Workflow issue after configuring DMZ.

Hi,
I am facing issues with regards to my worflow, after configuring DMZ.
Recently we have configured DMZ, As per the document 380490.1.
Database tier : bwerpdbs02
Internal Application tier : bwerp
Dmz tier : bwerpgrd04
Our SMTP server name is bsf-hc-01. whenever the internal application tier is bounced the SMTP server name gets changed to bwerpgrd04 which is not my SMTP/IMAP server name.
Everytime the internal application is bounced, i need to do the changes manually in the workflow configuration tab ie : Changing of the SMTP server name from bwerpgrd04 to bsf-hc-01.
EBS :
12.1.3
DB:
11.2.0.1
Please check and revert.
Thanks,
Fahim.

Hi;
Did you check under Configure Apache - put this in a small script (runc.sh), that way you have a record of how it was configured part at in same doc?
Regard
Helios

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After configuring DMZ unable Supplier login to Sourcing modules

After configuring DMZ unable Supplier login to Sourcing modules
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Regards,
Amit Chowrasia

mikey.askdbaonline wrote:
Anybody face this issue earlier we are also getting error
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Regards,
Amit ChowrasiaWhat is your application release? What version of JRE you are running?
Is SSL enabled?
Is the issue with one module only?
What document did you follow to implement DMZ?
Can you find any errors in access_log file (assuming the above from error_log file)?
Can you find any errors in the application.log file and/or in the database log file?
Thanks,
Hussein

Workflow issue after upgrade to ECC 6.0

Hi,
we are facing an workflow issue and thought if someone has faced similar issue and could help us.
We've an approval workflow for purchase requisitions through release strategies. For some steps, if the approver is 'WF-BATCH' user, we are executing that step using a program. This program first set the workitem to completed status( this part is working), then it will close the purchase requisition to release status for a particular release code( this part is working) and then we are triggering the 'RELEASE' event for the business object providing the Object key which should take it to the next step( THIS IS NOT WORKING). The business object is custom. This was working perfectly in 4.7 version of SAP but this logic is not working in ECC6.0. we are using SAP_WAPI_CREATE_EVENT to trigger the event. But the workflow doesn't move on to next step.
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This is happening in ECC 6.0. USED TO WORK IN EARLIER VERSION.
Regards,
Sam K

Hi,
Is WF-BATCH having proper auth. ?
Or, if you are using the FM SAP_WAPI_CREATE_EVENT in some program and is scheduled as a batch job, then that user under which this batch job is runnign should have proper auth. to raise the event. Please check those.
Also, what the error (if any) says in SWEL ?
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Issue After configuring some of the preferences in Firefox, it began to reload all images in previously visited web pages, which resulted in a significant slow

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Workflow issue after transport to QA system

Greetings,
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I have a program assigned as a background job in a step that gets triggered by a typical workflow event.
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Doug:
First refresh the memory of the workflow to take the new changes ok, transaction SWU_OBUF.
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Hi All,
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Hi Krrish
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Issue after configuring the oc4j_soa OC4J Instance to use OID

Hi All,
I just tried to configure the oc4j_soa OC4J instance of SOA suite to use Oracle Internet Directory. as a part of this process, after selecting orbpel and hw_services applications, we tried to restart the oc4j_soa OC4J instance however got the error: OPMN could not start all the processes...we Stoped and Started the SOA suite.
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Krrish

Check the log files for exceptions.
--Shiv

[Solved] Obscure xfce issues after configuration

Hello, I'm new to arch linux. I just made the switch from Slackware to arch because I wanted more control over the software installed on my system. I succesfully installed and tested X11, Xfce and I succesfully updated my system with pacman -Syu. I got my audio to work in the console with alsa and I installed gstreamer and gstreamer-plugins to enable audio. I have been folowing the wiki pages but I ran into two problem which I can not find the solution to:
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(Details: serial 226 error_code 3 request_code 10 minor_code 0)
(Note to programmers: normally, X errors are reported asynchronously;
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To debug your program, run it with the --sync command line
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Segmentation fault
during which I see the panel appear at the top and flicker for a second before it crashes.
2) Even though I installed gstreamer and gstreamer-plugins I still get this error:
GStreamer was unable to detect any sound devices. Some sound system specific GStreamer packages may be missing. It may also be a permissions problem.
and I still don't get any audio.
I tried looking on the forums but I could find any solutions to similar problems other than upgrading the system packages and instaling the necessary packages, both of which I did. Any help on either or both of these issues will be highly appreciated. In fact, I'll be your best friend if you help me. That's a pretty big incentive. trust me .
Last edited by werdna94 (2012-04-30 19:26:47)

ewaller wrote:
Cool.
One last thing. When you regard the thread is being solved, we ask that you go back to your first post in the thread and add [SOLVED] to the beginning of the thread title. This helps others home in on solutions to their problems when they research. We ask you to do it, as only you can know when it is truly solved.
There is one issue I have to solve before I can truly say that my issue is solved. I installed libreoffice and had a similar problem--I could run the program as root but I had other obscure issues when trying to start it as a regular user. After about an hour of head banging I realized that I was having the exact same problem. The ~/.config/libreoffice folder was owned by user root and group root. For some reason this keeps happening when I install programs that use ~/.config. I was wondering what the reason for this might be and how to solve it to really get at the root of the issue.
Last edited by werdna94 (2012-04-30 03:17:30)

In Process Workflow Issue after Client Copy

Hi
We have made a client copy on our training system and wish to process workflow that were created on the original client. Currently, of course, all the workflow instances have the original client. Is there a way we can change this to the new client?
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Looks like there is something the basis boys ran to update these instances (and any other non workflow related thinks). It is all part of the client copy process apparently.
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Network issues after configuring Network Load Balancing W2K8R2

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I've set the cluster to unicast mode, with 2 NICs, one of them is virtual(Teaming is disabled). What could be the cause of this?
Thanks in advance.

