Bought a new Mac Book Pro today running OSX 10.9. I have noticed that all videos have scratchy sound. I have tried both YouTube

Bought a new Mac Book Pro today running OSX 10.9. I have noticed that all videos have scratchy sound. I have tried both YouTube & Vimeo. iTunes has not been loaded yet.
Ideas?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

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Hi, I bought a new Mac Book Pro, very high spec, installed Lion and now the machine is slow, glitchy. how do i wipe it and put Leopard back on it? any help would be great..?

Hi,
I bought a new Mac Book Pro a couple of months ago the new model, very high spec, i7 processor, 500g solid state drive, 8 gig of ram. all in all a very fast machine. however, i foolishly downloaded OS X Lion and as soon as i did i noticed a considerable difference in the machine basically its ground to a halt, its now slow glitchy programs shut down and crash. I'm new to Mac and in reminded of life in the world of Windows....! any suggestions should i wipe Lion off the machine and re install Leopard? any help would be appreciated..
Liam

Surely you meant to say that there was nothing in Lion you would prefer over !10.6! - Lion is 10.7.
As for what might be sapping your machines juice - have you run Activity Monitor yet? I always enable 'All Processes' and sort it by %CPU usage if i want to know whats cooking.
In addition to the list Disk Activity might give a hint.
If you are quite low on available disk space it might also be that osx is constantly swapping - best to keep a few GB of free space for it to work with.

Bought a New Mac Book Pro last week, can I get a free upgrade to Lion?

To cut a long story short, I bought a new Mac Book Pro Last week, it is only 6 days old now, it was nearly 2 grand and comes with Snow Leopard, today on their website I saw Lion OS Advertised as 'coming soon to a mac near you' or something. I was just wondering, as I've just spent nearly 2 grand on a Mac Book last week, would I be eligible for a free upgrade to Lion when it comes out?
I think you should be as when I bought it i was never informed there was a new OS coming out soon, does anyone know the answer? Or how much it may be to upgrade? as after spending £1899 I don't want to have to pay £100+ to upgrade a month later or so.
Kind Regards,
Chris

Lion won't be out until middle of next year, so you are not entitled to any upgrade. But you may be entitled to the iLife '11 software if it isn't already installed. Check the Apple website for any Up to Date offer.
+No merchandiser is required to inform you of a new product not yet available. If you think they are then you are poorly informed.+

I am using FCP 7.0.3.on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

I am using FCP 7.0.3 on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

.. and by the way, the jump from FCP 6.0.3 to FCP 7.0 (or higher) isn't an "update" It's a full version "upgrade" that has to be done using the install discs (or disc images).
-DH

I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips?

I have just bought a new Mac book pro and I want to transfer my iTunes (including music, photos and apps on my iPod touch) from my old windows computer to the Mac... any tips? Is this possible?
(iPod touch 4, Mac Book Pro (osx lion))

In Addition to the post by ds store...
You may find these Links helpful...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Download Past Purchases
http://support.apple.com/kb/HT2519
Also see this Excellent Link by Pondini on Transferring Old to New...
http://web.me.com/pondini/AppleTips/Setup.html

I just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?

i just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?

TVs don't support "Mac OS Extended (Journaled)", so you will probably have to use FAT32. To format the external drive, follow the same steps as you did to format it with "Mac OS Extended (Journaled), but in the erasing screen, select "MS-DOS (FAT)" as "Format". Note that FAT32 isn't compatible with files bigger than 4 GB. Also, you may have to format the external drive in a PC

HT201364 Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machin

Hi I have just bought a new Mac Book Pro 15" Retina display with 256 SSD and 8G RAM. I had my info transferred form my Previous Mac Book Pro late 2011 to this machine. When trying to download Mavericks it says it cannot be loaded onto this machine? Strange as I have just downloaded Pages, Numbers and Keynote...free? Thanks and Regards
Brian

Welcome to Apple Support Communities
You already have got OS X Mavericks installed (the Keynote, Pages and Numbers versions available in the Mac App Store are only compatible with OS X Mavericks).
You have got a Late 2013 MacBook Pro, which uses a special OS X Mavericks version that is not available in the Mac App Store. This is the reason why the Mac App Store is not compatible with OS X Mavericks even if you are using it. This will be fixed in OS X 10.9.1, when your Mac uses the same Mavericks version as all other Macs.
Until then, you can reinstall OS X through OS X Recovery > http://support.apple.com/kb/HT4718

I just bought a new mac book pro. I would like to access all my purchased games for mac that I made on my iMac. How do I do this?

