Yosemite will not work on a 13 inch macbook pro

I try to update to Yosemite on a 13 inch macbook pro. It goes well until it restarts after install. None of the usual questions appear. It goes right to the desktop. Keeps asking for access to the keychain which I say yes to but it just keeps asking over and over again. The desktop is not what was there pre update. Many apps are gone. I've done this twice with same result. Luckily I have a back up. Any thoughts

13 inch Macbook Pro 2.7 GHz tech specs
Click on the "tech spec" button towards the middle of the site if the above link does not immediately bring it up.

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How do I perform a "Suite Product Activation" so that Acrobat will start working on my new Retina MacBook Pro?

How do I perform a "Suite Product Activation" so that Acrobat will start working on my new Retina MacBook Pro?
Like others, I have recently upgraded my MacBook Pro to the next generation and migrated all my information from old to new. Everything works seamlessly EXCEPT Acrobat. Photoshop, Indesign, Bridge and Lightroom all seem functional. Acrobat hangs with an error message "Suite Product Activation Needed. Acrobat was installed as part of a suite. To enable Acrobat, please start another element of the suite (such as Photoshop)." Needless to say, starting another element of the suite has NO impact on Acrobat.
This has to be a common problem. Now that Apple has made it really easy to migrate information from old to new machines, it has to come up all the time. What surprises me greatly is that I can't find any coherent answer in these forums.
So how do I get Acrobat running again?

Hi Anubha,
I do not understand what you said below.
I am running Adobe Acrobat Pro Version 9.5.5. I do not remember whether it came with Photoshop or InDesign.
When I open Photoshop, it opens without my having to follow any instructions to activate the software. As a matter of fact, I cannot find my Photoshop serial number anywhere in the Photoshop program itself. I do know it from my profile at Adobe.com. Are you suggesting I deactivate Photoshop on the new computer and then reactivate it using my serial number? Will it reactivate?
When you say
"/Library/Application Support/Adobe" at the root level of the startup disk (not the Library folder inside a user's Home folder)
what do you mean? I do not have a startup disk. I have the original installation disk but that version of Photoshop has been updated a few times.
After staring at your instructions for a while, I realized that you might be talking about the Library/Application Support folders resident on my Macintosh HD, although why you called it a startup disk is unclear to me. IAC, I went into those folders and duly moved the three folders into a new folder I called “Acrob1” and restarted Adobe Acrobat 9 and got the following error message: “AMT Subsystem Failure The licensing subsystem has failed catastrophically. You must reinstall of call customer support.” with a small (6).
By undoing my actions I am back to the staus quo ante.
Now what?
Regards, Robert

Just downloaded LR 2015 from creative cloud and when I click icon to run it flashes in and out and will not open. I have a macbook pro 13" retina

Just downloaded LR 2015 from creative cloud and when I click icon to run it flashes in and out and will not open. I have a macbook pro 13" retina

Hi Frank,
You can follow the article: Sign in, Sign out | Creative Cloud desktop app to sign out and sign in back again to Creative Cloud and try to launch your Lightroom 2015 application.
Let us know if it works or not.
Thanks,
Ratandeep Arora

Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro. There is sound but only empty space where the video should be. Help?

Videos (eg, YouTube, New York Times) do not work on my Retina Display MacBook Pro. There is sound but only empty space where the video should be. Help?

Did you install Flash Player?
http://get.adobe.com/flashplayer/

The app store is not working or loading on my Macbook Pro, iphone and ipad

The app store is not working or loading on my Macbook Pro, iphone and ipad
Today When I tried to open the app store on my ipad I found out that's the store is not working,,, It's giving me the loading screen like for ever without any error message. So I tried my Macbook and my iphone and it was the same,,,, I thought it was from the connection so I tried several different connections and It was the same.
Any Idea what is going on with the app store ?