Hi Feldman55,
When Unicast mode is enabled, each host uses the same NLB cluster MAC address. When a host goes to send traffic to another NLB host it recognizes the destination MAC address
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The related article:
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http://blogs.technet.com/b/networking/archive/2008/12/09/balancing-act-what-you-really-ought-to-know-about-windows-server-nlb.aspx
The related third party information:
https://supportforums.cisco.com/discussion/11108061/unicast-nlb-and-distributed-routing-and-switching
I’m glad to be of help to you!
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Having issues after installing Essbase V9.3.1,configuring the SQL interface

I am having issues after installing Essbase V9.3.1 and configuring the SQL interface. we are using UNIX/AIX box for our Essbase server and UDB DB2 9.1 SP6 as our SQL Interface.
When tried to run an ESSCMD script to perform BUILDDIM operation on Essbase application using the load rule (with the SQL interface), got the error as recorded in the application log file and is attached at the bottom and the .odbc.ini file on the server looks as follows.
Can somebody tell me whether .odbc.ini needs any correction or what else should I do to correct the issue and able to work thru using SQL interface? Appreciate any help provided in this regard. Thanks,
.odbc.ini
[ODBC Data Sources]
DOLU003=IBM DB2 ODBC DRIVER
[DOLU003]
Driver=/home/db2inst1/sqllib/lib/libdb2.a
Database=DOLU003
[ODBC]
Trace=0
TraceFile=odbctrace.out
InstallDir=/home/db2inst1/sqllib/odbclib
[Mon Apr 20 15:16:29 2009]Local/New_Bud/Budget/Olapadm/Info(1021020)
Cannot read SQL driver name for [] from [home/hyperion/.odbc.ini]
[Mon Apr 20 15:16:43 2009]Local/New_Bud/Budget/Olapadm/Info(1013091)
Received Command [SQLRetrieve] from user [Olapadm]
[Mon Apr 20 15:16:43 2009]Local/New_Bud/Budget/Olapadm/Info(1021020)
Cannot read SQL driver name for [] from [home/hyperion/.odbc.ini]
[Mon Apr 20 15:16:43 2009]Local/New_Bud/Budget/Olapadm/Info(1021004)
Connection String is generated
[Mon Apr 20 15:16:43 2009]Local/New_Bud/Budget/Olapadm/Info(1021041)
Connection String is [DSN=DOLU003;UID=...;PWD=...]
[Mon Apr 20 15:16:43 2009]Local/New_Bud/Budget/Olapadm/Info(1021006)
SELECT Statement [SELECT * FROM DB2OLADM.BD_DIMENSION_DEF_PC WHERE DIMENSION_ID
= 12 ORDER BY TREE_NODE_NUM, PARENT_NODE, CHILD_NODE] is generated
[Mon Apr 20 15:16:44 2009]Local/New_Bud/Budget/Olapadm/Info(1021013)
ODBC Layer Error: [7] ==> [[DataDirect][ODBC 20101 driver]6013]
[Mon Apr 20 15:16:44 2009]Local/New_Bud/Budget/Olapadm/Info(1021014)
ODBC Layer Error: Native Error code [0]
[Mon Apr 20 15:16:44 2009]Local/New_Bud/Budget/Olapadm/Error(1021001)
Failed to Establish Connection With SQL Database Server. See log for more information
--------------------------------------------------------------------------------------------------------------------------------------------

I had similar errors when first setting up the SQL interface. Are you on a 64 bit operating system on the essbase server? If so Essbase needs to use the 32 bit odbc driver, not the default 64 bit driver.
The 32 bit driver is still available here SysWOW64\odbcad32.exe <-----This is the 32 bit (Use)
The Administrative tools by default uses system32\odbcad32.exe <----This is the 64 bit (Don't Use)
Once I opened the 32 bit driver interface directly and set it up the errors went away.

Issues to Configure SAML ,I tried alot but its not working ,Below Given instruction how to configure SAML

