Wirless not working since 3 years

wiless doesn t work sine I bought laptop
plz help me
serial [Moderator edited Serial Number]
product a7m80ea#a2n
model dv6-6c40ex
thanx

Hi @ali122 ,
Welcome to the HP Forums!
It is a superb place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that the wireless has not worked since the day you purchased the notebook.
When you are trying to connect wirelessly have you disconnected the Ethernet cable?
Is the wireless adapter seen in the Device Manager?
Here is a link to Troubleshooting your wireless network and Internet connection (Windows 7)
You could also test the card for a hardware issue.
Testing for Hardware Failures (Windows 7, Vista)
If you use the UEFI diagnostics under the component tests you will find the wireless listed.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Wirless not working since 3 years

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