Wrap up Report and SQL

Hello,
I am trying to build a report to ' determine the volume of calls with a specific call type that have a specific wrap up code associated with it' using IBM Cognos. However I couldn't able to find SQL query in CUIC and schema document. Can any one provide me the SQL details for Wrap-Up code.
We are using CUIC however, couldn't find any report for Wrap up code.
UCCE - 9.0.4
Regards,
Sam

There is no special table for holding wrap-up data itself. However you can Termination_Call_Detail table and field name is WrapupData.
It will provide you the wrap-up-code associated with call.
And you will have build your query accordingly.

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CA Forum: Data Connectivity and SQL
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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Look's like, when report using SQL Server Authentication there's some problem. but, when report using Windows Authentication, it's fine.
I'm looking for comment. Please help me

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Hello,
Crystal Reports are supported on
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Karl
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Dear Mike Yin,
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Unable to connect to report server - on Win 8.1 and SQL Server 2014

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Tracy
Tracy Cai
TechNet Community Support

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