Your Account is no longer synchroniz​ed with your device. Check that your account settings are correct. If they are correct, contact your email service provider.

Hey everyone,
 I have a Blackberry Q10 with T-Mobile and have had the following error message appear over the weekend: 
Your Account is no longer synchronized with your device. Check that your account settings are correct. If they are correct, contact your email service provider.
My Blackberry is trying to connect to Office 365 for its e-mail. I tried to remove the account, then re-add it, but the e-mails seem to not come in as quickly as it should. I have also tried the Delete Prior and Mark Prior message options, but still no luck.
Does anyone have a solution for this issue? Does it have to do more with Office 365 or the BES server? 
Many thanks in advance. 

Have had issues with z10 but try the following: -turn wifi off when activating Active Sync -do not use a double quote character in your password email account -try using Outlook account option in drop down list of email account types in your z10. Works great. Hope one these helps. BlackZ10

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