WLC-5508 (7.0.98.0) - logs

We are seeing the below logs on the 5508 controllers running on 7.0.98, can someone help me with the resolution
<134>Airespace_01: *apfProbeThread: Mar 05 14:53:46.938: %APF-6-PROC_DOT11_MAC_MGMT_DATA_FAILED: apf_80211.c:7138 Could not Process 802.11 MAC mgmt Data. Invalid toDs/fromDs bit set - packet ignored. [...It occurred 36 times/sec!.]
The above log occured around 60,000 times in last 7 days (not for the same client) - a quick google search led me to CSCtf38685 Bug
Resolution-- Upgrade ( please let me know if this not the correct or if there is a work around for this)
<132>Airespace_01: *apfMsConnTask_2: Mar 05 16:39:44.178: %APF-4-ASSOCREQ_PROC_FAILED: apf_80211.c:2998 Failed to process an association request from 00:17:23:0a:a5:40. WLAN:8, SSID:XXXXX. mobile in database timed out
The above log occured around 15,000 times in last 7 days (not for the same client)
Resolution- Increase the user Idle Timeout value ( default 300 sec)-- Please let me know if this is not the correct resolution
<133>Airespace_01: *mmListen: Mar 05 17:11:43.787: %OSAPI-5-OSAPI_INVALID_TIMER: timerlib.c:542 Failed to retrive timer
The above log occured around 19,000 times in last 7 days (not for the same client)
Resolution-- Upgrade ( please let me know if this not the correct or if there is a work around for this)
<132>Airespace_01: *apfOrphanSocketTask: Mar 05 17:51:11.325: %APF-4-REGISTER_IPADD_ON_MSCB_FAILED: apf_foreignap.c:1283 Could not Register IP Add on MSCB. MSCB still in init state. Address:cc:08:e0:ca:62:70
The above log occured around 5,000 times in last 7 days (not for the same client)
Resolution- Reboot the controller-- We rebooted the controller but that didn't fix the issue- any other work around
131>Airespace_01: *dot1xMsgTask: Mar 05 17:51:03.312: %DOT1X-3-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:407 Max EAPOL-key M1 retransmissions exceeded for client 00:17:23:0e:9c:34
I have only one SSID that have 802.1x enabled and there are no clients associated with that SSID, is there a way to check which SSID the clients in the above log are trying to get on to?
Thanks for your help....
Siddhartha       

Thanks Scott,
We have two controllers and all the APs (50) are associated with the primary Controller,what is the best path to follow for the upgrade.
we don't have Field recoversy image installed on our controller, do we have to do the FSU upgrade?
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.98.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... N/A
Firmware Version................................. FPGA 1.3, Env 1.6, USB console                                                        1.27
Build Type....................................... DATA + WPS
System Name...................................... Airespace_01
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
IP Address....................................... 10.0.0.201
Last Reset....................................... Power on reset
System Up Time................................... 9 days 2 hrs 57 mins 21 secs
System Timezone Location......................... (GMT -6:00) Central Time (US and Canada)
Current Boot License Level....................... base
Current Boot License Type........................ Permanent
Next Boot License Level.......................... base
Next Boot License Type........................... Permanent
Configured Country............................... Multiple Countries:US,CN,DE,TW,HK
Is the below Upgrade Path make sense ?
1. Upgrade the Primary controller and reboot- wait till all APs associate with primary controller and download the new image
2. Upgrade the secondary controller and reboot
3. Failover the APs to secondary controller and test
Siddhartha

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    *spamApTask7: Jan 29 03:39:23.637: 4c:00:82:9a:47:a0 Join Request failed!

  • ISE 1.2 / WLC 5508 EAP-TLS expired certificate error, but wireless still working

    Hi I have a customer that we've deployed ISE 1.2 and WLC 5508s at.  Customer is using EAP-TLS with and everything appears to setup properly.  Users are able to login to the network and authenticate, however, frequently, I'm getting the following error in ISE authentication logs:
    12516 EAP-TLS failed SSL/TLS handshake because of an expired certificate in the client certificates chain
    OpenSSL messages are:
    SSL alert: code=Ox22D=557 : source=local ; type=fatal : message="X509
    certificate ex pi red"'
    4 727850450.3616:error.140890B2: SS L
    rOYbne s: SSL 3_  G ET _CL IE NT  _CE RT IF ICAT E:no ce rtific ate
    relurned: s3_ srvr.c: 272 0
    I'm not sure if this is cosmetic or if this is something that I should be tracking down.  System isn't in full production yet, but every client seems to be working and there is no expired cert in the chain.  Any ideas what to check?

    Hello Dino,
      thanks very much for your reply.
      The client uses a machine-certificate, the PKI is not a microsoft one, but a third party PKI.   The certificate is fresh and valid, the root-cert is installed and checked to be validated against it for the login.
    Clock is correct too. The same setup works flawlessly in Windows 7 and XP.
    EKU is set on the certificate (1.3.6.1.5.5.7.3.2)
    I suspect the cert-setup itself, but don't get a clue where this might stuck...
    Björn