SAML Overview
Security Assertion Markup Language (SAML) is an XML-based standard for exchanging authentication and
authorization data between security domains, that is, between an identity provider (a producer of assertions)
and a service provider (a consumer of assertions). SAML is a product of the OASIS Security Services
Technical Committee.
SAML is relevant to those customers who already have a SAML implementation in use with other systems in
their organization. Therefore, it is recommended you engage your technology team that has a working
knowledge of SAML and provide this document to them for their review.
Key Roles
• Identity Provider (IDP): The system in authority that provides the user information
• Service Provider (SP): The system that trusts the asserting party’s information, and uses the data to
provide an application to the user.
• Subject: The user and their identity that is involved in the transaction.
Note! In our context, Learning Maestro is the SP, the IDP is customer-specific, and the Subject is the user
who is logged in.
Copyright © 2013 SumTotal Systems, LLC. All rights reserved. Duplication prohibited. 2
Typical SAML Components
Source: http://www.oasis-open.org/committees/download.php/27819/sstc-saml-tech-overview-2.0-cd-02.pdf
Copyright © 2013 SumTotal Systems, LLC. All rights reserved. Duplication prohibited. 3
Implementing SAML 2.0
• SumTotal LMS supports only SAML 2.0 Standards.
• We support only IDP-initiated SAML authentication.
• The SAML Response should be signed and base64 Encoded.
• UserName should be passed in NameID element under Assertion\Subject Keys.
• We use the timestamp provided in IssueInstant attribute of SAML Assertion to find the valid period
(+/- 5 min ) for the SAML Response.
• Currently, we do not support signed or encrypted assertions.
• Deep linked URLs can be passed through an additional URL parameter of “OriginalURL.”
IDP Initiated Web SSO
Source: http://www.ijcsi.org/papers/2-41-48.pdf
4
When Learning Maestro is Accessed from a Portal
1. The user logs into the customer portal.
2. The user clicks on a link to the LMS from the customer’s portal.
3. The link points to an IDP page.
4. The IDP pages posts an HTTP Request to Learning Maestro
5. The request is an < ... > message.
Typical Structure of a SAML Response
• Below is the typical SAML Response received by LMS from IDP
• Value of SAMLResponse parameter should be base64 Encoded.
Please double-click to open the below XML file to view how the response looks after decoding:
ExampleSuccessfulAssertion.xml
5
Configuring SAML 2.0
SumTotal Maestro supports SAML 2.0 for the “Identity Provider Initialized SSO” protocol.
To configure your Maestro domain to accept SAML 2.0 Assertions, the following steps must be taken:
1. Confirm that Usernames are in sync
2. Provide an X.509 Certificate to SumTotal Systems (SHA1 Hashed)
SumTotal Systems will configure your environment with the X.509 cert you provide.
3. Point your call to the following URL:
https://gm1.geolearning.com/geonext/<your_domain>/saml.geo
After authenticating to your Identity Provider, the provider will pass a user into Maestro IF:
• The user has a username matching an existing Maestro username
• The x509 certificates match on both sides
If authentication fails, the user will be presented with a failure page.
Assertions
An optional assertion is available to specify the URL a user will be sent if there is an authentication error.
ErrorRedirectURL Assertion
• If ‘ErrorRedirectURL’ is not specified and an authentication error or other security exception
occurs it will redirect the user to the default secerror.geo page as it does today
• If a value (URL) is specified for ‘ErrorRedirectURL’ and there is an authentication error the user
will be redirected to the URL specified
Sample
6
Additional Information
For additional information on SAML, please refer to the following sources:
Wikipedia: Security Assertion Markup Language
OASIS Executive Summary
IJCSI Intermediate Concept
OASIS Technical Overview
FAQs
Question Answer
What .NET library are we using? SumTotal uses “Componentspace” net SAML 2.0 library
Can users still log in via the login page? Yes. The SAML target page is different than the login page.
Can we deep link into the LMS through
the SAML 2.0 authentication workflow?
Can I get rid of the Logout button?
What is the Session timeout setting? Session Hard Life and Idle Life settings can be configured in
What is the unique ID for SAML? The “username” field.
Yes. “Deep Link Target” (target or original URL parameter) is
accepted. If none is provided, then it will default to the default
landing page as configured in Maestro.
Yes, When using SAML, the logout button still exists
intentionally in the navigation but can be disabled in the
“configure Navigation” options.
the security section of the administration interface of Maestro.
What is the failure page if
Authentication fails?
If the authentication fails, by default an intentionally simple error
is presented to the user stating “Authentication Failure”.
For security purposes, no further information regarding the
specifics of the failure are defined to the user.
An optional ErrorRedirectURL assertion can be used.
What URL do we point to? https://gm1.geolearning.com/geonext/<your_domain>/saml.geo

Hello,
Thanks for posting your question to here. However, this forum is used to discuss and ask questions about .NET Framework Base Classes (BCL) such as Collections, I/O, Regigistry, Globalization, Reflection. For issues regarding configuring SAML, this is beyond
the scope of our support.
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Workflow issue with interco transactions & general ledger entries in F-02

Hello Experts,
We are encountering a workflow issue when we are entering intercompany transactions with general ledger entries in F-02. Our workflow is set up with two release levels and the details are as follows:
Amount below $2500 - single release level
Amount above $2500 - two release levels
The document type that we are using is SU and it is configured with intercompany postings and trading partner enabled in the control data.
After parking a GL document that has interco amount entries below $2500 and general ledger amount entries above $2500 in F-02, the document is supposed to go to the two release levels in the workflow because the total amount is above $2500 (interco amount + general ledger amount > $2500). However, in the workflow, the document went to the single release level instead of the two release levels.
Any idea why the subledger amount takes precedent over the general ledger amounts in determining the workflow release level?
We would appreciate your help in solving this issue.

You cannot change the design of the system.
SAP may consider the change of design if all the users across the industries are reported. If a single user has a special requirement, it cannot be changed.
You need to ask, whether this is a critical requirement for your business. Otherwise, please follow the standard way.

LR 3 Bug Report - file renaming error - significant workflow issue

System configuration:
MacPro Dual 2x2.66Ghz Dual Core Intel Xeon
9GB RAM
OSX 10.6.4
Lightroom Application on System Drive
Canon .CR2 files and Lightroom Catalog on internal software-based RAID drive
Camera Raw Cache set to 50GB and resident on System drive
Here is the issue:
Once I finish the first round of editing a group of photos, I then rename them with the title of the event and a sequence number. I use LR's batch rename feature in the Library module. If I then delete 1 or more of these photos and attempt to rename them again(same event title + numerical sequence), the new names do not properly apply the numerical sequence after the filename. Either of the following can happen, and whcih one will happen is not dependednt on what I do.
1. The files can be renamed, with the first image having a sequence number 1 number higher than the lowest number I typed into the sequence box in the batch rename dialog (if I type a number 1, the sequence starts at 2). There are also random gaps in the sequence numbering scheme. For example, the numbers will count to 15, then skip to 17, then count to 176, then skip to 178. The rest of the files might be renamed correctly, or there might be gaps. The gaps always skip a single number, and most of the time the numbers skipped are odd numbers, though numbers with a 16 are usually skipped (16, 116, 216)
2. The files can be renamed as mentioned above, but with the addition of a -1 to the end of the sequence (example: filename-200-1 or filename-3-1). The addition of the -1 is also random, though it is more common with lower-numbered files than higher-numbered files.
I have experienced this bug on groups as small as 50 photos or as large as several hundred. I have tried remaning the files to a completely different text/sequence combination and then back to the one I want, and it does not help the issue. The sequence numbering is more likely to have more gaps the more virtual copies are present in the series of photos being renamed.
This is a major workflow issue for me because the files I deliver have to be named sequentially, without gaps, following a specific text/numer naming convention. The bug is currently adding many extra hours to my post-production time. Any assitance would be greatly appreciated.
Thank you

