With newest Mac OS, Lion, a print preview is no longer available when printing a page directly from the website.

When I used the operating system, Snow Leopard, there was no Firefox. Lion is the latest operating system and Snow Leopard was the latest system before Lion was introduced. Also, there is no problem when I use the native browser, Safari.

Doc: I've had a similar experience, and here are the details, investigation, and a workaround. My printer is a Brother MFC-645CN, and I'm using Snow Leopard (10.6.8) on a 2010 iMac quad i5 connected to the printer over my ethernet LAN. Are you using a Brother printer?
Firefox has shown this kind of nasty issue for the past six months or so. It seems to be related to the imaging algorithms in Preview when dealing with Firefox (now at v.12) and the Brother printer -- the screwy second page (and beyond) show up skewed and up-sized when doing a print preview also. No such problem seen in Safari or anything else. I am not currently using any other Mozilla apps on this Mac besides Firefox.
A few months ago I tested printing from my administrator account and  a different user account. Firefox printing was completely normal and as expected. When I went back to my main user account, back came the funky second page.I went through extensive troubleshooting to try to chase it down, systematically removing and replacing apps and preferences and many other Library files related to printing, Brother drivers, Firefox, and Preview. Nothing helped. Solution was to migrate my user files to an account where the printing problem wasn't happening. I deleted the problem user account.
Everything was fine for about three weeks, and then with no warning, printing was back to the bad second page, just as before. I am stumped, and I'll let smarter people try to figure it out. I use Firefox a lot, and it's possible that some add-on setting is interfering, or a web page I visited turned the printing funky again. I just don't know.
Also checked on a Mac G4 running Leopard (10.5.8) and Firefox 3.6.28. No printing/preview problems there.
Now, for the work-around I am currently using -- print each page separately, one at a time. Page 1, then page 2, etc. Preview and printing looks completely normal. Hope this works for you until the bug is located and squashed for good.
Glenn

Similar Messages

  • One field is visible in print preview but does not appear when printed

    Hi,
    We have a batch job that creates the spool, but one field of the form is visible during print preview of the spool but is NOT visible in the print out.
    How do we solve this?
    Is there an error in the printer?
    Thank you!
    Rgds,
    Freishz

    Hi guys,
    The catch is, when re-printed, it already appears. But after the batch job has been completed, this does not automatically appear.
    This involves, output type of a delivery.
    Thanks for your reply!

  • Type 4 printer driver shows color is available when printer is not a color printer

    I am working on migrating to a new Windows Server 2012 print server.  I am trying to use the new version 4 printer drivers whenever possible.  I have noticed an interesting thing.  Here is an example.  When I added a new printer, an HP
    LaserJet P3005 black and white printer using the HP LaserJet P3004/P3005 PCL6 Class Driver, under "features" it reports Color as "Yes."  Now the printer is not color and I have noticed this on all of the other class 4 drivers for black
    and white printers.  Am I missing something or is this supposed to be this way?  The printers do print fine, I just wanted to know why this is showing up like this.

    Really a question for HP since it is their software.
    BUT:  A class driver can be used for a wide range of devices.  If the core class driver HP added for the P3005 is also used by devices that support color then the driver itself DOES support color even when the device does not.   There
    are a couple ways HP could code around this.  I do see that HP's PS version of the P3005 does not have a color option in Printing Defaults. 
    I have seen this type of issue from other vendors on previous operating systems, it's not just HP nor anything specific to class drivers although a class driver would expose this when the software to constrain the feature has not been added by the vendor.
    Alan Morris Windows Printing Team

  • Print Preview is no longer working. Windows pops and then closes.

    The Print Preview function no longer works. Clicking Print Preview results in
    (1) a small window pops open in the middle of the screen then disappears
    (2) then a large window opens (to preview the content as it once did)
    (3) then the new windows disappears (shrinks out of sight) and apparently dies
    (4) "Print previewing message..." appears in the status bar until the cursor is moved off the page.
    In case it also isn't working, the system information includes:
    Windows 7 64-bit SP1
    The Troubleshooting Information is:
    Name: Thunderbird
    Version: 31.3.0
    User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
    Profile Folder: Show Folder
    (Local drive)
    Application Build ID: 20141127140543
    Enabled Plugins: about:plugins
    Build Configuration: about:buildconfig
    Memory Use: about:memory
    ... well, the rest wouldn't fit (something about a character limit) and the attachment part only works with images!

    Does it still fail to work if you restart thunderbird in Safe Mode?
    In Thunderbird
    Help > Restart with addons disabled

  • Since I have installed Lion onto my iMac it's impossible to to copy any video file from the mac to an external support (ups-stick, Timecapsule). What's happened? What can I do?

