Xcelsius error when export to sap business object platform (Infoview)

Dear Expert,
need your help to solve my problem, currently
currently i problem when export Xcelsius swf into BOE Platform, the export is run well, my swf is stored in infoview.
but the problem is when i try to access the swf file in infoview, it's always give me error :
{quote}
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: com/crystaldecisions/thirdparty/com/ooc/FSSL/TrustDecider
 org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:512)
 org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377)
 org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
 org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
 javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
root cause
javax.servlet.ServletException: com/crystaldecisions/thirdparty/com/ooc/FSSL/TrustDecider
 org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:843)
 org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:776)
 org.apache.jsp.jsp.Flash_005fView.view_jsp._jspService(view_jsp.java:236)
 org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
 javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
 org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)
 org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
 org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
 javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
root cause
java.lang.NoClassDefFoundError: com/crystaldecisions/thirdparty/com/ooc/FSSL/TrustDecider
 com.crystaldecisions.enterprise.ocaframework.ServiceMgr.<init>(ServiceMgr.java:616)
 com.crystaldecisions.enterprise.ocaframework.ServiceMgrFactory.getServiceMgr(ServiceMgrFactory.java:64)
 com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.<init>(SecurityMgr.java:120)
 com.crystaldecisions.sdk.occa.security.internal.SecurityFactory.makeSecurityMgr(SecurityFactory.java:155)
 com.crystaldecisions.sdk.framework.internal.SessionMgr.<init>(SessionMgr.java:240)
 com.crystaldecisions.sdk.framework.internal.CEFactory.makeSessionMgr(CEFactory.java:94)
 com.crystaldecisions.sdk.framework.CrystalEnterprise.getSessionMgr(CrystalEnterprise.java:121)
 com.businessobjects.webutil.clientaction.ActionHelper.getEnterpriseSession(ActionHelper.java:284)
 com.businessobjects.webutil.clientaction.ActionHelper.getEnterpriseSession(ActionHelper.java:234)
 org.apache.jsp.jsp.Flash_005fView.view_jsp._jspService(view_jsp.java:66)
 org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
 javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
 org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)
 org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
 org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
 javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
note The full stack trace of the root cause is available in the Apache Tomcat/5.5.20 logs.
{quote}
tomcat stdout.log
{quote}
Jun 15, 2010 2:12:42 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet jsp threw exception
java.lang.NoClassDefFoundError: com/crystaldecisions/thirdparty/com/ooc/FSSL/TrustDecider
 at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.<init>(ServiceMgr.java:616)
 at com.crystaldecisions.enterprise.ocaframework.ServiceMgrFactory.getServiceMgr(ServiceMgrFactory.java:64)
 at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.<init>(SecurityMgr.java:120)
 at com.crystaldecisions.sdk.occa.security.internal.SecurityFactory.makeSecurityMgr(SecurityFactory.java:155)
 at com.crystaldecisions.sdk.framework.internal.SessionMgr.<init>(SessionMgr.java:240)
 at com.crystaldecisions.sdk.framework.internal.CEFactory.makeSessionMgr(CEFactory.java:94)
 at com.crystaldecisions.sdk.framework.CrystalEnterprise.getSessionMgr(CrystalEnterprise.java:121)
 at com.businessobjects.webutil.clientaction.ActionHelper.getEnterpriseSession(ActionHelper.java:284)
 at com.businessobjects.webutil.clientaction.ActionHelper.getEnterpriseSession(ActionHelper.java:234)
 at org.apache.jsp.jsp.Flash_005fView.view_jsp._jspService(view_jsp.java:66)
 at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
 at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)
 at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
 at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
 at java.lang.Thread.run(Thread.java:595)
{quote}
i tried create a simple "hello word" swf and export to infoview, but still give me same error.
thanks in advance.
Luqman
Edited by: luqman hakim on Jun 15, 2010 9:17 AM

Sebastian Koeffer wrote:
Hi Gowda,
>
> an instance of the report did not solve our problems. Even if it does, this is not our preferred solution. Anyway we would like to prefer to use the direct universe connection (Create new universe query) instead of linking to a Webi or Crystal report.
>
> Best regards,
> Sebastian
Hi Gowda Timma Ramu,
i create an instance of report by USER1... and..... dashboard is pointed to latest instance.
when i refresh a dashboard (by clicking on refresh button) it requires login to infoview ... i login to infoview by USER 2 not by USER1.....
it showing an error
_The current refresh option requires a report instance that does not exist. (LO 26301)_
Note:-But data is changing in dashboard
any solution for solving this error.
Its urgent...
Thank You.

