Wireless stopped working after blue screen crash. Please help
Hi am desperate
I was working on vista doing some graphic job when suddenly the screen turned blue with some message and a count down like thing. After a while vista rebooted fine but since then my wireless is not working anymore.
I checked my device manager and everything is fine over there, driver installed correctly. But when i try to click on the power on button nothing happens and its not connecting or detecting to any wireless network.
Then i try to uninstall the device from device manager, as soon as the uninstallation was done, vista installed it back. I checked the power button again and it worked this time. The window opened up and i could see the avaible networks to connect to. As soon as i clicked on any one of them. Some service crashed and i got this
Problem signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_PcaSvc
Application Version: 6.0.6000.16386
Application Timestamp: 4549adc4
Fault Module Name: StackHash_883e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 77e48a32
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 883e
Additional Information 2: 949a7a0b47e310a64b136de1ad2bba33
Additional Information 3: 3ead
Additional Information 4: eb840ca556c23fbe49b8bbf96ad42865
What i noticed is that the MAC address of the card was something different before the crash and after the crash its just FF:FF:FF.....
The card is physically connected to the PC i my guess is that is fine.
Can anyone help please?
Here is a preview of my desktop. Hope someone can help
Now when i click on the mobility center in the control panel i get the following error
Problem signature:
Problem Event Name: APPCRASH
Application Name: mblctr.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47919f54
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c000007b
Exception Offset: 00009cac
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
The laptop came with software to make a Recovery Disc set. If you did not make it you can order a set from HP. Usually around $16 for Windows 7 media. https://h10025.www1.hp.com/ewfrf/wc/mediaOrder?cc=us&lc=en&productOid=5112032&softwareitem=659152-001 Some are reporting trouble using the ordering process. If you can't order there fill out the form on this page for more help. https://support.hp.com/us-en/contact-hp/product/HP-Pavilion-g6-1b00-Notebook-PC-series/5082228/model/5112032
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Locale ID: 1033
Additional information about the problem:
BCCode: a0000001
BCP1: 0000000000000005
BCP2: 0000000000000000
BCP3: 0000000000000000
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OS Version: 6_1_7601
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Product: 768_1Hi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
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You will be my hero.
This question was solved.
View Solution.Hi,
Open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Properties. Click the Driver tab and then click 'Update driver'. Select 'Browse my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'. Left click 'High Definition Audio Device' once to highlight it and then click the Next button to install it.
Has this made any difference?
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
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