The App Store app on your iPhone in your iPad is a different App Store than the app store app on your Mac. You use the same account for both app stores. So I would guess that the real issue is perhaps something to do with your Home Network. You might try rebooting your modem/router. Also, turn off any antiviral software, firewalls or apps such as Little Snitch.

LAView Application will not let me close down my MacBook Pro

LAView Application will not let me close down my MacBook Pro.
What can I do ?

Quit the application and try again.

Sound not working when watching movies from MacBook Pro 15'' in full screen

after a recent iTunes upgrade the sound will not work when I watch a movie or anything else in iTunes on my Thunderbold Display. I have the 15'' retina MacBook Pro connected to the display and it used to work flawlesly. has anyone had the same problem?

When I upgraded the volume control in iTunes (at the top) defaulted to off (all the way left) so no sound. I just slid the slider all the way to the right. Also be sure display audio is set in the preferences, sound menu

License not working after migrating to new MacBook Pro

I migrated recently to a new MacBook Pro. Aperture is finding it hard to recognize my license from earlier MacBook Pro
Aperture license shows blank. Asks for license. Does not accept my Aperture 2 or 3 license.
Do I have to ?
* Backup my data
* Uninstall Aperture 3 that was migrated
* Install Aperture 2 again
* Put license
* Apply Aperture 3 upgrade again
* Open photo libraries to check compatibility
Any recommended way of handling the license recognition with least hassle?
Last working setup
* MacBook Pro Core 2 Duo 2.1 GHz
* Snow Leopard 10.6.4
* Aperture 2
* Aperture 3 upgrade applied to Aperture 2
Now
* MacBook Pro i5 2.4GHz
* Snow Leopard 10.6.4
* Aperture 3 (Migrated from MBP2.1Ghz)
Any help would be appreciated.

Tony Gay wrote:
Migrating a Pro application will not work, you need to delete the Aperture application, only the ap, from your MBP, and do an install from the supplied disc or download, this should then take you serial number.
Tony
I keep reading people state this, but I've migrated a bunch of times since first getting Aperture 1 (or whatever Apple called it). I just did a migration from a 15" MBP (Early 2009) to a brand spanking new 17" MBP i7. Aperture 2 is working perfectly. I'm not bragging or anything, because if something is going to go wrong, it will go wrong with me. Yet, I haven't had any issues with any migration and "Pro apps" including moving iMacs to iMacs, iMacs to MBP, MBP to iMacs, etc etc.
Now I'm paranoid that Aperture is going to blow up on me next week!

Mac App Store not working - first day with new MacBook Pro

Hi guys,
I received a new MacBook Pro 13 inch with retina display today and have been working on it this evening but I have a problem: My app store won't open.
It was fine earlier - I downloaded both textwrangler and notepad - but now, whenever I click on the icon in the dock it bounces for a few seconds before simply showing a blank screen.
I have uninstalled my downloads from the day in the hope that it would prove to be a fix but nothing has happened. I live in the UK so it's too late for me to ring the store - it's past 10pm here - but I was hoping somebody could help me out!
Also - My iTunes doesn't work - whenever I try to purchase an album or listen to any music an error message pops up reading 'an unknown error occurred.' I'm not sure if the two problems are linked...
Any help will be greatly, and gladly, appreciated!

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

External Display wil not work when I close my MacBook Pro

Help! I'm using a Vizio LCD with Bluetooth Keyboard and Mouse and I'm trying to use just the display with the MacBook Closed and Powered, but as soon as I do that the Screen on the VIzio dies. I worked for a while but now it won't work anymore. I can here the mouse and keyboard working but the screen on the Vizio will not display anything. bought a the only thing that I'm thinking is that i bought a cheap HDMI to DVI cable at Walmart..could that be the problem? Any feed back would be welcome. Thanks

