You've been signed out (CC) related question

I unhid the app/local files and found the naughty opm.db file, which I think I'm encouraged to delete in order to fix the CC Cloud desktop login problem ("you've been signed out.).  I am tempted to delete the opm.db file now BUT...my Photography CC program link is still open through the Photography CC application itself and my updates for Photo CC apparently work there (I just updated my RAW plug-in in Photography CC.)  Therefore, I am inclined to NOT perform the fix (that is, delete the opm.db file) UNLESS someone with technical knowledge assures me that deleting the file will not cause problems elsewhere.  In other words, my connectivity through Photoshop CC remains open so I can use Photo CC, which is the only CC Adobe app that interests me.  However, I would like feedback regarding the validity of my concern.  Thanks.

I can't help with any potential interference, but you might read at these links
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

Similar Messages

  • "You've been signed out" error every time I try to sign into Creative Cloud desktop application.

    I keeping getting a "You've been signed out" message everytime I try to log into the Creative Cloud desktop application.
    I have tried the following to no avail:
    Uninstalling and reinstalling the Creative Cloud app.
    Renaming the OOBE folder to OOBE-old.
    Deleting everything in the SLCache.
    All of the above were suggested either on these forums or by support. None have worked.
    I am on a team membership.
    I am currently using Adobe Creative Suite CS5.5.
    I am on a Mac running Mavericks (OSX 10.9).
    Nothing seems to be working and I have been passed from department to department on the support chat window thing.
    Someone, for the love of God, please help.

    CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
    1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
    2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
    3: Now navigate to Application Support/Adobe/OOBE/.. folder.
    4: Delete opm file under OOBE.
    5: Rename OOBE to OOBEold.
    6: Check if you have AAMupdater in the adobe folder.
    7: Please rename it to AAMupdaterold.
    8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
    9: Then launch it, sign-in and click on Apps tab.
    It worked perfectly! Thanks everyone, I've been trying to figure this out for a month!

  • How I fixed: You have been signed out problem in 2 minutes!

    Very frustratingly I was having the same problem with Creative Cloud saying you have been signed out all the time, so I was reading through the forum and got some ideas, so this is what I did and finally I can get back to work and hopefully help some of you solve this problem too:
    1. Completely uninstall CC from your computer. Also remove the exe. file from the previous download in your downloads folder, just to be save.
    2. Download the Adobe cleaner tool.
    3. Use the Adobe cleaner tool and select on the questions to remove ALL files. Make sure you have backed up important docs or images before doing this.
    4. Restart your computer.
    5. Download Adobe CC again.
    6. Accept terms and conditions.
    7. Sign in and whoala - Happiness!!
    Hope this helps some of you too.
    Adel

    Again, the "you've been signed out" strikes again!
    This is becoming very-very-very annoying, Adobe. I am starting to think about you with very-very-very bad words.
    As earlier this year, I have used the Adobe Cleaner Tool, got everything wiped, after that, cleaned my computer... Last time, I have also reinstalled the entire system. Clean Windows. New and updated drivers. This have happend last week. Everything worked great.
    Today, the Creative Cloud it is once again a troll.
    I am convinced that this tool, as good and professional can be, doesn't deserve that much attention. I will not continue to use payed Adobe products. I know that it is not nice to do that, but when such a big company as Adobe consider that a minor bug as this one can be resolved by users by work-arrounds, repetedly and without any sence, and paying for that also, I start consider Adobe a scam company.
    So, P-H-A-C-K-Y-O-U, Adobe!

  • Creative Cloud Desktop issue: "you've been signed out" when trying to sign in

    Hi,
    Following the resolution guide for this issue on the adobe site, I have deleted the opm.db file from the oobe folder.  But the issue still remains.
    Steps carried out
    Quit the app
    Deleted opm.db file
    launched the app
    signed in
    same error
    I have also done a restart after deleting the file.
    I also reinstalled the application.
    Is this issue due to the maintenance?  My Colleague has the same issue.
    Thanks in advance for your help.

    Hi All,
    Issue:
    When you launch the Creative Cloud desktop app, a "You've been signed out" message appears.
    Troubleshoot points of note.
    Mac Mavericks OS
    This is happening on two Macs – regardless of user credentials used
    This works using the user’s credentials from a PC using the windows Creative Cloud Desktop App
    Creative Cloud Desktop successful downloaded one app on the 16/06/2014 to the Mac
    Adobe’s Resolution
    https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    Also tried renaming another folder – AAMupdater in the Adobe folder, as suggested on an Adobe Forum
    Deleted OOBE folder in a second location (location that differs from that in the guide above)
    Also used the Creative Cloud Cleaner to tidy up installation files
    This issue is still on going and I have submitted a log to Adobe Tech for analysis on User: Daniel above.
    If anyone has a solution please let me know.

