Yet another Yosemite install issue

So, I'm trying to upgrade from 10.9.5 on a 27" Mid 2010 iMac. I have downloaded the installer and everything seems to work fine. Until I actually start installing it. During 'Preparing to install" the load bar gets to 'one second left' and just stalls. Over and over again. Under different users. Yep, I've reset the PRAM, repaired permissions and such. Still not working. Any idea?

http://www.coolermaster.com/products/product.php?language=en&act=detail&tbcate=22&id=2543
I use the above Cooler Master PSU, zero issues. Has 4 pci-e connectors, so it's ready for quad sli if I ever want to go that route with my P6n Diamond. Has lots of different connection options, highly rated PSU. Not all Cooler Master PSUs underperform, just have to know what you're buying. The above supply also has 2 8 pin connectors so for instance when my GTX 295 arrives I'll have no trouble (card uses 6/8 pin). Reviews also can be helpful.

Similar Messages

Another Yosemite speed issue

This is yet another Yosemite speed issue. I've done some reading around and read the FileVault can cause an issues, I took a look and I've always have FileVault disabled. I installed EtreCheck and the results came up with a lot of RED and "FAILED". Unfortunately, I have no clue how to being to read this and was hoping someone could shed some light onto this for me.
Here are my results: (Just trying to right-click and paste this took almost a minute)
Problem description:
Installed OS X Yosemite and now Macbook runs extremely slow. I have had FileVault disabled the entire time.
EtreCheck version: 2.0.11 (98)
Report generated November 13, 2014 at 12:26:09 PM EST
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Verified)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 23:21:15
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (143.68 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.25 - SDK 10.6) Support
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.25 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.25 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.25 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.25 - SDK 10.6) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.gamed.plist
[failed] com.apple.Maps.pushdaemon.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.findmymac.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.systemstats.analysis.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
User Login Items: ℹ️
smcFanControl Application (/Applications/smcFanControl.app)
Dropbox Application (/Applications/Dropbox.app)
Mail Application (/Applications/Mail.app)
KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
npTGEQPlugin: Version: 7.5.1 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
ATTConnectEventEntry: Version: 1.0.0 - SDK 10.6
fbplugin_1_0_1: Version: (null) Support
Safari Extensions: ℹ️
Searchme
Slick Savings
Amazon Shopping Assistant
Ebay Shopping Assistant
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 105.52 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 105.52 GB X 3)
Top Processes by CPU: ℹ️
      3% Google Chrome
      2% WindowServer
      1% coreaudiod
      0% airportd
      0% smcFanControl
Top Processes by Memory: ℹ️
84 MB Google Chrome Helper
79 MB Google Chrome
43 MB Finder
39 MB mds
32 MB Mail
Virtual Memory Information: ℹ️
79 MB Free RAM
571 MB Active RAM
447 MB Inactive RAM
385 MB Wired RAM
46.88 GB Page-ins
1.25 GB Page-outs

Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.

Yet Another P7N Diamond Issue

Apart from the ongoing problem I am still having in this thread I now have yet another dilemma. I bought a BFG 9800 GT OC2 as a upgrade and installed it the usual way ensuring I connected the 6 pin connector too and the pc does not boot up even after several attempts
Instead I am getting a strange beeping pattern one long beep then some shorts
Please if someone could shed some light I would greatly appreciate it even if its regarding my previous issue.

http://www.coolermaster.com/products/product.php?language=en&act=detail&tbcate=22&id=2543
I use the above Cooler Master PSU, zero issues. Has 4 pci-e connectors, so it's ready for quad sli if I ever want to go that route with my P6n Diamond. Has lots of different connection options, highly rated PSU. Not all Cooler Master PSUs underperform, just have to know what you're buying. The above supply also has 2 8 pin connectors so for instance when my GTX 295 arrives I'll have no trouble (card uses 6/8 pin). Reviews also can be helpful.

