Wiped all my blackberry messenger contacts and now bbm has disappeared

yet again blackberry software doing wht it wants when it wants with no warning. decided to delete all my contacts i then tried restoring my phone to a good update last week when it actuall worked and now bbm has disappeared completely ive tried restoring it again that hasnt worked all my apps in blackberry world have disappeared so trying to install a new bbm and every time i try too it just crashes roll on end of contract! any help would be much appreciated as i need a couple of the contacts that were on there

Well, actually you can speak to a support professional...but only by following your contractually-required support model. All front-line support for BlackBerry devices starts with the mobile service providers, that original places of purchase, or authorized service centers. It varies by region and issue, but you should have received, at your time of purchase (for both the device as well as your services) instructions as to how to seek formal support. If you did not receive such instructions, then shame on the seller, for it was their responsibility to provide that to you.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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