Your EarPods Have Permanently Damaged My iPod's Screen.

Question

As most of you know, iDevice earphones tend to tangle if not wrapped around something.
In my case, I keep my headphones wrapped around my new iPod Touch 5.
After only a couple of days, the cord has left permanent markings on the screen that show up when I drag my finger across it.
I bought this refurbished, if that matters, and I've been carrying it in my pocket with the original EarPods wrapped around it.
I upgraded to this from an iPod Touch 4, and it never had this problem.
I've tried everything short of taking sandpaper and hydrochloric acid to the screen, and those marks just won't go away. They even repel water when I try to wipe it clean.
And if I can't find a solution to this, then you'll get to watch another loyal customer switch over to Android.

Answer 1

This is an iPod 5? when you remove the case is the image etched into the glass of the iPod or just on the plastic of the case's screen protector? If it's just the case throw it away and get a new one or if want to... try a polymer based polishing compound on the case NOT your iPod may remove the image, just remove the iPod from the case first. If it's on the glass then you somehow etched the glass with and image of your iPod earphones. Some type of electronics glass cleaner, like the Monster cleaner suggested by deggie may remove it, but I don't know, definitely DO NOT USE SANDPAPER  or HYDROCHLORIC ACID!!! I hope you're just joking. If it were just a pane of glass I would use a two part glass polishing compound, but that requires lots of water and elbow grease, not a good idea on an iPod. If it's on the glass try the cleaner, sparingly, if no joy contact Apple Genius Bar set up an appointment to have it evaluated, maybe a warranty issue, maybe not. Whatever course of action you take find somewhere else to store your earbuds. Food for thought... this could have happened with any device not just Apple. Good luck, hope it's just the case and the cleaner works.