Yet another CC billing issue

I had to update the credit card on file with my Creative Cloud account. Since then, the card has not been billed. The last payment was made on October 6. The information on file is correct, and has been for quite some time (even with multiple attempts to re-update it). Now access to my Adobe products has been suspended. I tried calling Adobe multiple times ... once hanging up after 45 minutes of being on hold, another time choosing the call-back option and never receiving a call back, and finally getting the recording that the wait time was between 90 and 120 minutes. One time I got through on chat, but after the unsuccessful session I was told to call Customer Support. Yet a connection to sales was near instantaneous.
These wait times are completely unacceptable. I understand that the attack on your servers has caused big headaches, but hire some temporary support staff to get through this.
Please, Adobe, help me out. I need to use your products for work.
-Jon-

Hi Jon,
I am so sorry for the inconvenience faced by you, please provide me your contact number, if possible with an alternate contact number. I will follow up the issue.
I have send an email to you also, please respond.
Regards,
Rajshree

[SOLVED, sort of] Yet another UEFI boot issue

Hello everyone,
Let me start by saying sorry for the long (first) post.
I've ended up with a UEFI boot problem I can't solve. I've searched the forum and internet and I realize I'm not the only one who ran into problems with UEFI. Unfortunately, the problems other have had seem not similar to mine. I've spent almost 2 days now trying to figure this out, and I'm getting nowhere (though I've learnt some more about UEFI, which I guess is good). I was hoping someone here can give me some hints on how to proceed.
So lets start with the background. I recently bought a new computer (Lenovo Thinkpad Edge E530 with Windows 8) and of course I want to run ArchLinux on it (been using ArchLinux for almost 7 years now and no plans on switching). Installation went ok with only a few problems during installation that I managed to solve (or so I thought). I must admit I didn't follow the guide fully. I didn't want to remove the Restore and Windows partitions, so I figured it would be safe to reuse the existing UEFI System Partition, as long as there was enough room, which there was. Anyway, I now have a computer I can boot into ArchLinux and also Windows 8, just the way I want it, almost. There is this one final issue I haven't been able to figure out how to solve.
The problem
Whenever I reset/power on the computer, I must press Enter during the initial screen (showing a Lenovo logo, and a message about pressing Enter to interrupt normal startup). If I don't press Enter before the timeout (a second or so), the screen will go white and that's it. No beep, no message, no nothing but a white screen. A power cycle is the only way to leave this state. Occasionally the screen will be a white bar at the top and random colours below, but I'm guessing this only represents what is in graphics memory at the time (0x00, 0xFF or any other random value).
If i do press Enter however, then I'm presented with a menu where I can select what to boot; rEFInd (which is preselected) along with Windows 8 and some restore and diagnostic entries. Pressing enter will take me to the preselected rEFInd, pressing enter again (or wait for timeout) will boot linux, and I'm in. Nothing weird there. And if I select Windows in rEFInd, then windows boot, just as expected.
There is no difference whether I'm switching from Windows to Linux or Linux to Windows or just reboot the same OS I was using again. The result is the same whatever I choose to boot.
So the question is: Why do I have to select rEFInd manually and go through all these menus? Should I not be able to just power it on and let it boot the preselected rEFInd entry and continue from there, without me helping it?
Trying to solve it
Searching here and on the internet gave me some ideas on what to try, so here is a list of my attempts:
efibootmgr show me there is a rEFInd entry, and that it is the first one in boot order
I copied refindx64.efi to /boot/efi/EFI/Boot/bootx64.efi (replacing an existing entry)
I've updated the EFI firmware (from Lenovo) to the latest and greatest
One other guy had almost the same issue, but with a single boot of Windows. He solved it with Microsoft Boot Manager (there is an Automatic Repair, or something). I even dared trying this, though I must admit I was a bit hesitant about letting some Microsoft program trying to repair my computer. Anyway, it said it couldn't repair my problem, nor did it say I had one, so I am none the wiser.
None of the above gave anything.
So, that's it. I guess I can live with having to press Enter on every power up/reset, but it is very annoying having to do so, and even more so when I forget it because then I'm forced to power cycle it. I hope someone reading this can figure out what's going on, because I am clueless.
Best regards,
Johan
Last edited by 6feet5 (2013-01-08 19:03:50)

WonderWoofy wrote:@srs5694, have you thought about filing a bug report/feature request about the naming scheme here? I would imagine that something coming directly from the upstream developer would be something that they should take into consideration. Also, I imagine that renaming it to refindx64.efi kind of goes against the whole "vanilla packages" thing we tout around here... so it really makes me wonder why it is done in the first place.
I've just done that:
https://bugs.archlinux.org/task/33326
It's not been very important until recently; but I've been putting a lot of effort into the ancillary support scripts (install.sh and mvrefind.sh). They necessarily rely on the files having certain names, so installing them under other names robs users of functionality.
6feet5 wrote:I've decided to try and restore the whole unit, thinking it would take maybe an hour or two. It's been running now for almost 3 hours and only completed 20%.
Good luck with that!
FWIW, it seems that the number of EFI-related bug reports on Linux forums has gone way up recently. No doubt this is because EFI is now pretty much universal on new computers, so problems that used to affect one or two people now affect dozens or hundreds, and some of those post about them.

