TS2446 Please help me,I can not purchase from apple store becuse it is ask me the secirty question in my apple ID but I forget my secrity question
Hello,
Please help me,I can not purchase from apple store becuse it is ask me about the secirty question in my apple ID but I forget my secrity question.
Thanks,
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 to 48 hours (and check your Spam folder as well as your Inbox). A month or two ago Apple had temporarily suspended the reseting of security question/answers whilst account security processes were improved, but that may now have finished.
Similar Messages
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HT5625 can not purchase from apps store. message states - Apple ID is disabled.
Can not purchase from Apps Store. Continue to get message stating that Apple ID is disabled after I select install. I have change my Itune account pass word and updated all information.
After resetting your password you might then need to log out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store
HELP!
thank you for your time
ChrisThe old owner needs to go to Apple's website to "edit your Support Profile" to delete ownership registration of your product(s).
You then register your "new" device, also online. Once the old owner has deleted ownership, the serial number is freed for a user (new owner-you) to add it. You should obtain/have an Apple ID first.
On your computer, in the App Store Application, sign-out the old account. Create a new account (or sign in your account - your Apple ID). -
Can not purchase from app store invalid apple ID
I have an old email address that my brother used years ago as an apple ID.This email address doesn't exist today and I never ok'd it's use in the first place but every time I want to make a purchase from the app store that old email address comes up and I'm done.How do I delete it from the apple ID sign in screen ?
I clear it and put in my current apple ID email address but when I enter it with my password a screen pops up and says it's unauthorized due to the old one.
It's driving me nuts,
I'm new as of now wasn't aware of this valuable site as I'm sure there is alot of knowledge in it's members,
Thank YouIf the old Apple ID is showing up when you are trying to update apps that just means that those apps were purchased under that Apple ID.
To resolve the problem you either need to find out (or reset) the password on that old Apple ID so you can type it in when asked, or you need to delete the apps and re-purchase (or re-download them if they were free) under your own Apple ID.
If you do the latter, make sure that your Apple ID is signed into iTunes. On the computer in the iTunes App, on the iDevice under Settings>iTunes & App Store.
Cheers,
GB -
I can not purchase from within the application clash of clans where necessary to answer the security questions that forgot their answers please help thank you
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Hello
I have a problem in calculating the apple id Can you help me please
I forgot answer security questions for your account How can knowledge
Please help
Please reply as soon as possible
I can not buy from camels Store
And the rest of the account balance $25
Message was edited by: lingo azamI think you mean App Store.
Rescue email address and how to reset Apple ID security questions -
Hi I have a problem I can not purchase from the iTunes application with the knowledge that I have dollars I hope a solution to this problem and thank you
What happens when you try to buy something ?
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it's a different problem ... ? -
Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset
Message was edited by: Diavonex -
How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?
By using one of third-party programs discussed in this previous discussion:
Best iPod to PC -
I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808) -
I want to import songs frm my Ipod to my itunes library. Songs were ripped from CDs to the ipod not purchased from itunes store...how can this be done?
You would have to let itunes rip the songs from the cd's, or you would have to copy the music from the computer which ripped cd's.
iTunes does not support transferring music from the ipod unless it was purchased from the store. -
My account is charged $ 50, and I can not purchase from within the game clash of clans
My account is charged $ 50, and I can not purchase from within the game Clash Of klans I hope to solve the problem
contact iTunes support http://www.apple.com/support/itunes/contact/, we are just fellow users and can not resolve this issue for you.
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My account is charged $ 50, and I can not purchase from within the game Clash Of klans I hope to solve the problem
iPad, iOS 6.1.2Hi Ssgtn,
Contact iTunes Support:
https://expresslane.apple.com/Issues.action
Cheers,
GB -
i am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.
Try Here > https://discussions.apple.com/thread/4074945?tstart=0
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Is there a way to transfer music not purchased from the iTunes store from my ipod to my imac? Also, is it possible to move photos from ipod to imac? My computer was stolen so lost it all...have learned the lesson of backing up the hard way!
See this older post from another forum member Zevoneer covering the different methods available for copying content on your iPod back to your PC or Mac.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock
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