Thanks for the detailed description. I was able to repro this with your steps and have logged a bug for futher investigation.
Becky

Workflow issue plz guide

gugys i have a training on workflow of two hours
so i wanna do som initial preperation to ask som questions
plz tel me
what are the imp topics of workflow that should be covered in the session
if u have any step by step guide
plz send me at [email protected]
or all kind of documents
plz give me the links if u have
plz help me its urgent
thanks in advance

Hi Anit,
Please find some questions related to WorkFlow
1. Is there a good book about this subject?
Yes, "Practical Workflow for SAP" by Rickayzen, Dart, Brennecke and Schneider. Available from SAP press at the end of July. A german translation of this workflow book is also available directly from Galileo-Press, the publisher.
2. How do I convince my company to use workflow?
Feedback from user groups emphasizes that although the competitive advantage gained by using workflow eclipses the financial savings, it is the financial savings that are the deciding factor when obtaining support from senior management. Projects getting the blessing at the CEO level are much easier to manage, and far more likely to reach their goal within the project time frame. So plan well, and don't neglect the business case.
Because the following questions deal with the financial case in more detail, this section will finish by listing the competitive advantages.
The quality of the process is assured by pushing the relevant information together with links to related transactions directly to the user. Managers don't have the time to search for information so give them what they need to reach the correct decision.
Cycle time is reduced by pushing the process directly to the users. The users receive notification of a task immediately and can even be prioritized by the system.
The tasks are performed consistently and diligently by the users. The workflow system pushes all the necessary information needed to perform a task, including a clear description of what has to be done, how to do it and the impact this task has on the business process for your company. At any time, the user can check the list of tasks pending and determine at a glance which are the important tasks, and which tasks can be completed the next day without any negative impact.
The process instance is transparent. Any user can check at any time how far the process has progressed and which stage the process has reached. For example the call center can immediately see the status of a purchase order, an employee requisitioning a purchase would see at a glance if a colleague has been sitting on it for too long, the ad hoc notes made when approving an engineering change request are visible long after the request has gone into production.
The process is flexible, allowing it to be changed on the fly without retraining everyone involved. The description accompanying the change takes care of on-the-fly process improvements.
Deadline handing ensures that users perform the tasks within the time planned. Escalation measures ensure that the failure to meet a deadline can be corrected by other means.
Intelligent reporting highlights the weaknesses of a process. Often there is a simple cure to such weaknesses such as reeducating the users involved in the bottleneck or providing additional information (automatically). The difficulty of a non-automated process is identifying such bottlenecks.
The process definition is transparent. You can see at a glance how the process works and who will be selected to perform the different tasks. Think of the workflow as the process book. If you can spot the pattern and define the process without headaches, you can create a workflow definition effortlessly. However, don't forget that if a company has business processes that are erratic and lack a consistent pattern, the company is very likely to be losing a lot of money in terms of lost contracts, labor intensive administration and low customer confidence. It is my personal opinion that automating exactly this type of processes will yield the best returns, but only if you limit yourself to automating the basic skeleton of the process first. Don't get bogged down in the detailed exception handling. That can be done in the next phase once you've checked the process statistics and determined which exceptions are worth tackling.
As with most software the reasons for automating business processes are primarily to increase the competitive edge of your company and to cut costs. Although the increase in competitively gained by radically reducing process times is by far the most insignificant gain from workflow, you should not ignore the cost savings. The cost saving calculations are needed by upper management in order to approve workflow projects. This upper management signature will be very useful in different phases of the project and cannot be underestimated.
3. How do I calculate the cost saved by workflow?
Calculate the cost of the manual process in terms of man hours. Don't neglect the time spent gathering information. Ask the following questions:
Is the user forced to log into different systems, or scan through printed documentation....?
Does a skilled user spend time on parts of a task, where less skilled (less expensive) user could do the groundwork? I.e. Can a single task be split into skilled and unskilled tasks to free the skilled worker for work where his/her skills are really needed?
Is time spent researching the progress of a process (usually done by someone not involved in the process directly)?
Is time spent determining who to give the task to next?
Probably the most significant cost will the be the cost of failure?
How often does the process fail?
What is the real cost of failure? Loss of a contract? Loss of a customer? Law suit?
If the failure can be rectified, how labor intensive is it?
4. What are typical costs saved by workflow?
A manually processed accounts payable invoice will cost about 25 USD. After workflow enabling about 15 USD (one example based on customer feedback from a user group meeting).
5. What are typical reductions in processing time caused by workflow?
A traditional paper based approval process involving three people will typically take seven days to complete. The automated process will take one day (results based on customer feedback).
6. What do customers say are the strengths of SAP WebFlow?
WebFlow is the internet functionality of SAP Business Workflow. Based on customer feedback from the various regional users groups, the main strengths of SAP Business Workflow are:
Robust production workflow system, (upgrade continuity with the rest of the SAP system, versioning, scalability, no gluing....)
Standard workflow templates delivered by SAP can be used out-of-the-box or tweaked to deliver the optimum business process for your company. Workflows can be up and running including training in under a day (thanks to the knowledgeware delivered as part of the template packet).
Seamlessly integrated into the SAP environment, be it R/3, Business to Business Procurement, CRM, APO, mySAP.com.... Examples of integration are:
Business Reporting (WIS),
Context sensitive availability at any time through the system menu (available anytime, anywhere)
More and more standard SAP functionality is being provided by using SAP Business Workflow so your homegrown workflows fit the landscape exactly,
More and more workflow functionality is available directly within the SAP transaction or Web MiniApp.