Yet Another iTunes Install Failure

Before you refer me to other topics, please hear me out. I have looked at many of them, and their problems have been solved. Mine? Nope. I just started a topic about my iPod not being recognized by iTunes, but this time I installed AppleMobileDeviceSupport then installed iTunes. This version is different, judging by the install screen. Just like my other computer, the installer finishes and says "The Installer encountered errors before iTunes could be configured." I hate this! It happens to me everytime. I tried reinstalling, deleting the installer and re-downloading, using the Windows Program Cleaner software, etc. but same thing.
I'm hoping for a response by the next Super Bowl... XD
Any help would be greatly appreciated. I'm just ready for all these errors to stop happening!

If it makes you feel any better I am having the same exact issues, and I've tried everything I can too. After reading about people's libraries disappearing though, maybe I don't want to upgrade!!!

Yet Another Slow DSL Issue - Speed No Better Than Dialup?

I consider myself fairly computer savvy (as I work with them as a profession), but must admit that Internet Connectivity is not my forte...
I currently subscribe to the Hi Speed DSL Enhanced - lately, the speed has degraded to not much better than dialup. I have had this service for several years - nothing has changed on my end hardware-wise, so this event is not assumed to be from my end.
I am running:
Westell 6100 Modem (Transcever Rev 7.2.3.0/Software Version 4.04.03.00)
NetGear RangeMax Duo Wireless N-Router #WNDR3300
(2) computers are hooked up:
(1) XP - hardwired directly to the Westell modem
(1) Win7 - hooked up via wireless
Both computers are running latest version of OS, IE and all software is up to date.
Both computers use Kaspersky Internet Security (internet speed the same whether it is ON or OFF)
Absolutely NO Maleware/Spyware or Viruses on either computer
I reboot the modem several times/day - with no result in increased speed
(2) phones installed in home - both with appropriate filters installed
My 1st resort was to call support - I can tell you that will be the LAST time I utilize that 'service' I have come to the end of my rope with waiting extended periods of time, only to be connected with a foreign country, with a poor connection, with an operator that barely speaks english, only to have them read thru a script telling me to do ridicuously stupid things like 'reboot the modem' (no kidding) or swap my hardwire CAT cable from my computer to modem end-for-end?
Next resort was this forum - infinitely more helpful!
Ran a Transceiver Stats Check as a baseline - Speed (Down-Up) was a crappy 96 Kbits/sec by 448 Kbits/sec
Then I tried a couple suggestions from this forum - my new Transceiver Stats:
Transceiver Statistics
Transceiver Revision:
7.2.3.0
Vendor ID Code:
4
Line Mode:
G.DMT Mode
Data Path:
Interleaved
Transceiver Information
Downstream Path
Upstream Path
DSL Speed (Kbits/Sec)
608
448
Margin (dB)
8.0
13.0
Line Attenuation (dB)
63.5
31.5
Transmit Power (dBm)
14.7
11.9
HUGE improvement eh?
One thing I did notice when attempting to check for newer version of modem firmware - when trying to update from web it gave me a 'Cannot Connect to Server Error'?
Speed is noticeably increased - but is it still where it should be?
If not, what other fixes should I attempt?
And finally, why is it that every time the weather gets even slightly inclement (sky clouds over, rain, thunderstorm, etc) our DSL goes off entirely?
Thanx for all your help in advance!

Can you fill us in a bit on what you did to improve the synch speed on the modem? Did you find some advice around here to connect the modem to your NID or did you investigate for damage to the home wiring? Your line should be running at a higher speed, which for what you seem to have is 1184kbps down, 448kbps up.
Do you also have voice service with Verizon? If so, how is that, especially during storms? Getting any noise on it? It could be possible if the line is not having issues due to corrosion, somewhere along the line shielding could be missing, and in comes a storm CRC'ing the line out of service.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Yet Another Toshiba A75 Issue.. Can anyone solve it ???

I have a A75 Satellite. The issue I'm having is that everytime I try and install Windows XP, when it's copying files, it totally shuts down. It can stay running at the bios screen all day long, but when it comes to installing an OS, it shuts off.. Any fix for this ? Thanks !