  • WLC 5508 with LAP-1142n - Several Errors

    Hello all,
    I had installed a WLC 5508 with 7 LAP 1142n and 2 converted AP 1131abg.
    I am seeing some errors relating 2 issues.
    1st- One particular AP 1142 is disassociating and reseting the radios.
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    Thu Oct 28 11:50:49 2010
    AP's Interface:0(802.11b)   Operation State Up: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio interface   reset. Status:NA
    Thu Oct 28 11:50:49 2010
    AP's Interface:0(802.11b)   Operation State Down: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio interface   reset. Status:NA
    Thu Oct 28 11:50:49 2010
    AP's Interface:1(802.11a)   Operation State Up: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio interface   reset. Status:NA
    Thu Oct 28 11:50:49 2010
    AP's Interface:1(802.11a)   Operation State Down: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio interface   reset. Status:NA
    Thu Oct 28 11:50:46 2010
    AP's Interface:1(802.11a) Operation   State Up: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio reset due to Init.   Status:NA
    Thu Oct 28 11:50:46 2010
    AP's Interface:0(802.11b)   Operation State Up: Base Radio MAC:e8:04:62:23:ac:e0 Cause=Radio reset due to   Init. Status:NA
    Thu Oct 28 11:50:46 2010
    AP 'AP3', MAC:   e8:04:62:23:ac:e0 disassociated previously due to AP Reset. Uptime: 1 days,   10 h 24 m 23 s . Last reset reason: operator changed 11g mode.
    Thu Oct 28 11:50:35 2010
    AP Disassociated. Base Radio   MAC:e8:04:62:23:ac:e0
    Thu Oct 28 11:50:35 2010
    AP's Interface:1(802.11a)   Operation State Down: Base Radio MAC:e8:04:62:23:ac:e0 Cause=New Discovery Status:NA
    Thu Oct 28 11:50:35 2010
    AP's Interface:0(802.11b) Operation   State Down: Base Radio MAC:e8:04:62:23:ac:e0 Cause=New Discovery Status:NA
    I had some search, and the new discovery cause, might be that the AP didnt know what WLC do associate, in a multi-controller environment. This is not the case. I only have one WLC in the same management vlan.
    2st-The Radius server is beeing related in the logs as been deactivated. I raise the server time-out on Radius configuration option, but it still continues to do it.
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    Thu Oct 28 10:24:41 2010
    RADIUS server 10.67.128.36:1812 deactivated in global list
    Thu Oct 28 10:24:41 2010
    RADIUS server 10.67.128.36:1812 failed to respond to request (ID 172)   for client e8:06:88:51:c0:2b / user 'unknown'
    Is this meaning the WLC stop sending request to the Radius Server ? We dont have BackUp Radius.
    As far as i know, its always the same mac-address client that is associated to that error, maybe a iphone.
    I had so many clients in that SSID and they are all working good.
    The Radius server is a NPS from windows Server 2008
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    , and the client says that the medium response time is 0,02 sec, so im wondering why the controller is not getting response from Radius for a particular client?! My client also says, that didnt found any log related to that mac-address client ... what is weird...
    WLC with last software available 7.0.164
    Hope some one help me here.
    Best Regards,
    Bruno Petrónio

    Thanks Scott,
    I understand what you are mentioning, and i really didnt do it yet.
    I realize that the primary controller was not configured on the
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    Wireless –> All APs –> High Availability tab, and did it only to the AP that is taking this beahviour.
    Is this mandatory for a 1 controller only ?
    No mather what the manual say, after that the AP is rebooting 2 mins in 2 mins... with the same kind of messages.
    The interface on the switch is getting a few input errors and the same numbers of crc... but are so few...
    Next step ... i will change it to another one's place/pathing cable.
    Regarding the Radius messages... any ideas ?
    I'm already on 30 sec's of server timeout.
    Best Regards,
    Bruno Petrónio