WebFlow is becoming more and more important because companies are no longer being judged by their own performance but by the combined performance of the company AND its partners. In other words it is not enough that the business processes within your company run smoothly and faster than your competitors. You have to ensure that the processes between you and your partners are also as fast, efficient and flexible as possible. WebFlow delivers this.
7. How are users notified about their work pending?
The users are informed by a work item which you may think of as being very like an e-mail. The difference is the work item contains intelligence and by executing the work item you will be taken to the form or SAP transaction that makes up the step in the workflow. This form or transaction could be a decision, a request for information or a request for confirmation that a particular task has been performed.
The work item is usually accompanied by a description of what has to be done, where to refer to when assistance is needed (help desk, intranet...) and a summary of information about the business object or process which enables the operator to attack the task immediately.
This work item can be received and executed in MS OutlookÒ, Lotus NotesÒ, mySAP Workflow MiniApp or the SAP integrated inbox. If this is not enough, the workflow system can transmit e-mail notifications directly to any mail system, informing the user of the need to log in to the SAP system to execute the task. The e-mail notification is done on a subscription basis so that users can de-subscribe from this service if they already check their work item inbox regularly.
8. What workflow reporting is available and is it useful?
Standard workflow reports exist which allow the administrator to check statistics such as the frequency and average duration of the workflow processes. However the real strength of the workflow reporting is that it allows reports to be configured which analyze the process statistics in combination with the data involved within the workflow process and the organizational units associated with the process. For example you can determine the average time invested in a failed contract renewal request, the time taken to create material masters in different plants or the frequency of rejected purchase requisitions on a department to department basis. Often, big reducations in cost or cycle time can be obtained without touching the workflow definitions. Reeducating a particular group of users or incorporating supplementary information in a work item description can often cause dramatic improvements on the cycle times of particularly critical subsets of the process. It is not unusual that this may have a big impact on specific products, plants or organizational units. This will show up in the WebFlow reporting in LIS or the Business Warehouse but it might not show up in traditional statistical workflow reporting. Even though the average time does not change significantly, the impact on costs and profit can be dramatic.
9. How do I choose who to distribute the tasks to?
A work item is assigned to one or more users. Whoever reserves or executes the task first wins and the work item vanishes from the other users' inboxes. This eliminates the need to assign the user to one single user. I.e. No need for complicated algorithms to determine which single user will receive the work item and no need to worry about what will happen when one user is ill for the week (also taken care of by sophisticated substitution mechanisms which can be linked to the SAP organizational model).
Tasks can be assigned to an organizational unit but the strength of the workflow system is to enable business rules which select users according to the data being processed. For example, you might have one group of users associated with one quality notification type. The workflow can be configured to query the QM module directly to determine the users. You can define fallbacks using the default role associated with a task and allow agents to be specified on the fly by a supervisor.
Tasks can be assigned to office distribution lists which is useful when you want your users to subscribe or unsubscribe to a particular task. A typical use of this would be where you have a work rote or want to reduce user maintenance to an absolute minimum. The users subscribe or unsubscribe by joining or leaving an office distribution list (one mouse click).
10. What happens when a deadline is missed?
This depends on your workflow definition. In the simplest case an e-mail is sent to another user by the system (typically your supervisor so watch out!). However in more sophisticated scenarios a missed deadline can redirect that path that the workflow takes. One customer uses deadlines to automatically make an approval if the deadline is missed (at about the eighth approval level!!!). This gives the user the chance to make rejections but does not force him/her to go into the system to approve the other 99.9% of the requests. In safety critical environments the workflow might trigger off preventative action when a deadline is missed or might put other processes on hold. There is no limit as to how you can use this functionality.
11. What deadlines can be monitored?
Many different types of deadlines can monitored. At the single workflow step level you can define deadlines which trigger when the work item has not completed within a certain time and other deadlines when no one starts working on the work item within a given time. You can specify the task deadline statically (e.g. 1 week) or dynamically (e.g. 1 week for material type A and 2 weeks for all the other materials). The offset can be related to the step (e.g. you have 1 week to complete this step) or related to the process (e.g. complete within 2 weeks of the complete process starting, irrespective of how long your colleagues have hogged the previous steps).
Last but not least, deadlines can be set for sub-processes, which is often more important than the deadline of a single step in a workflow.
12. How can I check the status of a workflow?
This is one of the very cool features of SAP Business Workflow. You can usually navigate directly from the business object to check the workflow progress. For example, while viewing a purchase order you can select "workflow" from the system menu or toolbar and you will see a list of workflows related to the purchase order. Usually just one, but if you have created a few of your own and these have been triggered you will see the status of these too. And that is not all. You also see a simplified summary of all the steps that have taken place so far including who performed them, when they were executed and which ad hoc notes were attached.
13. How are workflows triggered?
Workflows can be triggered automatically by changes in the system or manually by an operator. Manually triggered workflows are good for processes that remedy a problem the operator has noticed or for dealing with a forms-based requests (E.g. my PC won't boot). Automatically triggered workflows are useful because the operator does not even have to be aware of the workflow's existence to trigger it. In addition to triggers embedded in transactions there are also generic triggering mechanisms such as a change in the status of a business object or a change in the HR data. Irrespective of how the workflow is triggered, it is linked to the business object as described in the previous answer and can be tracked easily. Because WebFlow is part of the basis system, this triggering is reliable and easy to implement.