Try cleaning the air vents. When it's at the BIOS screeen the CPU, memory, and hard drive aren't doing anything so very little heat is generated, but when the OS is being loaded, the CPU, memory, hard drive, and DVD drive are running and generating a lot of heat. If the vents are clogged with dust the fan won't be able to cool the unit down enough and the unit shuts down.

Yet another Quick TIme issue.

I made new audio in Digital Performer and imported an MOV file as the source video. The new file was saved as an MOV and plays perfectly on a mac. However, when I try to play this on my pc's QT, I have to load the new file first THEN the original file before both the video/audio play. Help!

OK, that makes total sense. Thank you very much Jon; that explains the issue very clearly. This of course begs another question though; how to I merge the new audio file and the original video file?
That may depend on how you plan to play the file. My preferred strategy is to create a new target file and prevent the original source files from being accidentally modified in case I need to repeat the merge sequence.
1) Open the source files.
2) Create a new empty player.
3) Copy the individual files to the empty player in the order you wish them played.
4 Save the resulting new file as a stand alone file.
This merged file would play in most versions of QT based apps but maight be a problem in some versions of mobile device players which require content be "flattened" to individual audio and video tracks. (I.e., the QT 7 player can play up to 99 mixed data tracks but some versions of the mobile players do not.)

Yet another Windows Printing Issue

I've searched the net and these forums all afternoon trying to resolve my printing issues. I've followed all the common links posted by people who are tired of explaining the solutions to no avail. I do have the Gutenprint 5.1.3 driver installed. It doesn't list the 2100TN, but lists the 2100.
Gear:
Windows 2003 Server
HP LaserJet 2100TN Printer attached shared through Win2k computer on the local network.
PowerBook G4 (wireless)
I've been successful printing in the past with this equipment. I'm not sure what happened, except I do remember resetting the print services on my Mac a while ago. That wiped out all my printers. That must have been because I lost print capabilities to the LaserJet.
Any help is appreciated. This is a work environment and I need to print with my Mac fonts.

Greg
Thank you for trying to help. The work environment is a Windows 2003 Server, about 10 Windows 2k computers on a single domain. The HP printer is connected via the printer port on a Reception desk computer and shared as 2100TN. Let's call this computer Shubunkin. Shubunkin shares the printer to all on the network, including (hopefully) my Powerbook G4, which is connected via a wireless router. The G4 accesses the network folders via Samba - smb. The IP address of Shubunkin is in the same subnet as the other computers.
Long story short, I have spent many hours trying to figure this out on multiple occasions. The last time I was connected was by a $100/hr tech that helped sort out some networking issues we were having after a move. At the end of the day, I asked him if he could take a look at my Mac and get the printer working. It took all of 10 min., but I'm not even sure he knew how he did it. He's a Windows tech. I do remember the printer showing up somewhere in the printer browser (AppleTalk maybe) on my Mac and choosing it. It was late and back last October.
I want to be concise; I'm just not sure what information you all need to help. I do appreciate any efforts!!

Yet Another Slow Performance Issue

I am noticing some seriously slow performance on my state-of-the-art 2.5 Ghz G5. I don't even know where to start. It happens frequently, it happens switching back and forth b/w apps, I get the spinning ball all the time, I have to restart to "refrech" the machine, which doesn't help, it hangs, it thinks, it does whatever it does. No real reason it would be doing this, I am not taxing the processors in any great way. I only have a few apps open, running a medium size photoshop file, and I'm trying to get some work done on a deadline and it's really reaaly irritating.
What kind of maintenance should I run to cleanse this machine or somthing? Norton? De-fragment? I sure hope there's a solution for this weak performance.
G5, dual 2.5Ghz Mac OS X (10.4.2)

Norton Utilties hasn't been good to us, even their AV has had a serious takeover exploit because it runs with root powers.
Applications running with root powers (admin password install) is one of the greatest threats we face as Mac users because it introduces all the more chances of failure behind our greatest security barrier, the admin password.
About your performance issues, I have written something about it that can make your Mac fly like the wind.
Visit my site and download the performance and cloning text doc, it's a bit of rough draft, but the hard core info is there.
One thing I need to add to my file above is that Western Digital is coming out with a larger faster drive called the RaptorX. Even though the clear cover is about worthless to us PowerMac G5 owners, the size and speed of this drive makes a excellent boot drive for performance.