  • WLC 5508, SW 6.0.199.4, 1142 AP: Clients getting dropped intermittently

    We have deployed a WLC 5508 w/ SW version 6.0.199.4, 1142 AP's & open authentication w/ MAC filtering. Clients are randomly getting dropped with "Limited Access" shown in Win 7. In this state, the client machine is unable to ping the gateway and sometimes lose their DHCP assigned IP as well. A manual disconnect/re-connect to the SSID is required everytime.
    I ran a debug on one the clients stuck in the "Limited Access" state (debug client xx:xx:xx:xx):
    *Apr 15 16:59:23.205: e0:91:53:60:1f:e4 Adding mobile on LWAPP AP 3c:ce:73:c5:1e:b0(0)
    *Apr 15 16:59:23.205: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 23) in 5 seconds
    *Apr 15 16:59:23.205: e0:91:53:60:1f:e4 apfProcessProbeReq (apf_80211.c:4722) Changing state for mobile e0:91:53:60:1f:e4 on AP 3c:ce:73:c5:1e:b0 from Idle to Probe
    *Apr 15 16:59:23.205: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.225: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.225: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.646: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.646: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.666: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:23.666: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 24) in 5 seconds
    *Apr 15 16:59:28.553: e0:91:53:60:1f:e4 apfMsExpireCallback (apf_ms.c:418) Expiring Mobile!
    *Apr 15 16:59:28.554: e0:91:53:60:1f:e4 0.0.0.0 START (0) Deleted mobile LWAPP rule on AP [3c:ce:73:c5:1e:b0]
    *Apr 15 16:59:28.554: e0:91:53:60:1f:e4 Deleting mobile on AP 3c:ce:73:c5:1e:b0(0)
    On doing a manual re-connect, got the following logs:
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 Association received from mobile on AP b8:62:1f:e9:9f:30
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 Applying site-specific IPv6 override for station e0:91:53:60:1f:e4 - vapId 7, site 'Academy', interface 'students'
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 Applying IPv6 Interface Policy for station e0:91:53:60:1f:e4 - vlan 15, interface id 14, interface 'students'
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 Applying site-specific override for station e0:91:53:60:1f:e4 - vapId 7, site 'Academy', interface 'students'
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 0.0.0.0 START (0) Changing ACL 'none' (ACL ID 255) ===> 'none' (ACL ID 255) --- (caller apf_policy.c:1276)
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 STA - rates (8): 130 132 139 150 12 18 24 36 0 0 0 0 0 0 0 0
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 STA - rates (12): 130 132 139 150 12 18 24 36 48 72 96 108 0 0 0 0
    *Apr 15 17:01:38.143: e0:91:53:60:1f:e4 0.0.0.0 START (0) Deleted mobile LWAPP rule on AP [b8:62:1f:e5:6a:90]
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 Updated location for station old AP b8:62:1f:e5:6a:90-0, new AP b8:62:1f:e9:9f:30-0
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 apfProcessAssocReq (apf_80211.c:4268) Changing state for mobile e0:91:53:60:1f:e4 on AP b8:62:1f:e9:9f:30 from Probe to AAA Pending
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 20) in 10 seconds
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 START (0) Initializing policy
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 START (0) Change state to AUTHCHECK (2) last state AUTHCHECK (2)
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 AUTHCHECK (2) Change state to L2AUTHCOMPLETE (4) last state L2AUTHCOMPLETE (4)
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 L2AUTHCOMPLETE (4) Plumbed mobile LWAPP rule on AP b8:62:1f:e9:9f:30 vapId 7 apVapId 2
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 0.0.0.0 L2AUTHCOMPLETE (4) Change state to DHCP_REQD (7) last state DHCP_REQD (7)
    *Apr 15 17:01:38.144: e0:91:53:60:1f:e4 apfPemAddUser2 (apf_policy.c:213) Changing state for mobile e0:91:53:60:1f:e4 on AP b8:62:1f:e9:9f:30 from AAA Pending to Associated
    *Apr 15 17:01:38.145: e0:91:53:60:1f:e4 Scheduling deletion of Mobile Station:  (callerId: 49) in 65535 seconds
    *Apr 15 17:01:38.145: e0:91:53:60:1f:e4 Including FT Mobility Domain IE (length 5) in Initial assoc Resp to mobile
    *Apr 15 17:01:38.145: e0:91:53:60:1f:e4 Sending Assoc Response to station on BSSID b8:62:1f:e9:9f:30 (status 0) Vap Id 2 Slot 0
    *Apr 15 17:01:38.145: e0:91:53:60:1f:e4 apfProcessRadiusAssocResp (apf_80211.c:1957) Changing state for mobile e0:91:53:60:1f:e4 on AP b8:62:1f:e9:9f:30 from Associated to Associated
    *Apr 15 17:01:38.189: e0:91:53:60:1f:e4 DHCP received op BOOTREQUEST (1) (len 308, port 13, encap 0xec03)
    *Apr 15 17:01:38.189: e0:91:53:60:1f:e4 DHCP dropping packet due to ongoing mobility handshake exchange, (siaddr 0.0.0.0,  mobility state = 'apfMsMmQueryRequested'
    *Apr 15 17:01:39.953: e0:91:53:60:1f:e4 0.0.0.0 DHCP_REQD (7) State Update from Mobility-Incomplete to Mobility-Complete, mobility role=Local, client state=APF_MS_STATE_ASSOCIATED
    *Apr 15 17:01:39.954: e0:91:53:60:1f:e4 0.0.0.0 DHCP_REQD (7) pemAdvanceState2 4166, Adding TMP rule
    *Apr 15 17:01:39.954: e0:91:53:60:1f:e4 0.0.0.0 DHCP_REQD (7) Adding Fast Path rule
      type = Airespace AP - Learn IP address
      on AP b8:62:1f:e9:9f:30, slot 0, interface = 13, QOS = 0
      ACL Id = 255, Jumbo F
    *Apr 15 17:01:39.954: e0:91:53:60:1f:e4 0.0.0.0 DHCP_REQD (7) Successfully plumbed mobile rule (ACL ID 255)
    *Apr 15 17:01:39.954: e0:91:53:60:1f:e4 0.0.0.0 Added NPU entry of type 9, dtlFlags 0x0
    *Apr 15 17:01:39.954: e0:91:53:60:1f:e4 Sent an XID frame
    *Apr 15 17:01:40.807: e0:91:53:60:1f:e4 Orphan Packet from STA - IP 169.254.201.128
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP received op BOOTREQUEST (1) (len 308, port 13, encap 0xec03)
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP processing DHCP DISCOVER (1)
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   op: BOOTREQUEST, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   xid: 0x9b24c896 (2602879126), secs: 1280, flags: 0
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   ciaddr: 0.0.0.0,  yiaddr: 0.0.0.0
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP successfully bridged packet to DS
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP received op BOOTREPLY (2) (len 308, port 13, encap 0xec00)
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP processing DHCP OFFER (2)
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   op: BOOTREPLY, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   xid: 0x9b24c896 (2602879126), secs: 0, flags: 0
    *Apr 15 17:01:43.234: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:43.235: e0:91:53:60:1f:e4 DHCP   ciaddr: 0.0.0.0,  yiaddr: 10.6.2.160
    *Apr 15 17:01:43.235: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:43.235: e0:91:53:60:1f:e4 DHCP   server id: 10.6.15.254  rcvd server id: 10.6.15.254
    *Apr 15 17:01:43.235: e0:91:53:60:1f:e4 DHCP successfully bridged packet to STA
    *Apr 15 17:01:43.240: e0:91:53:60:1f:e4 DHCP received op BOOTREQUEST (1) (len 316, port 13, encap 0xec03)
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP processing DHCP REQUEST (3)
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   op: BOOTREQUEST, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   xid: 0x9b24c896 (2602879126), secs: 1280, flags: 0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   ciaddr: 0.0.0.0,  yiaddr: 0.0.0.0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   requested ip: 10.6.2.160
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   server id: 10.6.15.254  rcvd server id: 10.6.15.254
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP successfully bridged packet to DS
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP received op BOOTREPLY (2) (len 308, port 13, encap 0xec00)
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP processing DHCP ACK (5)
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   op: BOOTREPLY, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   xid: 0x9b24c896 (2602879126), secs: 0, flags: 0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   ciaddr: 0.0.0.0,  yiaddr: 10.6.2.160
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:43.241: e0:91:53:60:1f:e4 DHCP   server id: 10.6.15.254  rcvd server id: 10.6.15.254
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 10.6.2.160 DHCP_REQD (7) Change state to RUN (20) last state RUN (20)
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 10.6.2.160 RUN (20) Reached PLUMBFASTPATH: from line 4972
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 10.6.2.160 RUN (20) Replacing Fast Path rule
      type = Airespace AP Client
      on AP b8:62:1f:e9:9f:30, slot 0, interface = 13, QOS = 0
      ACL Id = 255, Jumbo Frames = NO,
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 10.6.2.160 RUN (20) Successfully plumbed mobile rule (ACL ID 255)
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 Assigning Address 10.6.2.160 to mobile
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 DHCP successfully bridged packet to STA
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 10.6.2.160 Added NPU entry of type 1, dtlFlags 0x0
    *Apr 15 17:01:43.242: e0:91:53:60:1f:e4 Sending a gratuitous ARP for 10.6.2.160, VLAN Id 15
    *Apr 15 17:01:46.428: e0:91:53:60:1f:e4 DHCP received op BOOTREQUEST (1) (len 308, port 13, encap 0xec03)
    *Apr 15 17:01:46.428: e0:91:53:60:1f:e4 DHCP processing DHCP INFORM (8)
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   op: BOOTREQUEST, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   xid: 0xbb0d5d87 (3138215303), secs: 0, flags: 0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   ciaddr: 10.6.2.160,  yiaddr: 0.0.0.0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP successfully bridged packet to DS
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP received op BOOTREPLY (2) (len 308, port 13, encap 0xec00)
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP processing DHCP ACK (5)
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   op: BOOTREPLY, htype: Ethernet, hlen: 6, hops: 0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   xid: 0xbb0d5d87 (3138215303), secs: 0, flags: 0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   chaddr: e0:91:53:60:1f:e4
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   ciaddr: 10.6.2.160,  yiaddr: 0.0.0.0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 15 17:01:46.429: e0:91:53:60:1f:e4 DHCP   server id: 10.6.15.254  rcvd server id: 10.6.15.254
    show client e0:91:53:60:1f:e4 (after re-connect)
    (Cisco Controller) >show client detail e0:91:53:60:1f:e4
    Client MAC Address............................... e0:91:53:60:1f:e4
    Client Username ................................. N/A
    AP MAC Address................................... b8:62:1f:e9:9f:30
    Client State..................................... Associated    
    Client NAC OOB State............................. Access
    Wireless LAN Id.................................. 7 
    BSSID............................................ b8:62:1f:e9:9f:31 
    Connected For ................................... 105 secs
    Channel.......................................... 11
    IP Address....................................... 10.6.2.160
    Association Id................................... 8 
    Authentication Algorithm......................... Open System
    Reason Code...................................... 1 
    Status Code...................................... 0 
    Session Timeout.................................. 65535
    Client CCX version............................... No CCX support
    QoS Level........................................ Silver
    Diff Serv Code Point (DSCP)...................... disabled
    802.1P Priority Tag.............................. disabled
    WMM Support...................................... Enabled
    U-APSD Support................................... Disabled
    Power Save....................................... OFF
    Current Rate..................................... m7
    Supported Rates.................................. 1.0,2.0,5.5,11.0,6.0,9.0,
        ............................................. 12.0,18.0,24.0,36.0,48.0,
        ............................................. 54.0
    Mobility State................................... Local
    Mobility Move Count.............................. 0
    Security Policy Completed........................ Yes
    Policy Manager State............................. RUN
    Policy Manager Rule Created...................... Yes
    ACL Name......................................... none
    ACL Applied Status............................... Unavailable
    Policy Type...................................... N/A
    Encryption Cipher................................ None
    Management Frame Protection...................... No
    EAP Type......................................... Unknown
    Interface........................................ students
    VLAN............................................. 15
    Quarantine VLAN.................................. 0
    Access VLAN...................................... 15
    Client Capabilities:
          CF Pollable................................ Not implemented
          CF Poll Request............................ Not implemented
          Short Preamble............................. Implemented
          PBCC....................................... Not implemented
          Channel Agility............................ Not implemented
          Listen Interval............................ 1
          Fast BSS Transition........................ Not implemented
    Fast BSS Transition Details:
    Client Statistics:
          Number of Bytes Received................... 36509
          Number of Bytes Sent....................... 32902
          Number of Packets Received................. 300
          Number of Packets Sent..................... 66
          Number of EAP Id Request Msg Timeouts...... 0
          Number of EAP Request Msg Timeouts......... 0
          Number of EAP Key Msg Timeouts............. 0
          Number of Data Retries..................... 95
          Number of RTS Retries...................... 0
          Number of Duplicate Received Packets....... 1
          Number of Decrypt Failed Packets........... 0
          Number of Mic Failured Packets............. 0
          Number of Mic Missing Packets.............. 0
          Number of Policy Errors.................... 0
          Radio Signal Strength Indicator............ -66 dBm
          Signal to Noise Ratio...................... 29 dB
    Nearby AP Statistics:
          APSOEBFF_COR3(slot 0) .....................
    antenna0: 50 seconds ago -91 dBm................. antenna1: 50 seconds ago -76 dBm
          APSOEAFF_FAC(slot 0) ......................
    antenna0: 108 seconds ago -89 dBm................ antenna1: 108 seconds ago -87 dBm
          APSOEBGF_FAC(slot 0) ......................
    antenna0: 50 seconds ago -82 dBm................. antenna1: 50 seconds ago -71 dBm
          APSOEBGF_STAFF(slot 0) ....................
    antenna0: 49 seconds ago -74 dBm................. antenna1: 49 seconds ago -58 dBm
    WLAN config
    WLAN Identifier.................................. 9
    Profile Name..................................... STAFF
    Network Name (SSID).............................. STAFF
    Status........................................... Enabled
    MAC Filtering.................................... Enabled
    Broadcast SSID................................... Enabled
    AAA Policy Override.............................. Disabled
    Network Admission Control
      NAC-State...................................... Disabled
      Quarantine VLAN................................ 0
    Number of Active Clients......................... 32
    Exclusionlist.................................... Disabled
    Session Timeout.................................. Infinity
    CHD per WLAN..................................... Disabled
    Webauth DHCP exclusion........................... Disabled
    Interface........................................ staff
    WLAN ACL......................................... unconfigured
    DHCP Server...................................... Default
    DHCP Address Assignment Required................. Disabled
    Quality of Service............................... Silver (best effort)
    Scan Defer Priority.............................. 5,6
    Scan Defer Time.................................. 100 milliseconds
    WMM.............................................. Allowed
    Media Stream Multicast-direct.................... Disabled
    CCX - AironetIe Support.......................... Enabled
    CCX - Gratuitous ProbeResponse (GPR)............. Disabled
    CCX - Diagnostics Channel Capability............. Disabled
    Dot11-Phone Mode (7920).......................... Disabled
    Wired Protocol................................... None
    IPv6 Support..................................... Disabled
    Peer-to-Peer Blocking Action..................... Disabled
    Radio Policy..................................... All
    DTIM period for 802.11a radio.................... 1
    DTIM period for 802.11b radio.................... 1
    Radius Servers
       Authentication................................ Disabled
       Accounting.................................... Disabled
       Dynamic Interface............................. Disabled
    Local EAP Authentication......................... Disabled
    Security
       802.11 Authentication:........................ Open System
       Static WEP Keys............................... Disabled
       802.1X........................................ Disabled
       Wi-Fi Protected Access (WPA/WPA2)............. Disabled
       CKIP ......................................... Disabled
       Web Based Authentication...................... Disabled
       Web-Passthrough............................... Disabled
       Conditional Web Redirect...................... Disabled
       Splash-Page Web Redirect...................... Disabled
       Auto Anchor................................... Disabled
       H-REAP Local Switching........................ Disabled
       H-REAP Learn IP Address....................... Enabled
       Infrastructure MFP protection................. Enabled (Global Infrastructure MFP Disabled)
       Client MFP.................................... Optional but inactive (WPA2 not configured)
       Tkip MIC Countermeasure Hold-down Timer....... 60
    Call Snooping.................................... Disabled
    Band Select...................................... Disabled
    Load Balancing................................... Disabled
    HELPPPP!

