description:
    VDS fails to write boot code on a disk during clean operation. Error code: 8007045D@02070008
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Virtual Disk Service" />
        <EventID Qualifiers="49664">10</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-03-03T19:39:18.000000000Z" />
        <EventRecordID>27318</EventRecordID>
        <Channel>System</Channel>
        <Computer> Server1.Domain.local </Computer>
        <Security />
      </System>
      <EventData>
        <Data>8007045D@02070008</Data>
      </EventData>
    </Event>
    AND
    Log Name:      System
    Source:        disk
    Date:          3/3/2015 12:16:42 PM
    Event ID:      153
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      Server1.Domain.local
    Description:
    The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\MPIODisk1) was retried.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="disk" />
        <EventID Qualifiers="32772">153</EventID>
        <Level>3</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-03-03T20:16:42.017090000Z" />
        <EventRecordID>27333</EventRecordID>
        <Channel>System</Channel>
        <Computer>Server1.Domain.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>\Device\Harddisk1\DR1</Data>
        <Data>0x0</Data>
        <Data>1</Data>
        <Data>\Device\MPIODisk1</Data>
        <Binary>0F01040004002C00000000009900048000000000000000000000000000000000000000000000000000020488</Binary>
      </EventData>
    </Event>
    Thanks again for any help,
    Robert

    Hi All,
    I had to buy a Willy Wonka bar and spend a golden ticket to get an answer to this one.
    We found that the default LogicalSectorSizeBytes of a VHDX is 512b. It needs to be 4kb.
    The Host drive doesn't seem to matter CSV or SOFS. Below is a way to create a VHDX with the correct LogicalSectorSizeBytes.
    In Power Shell, type --> New-VHD -Path C:\ClusterStorage\Volume4\Cluster2DataDisks\Cluster2Disk1.vhdx -SizeBytes 200Gb -PhysicalSectorSizeBytes 4kb -LogicalSectorSizeBytes 4kb
    Attach the resulting file to your guest cluster servers and set the Enable Virtual Hard Disk Sharing option on both server. You should now be able to bring the drives on-line and initialize them. They will also add to the guest cluster pool.
    Change the size, path and file name above to fit your Cluster Servers configuration.
    Thank You 
    Sachin Kumar Support Engineer | Windows Server Setup Team | Microsoft Enterprise Platform for finding the answer to this one.
    Hope this helps others.
    Robert

  • Error (23317) The operation Change properties of virtual machine is not permitted on a virtual machine that has shared virtual hard disks. Recommended Action The operation Change properties of virtual machine is not permitted on a virtual machine that h

    Experts !
    Error (23317)
    The operation Change properties of virtual machine is not permitted on a virtual machine that has shared virtual hard disks.
    Recommended Action
    The operation Change properties of virtual machine is not permitted on a virtual machine that has shared virtual hard disks.
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    SCVMM 2012 R2 with Windows Server 2012 R2 Hyper-V.
    Appreciate any help !
    Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.
    InsideVirtualization.com

    Hello,
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    Until MS got it fixed, you could use the workaround from system center central:
    http://www.systemcentercentral.com/tag/shared-vhdx/
    This posting is provided >AS IS< with no warranties.

  • MBA hard disk problems

    I appear to be having hard disk problems and would appreciate any suggestions as to how to determine what the cause might be.
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    All has been well for a couple of weeks until today when the MBA would not start. For the first time in my life I saw a message covering most of the screen saying "Will not start up - turn the computer off by holding down the power button until it turns off and then restart the computer" or something similar.
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    Wiped the MBA disk again and reinstalled and restored the programmes and files. (so much easier with the install image and backup on an external hard disk and Time Machine is tremendous).
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    But will it stop again? It the hard disk flawed or fundamentally corrupted?
    I have verified the hard disk with the apple disk utility and also with onyx. Both say it appears to be ok.
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    When I said verified I meant that I ran the verify and repair command in the apple disk utility and also ran both the smart status in onyx and additionally the verification command in onyx.
    Just to clarify the second occasion that the MBA would not startup falls under the category of “You need to restart your computer” which indicates a indicates a “kernel panic”.

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