Zebra ITF English labels - need to add Chinese

We have ITF files that are the basis of our shipping labels printed from SAP to a Zebra 420 label printer. For English, this works fine. We have Chinese characters, however, that also must print on some of the English labels. In these cases, the 2nd line of the Customer name field of the label is Chinese, but the label that spits out shows ##### for this.
I use ASCII device type, method S to a windows host running SAPSprint. The language is loaded and the characters can be viewed in SAP.
Do I need to have the developer re-build the ITF file or is there an easier way to allow the printer to print both English and Chinese? When I switched the device type to SWINCF, I got the actual ITF file contents, but the Chinese characters did appear in one line of it all.

Hi,
If the printer's internal character set can understand the Chinese characters, then it is possible that the following steps could work.
In the definition of device type ASCIIPRI via transaction SPAD, change the field '1. Characters set' from 1105 to a new value.
4110 - for UTF-8
4102 - for UTF-16
With the unicode encoding, the device typs should be able to handle the unicode characters. If the printer can also handle them, then this could work.
Regards,
Aidan

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