    We have 75 evenly distributed AP's servicing the 500 odd users. Found the below traps on WLC. I was making some changes in the WLAN settings at the time:
    Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:8c:a9:82:5d:d2:dc Base Radio MAC :3c:ce:73:c6:fe:00 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    106          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:58:94:6b:f2:24:c8 Base Radio MAC :c8:f9:f9:4c:01:30 Slot: 1 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    107          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:bc:77:37:72:dc:0b Base Radio MAC :3c:ce:73:c6:53:10 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    108          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:00:26:c7:7d:12:76 Base Radio MAC :3c:ce:73:c4:79:80 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    109          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:bc:77:37:75:1f:93 Base Radio MAC :c8:f9:f9:2b:85:30 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    110          Tue Apr 16 00:03:45 2013          Client Excluded: MACAddress:ac:72:89:58:8e:b9 Base Radio MAC :3c:ce:73:c6:53:10 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    111          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:bc:77:37:26:cd:e3 Base Radio MAC :3c:ce:73:c5:1f:10 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    112          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:ac:72:89:25:ea:e0 Base Radio MAC :3c:ce:73:c6:77:70 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    113          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:00:24:2c:6a:85:3d Base Radio MAC :3c:ce:73:c6:6a:50 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    114          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:68:5d:43:61:16:51 Base Radio MAC :3c:ce:73:f6:0c:20 Slot: 0 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2
    115          Tue Apr 16 00:03:44 2013          Client Excluded: MACAddress:7c:d1:c3:8a:64:f6 Base Radio MAC :3c:ce:73:c4:74:20 Slot: 1 User Name: unknown Ip Address: unknown Reason:802.11 Association failed repeatedly. ReasonCode: 2