6 With the computer turned on and your wireless keyboard or mouse paired, connect the other end of the adapter to the video output port on your MacBook Pro.
7 Once your computer's Desktop appears on the external display, close the MacBook Pro lid.
8 Once it's closed, wake the computer up by either clicking your Bluetooth mouse button or by pressing a key on your Bluetooth keyboard.
You mean it never wakes the external monitor at this point?
http://docs.info.apple.com/article.html?artnum=300562

USB ports not working in Windows-7 on MacBook Pro Retina Late 2013 after Bootcamp installation

1) INSTALLATION
Using Bootcamp (v. 5.1.1, OS X Mavericks) in combination with an original Microsoft installation DVD disc using an external optical CD/DVD drive. Note, the installation is NOT from an ISO image. In the Bootcamp setup window only the lower two of the three setup options are clicked, namely a) to download Windows-7 drivers to a USB stick, and b) to partition the harddrive and then to install Windows.
2) PROBLEM
After the initial Windows-7 installation no devices attached to the USB ports can be found under Windows-7. The ports are dead. Also the WLAN did not work, so no internet connection was possible.
3) CAUSE
The problem is caused when you use a USB 3.0 stick as destination for the Bootcamp driver downloads. It seems that Windows-7 cannot recognize the USB 3.0 stick properly during the Bootcamp/Windows installation process, thus failing to do perform a proper installation of the Windows-7 drivers.
4) SOLUTION
Use a USB 2.0 stick and everything will work perfectly.
Follow these steps in order:
1) Connect your external DVD drive to a USB port and insert the Windows installation disc
2) Start the Bootcamp utility
3) In Bootcamp, remove the failed Windows-7 installation and partition
4) In Bootcamp, redo the entire Bootcamp process, but this time using a USB 2.0 stick
5) Follow all further steps in Bootcamp and later in the Windows-7 installation process
6) At the end of the installation procedures you will be asked to confirm the installation of all Bootcamp/Windows drivers.
7) Bootcamp installs all the drivers and your Windows-7 installation will work perfectly.

Ok, where is this Intel driver? There is no such thing "program manager" so I am guessing you mean the Programs and features control panel, but on my machine that whole window is blank after a clean install. I still cannot get the USB ports to activate. Two fresh installs and several different USB sticks later and no luck. Should I just give up and go to Windows 8.1? I really need Windows 7 to work if at all possible. Other devices shows one USB controller without driver software so I suppose that's the culprit. There are other USB devices installed under the USB section of Device Manager, but they apparently have nothing to do with the USB ports themselves, just devices like the trackpad etc. I've spent two hours on this so far and it's getting out of control. Why doesn't this work with generic USB drivers?

10.6 will not install on a late model MacBook Pro

What a surprise ... FedEx just dropped off Snow Leopard and I popped the DVD into a less than a month old 2.8Ghz MacBook Pro running 10.5.8 with all other Apple software updated. I clicked on the Install Mac OSX icon, continue, agree to license and up comes a pic of my hard disk icon with a yellow triangle and exclamation point. When I select that disk (it's the only choice) to install I am told, "Mac OSX cannot be installed on "HD Name", because this disk cannot be used to start up your computer."
There are no other disks or peripherals of any kind connected.
The machine is running on the disk that I'm told "cannot be used to start up"
There are three user accounts. Only one is logged into and the account has admin
OK ... so I restart from the SL install DVD and select install ... same sequence, same result.
Ideas?
Here's the log:
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: @(#)PROGRAM:Install PROJECT:Install-388
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: @(#)PROGRAM:Install Mac OS X PROJECT:InstallAssistant-48
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Hardware: MacBookPro5,3 @ 2.80 GHz (x 2), 4096 MB RAM
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Running OS Build: Mac OS X 10.5.8 (9L31a)
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: GOOGLE_GILD_RUNTIME_FRAMEWORK_ABSOLUTE_PATH=/Library/Google/Frameworks/Gild.framework
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: TMPDIR=/var/folders/eC/eCq6ZczwH-mk6GFx-b9hUE+TI/-Tmp-/
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: SHELL=/bin/bash
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: HOME=/Users/P4
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: USER=P4
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: LOGNAME=P4
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: DISPLAY=/tmp/launch-wDlc9D/:0
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: SSHAUTHSOCK=/tmp/launch-BFthHF/Listeners
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: ApplePubSub_SocketRender=/tmp/launch-fi1aHB/Render
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: _CF_USER_TEXTENCODING=0x1F5:0:0
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: SECURITYSESSIONID=dae860
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: COMMAND_MODE=unix2003
Aug 28 14:41:09 prime-ivs-macbook-pro Install Mac OS X[332]: Env: InstallMac_OSXVersionString=@(#)PROGRAM:Install Mac OS X PROJECT:InstallAssistant-48
Aug 28 14:41:10 prime-ivs-macbook-pro Install Mac OS X[332]: Using install media product at /Volumes/Mac OS X Install DVD/System/Installation/Packages
Aug 28 14:41:10 prime-ivs-macbook-pro Install Mac OS X[332]: Will bless Mac OS X Install DVD (disk1s3)
Aug 28 14:41:14 prime-ivs-macbook-pro Install Mac OS X[332]: Disk Prime IV: not bootable