    Since I have installed Lion onto my iMac it's impossible to to copy any video file from the mac to an external support (ups-stick, Timecapsule). What's happened? What can I do?

    If you just did upgrade Lion, give it some time. I recall having similar problems and some articles mention heavy background work after install - such as re-indexing for Spotlight etc. I couldn't even copy from folder to folder or e.g. iphoto to folder on the same disk. Went away after a day or two though.
    I do however still have a problem with AFP access to one of the lion machines - kills it's network adaptors rather quickly. No luck solving this so far :|

  • Safari 7.0.6, using Adobe Acrobat 11.0.10, aren't rendering pdf files in the Print Preview screen.  Additionally, only a single, blank page prints for a multi-page pdf document.  Any ideas?

    Safari 7.0.6, using Adobe Acrobat 11.0.10, isn't rendering pdf files in the Print Preview screen.  Additionally, only a single, blank page prints for a multi-page pdf document.  Any ideas?

    Figured it out.  It had nothing to do with the software levels of Safari or Adobe Acrobat.  Here's the fix:
    Open Finder/Applications
    Search "Internet Plug-Ins"
    Move any Adobe plug-ins to the trash
    Quit Safari
    Launch Safari
    Your pdf document should now render in Print Preview and print properly.

  • I added apps by syncing with a Mac.  It was under my husband's ACCT. When I tried to update apps on my iPad, it was his account.  How do I change this?  It only happens when I try to update apps

    I added apps by syncing with a Mac.  It was under my husband's ACCT. When I tried to update apps on my iPad, it was his account.  How do I change this?  It only happens when I try to update apps

    Apps will always be tied to the account from which they were purchased.
    If they were purchased from your husbands account, then they will have to update using that account.

  • Why do I get a "can't import spreadsheet because it was created with an unsupported application version" alert when the updated version was purchased direct from the Mac App Store? The spreadsheet is now lost somewhere!

    Why do I get a "can't import spreadsheet because it was created with an unsupported application version" alert when the updated version was purchased direct from the Mac App Store? The spreadsheet is now lost somewhere!

    Pages 4.3 should still be in an iWorks folder within your Applications folder. 
    http://www.apple.com/feedback/pages.html

  • I just had major issues with my Mac and had to get a new logic board. When I got the computer back and tried to reinstall Photoshop- it says error 6. What do I do?

    I just had major issues with my Mac and had to get a new logic board. When I got the computer back and tried to reinstall Photoshop- it says error 6. What do I do? It is impossible to get any phone number for adobe.

    Try these solutions: Error "Licensing has stopped working" | Mac OS

  • I recently updated my computer to 10.6 and now I can't get my printer MX340 (canon ) to work. I have installed the new drivers both from Canon's website and from an earlier post directly from apples website. I would surely appreciate some help with this.

    I recently updated my computer to 10.6 and now I can't get my printer MX340 (canon ) to work. I have installed the new drivers both from Canon's website and from an earlier post directly from apples website. I would surely appreciate some help with this.

    Try what Terence Devlin posted in this topic:
    Terence Devlin
    Apr 14, 2015 11:21 AM
    Re: Is Iphoto gone ? i want it back!
    in response to Johannes666
    Recommended
    Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
    If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
    Install the App from the App Store.
    Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
    http://support.apple.com/kb/HT4928
    One question often asked: Will I lose my Photos if I reinstall?
    iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

  • Long pause when printing from phaser 6360dn

    We have a Mac that was recently upgraded to Mac OS X 10.8.3 Mountain Lion and moved to a different location.  The mac is now connected directly to a Xerox Phaser 6360DN via a usb cable.  When any document is printing, there is a pause of about 3 minutes before the printer starts going.  Here are some facts about this issue:
    1) Before the Mountain Lion upgrade, this particular mac was able to print fine to the printer over the usb without a pause.  The Mac had Mac OS X 10.6.8 before
    2) When the pause occurs, and if you look at the printer spool, there are two jobs listed.  The first says "Setting up printer" or something similar and the second job is the actual document being printed.  The pause is caused by the first job which takes 3 minutes.  After that is done, the printing of the document occurs pretty quickly.  As a workaround, if you click the "x" next to the the first job to delete it, it will move to the next fairly quickly and complete the printing.  However, as you can imagine, this becomes a pain quickly especially when you need to print lots of documents.
    3)  When printing in Microsoft Word or other Office apps, clicking the direct print button results in no pause and fast printing.  Going through the menu and selecting "print" results in the pause.  Other applications don't behave that way.  For some reason, using the print button in Word bypasses the part of the process that results in the pause.
    4) When in the printer spool/info folder, clicking on the get printer supplies information button results in an error that the printer is not responding.
    I'm thinking there is some communication problem between the two devices that causes the hang. How to solve it I don't know yet.  I have tried the following:
    1) delete printer and reinstall printer
    2) download latest drivers from Xerox and do 1 above
    3) Used the reset printing system button to zap everything and do 1 above
    4) switch usb ports and use different cables
    5) turn off printer sharing and printer notifications
    6) no luck with any of these fixes
    Not sure what to try next.  Please help

