Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

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So my daughter set a password to lock her ipod and now she can't remember it. I tried to restore to factory settings but it still wants a password. I tried 0000 and that doesn't work. Any ideas what to do to?

So my daughter set a password to lock her ipod touch and now she can't remember it. I tried to restore to factory settings but it is still asking for a password. I tried 0000 and that didn't work Any ideas what to do?

From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock

My iMessage does not appear to be working. Every time I go to reply to an existing message it just appears as normal text. I have tried to create a new message but it still just defaults to normal messages. I have checked my settings but looks ok. Help?

My iMessage does not appear to be working. Every time I go to reply to an existing message it just appears as normal text. I have tried to create a new message but it still just defaults to normal messages. I have checked my settings but it is all set up as it should be. Is there anything I've missed or could try? Thanks

Try the following:
In Finder, select the problematic volume and then press command-I.
Expand the Sharing & permissions section if it's collapsed.
If the section is locked, then unlock it by pressing the padlock button and then authenticating as directed.
Tick/check Ignore ownership on this volume.

My ipod jumps from one screen / app to another on it's own. Sometimes I can't unlock or even shut off. I've tried the reset, I've tried back up, even tried restoring to factory settings and is still having problem. Any ideas of what I can do.

My ipod jumps from one screen / app to another on it's own. Sometimes I can't unlock or even shut off. I've tried the reset, I've tried back up, even tried restoring to factory settings and is still having problem. Any ideas of what I can do.

When you still have the problem after restoring to factory defaults/new iPod then you very likely have a hardware problem and an appointment a th Genius Bar of an Apple store is in order.

HT201210 Had a message to say my iphone needed plugging in to itunes, did this but then couldn't even turn it on (apple symbol on my screen) trying to restore to factory settings but keep getting error (16) don't know what to do now :(

Had message on my iphone 4 this morning that I needed to plug it into itunes. Did this but could only get a blank screen with apple symbol on it. Tried to do a system restore but keep getting the message that it couldn't finish restoring

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message.

HT1414 My ipad is unresponsive I have tried to restore to factory settings its not alowing me to

My ipad is not reponding I have tried to factory reset I cant get into it to do this, I tried using itunes no joy

Hello, Sharonwilson1506.
Thank you for visiting Apple Support Communities.
I would need more information regarding any restore errors received, computer OS and clarification on what you mean by unable to restore to provide a better answer. However, here are some basic troubleshooting articles that have some helpful steps you can try.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Cheers,
Jason H.

My phone doesn't ring when someone is calling, but the sound works otherwise, like the alarm etc. I have tried to fix it in settings but still not working. anyone else have this problem?

my phone doesn't ring when someone is calling, but the sound works otherwise, like the alarm etc. I have tried to fix it in settings but still not working. anyone else have this problem?

Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue!

HT4623 Hi everyone, I updated my iphone 3gs to ios6. But, when it come to the activation screen, It showed up could not activate iphone because the activation server is temporarily unavailable. I tried to restore many times already but it still the same.

Hi everyone, I updated my iphone 3gs to ios6. But, when it come to the activation screen, It showed up could not activate iphone because the activation server is temporarily unavailable. I tried to restore many times already but it still the same. Help me please! T-T

Please see the More Like This section on the right.

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work.

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work. It shows that it is activated. I tried to deactivate and reactivate but that doesn't help either. Everything else seems to work.

Hi tspcat,
What operating system are you using, and what version? You may be running into a compatibility issue between your older version of Acrobat and the OS that you're running.
Please let us know a bit more about your setup, so we can get to the bottom of this printing issue.
Thanks,
Sara

TS1538 I have restored my ipad 2 but it still will not let me in. It gives the message iPad is disabled...connect to iTunes

I have restored my ipad 2 but it still will not let me in it. It gives the message iPad is disabled...connect to iTunes. I already connected to iTunes and went right back to message.

Try using recovery mode. You want to use the computer that you use for syncing your iPad so that you can restore from a backup at the end of the process.
http://support.apple.com/kb/HT4097?viewlocale=en_US&locale=en_US
If you have an iCloud backup, you can restore from that as well. If you have no backups, you will end up losing everything on the iPad and will have to start all over again.

Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Issues with sending and receiving MMS
You will need these to send and receive MMS:
- An iPhone 3G or later.
- iOS 3.1 or later.
- A cellular data connection. MMS isn't available if you are using only Wi-Fi.
- A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
- A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
To resolve issues with sending and receiving MMS, follow these steps first
1. Go to Settings and turn airplane mode off.
2. Go to Settings > Messages and turn MMS Messaging on.
3. Go to Settings > Cellular and turn Cellular Data on.
4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
9. Restart your iPhone.
10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
11. Reseat your SIM card.
If you are still unable to send or receive MMS, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
7. Back up and restore your iPhone as new.
8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
Thanks,
Matt M.

My iPad is glitching it goes from the Internet to the home screen with no warning I have completed a restore to factory settings still doing it. Please help

My iPad is glitching it goes from the Internet to the home screen with no warning I have completed a restore to factory settings still doing it. Please help

Setup as new (Factory Default)
Settings>General>Reset>Erase all content and settings
Note: if iPad still crash after setting up as new, it's time to make appointment with Apple.

I need to get my brothers itunes off his old phone i already reset it to factory settings but its still telling me i have to enter the apple id and password and we dont know it

i need to get my brothers itunes off his old phone i already reset it to factory settings but its still telling me i have to enter the apple id and password and we dont know it and doesnt remember the information that he put in itunes to do it

I guess that the only problem is, that the iphone is already connected / related (or whatever... I´m german) to an apple ID. and if he could go in the ITUNES account, he/they could get rid of that by DISCONNECTING
please try
okay... its in itunes to com to the point to disconnect the device from the cloud.
I thought they still could hat any auto login on the mac ?!
sorry if I was wrong

My iphone 4 screen black out suddently! I tried to restore to factory setting but still nothing show up on screen! Anyone can help?

My iphone 4 screen black out suddently! I tried to restore to factory setting but still nothing show up on screen! Anyone can help?

1st, u could just restart ur home, pressing the home and power botton together for few sec,if it wont work .....
2nd, try restore ur phone with itune, and it ****** me off last time when i dont normally backup with my itune after the icould thing showup, so restore with icloud backup wont 100% work, if not just try restore from older icloud backup. if it still wont work.....
3rd hand it over the the apple dealer... they are the pro... never ever open it up urself or bring it to one of ur so call SMART FRIENDS, they will freak up ur phone even worst.... i think this method will definately solve ur problem..

When I open iWeb it does not "Highlight" the New site or new page options. It ahs had this issue for over a year! I have tried uninstalling and re-installing it. What do I do? It opens the tutorial video, then when you close it, nothing else is clickable.

When I open iWeb it does not "Highlight" the New site or new page options. It has had this issue for over a year! I have tried uninstalling and re-installing it. What do I do? It opens the tutorial video, then when you close it, nothing else is clickable.

Open iPhoto, select a couple of photos and use the Share ➙ iWeb ➙ Photo page menu option. That has jump started iWeb for others. I could take a couple of tries.
If that doesn't work try the following:
1 - delete the iWeb preference file, com.apple.iiWeb.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iWeb's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iWeb folder.
Click to view full size
3 - launch iWeb and try again.
OT

Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

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