Workflows may be triggered by events but this is not essential. The event-handling makes it easy to trigger workflows from transactions and system changes without you having to make modifications. If you are creating your own report or transaction which triggers a workflow, avoid events and trigger the workflow directly with the WAPI function call. This is particularly important when triggering a workflow from outside the SAP system. This method reduces flexibility (the workflow ID is hard-coded) but increases performance if this is an issue (we're talking about 50 000 work items a day here!).
Any exception handling workflows that are intended to be triggered manually can be triggered from the system menu when viewing the relevant transaction. The SAP system has the intelligence to suggest workflows that can be triggered manually based on the authorization of the operator and the context that the operator is working in. No additional customizing is needed here.
14. What open interfaces are supported?
The most significant interface supported is the Wf-XML standard from the Workflow Management Coalition. This is an independent organization of which SAP is a funding member, along with most other major workflow vendors. The Wf-XML interface is based on XML and allows workflows from different vendors to communicate with each other. A detailed description of the interface is available on the WfMCs web site at www.wfmc.org.
15. What is Wf-XML used for?
Although a company is far better off workflow enabling their system with SAP WebFlow when SAP software is used anywhere within the process, a collaborative process can take place between partners using different software platforms employing different workflow systems. To support SAP customers in this situation, WebFlow offers the open interface Wf-XML. This allows Business Processes enabled using different tools to communicate and control each other. Any workflow tool offering this interface can connect up with other tools that also offer this interface.
Wf-XML is the only open interface for supporting interoperability of business processes, independent of what the business process being integrated.
16. Where does Wf-XML come from?
Wf-XML comes from the Workflow Management Coalition, an independent body of workflow vendors, customers and higher education establishments.
17. How does the workflow call procedures from non-SAP systems?
The Actional control broker integrates directly into SAP WebFlow enabling proxy objects to be called directly from the workflow step. When called, the proxy method will make a call to the outside system either as a background task or as a dialogue step. These proxy objects are generated in the SAP system using a converter which converts the objects interface (DCOM, CORBA...) to the SAP syntax. A syntax converter also lets developers view any object in any of the participating systems in the developer's preferred language.
18. How can I get the workflow initiator information in my task?
1) From your triggering event to the workflow, bind the event creator element to the workflow initiator element.
2) Create a workflow container element based on USR01.
3) Add a step based on USR01.FINDUSERFROMAGENTSTRUCTURE to convert your initiator to a USR01 object.
4) Pass the USR01 object to each task you want to display the details.
Mailing
19. What differences are there between a work item and a notification mail?
a) The work item cannot be used to notify several users.
Mails can be routed to several users, just like work items. When a mail is sent, and one recipient reads and deletes the mail, all other recipients will still have access to their own copy in their own inbox. However, when a work item is processed by one of the recipients it will automatically disappear from all the other inboxes. So you can see that a work item is unsuitable for notifying several users.
It is also worth noting that a mail can be forwarded in many different ways (fax, internet...) whereas the work item cannot.
b) The work item holds up the workflow
When the workflow sends a mail (usually as a background step) it continues with the process immediately after transmitting the mail. When a work item is generated, the workflow will not continue until the work item has been processed. This slows down the process. Occasionally this is what is intended (using the work item as an approval step without the ability to reject) but usually you will better off using mails for notifications.
Note: You can send business objects as references with the mail either as a business object reference attached to the mail or as an URL (ABAP required).
What is the difference between sending a mail to a recipient list compared to sending individual mails via a dynamic loop?
Performance. Sending 1 mail to 20 recipients will cost considerably less performance than sending 20 individual mails. If the mail is sent as a SAP Office mail (as opposed to e-mail, fax...) disk space will also be a factor because the SAP office mail will only exist once in the database, with references being created for each of the recipients.
The only time you need to consider individual mails with a dynamic loop is when the text of the mail varies from one recipient to another.
20. How do I send a standard text as an e-mail from workflow?
It is very easy sending standard text , which may include data from the workflow. You simply create a background step which sends the work item description. This may include variables which will be substituted when mail is sent.
In early releases you have to create your own task based on the method SELFITEM SendTaskDescription. In later releases a wizard is available for creating the step and in release 4.6 there is even a step type which does this all for you automatically.
Whichever path you take, there is very good online documentation describing exactly what has to be done.
21. How do I send a complex text from the workflow?
You may create mails using SAPscript. These mails can include conditions which are evaluated in order to determine which text blocks which are used in the mail. Workflow variables can be used in these conditions and workflow variables can be substituted into the body of the e-mail text.
22. How do I send really complex mails from the workflow?
If you this is not enough for you will probably want to write your own ABAP routines for generating the text and generating the attachments to go with the text.
Use the function group SO01 which contains functions of the form SO_*_API1 which are ideal for creating your own sophisticated messages. There are plenty of advantages of how these are used within the SAP system.
23. How do I send reports?
There are wizards (Release 3.1) which will create workflows for you to send reports to a distribution list. You can specify whether the results should be transmitted or evaluated at the time the recipient wishes to view the report. It is usually better to send the evaluation because this allows the recipient to see the results instantaneously, without having to wait for the report to execute first.
Deadlines
24. How can I configure the workflow so that different types of messages are sent out to different people depending on how late the processing is?
Follow these steps:
1. Specify a deadline period for the step.
2. Specify a name for the event. This adds new branch from the step.
3. Add a new step to the branch which sends a mail message.