  • WLC 5508 - wlan stability problems

    Hi.
    I have a WLC 5508 with half a dozen LAPs (AIR-CAP3502I-E-K9).
    They have been working but sometimes clients detect conectivity problems with the wlan.
    Here is the message log I can obtain from the controller:
    Nov 09 12:16:31.886: [ERROR] pemTimers.c 330: invalid interface name (john_doe) in mscb!!!*dot1xMsgTask: Nov 09 12:16:10.286: %DOT1X-3-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:444 Max EAPOL-key M1 retransmissions exceeded for client 00:26:c6:12:e8:32Previous message occurred 7 times.Nov 09 11:55:24.682: [ERROR] pemTimers.c 330: invalid interface name (john_doe) in mscb!!!*apfReceiveTask: Nov 09 11:51:30.788: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg *spamApTask2: Nov 09 11:51:20.144: %DTLS-3-HANDSHAKE_FAILURE: openssl_dtls.c:631 Failed to complete DTLS handshake with peer 10.23.1.118*dot1xMsgTask: Nov 09 11:50:44.878: %DOT1X-3-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:444 Max EAPOL-key M1 retransmissions exceeded for client e0:ca:94:93:be:67*apfReceiveTask: Nov 09 11:50:40.672: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg *apfReceiveTask: Nov 09 11:50:38.625: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg *apfReceiveTask: Nov 09 11:50:35.531: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg *apfReceiveTask: Nov 09 11:50:31.068: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg *apfReceiveTask: Nov 09 11:50:29.257: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg *apfReceiveTask: Nov 09 11:50:28.707: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg *apfReceiveTask: Nov 09 11:50:24.065: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg
    Can somebody help me to understand these messages?
    1)
    *apfReceiveTask: Nov 09 11:50:24.065: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg
    2)
    Nov 09 11:55:24.682: [ERROR] pemTimers.c 330: invalid interface name (john_doe) in mscb!!!
    3)
    *dot1xMsgTask: Nov 09 11:50:44.878: %DOT1X-3-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:444 Max EAPOL-key M1 retransmissions exceeded for client e0:ca:94:93:be:67
    Thanks

    1)
    *apfReceiveTask: Nov 09 11:50:24.065: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg
    //APs are rebooting. don't panic, check the up time of AP. This message seen when AP rebooted/freshly joined and waiting for wlc to assign channel.
    2)
    Nov 09 11:55:24.682: [ERROR] pemTimers.c 330: invalid interface name (john_doe) in mscb!!!
    //It is cosmetic and can be ignored.
    3)
    *dot1xMsgTask: Nov 09 12:16:10.286: %DOT1X-3-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:444 Max EAPOL-key M1 retransmissions exceeded for client 00:26:c6:12:e8:32
    //Keys M1-M5 used for wireless auth, here client having struggle completing the auth process.
    get output of, WLC>debug client