Yet another slow connection issue

My broadband speed is totally unreliable - and from a quick scan of the forums it seems I'm not the only one!
Much the same as numerous other posters, I'm paying for up to 8meg broadband but typically getting far less than that. Being in a rural location i appreciate that the local phone exchange probably isn't the most high tech facility in the world, but we're only 2 miles away from it and the speed tester has recorded up to 7meg on occasion. Today, and this seems to be an increasingly frequent occurence, the speed tester says "your IP profile is 250k".
We had an engineer out 3 weeks ago for the same problem but he could find no faults at the house, said there were no reported faults on the local exchange and the morning before he arrived the IP profile had already been reset to a more usable level. Rang the call centre again today and after wasting about an hour trying to explain the problem then waiting for him to check things and call me back, then explaining the same thing over again, absolutely nothing has been resolved and they want to send out another engineer.
I have a couple of very simple questions which the customer services team seem incapable of answering:
1. what is the reason for my IP profile being set so low?
2. what needs to be done to fix it now?
3. what needs to be done to stop it happening again?
I don't think the guy I spoke to actually knows what an IP profile is, let alone how to resolve a problem with it. What is the point of a technical support helpline when the staff quite obviously have no technical knowledge?!

Have spent another hour of my life on the phone to BT helpline this afternoon.
Apparently the reason we hadn't received the call back yesterday was due to a "technical issue" at their end and the request had not been passed on to the engineer team.
Having gone through exactly the same conversation and process as on Tuesday, the helpline chap has run his tests and when pressed told me that he could determine no faults on the line. An engineer might be able to determine other faults though so he would like to book an appointment for an engineer to call.
Unfortunately, even though I've waited 2 days for this already because they didn't pass on the engineer request the other day, they can't do anything to prioritise the call so I've now got to wait up to another 48hrs for somebody to ring me to book the appointment. As its Thursday now, that probably means that it could Monday before that happens and therefore probably the middle of next week before the engineer actually gets to the house. So another week of broadband that is barely faster than dial up.

Yet Another Invalid Registration Issue

I see that many people have trouble getting QuickTime to accept their registration data for QuickTime Pro. I am having the same problem. I bought QTPro back on my eMac (Tiger)(clean re-install performed before selling so there is no issue with someone else using the registration info). Now, I can't register it with my Mac Mini. I am pasting the data EXACTLY as it was provided in my registration email.
Is there anyway to get support from Apple on this? I logged into the Apple store and confirmed again that the registration code in my email is identical to the one I am trying to use. Does any one have any suggestions?
Also, as required I AM connected to the internet while trying to do the registration.
Mac Mini Mac OS X (10.4.4)
Mac Mini Mac OS X (10.4.4)

OK, I'm really p*ssed-off now. I have Final Cut Pro 5, but no Quicktime Pro now. What's going on Apple?!!!

Yet Another YouTube Connection Issue

Hi,
Long time Mac user, 1st time poster
Yes, I have the (apparently) infamous "I can't get the YouTube URL to work" problem. I have gone thru a number of the related/similar questions already on the ASC but still no joy.
For the past few months I cannot get my MacBook Pro to even see/load Youtube.com while at home using our iMac as a WiFi hub. It is not a video/Flash issue as I can load/view streaming video from many other sites. If I go on the road, Youtube loads & works fine. Our boy's Window's PC loads & runs Youtube fine from the same iMac at home. Wife has the same issue as me with her MacBook. It is only Youtube that will not load as an URL (as well as any imbedded YouTube videos).
The fact that two MacBooks have the identical problem running off the same WiFi connection (plus that the site works when using other hot spots) leads me to suspect its something on the iMac that is not allowing our MacBooks to load this site, but yet an old PC laptop using the same WiFi as us loads YouTube fine.
On the MacBook end I tried the HTML5, the direct IP, clearing all caches (including Library ones), reseting Safari, trying other browsers (Firefox has the identical problem), etc....and still can't see Youtube.com.
Could there be something on the iMac that is blocking this one site? The iMac is o-l-d & is simply used for WiFi.
Any help/suggestions would be appreciated!

Even the cheapest wireless router will work much better than what you have as a WiFi access point, and over the life of the device you'll probably save enough on electricity to recover the cost.

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http://www.coolermaster.com/products/product.php?language=en&act=detail&tbcate=22&id=2543
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