WRT1900AC Does this device work?

I've had this router for about 20 days now and I'm convinced it simply does not work.  At $250, it's the worst purchase decision I've ever made.  I've searched this forum, but it sounds like my experience is like others... Unboxed unit, set it up.  Updated to the latest firmware.  Connected a device.  Nice it works! Connected a second and third device... why is that light flashing orange!?!  Why are my family member complaining they lost thier connection?  Let me contact support. Okay, download firmware, factory reset, update firmware, unplug stuff, plug it back in.. turn it on.  I'll disconnect devices too, so I dont hear any more complaints. Hey, it worked!  Ten days without a reboot!  Let me start reconnecting devices again.... Wait, why is it rebooting?  More complaints!  People, be patient! Seems to me the device runs really well if nothing is connected to it!  When I start actually using the router, I'm right back to 12 hour reboots. I build my own computers... if this thing isn't really fixed soon, they'll lose a customer for life AND I will tell everyone I know to stay away from this company. (Belkin and Linksys) Any advise (beside returning this piece of garbage) is appreciated - Bill

Mines been working great for me using the lastest FW. Was a Factory Reset performed before and after any firmware updates then set up from scratch?  Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
What ISP Modem service link speeds UP and Down do you have?
Check cable between Modem and Router, swap out to be sure. Link>http://en.wikipedia.org/wiki/CAT6 is recommended.
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask.
http://www.linksys.com/us/support-article?articleNum=134914
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=88e63d78588142e6bb68e22d7faf2046_Configuring_the_MTU_Settings_of_your_Linksys_Smart_Wi_Fi_rou.xml&pid=80&respid=0&snid=2&dispid=0&cpage=search Router and Wired Configurations
Setup DHCP reserved IP addresses for all devices ON the router. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
Ensure devices are set to auto obtain an IP address.
If http://en.wikipedia.org/wiki/Ipv6 is niot an option on the router, select Local Connection Only. Wireless Configurations
Ensure the default (linksys) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios for dual band routers. Can be anything and not something that's already in use by any neighbouring WiFi routers.
What wireless modes are you using?
Try Mixed mode, single mode G or N or mixed G and N on 2.4Ghz and single mode N or Mixed on 5Ghz?
Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz. http://en.wikipedia.org/wiki/List_of_WLAN_channels
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=f2625b15a5d7454b8e7fafbe65d5aa63_4009.xml&pid=80&respid=0&snid=4&dispid=0&cpage=search
What security mode are you using? Preferred security is WPA-Personal. WPA2 Only. http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=8ce9e83bd3784001aee72da7f1ef48e8_Changing_the_basic_wireless_security_settings_of_your_Linksy.xml&pid=80&respid=0&snid=2&dispid=0&cpage=search
http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=19073
What wireless devices do you have connected?
Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
Any other WiFi routers in the area? Link> Use http://www.techspot.com/downloads/5936-inssider.html to find out. Use v3. How many?
WMM Support must be enabled for single wireless N mode to function.
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&articleid=5471
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=d9a3b1b2039741948a2365b053a93ea8_3759.xml&pid=80&respid=0&snid=2&dispid=0&cpage=search
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials
http://kb.linksys.com/Linksys/GetArticle.aspx?docid=acca9b9008f04a66af818c2ab366001e_Positioning_the_external_antennas_on_the_Linksys_WRT1900AC.xml&pid=80&converted=0BillyS54 wrote:
I've had this router for about 20 days now and I'm convinced it simply does not work.  At $250, it's the worst purchase decision I've ever made.  I've searched this forum, but it sounds like my experience is like others... Unboxed unit, set it up.  Updated to the latest firmware.  Connected a device.  Nice it works! Connected a second and third device... why is that light flashing orange!?!  Why are my family member complaining they lost thier connection?  Let me contact support. Okay, download firmware, factory reset, update firmware, unplug stuff, plug it back in.. turn it on.  I'll disconnect devices too, so I dont hear any more complaints. Hey, it worked!  Ten days without a reboot!  Let me start reconnecting devices again.... Wait, why is it rebooting?  More complaints!  People, be patient! Seems to me the device runs really well if nothing is connected to it!  When I start actually using the router, I'm right back to 12 hour reboots. I build my own computers... if this thing isn't really fixed soon, they'll lose a customer for life AND I will tell everyone I know to stay away from this company. (Belkin and Linksys) Any advise (beside returning this piece of garbage) is appreciated - Bill 

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