I've spent the day dealing with AppleCare and the local Apple store on this issue. I've tried installing on 5 MacPros, 2 17" MBPs and one Mac Mini. The Mac Mini worked and all seven others got the exact same error you got.
I got the error while trying to install while logged in and by trying to install with booting off the SL disk. AppleCare thought the DVDs were bad and they seem to be using this as the answer to a number of problems. I went back to the Apple store and swapped all my DVDs and they also tested them there. Both the original set and the new set worked there but once again didn't work on mine.
AppleCare and the techs at the store are stumped at this point. I was going to be testing further but PGP has released a notice that if you're running PGP you should not install till PGP 10.0 comes out, which means that now I can't test any further until the new PGP release comes out.
Regardless, there does appear to be a serious issue here. Hopefully it will be fixed before PGP gets the next release out.
The seven Macs that failed were all Intel Macs and covered a variety of generations over the past few years. All were fully patched up to 10.5.8 and were running without issue.

Why does power nap time machine backup not work on my August 2012 macbook pro retina?

Hello. I got a MacBook Pro with retina display in August of this year 2012. I have done the SMC ? firmware update and I have 10.8.2 installed on my machine. Power nap still doesn't seem to work. I have the button in energy saver preferences and I have clicked it so it looks like power nap should work. When I am running Time Machine backup with the time capsule and I close the lid (plugged into power) it appears that no progress is made when I reopen the lid. I have closed the lid with activity monitor running and with network displayed. When I reopen the lid it may take up to one minutes to come out of sleep. When it does come out of sleep I can see that there has been no network traffic. Eventually, time machine backup resumes and I can see several megabytes per second. When I closed the lid overnight, just to make sure backup didn't restart after lid closing, I saw that no progress had been made in backup when I reopened the lid.
What options are left if I already have 10.8.2 and I have done the required firmware? One person has mentioned a clean install but I really don't like to have to reenter all the different passwords and all the different preferences again unless that's absolutely necessary. Are there any other options left to try before a clean install?
One other bit of information. I have filevault turned on; however, it looks like others have a working power nap even with file vault enabled. If this is not an option, the power nap button should be grayed out when the machine is in filevault.
Thank you for any help.

