Zen Sleek - Buttons not work

The play / pause, skip tracks and all other buttons do not work on my zen sleek. the only ones that do work are the on / off button and the volume control. i have just finished installing the latest firmware but there has been no difference made. i have looked on the support site but i have found nothing to do with this problem. can anyone help.........please?

Just to say I've got the same issue. I thought it might have something to do with the new Windows Media Player(?). Who knows.
I emailed Creative who got back to me although they said that I'd probably have to send it off to be fixed.
If anyone does have a solution, it'd be great if you could post it!

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    Edited by: Phoenix2006 on Feb 8, 2010 2:37 PM
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