  • WLC 5508 running 7.4.110.0 unable to tftp upload config from controller

    Hi,
    Two WLC 5508 running identical code version. One is 50 license Primary, the second is HA. Identical config on both. HA WLC can upload its config to the TFTP or FTP server but Primary cannot. The operation fails for  both CLI and GUI and for different protocols i.e. TFTP, FTP.
    #### Primary Controller
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.4.110.0
    Bootloader Version............................... 1.0.20
    Field Recovery Image Version..................... 7.6.95.16
    Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
    Build Type....................................... DATA + WPS
    System Name...................................... PRODWC7309
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. Disabled
    IP Address....................................... 10.1.30.210
    Last Reset....................................... Power on reset
    System Up Time................................... 18 days 18 hrs 51 mins 35 secs
    System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Configured Country............................... AU - Australia
    Operating Environment............................ Commercial (0 to 40 C)
    --More-- or (q)uit
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +34 C
    External Temperature............................. +17 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 8
    Number of Active Clients......................... 138
    Memory Current Usage............................. Unknown
    Memory Average Usage............................. Unknown
    CPU Current Usage................................ Unknown
    CPU Average Usage................................ Unknown
    Burned-in MAC Address............................ 3C:08:F6:CA:52:20
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Present, OK
    Maximum number of APs supported.................. 50
    (Cisco Controller) >debug transfer trace enable
    (Cisco Controller) >transfer upload start
    Mode............................................. TFTP
    TFTP Server IP................................... 10.1.22.2
    TFTP Path........................................ /
    TFTP Filename.................................... PRODWC7309-tmp.cfg
    Data Type........................................ Config File
    Encryption....................................... Disabled
    *** WARNING: Config File Encryption Disabled ***
    Are you sure you want to start? (y/N) Y
    *TransferTask: Jun 02 10:41:15.183: Memory overcommit policy changed from 0 to 1
    *TransferTask: Jun 02 10:41:15.183: RESULT_STRING: TFTP Config transfer starting.
    TFTP Config transfer starting.
    *TransferTask: Jun 02 10:41:15.183: RESULT_CODE:1
    *TransferTask: Jun 02 10:41:24.309: Locking tftp semaphore, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    *TransferTask: Jun 02 10:41:24.393: Semaphore locked, now unlocking, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    *TransferTask: Jun 02 10:41:24.393: Semaphore successfully unlocked, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    *TransferTask: Jun 02 10:41:24.394: tftp rc=-1, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
    pLocalFilename=/mnt/application/xml/clis/clifile
    *TransferTask: Jun 02 10:41:24.394: RESULT_STRING: % Error: Config file transfer failed - Unknown error - refer to log
    *TransferTask: Jun 02 10:41:24.394: RESULT_CODE:12
    *TransferTask: Jun 02 10:41:24.394: Memory overcommit policy restored from 1 to 0
    % Error: Config file transfer failed - Unknown error - refer to log
    (Cisco Controller) >show logging
    *TransferTask: Jun 02 10:41:24.393: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile.
    *sshpmReceiveTask: Jun 02 10:41:24.315: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=142 ulk=1621944 lk=1621802 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938)
    -Traceback: 0x10af9500 0x1072517c 0x10b07938 0x12020250 0x12080bfc
    *TransferTask: Jun 02 10:39:01.789: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile.
    *sshpmReceiveTask: Jun 02 10:39:01.713: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=5598 ulk=1621801 lk=1616203 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938)
    -Traceback: 0x10af9500 0x1072517c 0x10b07938 0x12020250 0x12080bfc
    #### HA Controller
    (Cisco Controller) >show sysinfo
    Manufacturer's Name.............................. Cisco Systems Inc.
    Product Name..................................... Cisco Controller
    Product Version.................................. 7.4.110.0
    Bootloader Version............................... 1.0.20
    Field Recovery Image Version..................... 7.6.95.16
    Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
    Build Type....................................... DATA + WPS
    System Name...................................... PRODWC7310
    System Location..................................
    System Contact...................................
    System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
    Redundancy Mode.................................. Disabled
    IP Address....................................... 10.1.31.210
    Last Reset....................................... Software reset
    System Up Time................................... 18 days 19 hrs 1 mins 27 secs
    System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra
    System Stats Realtime Interval................... 5
    System Stats Normal Interval..................... 180
    Configured Country............................... AU - Australia
    Operating Environment............................ Commercial (0 to 40 C)
    --More-- or (q)uit
    Internal Temp Alarm Limits....................... 0 to 65 C
    Internal Temperature............................. +34 C
    External Temperature............................. +17 C
    Fan Status....................................... OK
    State of 802.11b Network......................... Enabled
    State of 802.11a Network......................... Enabled
    Number of WLANs.................................. 4
    Number of Active Clients......................... 0
    Memory Current Usage............................. Unknown
    Memory Average Usage............................. Unknown
    CPU Current Usage................................ Unknown
    CPU Average Usage................................ Unknown
    Burned-in MAC Address............................ 3C:08:F6:CA:53:C0
    Power Supply 1................................... Present, OK
    Power Supply 2................................... Present, OK
    Maximum number of APs supported.................. 500
    (Cisco Controller) >debug transfer trace enable
    (Cisco Controller) >transfer upload start
    Mode............................................. FTP
    FTP Server IP.................................... 10.1.22.2
    FTP Server Port.................................. 21
    FTP Path......................................... /
    FTP Filename..................................... 10_1_31_210_140602_1050.cfg
    FTP Username..................................... ftpuser
    FTP Password..................................... *********
    Data Type........................................ Config File
    Encryption....................................... Disabled
    *** WARNING: Config File Encryption Disabled ***
    Are you sure you want to start? (y/N) y
    *TransferTask: Jun 02 10:51:31.278: Memory overcommit policy changed from 0 to 1
    *TransferTask: Jun 02 10:51:31.278: RESULT_STRING: FTP Config transfer starting.
    FTP Config transfer starting.
    *TransferTask: Jun 02 10:51:31.278: RESULT_CODE:1
    *TransferTask: Jun 02 10:52:05.468: ftp operation returns 0
    *TransferTask: Jun 02 10:52:05.477: RESULT_STRING: File transfer operation completed successfully.
    *TransferTask: Jun 02 10:52:05.477: RESULT_CODE:11
    File transfer operation completed successfully.
    Not upgrading to 7.4.121.0 because of bug CSCuo63103. Have not restarted the controller yet.
    Any one else had this issue ? Is there a workaround ?
    Thanks,
    Rick.