Yeah I still have the same problem BTW; it still does not work.
The second I open the lid and take it out of sleep mode, it starts to backup automagically, but when it's sleeping EVEN when it's connected to AC power, TM backups do NOT work to my OS X Server.
I don't understand what the problem is here.
I didn't before but I do have FileVault turned on now -- should that make a difference?
In either situation it didn't work, but now that I think about it, I could understand why it wouldn't backup while asleep. Apparently the encrypted volume will stay encrypted during sleep and even at the lock screen; it's not until you open the lid and log in from the lock screen that it will unlock the encrypted boot volume.
But even still, I did *not* have FV turned on before, and this still did not work.
Is there some third party solution that can do what I want this to do?
Here's my use case:
1.) I have a mac mini at home that I use when I'm at home; it runs OS X server.app (bought and paid for) and has TM server turned on.
2.) I have a laptop that I mainly use at work and I don't use at all when I come home (ie. when I'm ready to head home for the day I close the lid and don't open it until I'm back at work the next day, but the laptop does come home with me every day).
What I want to have happen is this:
1.) The minute my laptop enters my home wifi lan (even though it's still asleep with lid closed) I want it to automatically backup the boot drive.
I thought that's what Power Nap was supposed to do, but then I found out that in order for this to work, you have to be connected to AC power; so then I tried that -- ie. every day I come home, I put my laptop in a docking station that has AC power, but TM backups while lid closed / sleeping STILL do not occur!
Thanks for your help everyone...Looking forward to a solution that works.
EDIT:
I found this thread:
https://discussions.apple.com/thread/4158709
"It looks like Power Nap doesn't perform Time Capsule backups when the MacBook Air screen is closed."
So apparently that is yet *another* requirement to get powernap working. The lid can not be closed.
What is the difference between sleep with lid open and sleep with lid closed!?

IPhone 4S will not sync notifications, calender, etc with MacBook Pro

I believe it is set up correctly. Info does not sync, caledar info remain dissimilar, reminders, alerts do no sync. Other than Photo Stream eating up a lot of extraneous memory space, I am wondering about value of iCloud if it does not work to synchronize data.
Am I missing something here?

randers4: helpful if I want to set up iCloud - but I don't. This is NOT the issue. The Address Book is not syncing properly with my USB cabled iPhone 4s, even if I select that I want the desktop to override my iPhone. I must keep my desktop calendar synchronized with all my staff in my office and we are not on Lion (yet) for concerns about capatability with other essential software (CAD and Adobe products). We're all currently on 10.6.8. So. thanks for the suggestion but it's of absolutely no help with our real world issue.
I originally synced with iCloud and then could no longer sync with our desktop iCal and the associated calendars on our network. After turning off iCloud, Wi-Fi syncing, wiping the iPhone back to original settings, and ONLY plugging in to Sync with iTunes - it put back the incorrect Address Book and did NOT sync with the Address Book on my desktop. No changes to my Address Book on my desktop are being picked up on the 4s. Sadly after 27 + years of working with Apple products, I'm reconsidering the choice of the iPhone. I had an Android, that not only synced better than this, I got help from those parties offering sync software. Apple seems to be largely ignoring this issue as a quick tour around the web will illustrate. As a business person, my contacts and calendar are WAY more important than whether I can ask SIRI a question. Calendar is working fine, but my contacts are now actually corrupted with duplicates and incorrect files.
Message was edited by: SOMEarchitect

ICloud will not recognize my password on my MacBook Pro

For some reason my MacBook Pro continously says that my Apple ID password is invalid. I have reset my password multiple times at different occasions and all the different passwords work on iTunes and on icloud.com. I searched on this website and even tried searching for "~/Library/ and deleted the iCloud folder with no resolve. Does anyone have any input on what I can do to remedy this situation?

There might be something in the following that will help with the wi-fi method: Use Keynote Remote on your iPhone, iPad, or iPod touch - Apple Support
If I'm correctly understanding the Bluetooth section quoted below, it would only be between two iOS devices, not a Mac:
Use Keynote Remote with Bluetooth
If you can't connect to Wi-Fi, you can use Keynote Remote with Bluetooth to control your Keynote slideshow from one iOS device to another (but not from a Mac). Slides might take longer to appear on Keynote Remote when connected via Bluetooth.
If you use iO7 on your remote device, you can't use it to control a presentation over Bluetooth on a device using iOS 8 or later.

Yosemite will not work on a 13 inch macbook pro

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