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Below are 2 procmon.exe outputs, the first when exporting works and the second when it doesnu2019t
 
 
 
1) Procmon.exe output when exporting works fine
 
 
 HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS Desired Access: Read
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\CommonFilesDir SUCCESS Type: REG_SZ, Length: 72, Data: C:\Program Files (x86)\Common Files
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL FAST IO DISALLOWED
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
 7:16:30.7403615 AM test.exe 4396 FASTIO_QUERY_INFORMATION C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL FILE LOCKED WITH ONLY READERS SyncType: SyncTypeCreateSection, PageProtection:
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS SyncType: SyncTypeOther
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Image Base: 0x79260000, Image Size: 0x1073000
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryNameInformationFile, Name: \Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide SUCCESS Desired Access: Read
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide\PreferExternalManifest NAME NOT FOUND Length: 20
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 
 
 //////////////////////////////////////////////////////////////////////
 2) Procmon.exe output when exporting doesnu2019t work, notice that it tries to open MSO.dll at the same location as in the output above but fails, it tries then to open it at several other locations and fails
 
 
 HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS Desired Access: Read
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\CommonFilesDir SUCCESS Type: REG_SZ, Length: 72, Data: C:\Program Files (x86)\Common Files
 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL FAST IO DISALLOWED
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL SUCCESS Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL FILE LOCKED WITH ONLY READERS SyncType: SyncTypeCreateSection, PageProtection:
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS SyncType: SyncTypeOther
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL SUCCESS
 C:\Users\Paul\projects\temp\test\Debug\MSO.dll FAST IO DISALLOWED
 C:\Users\Paul\projects\temp\test\Debug\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Program Files (x86)\Microsoft Office\Office12\MSO.dll FAST IO DISALLOWED
 C:\Program Files (x86)\Microsoft Office\Office12\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Windows\SysWOW64\MSO.dll FAST IO DISALLOWED
 C:\Windows\SysWOW64\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Windows\system\MSO.dll FAST IO DISALLOWED
 C:\Windows\system\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
 C:\Windows\MSO.dll FAST IO DISALLOWED
 C:\Windows\MSO.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a

I tried to run exporting code in a .net application and got the same error. I first created the COM object that causes the problem and then ran exporting CR functions. It works fine if I run the code without creating the COM object.
Below is the code I used.
 Type objClassType = Type.GetTypeFromProgID("ebms.main");
 object objMain = Activator.CreateInstance(objClassType);
 try
 object[] p = new object[4];
 p[0] = "C:\\ebms\\co1";
 p[1] = "C:\\ebms\\co1";
 p[2] = "Administrator";
 p[3] = "";
 objClassType.InvokeMember("LoginToCompany", System.Reflection.BindingFlags.InvokeMethod, null, objMain, p);
 catch (Exception ex)
 this.RPTDoc = new ReportDocument();
 this.RPTDoc.Load(@"C:\\Users\\Paul\\Desktop\\AR Customer List.rpt");
 PdfRtfWordFormatOptions pdfOpts = ExportOptions.CreatePdfRtfWordFormatOptions();
 MicrosoftMailDestinationOptions mailOpts = ExportOptions.CreateMicrosoftMailDestinationOptions();
 ExportOptions exportOpts = new ExportOptions();
 pdfOpts.UsePageRange = false;
 exportOpts.ExportFormatOptions = pdfOpts;
 mailOpts.MailMessage = "something";
 mailOpts.MailSubject = "something";
 mailOpts.MailToList = "emailaddress";
 exportOpts.ExportDestinationOptions = mailOpts;
 exportOpts.ExportDestinationType = ExportDestinationType.MicrosoftMail;
 exportOpts.ExportFormatType = ExportFormatType.PortableDocFormat;
 try
 this.RPTDoc.Export(exportOpts);
 catch (Exception ex)
 MessageBox.Show(ex.Message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);

Error when determining a number from object BI_ODS

Error When determining a number from object BI_ODS and number 01 when flat file source system is assigned to transfer rules of infosource , when activating this error occured .
plz need solution.

Hi,
Number ranges can be maintained through the transaction SNRO. For details check:
http://help.sap.com/saphelp_nw70/helpdata/EN/2a/fa02e3493111d182b70000e829fbfe/frameset.htm
Rgds-
Sonal

Xcelsius error when export to sap business object platform (Infoview)

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