4. Add another step to the branch which sends out the second deadline warning (see mail steps above). Use deadlines in this step to configure an earliest start so that the second message is not sent until a further time has elapsed.
5. Repeat step 5 as often as you like.
25. How can I configure the workflow so that when the deadline is missed the workflow step is simply skipped?
This is tricky to explain but easy to implement once you know how.
Follow these steps (in later releases there is a wizard which takes you through the steps):
1. In the terminating events view of the workflow step activate the "obsolete" event and give it a name.
2. Specify a deadline period for the step.
3. Specify a name for the event. This adds new branch from the step.
4. Add a new step to the deadline path. This step must be of type "process control".
5. Select the control "Make step obsolete" and use the search help to specify the workflow step that has the deadline. Only steps with obsolete paths defined will be displayed (see step 1).
26. How do I trigger a workflow with an e-mail?
You can customize the system to call a BOR method when an external mail (fax, e-mail...) arrives in the system. You BOR method should either trigger the e-mail directly or trigger an event. To customize this user exit use the transaction SCOT.
27. How can I make sure that user's access their tasks via the workflow and not via the menu or launch pad?
The routing mechanism for work items uses roles and organizational assignments to determine who receives which work item. However the routing does not provide extra authorization checks based on the routing configuration. If you want to ensure that the tasks are executed within the workflow, and not via the standard transaction, service or MiniApp, then you will have to apply your own protection.
The simplest way of doing this is to remove the standard transaction from the user's menu or Workplace role (but include it in the supervisor's role, just in case).
If you want to allow the user to execute the task from the menu if and only if they have received the work item then you should replace the standard transaction with your own custom built transaction. Your own transaction simply calls the standard transaction but performs it's own authorization check first, based on the routing mechanism used in the workflow. Tip: Add a second (ored) authorization check to make sure that a supervisor can execute the transaction in an emergency.
28. What is a workflow? What is a single-step task?
A single-step task is based on an object type from the object business repository (BOR) (for example, a purchase order) and a method for the object (for example, change). A workflow can contain several single-step tasks and activities such as loops and forks. Through a workflow, you create a logical sequence for the single-step tasks. The tool for creating or changing these types of workflows (workflow template) is the Workflow Builder (transaction SWDD).
29. What is a work item (important terms)?
A work item is the runtime object of a workflow or of a single-step task.You can execute dialog work items with the inbox (transaction SBWP). Each workflow and single-step task started is assigned a unique number known as the work item ID.
30. How is an event triggered from the application and a workflow then started?
An event can be triggered from the application in three different ways:
Directly:
Within the application, the SWE_EVENT_CREATE function module or the SWE_EVENT_CREAT_IN_UPD_TASK function module, for example, generates an event in the update.
With a change document:
Change documents are written within the application when you change application objects in the update. You can link events that have the same key with these types of change documents via transaction SWEC.
With status management:
The SWE_EVENT_CREATE_STATUS function module triggers an event in the same way as the direct method when a status is changed. This event contains the object type (for example, purchase order), the object key (for example, purchase order 4711) and other information. Using transaction PFTC, you can assign the event to a specific workflow or single-step task. More settings are available in transaction SWE2.
31. How are the responsible agents determined?
You can assign agents to a single-step task in transaction PFTC. For example, you can do this using organizational units, work center roles or positions. Within a workflow pattern, you can assign specific agents for this workflow to a single-step task. The overlap between both numbers of 'possible agents' represents the number of agents ('selected agents') who have the work item in the inbox later.
32. What is the difference of between an e-mail and a work item?
E-mails and work items are two completely separate things. They just happen to be displayed in the same inbox. An e-mail is a message sent to one or several people. However, a work item is a runtime object of a single-step task or workflow. Consequently, a work item cannot be deleted from the inbox of a user. In this case in fact, you have to adjust the agent assignment or delete the work item as described in note 49545.
33. PFAC no longer works for my role responsibility setup...
Use tx: OOCU_RESP
34. How do I transport workflow definitions and agent assignments?
When transporting workflows, you have to differentiate between the workflow definition and the agent assignment.
A workflow definition is a workbench request. When you save the workflow, a workflow version is created and a request written. Further information about the transport or about the status management is provided in note 378487 and in the notes mentioned there under related notes.
However, where the agent assignment is concerned, this is a Customizing request. To allow transport of agent assignments, the value of the semantic abbreviation CORR for the TRSP group name must be empty in table T77S0.
35. How do you debug a background workflow process?
In your method write the following code:
data exit.
Do.
if exit = 'X'.
exit.
endif.
enddo.
Run the workflow, causing an infinite loop on that step, and then go to SM50.
Here you can debug the process.
36.What is the Workflow basic Customizing?
Before you can use the Workflow module, you must first execute the basic Customizing in transaction SWU3. All of the listed points should be green (the number range for customer tasks is no longer required). A detailed description of the activities is provided in the relevant information buttons. You can also execute some (but not all) of the points using the Automatic Customizing button. See the online documentation for an exact description of what happens there. The RFC destination must work correctly and the user (usually WF BATCH) should have the SAP_ALL profile.
37.: What options do I have as a user to configure the inbox individually?
You have the following options:
You can create separate user-dependent or user-independent layouts so that you can adapt the displayed columns individually. You can access the function in the Workplace via an application function key.
You can set filters to set certain criteria for individual columns or several columns simultaneously, according to which specific work items are then filtered.
You can add dynamic columns in the layout that then display dynamic elements for certain tasks and users from the work item container. However, this is only possible if all tasks in the inbox belong to just one task. If they have several tasks in the inbox, filtering serves no useful purpose because all tasks are first completely read once. You can define these dynamic columns using transaction SWL1.
