Writr off accounts not display in print document (ISU BILLING)

Hi all,
I got the problem with write off when a customer is changed to an indigent customer all their debt has to be written off which results their account to R: 0. The invoice does not pick up all write offs with regards to write off reason 11-Indigent accounts which cause a lot of invoicing errors.
Please give me advice
Thanks
Ashok

Thanks for your reply iam happy for that, i need some clarifications about this issue...
when am i invoicing particular this account the total amount of write- offs not display in the print documents.
Please advice me .
With Regards
Ashok

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Writr off accounts not display in print document (ISU BILLING)

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