XI 7.0 Visual Admin issue

Question

Hello,
I am trying to install XI 7.0 (NW 2004s). The installation was error-free. However, while doing post installation steps, Visual Admin threw a 'Session expired' error. Since then, I am unable to login to Visual Admin using J2EE_ADMIN (throws "Authentication did not succeed" error). I have activated SAP* user using configtool, and unlocked J2EE_ADMIN. I have also changed J2EE_ADMIN password several times using SAP GUI.
But still, the error persists.
Please let me know if anyone has a solution.
Thanks in advance
Partha

Answer 1

Hi Partha,
Try opening Visual Admin if your not able to login with username(administrator) and password. Problem with NWD2004s do the following steps.
C:\usr\sap\J2E\JC01\j2ee\configtool->configtool.bat->open it
1. Click on Secure store
2. Right you will find :
admin/password/J2E->retype your admin passowrd which you gave during installation=>SAVE properly
Restart the server and try login visual admin
Now ur able to login visual admin right follow the steps:
Try here If ur not able to login http://<server name>/irj/portal :home page using (username)administrator and password
do the following steps(user locked).
(**Administrator locked so we have enable superadmin and unlock the administrator and again diasble the super admin
then only can able to login using administrator**)
=>Activating emergency(super admin) user:-
1. Start configtool
2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]
a. ume.superadmin.activated - true
=>i doubht here did u saved properly
b. ume.superadmin.password - <password> [set the password->click set button->
it will again ask by open popup window type the same and it will say restart to reflects]
3. Restart Java Application server
Unlocking administrator:
Login to Portal Page => http://<severname>/irj/portal
Give username:SAP* and password which u typed
=>under user management tab ->click on search user left pane -> search label followed by input field will be there ->give * in inputfield and click search button->
you can we view ALL users and roles etc.
select user administration by clicking on check box ->modify->reset the password->save properly
Again diable super admin go to
1. Start configtool
2. set the following properties: [Instance_ID<ID> -> Server_ID<ID> -> services -> com.sap.security.core.ume.service]
a. ume.superadmin.activated - false->save it will ask u restart is must for reflect the settings
3. Restart Java Application server
Go to http://<severname>/irj/portal
Give username:aministrator and password which u typed
hopefully i should solve ur problem
Regards, Suresh KB