Worst iPod problem ever?

Hi. I have an iPod problem. My screen is cracked. I've ordered a new one, but low and behold, a new problem has risen! For a while, i could see a part of my screen and music played. Now, randomly, it is all blacked out and I cannot see or play anything. When I plug it in, it either freezes my computer or just doesn't show up anywhere on my computer. I can't tell if it is a white screen or a sad face or anything, because my screen is black. All I know is that my iPod will not respond. I have reset it (with Menu+Select) a few times, but to no avail. Is there anything I can do?

Oh and I forgot yo mention, my iPod's files (over 200 songs and 20 movies) are not backed up, because I had to do a system restore and everything got wiped.

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Hey my little sister pressed something on my ipod and ever since some o f my songs are playing only for the first few seconds how do i solve this problem

hey my little sister pressed something on my ipod and ever since some o f my songs are playing only for the first few seconds how do i solve this problem

BaconBits is right to ask if the files are protected or not.
DRM files can only be transferred using Windows Media Player, Creative MediaSource or Nano Media Explorer so that the licenses are transferred. Do not try drag'n'drop with Windows Explorer on porotected files. This is explained in the Help file manual on your CD.
Also do not use Audible Manager to transfer music files.
PB

Does Apple Canada have the worst customer support ever?

Yes! Ask me why...
I'm posting here a) to warn other Mac users what to expect if you ever need customer support and b) because there's no where you can actually e-mail comments to Apple, and trying to contact customer support has been fruitless (see below).
Here's what happened to me...
I bought my iBook just under three years ago - a few weeks ago, the logic board went. Now, because I purchased the computer less than three years ago, that's covered under the extended warranty for iBook logic boards (see here: http://www.apple.com/support/ibook/faq/).
Simple, right? Well, I took my computer in to my local authorized service provider about three weeks ago. They confirmed the logic board was the problem... copied my receipt for the iBook to prove date of purchase... agreed that it was covered by the warranty.
However, when they sent all this to Apple, their reply was that it was NOT covered because it was manufactured more than three years ago (although Apple's own website says it's purchase date - not manufacture date - that's important).
I called Apple last Monday to find out what was going on. Spoke to a nice fellow named Kevin who said he'd look into it, and call me back the next day.
Next day passed... no call. I called Kevin back left a message, and indicated I'd like to know what was going on.
Wednesday passed... no call. By this point, I'm getting anxious - the service provider can't move ahead without authoriztion from Apple, Apple's not returning my calls (or the service provider's) to grant authorization.
I tried Kevin again on Thursday. Left another message. No reply.
Tried back on Friday morning. Left another message. Still no reply.
Called customer support again Friday night. Antoine puts me hold for a half hour. I call back, explain that I've been on hold for half an hour, ask how long the wait should be. Antoine says two or three minutes. He puts me on hold again.
For another ten minutes.
I call back. Antoine explains that the reason I'm on hold is probably because customer service is closed. So why was I on hold for nearly an hour listening to terrible music? That's one of the mysteries of Apple customer support...
So here I am, with a computer that's been in the shop nearly three weeks, that can't be repaired because Apple won't honour its warranty, and no way to even find out what's going on, because Apple's customer service is such an unnavigable maze.
The sad thing is, I usually like Apples. I was even going to buy a new one this summer.
Now - not a chance.
The moral of the story? If you own an Apple, pray nothing ever goes wrong with it. If you expect your computer to ever need repairs, I'd suggest getting rid of your Apple now.
If you're considering buying an Apple - consider again.
As for me - from now on, make mine Microsoft.
iBook G3 700 Mac OS X (10.4.6)

Does Apple Canada have the worst customer support ever?
I doubt it.
Seriously, would you like some help?
Call back, and don't mess around with Customer Service. Immediately ask for Customer Relations. These are the people whose job it is to make an unhappy customer happy again. They aim to please.
A polite, but seriously disappointed tone of voice is what you need, so take some deep breaths until you can achieve that.
There was an article in the February, 2005, issue of Reader's Digest called "How to Complain." Please read these tips. Then call and tell Customer Relations your sad experience with Customer Service.
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president of an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it.
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck!
(P.S. Microsoft doesn't make computers; just the crappy OS that goes on them.)

TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Lots of ipod problems

Hi this is my first post...i recently got a new 30GB Black iPod. A few days after i got it i started having all kinds of problems. I was trying to watch a movie and then none of the buttons would work. I reset my iPod and then got the sad faced icon. Then i tried plugging it in to my PC and it was non responsive. I got a screen on my ipod saying to restore my ipod so i did. Now neither my computer nor iTunes can recognize it. I cant get any music back on it. Also when i plug in my ipod it freezes, i can't remove disk safely and when i unplug the ipod it still says "Do Not Disconnect".
I have tried reinstalling iPod Updater, now it wont even start up...it says iPod Service error and exits ipod updater.
I have also had the problem with my ipod skipping songs. Also one time while i was listening to a song i started hearing a sreeching noise and then the music stopped.
I have an iPod mini and none of these problems ever occured until i downloaded the new software. I think i might have faulty software disk.
I have no idea what is going on Please HELP!!!

This is what you can do about the iPod Service Error
http://docs.info.apple.com/article.html?artnum=93716
As far as the sad iPod, take a look at this article:
http://docs.info.apple.com/article.html?artnum=61771
If you're not able to get it working, there's a link at the end of that article to set up an iPod service request.
Hope this is helpful
CG

SQL Server 2008 is the worst installation experience ever

Sorry but you guys have really messed up with SQL Server 2008 installation.
I've been using SQL server since 6.5, so I would classify as a fan. We were looking at upgrading from 2005, which I was quite pleased with.
The installation experience is the worst I've ever experienced. I am a computer expert, and I couldn't figure out how to install it properly. Why is it that when I downloaded SQL Server Management Studio Express 2008, it seems as though it wants
to install the full database? Why is it when I was asked if I wanted to install a new version of SQL Server 2008 or use a previous install, when I chose previous install, it said that an instance ID was missing, but there was no way to specify anything
else? It drove me crazy.
Why are there so many requirements and restrictions for the installation, when all I want to do is install Management Studio? It's intolerable and makes me never want to upgrade to 2008. Why is the process so terrible when Microsoft is supposed
to have the best UE people in the business?
You guys did a really terrible job on this one.

We have not tried to cluster 2012. We used to cluster; however, we were not prepared to manage the added complications.  The result was that our non-clustered servers had better uptime.  We used to joke about how many 8s we were
getting with our cluster. (To be fair, it did not help that we had a 7x24 SLA with only 8-5 staff.  When the cluster fails to failover, it can be a long time before it is fixed. We eventually got the kinks worked out.)
I understand the frustration. Excellence and stability can be achieved, but product lifecycles can punish those who seek such qualities. Product changes and shorter support lifecycles produce revenue for MS, so I don't see this getting better.
There will be a new OS, new SQL, and a new set of problems the next time around.
I expect things to get worse until we get pushed into the cloud.  A stable environment in the cloud is profitable for MS and clients.  I do not think this is the case now outside the cloud. Upgrading applications to remain
on supported products is very costly. And about the only business benefit of the upgrade is that the product remains on a supported platform and gets security updates. Sort of sound like that blackmail virus? I'd rather pay to have a
patch for new features and focus on application upgrades that improve business processes. Now bug fixes can require a major version change - which will have new bugs. I'm ranting because of some head pounding
I've done this week due to a hard coded limitation introduced in SQL 2012 by design. I'll replace the process, but I wonder how long it will work as my SQL related PSH often breaks with a new version of something.  I'll
stop now. Where'd my Prozac go? Next week is new week, life is good, everything will work,....
PS I actually enjoy the work and think MS products are decent; however, our environment does seem to be more frail and less stable due to MS product changes - even if the products are getting better. Better is worse - what an odd thought.
Randy in Marin

"worst sounding phone ever"

