Working with sensitive information in Help

All,
I'm looking for advice on how to deal with including
"sensitive" information in Help. Specifically, there's a request to
add information in Help on how our software's security settings are
handled (i.e. setting up a user's security settings to access
certain areas or perform certain functions within our software).
Regarding access, what's the best or most recommended method
of limiting this information to only certain users (i.e. our
customers' system administrators), without their end users seeing
it? The issue would be a "regular" user accessing this information
and finding a way of changing their own settings without the
permission or consent of their sys admin.
The most immediate idea would be to maintain separate "Admin"
and "End User" versions of the help system. This wouldn't be much
work on my end, but I'm not sure if long-term there's interest in
having different versions floating around, and of course if a savvy
user finds where the admin-oriented help is located....
I'm open to any and all ideas. FWIW, we use RH 7 and our Help
is in Microsoft HTML (.chm) files.

quote:
Originally posted by:
Captiv8r
Hi Lisa
You can do it using JavaScript. But it's far from secure.
Click
here to visit a page that demonstrates this and provides the
script.
Cheers... Rick
Thanks for the link!
I'm not sure what support there might be in my office for
moving to a different Help format, but increased security is
probably a good selling point for a different format like WebHelp.

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