Windows Live Mail - Server unexpectedly terminates...

Hi. .Emails downloading fine previously then keep getting this error. Can see 'receiving emails' in bottom right status message but only 1 appears in Inbox.
Then press Send / Receive and the rest arrive in Inbox but more often duplicated.
Help please.

Hi
I have not been able to receive an email on the Windows Live program on my notebook computer since 18th March. I have managed to send emails, just not receive. The error messages are as follows:
Unable to send or receive messages for the Btinternet () account.
Server Error: 0x800CCC90
Server Response: -ERR inactivity timeout
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800420CD
Protocol: POP3
Port: 110
Secure(SSL): No
Unable to send or receive messages for the Btinternet () account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 110
Secure(SSL): No
I thought it might be the settings, but I have just compared with the family computer, which has a working Windows Live, and the settings appear to be the same.
Any thoughts please? Thank you!

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GeezingInVA2 wrote:
I noticed my email account server settings don't match what is defined on the FiOS email setup page on verizon.com.
The server setting I have for my POP3 is "incoming.verizon.net" (not pop.verizon.net) and my SMTP server setting is "outgoing.verizon.net" (not smtp.verizon.net).
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Also, my port settings don't seem to match what's posted online.
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Doesn't seem right to me, and I'm wondering what changed in the past week?
The changes to pop/smtp from incoming/outgoing have been in the works for a while. Maybe Verizon finally go around to disabling the old servers?
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2014-07-15T13:52:18.456Z,CAS\Client Frontend CAS,08D1448A8AB29CBF,39,*.*.*.*:587,*.*.*.*:35136,*,mydomain/postmaster33,authenticated
2014-07-15T13:52:18.565Z,CAS\Client Frontend CAS,08D1448A8AB29CBF,40,*.*.*.*:587,*.*.*.*:35136,*,,Proxy session was successfully set up. Session mydomain/postmaster33 will now be proxied
2014-07-15T13:52:18.565Z,CAS\Client Frontend CAS,08D1448A8AB29CBF,41,*.*.*.*:587,*.*.*.*:35136,>,235 2.7.0 Authentication successful,
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Hi, the iussue is on sending mail. From thunderbird imap and SMTP everything is ok from windows live mail i receive these error :
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2014-07-15T13:52:18.456Z,CAS\Client Frontend CAS,08D1448A8AB29CBF,39,*.*.*.*:587,*.*.*.*:35136,*,mydomain/postmaster33,authenticated
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BT Yahoo Compatibility with Windows Live Mail

Hi Everyone,
I have two computers (Laptop - Vista [32], and my desktop Windows 7 [64 bit]) and I have been using Windows Live Mail (Part of Windows Essentials) for many years!
Until recently, I have not experienced any problems downloading my e-mail messages; problems, only started to occur when I transferred from Talktalk, to BT Infinity!
Regularly since the transfer, whenever I send/receive, I get a messages, advising, either
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or
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I have 5 e-mail accounts, and frequently, I get these message for all 5 of these accounts!
Two things, I find interesting, are that when this problem occurs:
(1)        It occurs, simultaneously, with both the laptop, and my desktop! (I have switched, each of in turn, to rule out mutual interference)!
(2)        I get a message, several minutes later, from the BT software "BT Broadband Desktop Help", advising "An E-mail Issue Detected" and I am given the option to FIX! If I choose this option, a report comes up, advising that there are no BT accounts on this computer!
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At no time, would the BT specialist admit, that the problem could be at the BT end.
I suspect that with BT Infinity, which is very fast, that my interrogation(Send/Receive) is too fast for their mail account to respond, when the network is busy!
The BT representative, today, admitted that he had tried everything he knew, and therefore was not able to help further; if I wanted further technical assistance, I would have to pay for it!
Given that on many occasions:
(1)          I do not have a problem downloading my messages!
(2)          When I do have a problem, it occurs on two computers (including (2) above)
I can only conclude that the problem is at the BT end (My broadband connection is perfect), and that the BT software "BT Broadband Desktop Help, is a bag of nails!
I would interested in any comments, especially from BT

Puncball wrote:
Hi Everyone,
I have two computers (Laptop - Vista [32], and my desktop Windows 7 [64 bit]) and I have been using Windows Live Mail (Part of Windows Essentials) for many years!
Until recently, I have not experienced any problems downloading my e-mail messages; problems, only started to occur when I transferred from Talktalk, to BT Infinity!
Regularly since the transfer, whenever I send/receive, I get a messages, advising, either
"enter your password",
or
"incorrect password user name"
I have 5 e-mail accounts, and frequently, I get these message for all 5 of these accounts!
Two things, I find interesting, are that when this problem occurs:
(1)        It occurs, simultaneously, with both the laptop, and my desktop! (I have switched, each of in turn, to rule out mutual interference)!
(2)        I get a message, several minutes later, from the BT software "BT Broadband Desktop Help", advising "An E-mail Issue Detected" and I am given the option to FIX! If I choose this option, a report comes up, advising that there are no BT accounts on this computer!
Today, for example, I found that I could not download messages, for some 3 hours, continuously!
However, I found that I could log in to BT Yahoo, and see my messages, on line! (Same e-mail address and passwords)
Several times, I have contacted BT, and each time, let them take control of my PC, to investigate. Every time, they have played around, and established that everything is in order!
Today, I again contacted BT, and again, they checked everything out, and verified everything was in order, and they verified that my messages could not be downloaded!
At no time, would the BT specialist admit, that the problem could be at the BT end.
I suspect that with BT Infinity, which is very fast, that my interrogation(Send/Receive) is too fast for their mail account to respond, when the network is busy!
The BT representative, today, admitted that he had tried everything he knew, and therefore was not able to help further; if I wanted further technical assistance, I would have to pay for it!
Given that on many occasions:
(1)          I do not have a problem downloading my messages!
(2)          When I do have a problem, it occurs on two computers (including (2) above)
I can only conclude that the problem is at the BT end (My broadband connection is perfect), and that the BT software "BT Broadband Desktop Help, is a bag of nails!
I would interested in any comments, especially from BT
Hi. Welcome to the forums.
There is actually no compatibility problems with Windows Live Mail, and actually the speed of your connection isn't too fast for the mail servers.
However a couple of months ago or slightly more, there were serious email access issues affecting pop3 client program such as WLM (and all the others like Outlook, Thunderbird etc). As you've noticed, it did not affect access via webmail (logging in via BTYahoo!).
The problem seems to have resurfaced over the past couple of days for some (I have seen the problem), so it's a server issue and not an end user one.
You may like to try altering the mail server addresses in WLM as indicated in my shortcuts option 0d/h (see link below). That has fixed it for many people. (Accounts/Properties/Servers tab - Incoming mail/Outgoing mail, alter both these and the Email username should be the full email address). It is easy to alter back, and only the servers need changing.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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have you tried using imap instead?
if you can access your email from the web page then sounds more like a problem with windows live mail and not your BT account
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Windows Live Mail - Server unexpectedly terminates...

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