In my office, all of us who use the 8830 Blackberry, get complaints from the people we speak with on the phone that our phones are the "worst sounding phone ever".
We have tried talking softer or louder, re-positioning the phones when we talk....we've tried it all. Changing the sensitiviy in the voice dialing settings does not help... (now I know why I see posts here re: problems with the voice dialing -- its gotta be the mic! )
Nothing apart from using a hands-free device seems to help.
It is as though the phone's microphone is too sensitive and everything is distorting. My calendar is a horrible phone.
This is very annoying.
Is anyone else experiencing this?
Is there a fix for it?
DV

Hi and welcome to the forums!
Quick test:
Go to voicenotes and record a mini conversation.
Play it back and see how you sound, and the background noise.
If it sounds normal, it may not be the mic.
Go to work and have everyone check the DB levels in Options Status .
The lower the number the better the quality -30 is good -70 bad.
You could be having reception problems with a very clear signal.
Thanks,
If you need further information please ask!
If not please resolve the post. Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

I have upgrade ios 6 to ios7 on my iphone 5. I do NOT like it. I want to come back to the previosu version. why is it so complicated. Why can I not find the instruction strait from apple? This is the worst possible upgrade ever.

I have upgrade ios 6 to ios7 on my iphone 5. I do NOT like it at all. I want to come back to the previous version. why is it so complicated? Why can I not find the instruction strait from apple? This is the worst possible upgrade ever. It make me think of when ericsson got sold to Sony....drastic PC change.
I would like to have simple instruction on how to downgrade.
It feel like a change that I did not ask for , ok I push the upgrade buttom, but really this is the worst update aver!
HELP!

iPhone User Guide (For iOS 7 Software)Sep 20, 2013 - 23 MB

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What

16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What happened?what do I do now??????? Help!

Note that you don't have a Mac Pro as stated. Your profile says you have a MacBook Pro. Please clarify as they are entirely different computers. If nothing below works for you, then make a Genius Appointment and take it in for service.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a

i can not re install Adobe Acrobat 7.0 professional on my computer. It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623. This is the worst interactionI have ever had with a company.

Hi joej49728017,
I am so sorry for the inconvenience caused. However this is just because Adobe Acrobat 7.0 is an outdated version & the now the activation server for it does not exist.
Please refer to the following KB doc. Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3
The above link will help you to install a special version that does not require activation.
In case you further need any help, please let us know. We will be more than happy to help you.
Regards,
Aadesh

Why does the top button always brake why as my screen decided to pop off why is the back of my case bending when I have never dropped it why dose this shity phone keep sending text messages as picture messages this is the worst phone av ever had!!

Why does the top button always brake why as my screen decided to pop off why is the back of my case bending when I have never dropped it why dose this shity phone keep sending text messages as picture messages this is the worst phone av ever had!!

I know a lot of people with iphone 5 and have never heard them complain about top button always brake and screen that decides to pop off or the back of their case is bending.
That sounds like a phone that has been dropped a numerous times.

Serious ipod problem

i just purchased an ipod mini off ebay for $15000. i have tried to turn it on by pressing the screen like it says in the manual i got off ebay for $100. do u think that i have been ripped off. the hold button at da top is on but i do not think that matters. please help me peace out everyone

You paid $15,000 for an iPod or $150?
Which iPod do you have?
Identifying different iPod models
Does it look like one in those pictures?
Try entering the serial number in the About Your Support Coverage
box on this page...
http://www.apple.com/support
No iPods have ever turned on by pressing the screen. You need to press a button on the click wheel.
See this if it's not turning on...
iPod Won't Turn On
If your serial number isn't recognized and it doesn't look like an iPod in that link, it is most likely not an Apple iPod.
btabz

In FCP x backup process is constantly running in background even though its done which results into slow working of FCP x. any idea to resolve the issue. I am using 10.1.3 and facing the problem ever since i have updated my FCP x to 10.1.3

in FCP x backup process is constantly running in background even though its done which results into slow working of FCP x. any idea to resolve the issue? I am using 10.1.3 and facing the problem ever since i have updated my FCP x to 10.1.3

Go into preferences and under playback turn off background render. That helped speed things for me when working with large files.