38. What does the substitute rule system look like in the workflow?
You have a choice of two different substitute rulings:
Active substitute ruling (for example, for absence due to vacations): In this case, the items belonging to the absent person are automatically assigned to the substitutes inbox (in addition to his own work items).
Passive substitution (for example, for absence due to illness): the substitute must explicitly assume the substitution and can only view the items of the absent person in this mode.
For other questions, you must also refer to note 74000.
39. How can users be automatically notified that new work items are available for processing?
Unfortunately, the dialog box that informs users of new work items which appears in SAPoffice is not available within SAP Systems.
However, the following two options are provided:
In the Workflow Builder, you can designate the item as an express item via additional data. The user then receives a corresponding express dialog box.
The RSWUWFML report (note 131795) is a more flexible option. This report sends an e-mail to an external Internet address to notify the user of new work items.
40. Can I set deadlines for the latest processing of work items?
this is where you can use deadline monitoring for work items. In the Workflow Builder, you can set dates for a requested/latest start/end date for each individual step. You must schedule the SWWDHEX job via transaction SWU3 for this. Schedule the job permanently in the production system otherwise it is difficult for the job to schedule individual deadline monitoring scenarios when workflow is heavy.
41. Can I also execute work items with external programs such as Outlook?
You can use the Web GUI for HTML instead of the Windows GUI. However, note that some functions do no work in the WEB GUI, due to technical restrictions in the browser. You must refer to note 487649 on this subject.
SAP also provides interfaces which allow you to process work items with external programs such as Lotus Notes or Microsoft Outlook. Refer to notes 77099, 98408 and 454845 for details.
More stuff on WORKFLOW
Transactions
AWUV Wizard for event creation Definition tools -> Event creation -> Set up with wizard
MCA1 Workflow Information System Reporting -> Workflow Information System (WIS)
OOAW Evaluation paths
PFAC Maintain standard roles
PFAC_CHG Change roles Definition tools -> Standard roles -> Change
PFAC_DEL Delete roles Definition tools -> Standard roles -> Delete
PFAC_DIS Display roles Definition tools -> Standard roles -> Display
PFAC_INS Create roles Definition tools -> Standard roles -> Create
PFOM Maintain assignment to SAP organizational objects Definition tools -> SAP org. objects -> Create assignments
PFOS Display assignment to SAP organizational objects Definition tools -> SAP org. objects -> Display assignments
PFSO Organizational environment of a user
PFT Maintain customer task
PFTC General task maintenance
PFTC_CHG Change tasks Definition tools -> Task/Task groups -> Change
PFTC_COP Copy tasks Definition tools -> Task/Task groups -> Copy
PFTC_DEL Delete tasks Definition tools -> Task/Task groups -> Delete
PFTC_DIS Display tasks Definition tools -> Task/Task groups -> Display
PFTC_INS Create tasks Definition tools -> Task/Task groups -> Create
PFTR Standard task for transaction
PFTS Standard task
PFWF Maintain workflow task (customer)
PFWS Maintain workflow template
PPOC Create organizational plan Definition tools -> Organizational plan -> Create
PPOM Maintain organizational plan Definition tools -> Organizational plan -> Change
PPOS Display organizational plan Definition tools -> Organizational plan -> Display
SWDA Ongoing Settings Administration -> Settings
SWDC Workflow editor administration data
SWDM Business Workflow Explorer Definition tools -> Business Workflow Explorer
SWE2 Display and maintain event type linkage Utilities -> Events -> Type linkages
SWE3 Display instance linkages Utilities -> Events -> Instance linkages
SWE4 Switch event log on/off Utilities -> Events -> Event/log -> On/Off
SWEC Link change documents to events Definition tools -> Event creation -> Change documents -> Linkage
SWED Assignment of change document objects to object types Definition tools -> Event creation -> Change documents -> Define workflow properties
SWEL Display event log Utilities -> Events -> Event log -> Display
SWF3 Workflow Wizard Explorer Definition tools -> Wizards -> Workflow Wizard Explorer
SWF4 Workflow Wizard Repository Definition tools -> Wizards -> Workflow Wizard Repository
SWI1 Selection report for workflows Utilities -> Work item selection
SWI2 Work item analysis Reporting -> Work item analysis
SWI3 Workflow outbox Runtime tools -> Workflow outbox
SWI4 Task analysis Reporting -> Task analysis
SWI5 Workload analysis Reporting -> Workload analysis
SWI6 Object links Runtime tools -> Object links
SWI7 Workflow resubmission folder From Integrated Inbox or Workflow Outbox
SWI8 Error overview Part of administration of workflow runtime system (transaction SWUF)
SWL1 Settings for dynamic columns Customizing, part of ongoing settings
SWLC Check tasks for agents Utilities -> Consistency check -> Organizational assignment
SWLD Workbench for Workflow 4.0
SWLP Copy plan version
SWLV Maintain work item views Customizing, part of ongoing settingS
SWLW Workbench for Workflow 3.0
SW01 Business Object Builder Definition tools -> Business Object Builder
SW06 Customizing object types From Business Object Builder, choose Settings -> Delegate -> System-wide
SWU0 Event simulation Utilities -> Events -> Simulate event
SWU2 RFC monitor Utilities -> Workflow RFC monitor
SWU3 Customizing consistency check Utilities -> Customizing
SWU4 Consistency check for standard tasks Utilities -> Consistency check -> Task -> Standard task
SWU5 Consistency check for customer tasks Utilities -> Consistency check -> Task -> Customer task
SWU6 Consistency check for workflow tasks Utilities -> Consistency check -> Task -> Workflow task
SWU7 Consistency check for workflow templates Utilities -> Consistency check -> Task -> Workflow template
SWU8 Switch technical trace on/off Utilities -> Technical trace -> On/off
SWU9 Display technical trace Utilities -> Technical trace -> Display
SWUD Diagnostic tools Utilities -> Diagnosis
SWUE Trigger event Utilities -> Events -> Generate event
SWUF Runtime system administration Administration -> Runtime system
SWUG Workflow start transactions Definition tools -> Workflow start transactions
SWUI Start workflows From the R/3 initial screen, choose Office -> Start Workflow
SWUS Start tasks Runtime tools -> Start workflow
SWUY Wizard for message linkage to workflow Definition tools -> Wizards -> Create "Call workflow from message"
SWX1 Create notification of absence
SWX2 Change notification of absence
SWX3 Display notification of absence
SWX4 Approve notification of absence
SWXF Form applications: Access point Environment -> Demo examples -> Fill out form
Reports
RSWWWIDE Delete work items
RHSOBJCH to fix PD Control Tables
Tables
SWW_OUTBOX - Lists Workflows in outbox together with status
SWW_CONT - Container Contents for Work Item Data Container
SWW_CONTOB- Container Cont. for Work Item Data Container (Only Objects)
SWWLOGHIST- History of a work item
SWWORGTASK- Assignment of WIs to Org.Units and Tasks
SWWUSERWI - Current Work Items Assigned to a User
SWWWIHEAD - Header Table for all Work Item Types
Reward poits if helpful.
Regards,
Amber S

Workflow issue after configuring DMZ.

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