    Thanks Stephen, In my deployments of 7.4.110.0 version I have not seen this issue so may be controller reboot will fix it (we do have HA to minimize the impact). I will keep the thread updated with findings and may request TAC for the special release 7.4.121.0 if the still not happy with 7.4.110.0
    Rick.

  • SNMP TRAP ON Secondary WLC 5508

    Hi I'm Louis,
    I work on 2 WLC 5508 with version 7.4 and Prime Infrastructure 1.3
    We have activate AP SSO to work with a primary and secondary controller.
    We have added the controller to Prime infrastructure and activated SNMP.
    We receive correctly the alarms on Prime.
    But when we work on Primary WLC, and the secondary crash we haven't got information about that. No SNMP received.
    That is normal ?
    Thx for your reply
    Regards

    I find this, in Monitoring and Troubleshooting the Redundancy States
    http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.2/user/guide/chgdevconfig.html
    On my primary controller, in SNMP => Trap Log , I can see :
    RF failure notification ErrorType: 34 Reason :Lost Peer, Moving to Active-No-Peer State! => When I unplug RP link
    RF progress notification unitId: -1407319963 peerUnitId :14 unitState: -1407319863 peerUnitState :5
    RF progress notification unitId: -1407319963 peerUnitId :14 unitState: -1407319863 peerUnitState :9  => When I plug the RP link.
    So I can see the trap on my controller but there is nothing in Prime ...

  • ISE Profiling for Wireless Devices (WLC 5508) like Laptops and Mobile Devices

    Hi,
    We have integrated WLC 5508 to cisco ise 3315 with ios 1.1.1 and using Guest Sponsor portal for wireless guest users.
    Where we have created open ssid in wlc and redirect web login portal in wlc for guest  users. We have enable all respective node in policy service for profiling and also configure snmp in wlc as well as in ise.
    When guest user is connected to open ssid its get redirected to web login page of ise portal and when it gets login we are  only able to see the username which guest user login but not the end device in monitoring log.
    Wireless End devices are not able to get profiled can any one tell me what configuration I need to do on ise or wlc side to profiled end guest wireless device like android,iphone and laptops
    Thanks
    Pranav

    Hi Tarikh,
    I only want to identify the end devices for wilress guest user. I have configured MAB Authentication and configure autorization policy where in mention identity group any condition as wlc web authentication and athorization profile only guest mentioning plain access for the same.
    Can you help me how I can achived profiling for wirless guest devices. I have configured all profiling probes . Enable snmp on wlc as well as in network devices.
    What else I need to configured to achived just identiting device nothing but profiling and which should reflect in authnetication logs.
    Thanks
    Pranav

  • LMS 4.2 and WLC 5508

    Hi all,
    Recently I have replaced 2 4400 WLC by 5508 wlc's.
    I have also replaced both 4400 in LMS by those new 5508. They have the same ip's, so I have removed the old 4400's from LMS and created 2 new devices.
    When checking the device center, LMS tells me Data collection, User tracking, Inventory and Fault discovery has succeeded.
    When I check the Reachability status in device center it is ok for ping, telnet, SSH, SNMPV2 read, SNMPV2 write. However I am not able to open the configuration through Config editor. He gives me the pop-up "CEDT0042: No latest configuration file exists for the device in Archive."
    When I go and check the archive summary report, I can see for both devices the log below:
    NMP: Failed to establish SNMP connection to x.x.x.x - Cause: Device is Unreachable. Check the ReadOnly community string. SNMP: Failed to establish SNMP connection to x.x.x.x - Cause: Device is Unreachable. Check the ReadOnly community string.
    Any ideas,
    Thanks,
    Joris

    Hello,
    I think I have found the problem. WLC 5508 is not compatible with LMS 4.2.2.
    I can find this in the release notes:
    Cisco Unified Wireless Network Solution Components
    The following components are part of the Cisco UWN Solution and are compatible in this release:
    Note For more information on the compatibility of wireless software components across releases, see the Cisco Wireless Solutions Software Compatibility Matrix.
    •Cisco IOS Release 15.2(2)JB
    •Cisco Prime Infrastructure 1.3
    •Mobility Services Engine (MSE) 7.4.100.0 software release and context-aware software
    Apparently only Prime 1.3 can manage this device.
    Joris