***Serious iPod Problems***

My brother is havign some serious iPod problems. A while ago the battery died after having it for about 2 years. He just had the battery replaced, it will atleast bootup now, but it wont get passed the Apple logo. I can get it to boot into Disk Mode, then reset it, but it still wont get passed the Apple logo. Does anyone have any idea what's happened to it?
Thanks in advance!
Matt

Hi Jeff, thanks for the response, i have been able to do that a bunch of times today, i've even opened up the Disk utility and erased and then done it, no such luck, it just wont get passed the apple screen

20 GB Ipod Problem - Not viewable in Windows and wont start

Hello all, wondering if you can help me with this Ipod problem i have.
1) Ipod turns on and displays folder with exclamation mark.
2) Ipod is not viewable in my computer
1 - I have tried a reset and putting into disk mode, which goes through fine, but it still starts with the above error.
2 - I can sometimes view the Ipod in My Computer and or disk management, but can not go into it or format it. Diskj manager reports it as un-readable.
If i try to run Ipod update/restore application it asks me to plug in an Ipod.
Any ideas on what else i can do? I thought i could at least get windows to see the device and format it to a standard Fat32, then use the Ipod restore to re-write the folders to use it as a ipod.
Thanks

Try this then
The Sad iPods icon, clicking sound or folder with an exclamation mark are the toughest problems to deal with, and must do a Restore in order to fix it. However, when your iPod is showing this icon, it is probably too late for your computer to recognize the iPod.
1. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
There are also some cases being reported that some unrecognized iPod being able to be erased with Linux, then reconnect the iPod with the original computer and do a Restore there.
8. Try to do an Erase (Disk Utility) on a Mac computer or a format with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer). You may need to plug and unplug your iPod with the computer for several attempts, and switching around Format and Restore, and hope out of sudden, it will get recognized.
9. Diagnostic mode solution – which I copied from a thread of a post from thinktwice
“Then I cam across this special Diganostics Mode that you can get to by resetting and then while the Apple is showing pressing the Select and backwards keys simultaneously. It bring up and weird Diagnostic utility witha a abunch of tests. Here is what I did
- I tried the 5in1 test and got and error on Firewire.
- I did the HDD R/W and surprisingly it passed.
- I went on to the HDD scan. This supposedly tkaes acouple of minute so I waited. I think 4-5 dots appeared then nothing. The iPod started to get hot. THe disk was spinning away. After a while the battery got very low. THis test chews up the battery. So I escaped out by resetting and went to connect it to a power source.
My USB was dangling out of my computer and I was too lazy to get the Firewire AC adapter thing going so I connected expecting the whole lockup thing with iTunes. Surprise. IT was recognized immediately and has been working like a champ. So go figure.
Details on Diag mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/index.shtml
10. Let me ask you a question, if an iPod with no iPod software with it. When your connect it with a computer, what would happen?
Yeah, the computer will treat it as a fresh external hard disk, which will get force mounted, the computer will ask you to format the iPod. It does not really matter the format is completed or not, the key is to erase (or partly) the corrupted iPod software on the iPod, after that the computer will recognize it.
Once it has been completed, eject your iPod, open the iPod updater and interestingly, you will able to do the Restore this time.
Base on the above, that's why I suggest Windows users who experience trouble with their iPods should locate a Mac machine or vice versa. PC computer will not recognize a Mac formatted iPod, but it will get mounted in an attempt to format your iPod.
11. Put your iPod in disk mode and plug with a computer, and have a boot of your computer using the Mac OS or XP startup disks, hope that your iPod will be seen on Mac's Disk utility and allow you to do a Erase there. Or, under the XP, you will be able to find your iPod there for you to do a Restore.
But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
I have just read an interesting solution about the Sad iPod, it does make sense but the warranty will be waived once you open the iPod, I would not do it myself as I am not good on doing this
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Pictures and instructions of how to open the iPod case for battery replacement
http://www.kokopellimusic.us/KM_instructions.htm

Worst iPod problem ever?

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