Won't print because some cartridges are empty

I want to just print in black and white, but because some of my color cartridges are empty it will not allow me to print. If I dont want to use color why does it matter? Please advise. I can't afford a new set of color cartridges...and I don't want to print in color so it shouldn't matter!

Hi, To protect itself from damage, it won't stop if no ink available in any cartridge. I needs all inks during warming up process. Regards.

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HP OfficeJet Pro 8500 won't print if one cartridge is empty?

Hi,
I have an OfficeJet Pro 8500 printer. I woudn't really need color printing. My yellow catridge run out of ink, and the printer woudn't allow me to print at all since I don't purchase a new cartridge. If it's true, quite sad from a company that is "committed to providing quality products in an environmentally sound manner".
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The Officejet Pro 8500 pigmented ink (like paint) and a separate printhead and ink supplies with plumbing to connect them. Some color ink is required to keep the printheads from clogging.
HP wants your printer to be able to print after you replace the supplies. There are some workarounds to force the printer to allow printing even with empty color cartridges, but doing this will likely ruin the printhead and preclude later color printing without replacing the printhead. In the 8500 one printhead is used for Black and Yellow, the other is Cyan and Magenta. The printheads are $65 each, personally I would not suggest overriding the protection as described in this post.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP 7280 all-in-one says ink cartridges are empty and will not print from PC, but it copies fine.

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Hi tfmartin,
I understand you have a Photosmart C7280 that you are unable to print to from your computer. I'm sorry to hear about this, but I will certainly do my best to assist you in resolving this issue.
Before I can offer any suggestions I do need to know which version of Windows or Mac that you're using and how the printer is connected (wireless or USB). Once I have that information I should be able to help you better. In the meantime, if you're using Windows, please download and run the HP Print and Scan Doctor to see if it can assist with the issue at hand
Hope to hear back from you soon! Have a great day
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

"can't load because some files are already in use" - Adobe reader! How do i close whatever i can't find that they say is in use!?

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Message was edited by: keyag

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Yea,
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Thank You! Solved my problem. Have a great week.

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Hello Roanmore,
Welcome to the HP Forums.
I see that you are having an issue with the printer not printing due to a setup ink cartridge not being used.
The Setup Cartridges are needed when the printer is first being used. The setup ink will train the printhead on the unit and the unit will not function unless it has the setup ink ran first.
I suggest that you contact HP Total care.
If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Your printer appears as compatible with OS X Lion and Mountain Lion, so there are newer drivers for your printer.
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thanks Macterral,
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That's too bad, i would have liked using apple's service because iPhoto made it convenient... but turns out more of an inconvenience.

Won't print because some cartridges are empty

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