  • I have a fully paid subscription to CC and use of installed programs but I can no longer sign in to CC. It repeatedly says "You've been signed out". I have the need to install another program but I can't sign in.

    I have a fully paid subscription to CC and use of installed programs but I can no longer sign in to CC. It repeatedly says "You've been signed out". I have the need to install another program but I can't sign in.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • Adobe Creative Cloud desktop says "You've been signed out Please sign in again to continue"

          I just got a 1 year subscription to Creative Cloud earlier today to work on my college class at home. When I try to log in I get the message "You've been signed out" immediatly after signing in. I downloaded the applicaiton on a Macbook Pro to see if I get the same result, but I logged in flawlessly. I have tried the IMSLibReplacer (http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html) a couple times, but nothing changes. I have attached a picture of the application. Any advice would help!
    Thanks!

    follow solution 2 here, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • You've Been Signed Out Error - Can't login to Desktop App

    I cannot sign in to my CC desktop app, so I can't sink with typekit or update any of the applications. Every time I enter my credentials, I get a screen that says you've been signed out, see below.  I attempted to delete the opm.db file, no change. I uninstalled and reinstalled the CC app, no change. Please help.

    Hi erikrfullerton,
    Do you have any security software running on your machine? Are you on a managed network? Have you followed the steps mentioned in the article: http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html.
    Regards,
    Romit Sinha

  • I cannot seem to sign in to creative cloud. It asks me to sign in. Once I have, it cycles , and then tells me that "you've been signed out"..  It then repeats the cycle over and over again

    I cannot seem to sign in to creative cloud. It asks me to sign in. Once I have, it cycles , and then tells me that "you've been signed out"..  It then repeats the cycle over and over again

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    or
    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • You've Been Signed Out  " Creative Cloud"

    I followed the procedure outlined in Adobe Community Help, after still getting the same message I uninstalled and reinstalled Creative Cloud this version is 2.3.0.322 and still get the message you've been signed out. Any other ideas please?

    Make sure CC is not running by stopping in task manager.
    Navigate to: C:\Users\your user name\AppData\Local\Adobe\OOBE
    delete 'opm'
    Open CC and sign in.

  • "you've been signed out please sign in to continue" every time I try to sign in to the CC app

    Everytime I try to sign in to my creative cloud app I get a message that says "you've been signed out please sign in to continue". I've quit the application and restarted it, and i've tried uninstalling and reinstalling.

    Hi Jswint88,
    http://forums.adobe.com/message/5935035 may help
    Thanks!
    Eshant

  • You've Been Signed Out... please sign in to continue

    When I open the desktop app and sign in, the app immediately pops up the message "You've Been Signed Out Please sign in to continue" I've read other posts about it and have followed steps provided to fix the issue. Nothing has worked. HELP ME TOM CRUISE!

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • I am trying to sign in to the Creative Cloud and instead of signing me in, it says "You've been signed out."

    I am having trouble signing into the Creative Cloud. I try to sign in and it then tells me, "You've been signed out." Help please!!

    HI Sarah,
    Kindly try: Error: You are no longer signed in to Creative Cloud applications
    Thanks,
    Atul Saini

  • When trying to log in, I've got the message "you've been signed out"

    I am trying to sign in on cloud but after entering my login and pwd , i have the message "you've been signed out"
    does someone know why?

    Hi Laurie,
    Welcome to Adobe Forum,
    Please refer to the steps in :
    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    http://forums.adobe.com/message/6182662
    Regards,
    Rajshree

  • Trying to download photoshop but when I sign in it loads for a second and then says "You've been signed out".

    Trying to download photoshop but when I sign in it loads for a second and then says "You've been signed out".

    You are no longer signed into your Creative Cloud applications

  • When I try to sign into Creative Cloud a message saying "You've been Signed Out" pops up, When I try to sign into Creative Cloud a message saying "You've been Signed Out" pops up

    I am using a Windows 7 computer if that helps at all

    Hi thejenaem,
    Please refer the following help article on the problem "You have been signed out"
    You are no longer signed into your Creative Cloud applications
    Hope this helps.
    Let me know in case of any problem.
    Thanks and Regards,
    Sumit Singh

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