"worst sounding phone ever"

In my office, all of us who use the 8830 Blackberry, get complaints from the people we speak with on the phone that our phones are the "worst sounding phone ever".
We have tried talking softer or louder, re-positioning the phones when we talk....we've tried it all. Changing the sensitiviy in the voice dialing settings does not help... (now I know why I see posts here re: problems with the voice dialing -- its gotta be the mic! )
Nothing apart from using a hands-free device seems to help.
It is as though the phone's microphone is too sensitive and everything is distorting. My calendar is a horrible phone.
This is very annoying.
Is anyone else experiencing this?
Is there a fix for it?
DV

Hi and welcome to the forums!
Quick test:
Go to voicenotes and record a mini conversation.
 Play it back and see how you sound, and the background noise.
If it sounds normal, it may not be the mic.
Go to work and have everyone check the DB levels in  Options Status .
The lower the number the better the quality -30 is good -70 bad.
You could be having reception problems with a very clear signal.
Thanks,
If you need further information please ask!
If not please resolve the post. Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    gerio wrote:
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    Gerio??? Can I give you negative Kudo's for that one? 
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  • C3-01 The Worst phone ever nokia released....

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    Yes! Ask me why...
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    Does Apple Canada have the worst customer support ever?
    I doubt it.
    Seriously, would you like some help?
    Call back, and don't mess around with Customer Service. Immediately ask for Customer Relations. These are the people whose job it is to make an unhappy customer happy again. They aim to please.
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    There was an article in the February, 2005, issue of Reader's Digest called "How to Complain." Please read these tips. Then call and tell Customer Relations your sad experience with Customer Service.
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    You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president of an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
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    Plead your case
    Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
    Be nice
    You’re unlikely to get what you want if you’re rude.
    Good luck!
    (P.S. Microsoft doesn't make computers; just the crappy OS that goes on them.)

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    iPhone User Guide (For iOS 7 Software)Sep 20, 2013 - 23 MB

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    Message was edited by: Rob Tyler

    Take it out of silent mode.

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    gerio wrote:
    SKH. Can you read? I have my doubts.
    There is a difference in asking someone to not make generalizations and asking someone to calm down. I did the former. As I am doing to you. The both of you are calling people like me liars. Fair?
    And both of you need to exchange your phones and stop kicking the general population in the teeth because we have phones that work. Geri O
    Gerio??? Can I give you negative Kudo's for that one? 
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