    We have a workaround for now.  Using the generic postscript driver bypasses whatever initial operations were being done, so printing is much faster.  However, occassionally the printer outputs pure data instead of the expected output.  That's ok for now, but still would like to get the driver to work somehow.  I might try the Gutenprint drivers to see if that makes any difference.  Was also thinking of installing the usbtb alternative usb backend to see if that makes a difference.  Thanks for the input.
    PAHU wrote:
    NorNAZ wrote:
    2) When the pause occurs, and if you look at the printer spool, there are two jobs listed.  The first says "Setting up printer" or something similar and the second job is the actual document being printed.  The pause is caused by the first job which takes 3 minutes.  After that is done, the printing of the document occurs pretty quickly.  As a workaround, if you click the "x" next to the the first job to delete it, it will move to the next fairly quickly and complete the printing.
    This first job - the setting up printer one - is a status check of the printer. It is being sent by the 10.8 printing system to ensure the printer has paper and toner before the print job is sent. The fact that it is sent is most likely due to the Xerox driver, or more appropriately the PPD. To check this is the case, open System Information and select Printers in the left column. In the top right pane, select the Phaser 6360. The bottom right pane will show information about the printer. There will be an entry called Printer Commands. Next to this entry, do you have some text, such as Report Levels?
    NorNAZ wrote:
    3)  When printing in Microsoft Word or other Office apps, clicking the direct print button results in no pause and fast printing.  Going through the menu and selecting "print" results in the pause.  Other applications don't behave that way.  For some reason, using the print button in Word bypasses the part of the process that results in the pause.
    The Word Print icon in the toolbar (ribbon) is by default set to "Print One Copy". This setting bypasses the printer driver settings and submits the print job to the default printer. So as the printer settings are not called, then there is no status check performed and printing is not delayed.
    NorNAZ wrote:
    4) When in the printer spool/info folder, clicking on the get printer supplies information button results in an error that the printer is not responding.
    The Supply Levels section of Options & Supplies does not work for every brand / model of printer. And even if it was working on 10.6, does not mean it will work on 10.8.
    Ultimately this will be up to Xerox to fix. You should report it to them when you get a chance, although don't be surprised if they tell you it is up to Apple to fix. The answer to that is Xerox makes the driver, not Apple, so Xerox needs to fix it. Also, other brands are not having the same issue so this points the finger back at Xerox.

  • Why is the word count different when I use word count from the tools menu to the number at the bottom of my mac word document

    Why is the word count different when I use word count from the tools menu to the number at the bottom of my mac word document

    This forum is for Apple's defunct office suite 'AppleWorks' - since the word count is not in the places you mention I assume you are talking about Microsoft Word? Though it's just possible someone in this forum might also use Word and know the answer, you would stand a higher chance of getting an answer in Microsoft's own forums. You could also try asking in the forum applicable to your operating system - Lion, Mavericks or whatever - on the reasonably chance of finding someone familiar with Word.

  • Often, with 4 or 5 windows open, maybe 20 tabs total, firefox stutters when vertical scrolling pages.

    Often, with 4 or 5 windows open, maybe 20 tabs total, firefox stutters when vertical scrolling pages. A restart fixes it.
    I can often work all day with many more tabs than 20 open with no issues. So I'm pretty sure the issue is not a lack of system resources.
    This last time I've noticed it, it is after waking my Macbook Air from sleep.

    Hello,
    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Please report back to see if this helped you!
    Thank you.

  • Cant preview mp3's directly from the finder

    Hey Guys,
    Since a few months, I just can see mp3 files as an icon with the itunes symbol in it.
    Before, there was previews from the album cover and everytime you click on it,
    the music was played in preview mode directly from the finder.
    Just a few minutes ago, I updated the version of my itunes to the currently newest one.
    That didnt give me a solution indeed.
    Do anybody know an approach to solve this problem?
    Regards from Berlin
    Sam

         @Kenichi Watanabe
    The "problem" is that you can't preview the song in Finder, correct?  So it's not about iTunes...?
         Yeah, youre right. sorry for the wrong category.
    thank you for your fast replies. but I dont ask for any alternates. I thought, maybe its an issue with the settings.
    Im asking myself why apple dont fix the error that may cause this problem...

  • When I buy Logic 9 from the appstore. On how many Macs can i use it?

    When I buy Logic 9 from the appstore. On how many Macs can i use it? Can I install it twice with the same serial number?

    On all your personal Macs.

Maybe you are looking for