Z10 will not retain sved WIFI networks on reboot

I own 2 Z10's. Upon battery completely draining and rechraging OR simply rebooting the charged devices one will retain all saved wifi networks and will reconnect to any saved wifi network automatically. The other consistentantly turns off Wifi, erases all saved wifi networks. Upon reboot i notice that #teulsdirect keeps appearing as the only saved wifi network then it disappears after a minute or two. Both phones are updated to 10.2.1.2977
why is this happening? is there a fix?

Before #TelusDirect disappears tap and turn it OFF to see if it helps.
If your issue persists call Telus and ask them to reset your SIM settings.

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