Won't display main menu, even after holding on/off and home buttons simultaneously. Can't get beyond "connect to iTunes " which I can't do anyway.
After several days of inactivity iPad won't display main screen. When I first turned in on, it asked for a four digit passcode. I never had a four digit passcode. After entering "incorrect" passcode, it told me I could try again in 60 minutes. That was day one. Since then, it displays "connect to iTunes" which I can't do. I've tried holding on/off and homebuttons simultaneously. "connect to iTunes" keeps coming up. I'm stuck on that commmand.
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
Similar Messages
-
IPod Touch won't reset even after holding down power and home button
My kid was playing the Very Hungry Cat App and all of a sudden the screen went white on my iPod Touch 4th Gen 32gb.
I tried holding down the Sleep/Wake button + the Home button for ten seconds and it just stayed white. I tried plugging it into my computer and the computer doesn't recognize it was plugged in. Lastly I tried doing the 3 second sleep hold, add 10 second hold on the home button, then release sleep and hold the home for another 20 seconds and it didn't work.
I'm currently letting it sit there hoping the battery dies and that works.
Anyone else have any ideas?
Thanks for your help.You are doing the ony thing you can. That let the battry fully drain. After charging for an hour try the reset, conncting to computer and placing in recovery mode. If still white then you very likely have a hardware problem and an appointment at the gensiur bar of an Apple store is in order.
-
Help please
- After charging it for at least an hour try what you already tried. You battery may be fully discharged.
- If still problem, I would try restoring it via iTunes. If the iPod does not show in iTunes try placing the iPod in recovery mode. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button.
I tried connecting the device to my computer and itunes said that it could not identify my device.What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Ipod not turning on even when hold the sleep and home button?
i have charged it for a while nothing happened. Tried the sleep and home buttons, still nothing.
Try restarting instead of resetting...
Press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
More help here > iPod touch Troubleshooting Assistant -
MY iphone5 is stuck on apple logo. Sleep/wake and home button together don't work and connecting to iTunes doesn't either. Anyone any ideas
You need to hold both those buttons down for several seconds, until the Apple logo reappears. Don't release until then.
-
i can't connect to itunes to reset, nothing to my knowledge is helping..
please help!If you've forgotten the passcode and it's now locked then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and re-sync your content to it (http://support.apple.com/kb/HT1212) , and you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808
-
My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?
Plug it into the charger/wall socket and let it charge for at least an hour. It just might start charging. If you have already tried charging it for a fair amount of time and it didn't work, try restoring the device with iTunes.
iOS: Not responding or does not turn on - Apple Support -
I was watching YouTube on my iPhone 5 and all the sudden the screen turned blue and phone stop responding to any buttons. I some how pressed the volume buttons and power button and the phone went off but since then it can't turn back on. I tried to press the power and home button simultaneously but still nothing. After that I removed the case from my phone and noticed there was moisture on the back of the phone, I didn't drop the phone in water. Any suggestion how to turn on this piece of crap. Thanks!
hopefully they'll have your iphone in stock!!! if they do, they should just replace the phone.
-
i really need help here. I have only used my iphone for a month. my iphone won't switch on. it died of a low battery and i've already fully charged it and usually before it even fully charged, it will turn back on right but in my case nothing happened. i've tried holding the power and home button for 30 seconds and up to 2-3 minutes but no logo appear. it went straight to recovery mode. there's nothing wrong with my cable, i checked with itunes and this happened once a week ago but it did switch back on after i tried a few times but now it just won't switch on. i also have problems with my screen as there's some noises to the screen (i hope you get me) and when i turned the camera on, it was as if the whole screen is shaking. i'm currently studying in the middle east and there's no apple store here so i cannot use my warranty. i will only be back home in summer. please help me what should i do to at least switch my iphone on first.
I did a little bit of experimenting. I have an iPad original versions myself. I took it out of the box knowing that I haven used it in months and I expected the battery to be dead and sure enough the battery was as dead as I imagined it would be. For the first 30 minutes I experienced exactly what you are experiencing, but then the iPad suddenly powered up on its own (like it does when plugged into the charger) and I am using it now to type this response to you.
My point is that I am starting tothink that your battery has suddenly died on you for some reason or you have a hardware problem now. I would still try leaving the iPad charge for a while longer - maybe even overnight - and then try again in the morning. Unplug the iPad and try resetting with the home and sleep buttons. Try plugging the iPad in again. Unplug it, try restarting again. Let it charge for a while again.
After trying something like that, if it still will not start up, then I think it's time for a trip to an Apple Store and see what the Apple Techs think. -
After installing iOS6, my Maps are not working at all, anything i search it says "result not found" even after placing a pin and selecting "Direction to here" i get the same result not found. Very disappointed with the new iOS.
Have you run it in a debugger? That will show you exactly what is happening and why.
-
My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black. Thanks!
Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!
-
The screen of my iphone 4 is blank and the phone does not respond even after pressing the on/off and home button, the only reaction is the vibration felt when I plug in to charge the phone. What should I do?
This is the ipod touch forum
-
I got an error message that I should connect to Wi-Fi after trying to download a Book Sample from the iBooks Store. I still get this error message even after I bought, downloaded, and transferred the file to my iPad's iBook thru iTunes. Wi-Fi ain't cheap.
Hi I had a similar issue to you, I could connect to the router but no internet. Here is my explanation of how I sorted it.....I hope this works for you.
*To anyone that is reading this it appears that the problem lay in the airport setting: IPV6: set to 'Automatically'. I turned it off (after reading someones plight on MacFixIt) & everything is back to normal.*
*The worrying thing is although my problem was extreme with other computers on the network being locked out nothing was changed, one minute it worked the next it didn't. Reading on other forums it appears to be a problem with laptops (but I could be mistaken). A lot of people on the Macfixit forum are complaining of network just dropping out even when they are next to the router.*
*I hope this is the fix (although I dont know why it suddenly went to sh*t!) & I hope my hair pulling & trawling the forums can help someone else out.*
Much Respect
Lammo -
So I've done the whole hold the power and home button, it resets but still stays frozen on the black screen with the apple icon
Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
Does it work with headphones plugged in? If yes, did you try to play music in headphone mode, then unplug during playback and start playing music again after that?
If you toggle the volume, can you see the slider moving up or down?
Maybe you are looking for
-
Why is Firefox continually redirecting me away from the site I'm looking for?
When I go to a site, I get redirected to an advertising site. When I backspace twice I get returned to the Google search page and then I can go directly to the site I'm punching in. But why am I getting redirected all the time?
-
What is the best way to extend my wireless network in the house using a TC? I currently use a combined router/modem supplied by Movistar(live in Spain) model XAVI 7958 router ADSL with four ethernet ports. What is the best configuration and can you e
-
FCP 7 freezes when loading 3rd party Audiofilters
Hi there, as said in the subject, I can't get FCP 7 to run, because it freezes on start-up, while loading UAD audio filters. I can't even quit it then, only option is to re-boot the Mac. Now I have two questions: 1) is it possible to de-activate 3rd
-
CF application want to insert color picker
I have a CF spplication with Javascript. In this application I have a form that allows users to edit their "banner", text, and background colors. They are now requesting a color picker so they can find the hexidecimal color on their banner easily fro
-
And there's music files in both "My playlist" and the "Music" folders. And I can only access the "Now Playing" screen and the "Selected Music" screens. I can switch in between them but I can't access the main menu unless I hit the reset button. Pleas