Wireless keyboard wont work....

I bought a wireless keyboard (KB1) and it wont work.  I suspect a defective receiver or possibly I was given the wrong receiver......it is a big square receiver (bigger than any I have seen) and it doesnt say HP anywhere on it.  Does anyone know if it is the correct receiver or if I can get the correct one? Or is it too much of a hassle?

Hi:
The newer wireless Bluetooth keyboards only have two batteries (the older ones have three).
Try a couple of "standard" troubleshooting steps to see if that helps:
Trash a preference file (com.apple.bluetooth.plist) and restart.
Reset the PRAM
Reset the SMC.
Instructions for resetting PRAM and SMC are in knowledge base articles.
Barry

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