  • Converted 1140 AP can't join the WLC 5508

    Hello! Please, help me to sort my problem out.
    We have bought autonomous APs   AIR-AP1141N-E-K9 and converted them to the lightweight mode, but they cannot join the WLC 5508. The errors are below. There were NO problems with the LAPs that were bought before, together with the WLC.
    AP's IP: 172.22.90.27   IOS version  12.4
    WLC's IP: 172.22.90.20   IOS version 6.0.188.0
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    This Discussion has been converted into document:- https://supportforums.cisco.com/docs/DOC-23054
    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    logs from the AP:
    Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)
    *Oct 13 21:37:06.044: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 13 21:37:06.045: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Oct 13 21:37:06.046: bsnInitRcbSlot: slot 1 has NO radio
    *Oct 13 21:37:06.056: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to a
    dministratively down
    *Oct 13 21:37:06.066: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to r
    eset
    *Oct 13 21:37:06.098: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
    Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
    *Oct 13 21:37:15.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLL
    ER
    *Oct 13 21:37:24.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROL
    LER
    *Oct 13 21:37:34.060: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Oct 13 21:38:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Oct 13 21:38:34.822: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully
    peer_ip: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.823: %CAPWAP-5-SENDJOIN: sending Join Request to 172.22.90.20
    *Oct 13 21:38:34.823: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Contr
    ol Message from 172.22.90.20
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
    *Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
    e from controller
    *Oct 13 21:38:39.823: %CAPWAP-5-SENDJOIN: sending Join Request to 172.22.90.20
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Contr
    ol Message from 172.22.90.20
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
    *Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
    e from controller
    *Oct 13 21:38:39.824: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap p
    acket from 172.22.90.20
    *Oct 13 21:39:33.999: %DTLS-5-SEND_ALERT: Send WARNING : Close notify Alert to 1
    72.22.90.20:5246
    *Oct 13 21:39:34.000: %CAPWAP-3-ERRORLOG: Go join a capwap controller
    *Oct 13 21:38:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
    p: 172.22.90.20 peer_port: 5246
    *Oct 13 21:38:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Oct 13 21:38:34.001: %DTLS-5-PEER_DISCONNECT: Peer 172.22.90.20 has closed conn
    ection.
    *Oct 13 21:38:34.001: %DTLS-5-SEND_ALERT: Send WARNING : Close notify Alert to 1
    72.22.90.20:5246
    *Oct 13 21:38:34.001: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 3 combination
    *Oct 13 21:38:34.125: %CAPWAP-3-ERRORLOG: Dropping dtls packet since session is
    not established.
    logs from the WLC:
    debug capwap events enable
    *Dec 21 15:02:06.244: 68:bc:0c:63:3d:a0 DTLS keys for Control Plane deleted successfully for AP 172.22.90.27
      *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 DTLS connection closed event receivedserver (172:22:90:20/5246) client (172:22:90:27/21077)
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Entry exists for AP (172:22:90:27/21077)
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
    *Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
    Ble
    *Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 capwap_ac_platform.c:1223 - Operation State 0 ===> 4
    *Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 Register LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
      *Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join Version: = 100711424
    *Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Maximum Msg element len = 93
    debug capwap errors enable
    *Dec 21 16:16:51.879: 68:bc:0c:63:3d:a0 DTLS connection was closed
    *Dec 21 16:17:09.940: 68:bc:0c:63:3d:a0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 12, joined Aps =5
    debug capwap detail enable
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21078
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 packet received of length 281 from 172.22.90.27:21078
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Msg Type = 3 Capwap state = 5
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: Result Code message element len = 8
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 1. 47 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 2. 232 3
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 3. 6 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 4. 12 0
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Descriptor message element len = 48
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 acName = Wi-Fi_Controller
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Name message element len = 68
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: WTP Radio Information message element len = 77
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Control IPV4 Address len = 87
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Sending encrypted packet to AP 172:22:90:27 (21078)
    *Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Releasing WTP
    *Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21077
    *Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 DTLS connection 0x167c8b20 closed by controller
    *Dec 21 16:24:12.212: DTL Deleting AP 9 - 0.0.0.0
    *Dec 21 16:24:12.214: CAPWAP DTLS connection closed msg
    *Dec 21 16:24:12.216: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.216: Received SPAM_MFP_RADIO_DOWN message
    *Dec 21 16:24:12.218: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.220: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.222: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.224: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.226: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(0)
    *Dec 21 16:24:12.228: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.228: Received SPAM_MFP_RADIO_DOWN message
    *Dec 21 16:24:12.230: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.232: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.234: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.236: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(1)
    *Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Deleting and removing AP 68:bc:0c:63:3d:a0 from fast path
    P.S. The time is set to the WLC with the NTP
    P.P.S. Don't lookup at the time the logs were made - they were made not during the same day/time

    I have solved this as soon as published my problem!!!
    the answer is published here:
    https://supportforums.cisco.com/thread/2004491
    especially in the post of Matthew Fowler
    Hi,
    Please take a look at CSCte01087.
    I see that your WLC is 10.0.13.5 and your AP is 10.0.13.28/24 so they are on the same subnet. I also see your AP MAC address does not begin with 00. This is why I believe it is relevant.
    Please try the workaround or open a TAC case if you need a fix.
    -Matt
    Symptom:
    An access point running 6.0.188.0 code may be unable to join a WLC5508.
    Messages similar to the following will be seen on the AP.
       %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
       %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Control Message
    Conditions:
    At least one of the following conditions pertains:
    - The high order byte of the AP's MAC address is nonzero, and the AP is in
    the same subnet as the WLC5508's management (or AP manager) interface
    - The WLC's management (or AP manager) interface's default gateway's
    MAC address' high order byte is nonzero.
    Workaround:
    If the MAC address of the WLC's default gateway does not begin with 00,
    and if all of the APs' MAC addresses begin with 00, then: you can put
    the APs into the same subnet as the WLC's management (or AP manager)
    interface.
    In the general case, for the situation where the WLC's default gateway's
    MAC does not begin with 00, you can address this by changing it to begin
    with 00. Some methods for doing this include:
    -- use the "mac-address" command on the gateway, to set a MAC address
    that begins with 00
    -- then enable HSRP on the gateway (standby ip ww.xx.yy.zz) and use this
    IP as the WLC's gateway.
    For the case where the APs' MAC addresses do not begin with 00, then make
    sure that they are *not* in the same subnet as the WLC's management
    (AP manager) interface, but are behind a router.
    Another workaround is to downgrade to 6.0.182.0.  However, after
    downgrading the WLC to 6.0.182.0, any APs that have 6.0.188.0 IOS
    (i.e. 12.4(21a)JA2) still installed on them will be unable to join.
    Therefore, after downgrading the WLC, the APs will need to have a
    pre-12.4(21a)JA2 rcvk9w8 or k9w8 image installed on them.
    different vlan!!!! yes! thank you Matthew Fowler sooooo much!!!!

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