Yesturday i got a new iphone but it doesnt let me to connect to itunes, yesturday i got a new iphone but it doesnt let me to connect to itunes
yesturday i got a new iphone but it doesnt let me to connect to itunes, yesturday i got a new iphone but it doesnt let me to connect to itunes
Ralph9430 u know what can i do
Similar Messages
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yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it so i tried reseting it and whean i was reseting it it went black and hasnt came in since ive tride to hold power and home but dont work plz help
kawasaki-boss wrote:
yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it s
How could it have been a brand new phone if there were already pictures on it?
I'd ask for your money back.
Matt -
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W. -
I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some are now also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?
Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.
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It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.
It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.
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I have purchased actual ringtones from the ITunes store. They were working fine on my Iphone 3 before, but I got a new laptop and the new version of ITunes, and now even though they are listed as ring tones on my ITunes, they will not transfer to my Iphone. (Please do not tell me they are songs and not ring tones, they are definitely RING TONES!) Can anyone help me with this? Thanks.
Use the Transfer Purchases command in the File menu of iTunes.
(60931) -
I just got my new i phone 5 s and did all the syncing and backing up for my old iphone 4s and set my 5 up and synced it on itunes. It synced evrything but the contacts and other minor things. those were the only things that really transfered. My apps and all my music did not. Tthe thing is when i just went to go manually start dowmloading a few of the songs that i knew i already bought , itunes is making me pay forthem again. Its not saying instal like it usuall does when you go download something aleady purchased on your itunes account. I think or thought it might have something to do with the fact that i just changed my apple id name right before i got my new phine but my apps all re-downloaded (manually-no syncing) without making me pay for them again. i dont want to have to purchase allllll my songs again. Can someone please help me!! Itried going back to my old id or signing out of this id and signing in as my old apple id but now it wot even get on that oneits likjeit doesnt exist anymore.. And when i plug my old phone it shows in the itunes everything thats supposed to be there but all that doesnt stay in the itunes when i actually un plug it so when i plug my 5 in to my computer none of the stuff is in the store for me to actually transfer it I am so good with technology and this has me stumped please help
No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that. -
I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn’t decide what she wanted so she stayed with old phone but this locked me into a new 2 yr contract . Within a wk one of the new iPhones started turning on and of like 10 –15 times a day. Wk 2 it turned off and would not turn on again . It was my sons who was in college at the time so we talked and he took it in to a Verizon store where he was told I need to come in since the account was in my name. He was away from home , Verizon could see on account it was his phone they said it was not abused, they could not even turn it on , they sold me the phone give him another phone maybe even a loaner till he gets another. So now I need to go to store and explain to 3 different people this is my phone and my son has it and I need a new one. what a waste of time after about 2 hrs and talking to different people and yes they said there were notes on his account from other person he had talked to from different store. So I finally walk out with a receipt in hand and being told I would have a new phone in a couple days. As I sat in my vehicle thinking this is stupid I looked at my receipt and noticed it said droid on it so back into Verizon I went. The salesman said that’s what your son has on his account. My son had activated a friends old phone so he has one since VERIZON REFUSED to give him one. Another hr 3 people and yes they can see he had a new iPhone and notes on it from other store. Sometimes sorry just doesn't do it. I was now late for a appointment . Now I walk out and have been told I will get a new iPhone in the mail in about 2 wk Yes 2 wks again I bought it there just give me a new one and you send old one back. I will also get a new droid that I have to send back because they said they cant cancel it . In about 3 days I get the Droid and sent it back Verizon mistake and a waste of my time . After waiting over 2 wks and not receiving a new iPhone back to Verizon I went . I am now bitter at Verizon after doing 20 yrs of business with them. 3 people 1 hr later I was told it got delivered to my post office . I got the tracking num called the post office and they say o yes that was the droid. Go back in to Verizon another hr of explaining I walk out being told I will get a new iPhone in a couple of days, We’ll see . Once again I got the phone in your store just give me a new one . Do you realize how much of my time you have wasted ? do you care? O what is Your Policy ? How many Billion did you make last year ? I am Locked into a new 2 yr contract . Why don’t you just release me ? After 20 yrs do you think I will ever renew my contract ?
Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck -
I just lost EVERYTHING on my computer. All I have left now are my songs and photos on my iPhone. Once I got my laptop back with a brand new hardrive, I was anxious to sync my phone up to iTunes. I felt that once I had all my things on my computer, I wouldn't have to worry so much about my phone getting stolen or broken or something. (My family has a bad history with accidentally washing our phones in our laundry...) I downloaded iTunes and waited an hour for the sync to back up my phone. Once that was done, I looked in my library expecting an extremely long and comforting list of songs to appear on the screen. However, there was absolutely nothing. I looked under the music tab on my phone and checked the Sync Music box only to be greeted with a scary window threatening to replace the songs on my iPhone with the songs in my library. That would be all fine and dandy IF I actually HAD songs in my library... HELP ME. I live on my music, for my music, and because of my music. Plus, I've purchased every last song on there and I would be very, very, very, very, very angry if all those 99 cent songs (which add up) were to disappear. I'd be very, very angry indeed. Oh and my artwork is all messed up on my recent purchases for some reason. Technology doesn't like me.
1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
i got my new iPhone 5 and i connected it to my iTunes on mac and it ask me if i want to setup as new iPhone or restore backup and i restore back up but now i want to delete backup and set up as new iPhone, is the anyhow?
The iCloud backup includes most things except non-iTunes purchased but the iTunes backup does not include those either. For what iCloud includes see:
iCloud: iCloud storage and backup overview -
I just got a new Mac- I have transferred my itunes but how do I transfer my iphone to the new itunes? i dont want my whole iphone to blank so please help
and everything from my iphone will transfer to the new itunes and i wont loose anything when i sync?
thankyou!! -
Hello guys..!! I have got my new iphone 4 2 days ago.The same day it got a problem of auto restart in every 1, to 2 minutes. I updated and restored it many times...but of no use... can any one help me how to solve this problem..!!
Go to Settings/General/Reset - Erase all content and settings. the connecto to iTunes and restore as a New phone. Do not restore any backup. If the problem persists you have a hardware problem. Take it to Apple for exchange.
This assumes that the phone is not hacked or jailbroken. If it is you will have to go elsewhere on the internet for help. -
Can multiple iPhones share one iTunes without syncing the phones together? We just got new iPhones and set up seperate apple id's, but don't know if we can both sync to our existing iTunes without linking our phones together (contacts, apps, etc) ????
How to use multiple iPods, iPads, or iPhones with one computer
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i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.
Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza
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