I just bought a new mac book pro. I would like to access all my purchased games for mac that I made on my iMac. How do I do this?

Use the Migration Assistant(it'll put the data into a different user account if you've already created one), or drag them and their data through Ethernet, wireless, Target Disk mode, or through an external drive, or reinstall them from the original source.
(100927)

I just bought a new Mac Book Pro and did a migration of the content of the old laptop (also a Mac Book Pro) to the new one. Now I cannot start Photoshop CS6. When I am starting it I have a window "Adobe photoshop CS6 extended" opening requesting a connexi

I just bought a new Mac Book Pro and did a migration of the content of the old laptop (also a Mac Book Pro) to the new one. Now I cannot start Photoshop CS6. When I am starting it I have a window "Adobe photoshop CS6 extended" opening requesting a connexion. When I am entering my password for the connexion the software crashes. How can I fix the problem?

Migrating, transferring or copying is DEMANDING trouble, not just asking for it.
Always install from scratch, from the original media,

I have bought a new Mac Book Pro, and I need to know how I can move Aperture from my old Mac Book to the new one..

I have bought a new Mac Book Pro, and I need to know how I can move Aperture from my old Mac Book to the new one..

It begins with: F-285-NER-151-QBQ-and continues with 5 more 3 or 4 letters/numbers..
Yes, that is the number. And what version of Aperture have you installed? The same version as on your old Mac?
But it don´t work on my new Mac...
In what way does it not work? Does it require you to enter a licence number for Aperture 2 as well? That will be necessary, if your serial number is an upgrade serial number. Then you will have to enter all previous numbers as well.
Or does Aperture not accept the number as correct? Then check the spelling; some letters are easily confused like "I" and "1" and "O" and "0". Do not use the number pad to enter the numbers.
See: Troubleshooting Professional Application Serial Numbers
Regards
Léonie

I have purchased the last Creative Suite available on disk. It will load on my old Mac Book Pro. I just bought a new Mac Book Pro and just realized there is no place to put a disk. Is there any way to load the programs to my new computer?

I have purchased the last Creative Suite available on disk. It will load on my old Mac Book Pro. I just bought a new Mac Book Pro and just realized there is no place to put a disk. Is there any way to load the programs to my new computer?

Buy an external optical drive such as the Apple USB SuperDrive that is made specifically for that model.
Use the optical drive of your old MBP to clone the DVDs to USB flash drives, then install from the flash drives.
Connect both computers to your local network and then share the optical drive to install the software.

I bought a new Mac Book pro,

I bought a new Mac Book pro, I converted my old Mac book with the migratio assistant but I can't find my files, onlly the apps, what to do? It won't connect to the internet even though every other computer iphone or ipad does.

Do a SMC Reset
http://support.apple.com/kb/HT3964
and
PRAM
http://support.apple.com/kb/ht1379
then try and de select and re select your network
are you highlighting your network then use the - sign to delete?
If your files are not there then they have been transferred over.

My Mac book pro 13 running osx lion froze. Please help

My Mac book pro 13 running osx lion froze. It is stuck at the grey apple screen with the wheel spinning. How can I reload the operating system without the disk? Please help

What exact model MBP do you have? Was Lion the installed OSX when new?
Have you tried a restart?
Have you tried a Safe Boot?
http://support.apple.com/kb/HT1564?viewlocale=en_US
Ciao.

I have transferred my itunes from pc to new mac book pro. In the syncing of ipod have lost playlists. Is there a way of getting them of old pc library into itunes on mac. Seems to only allow me to do it song by song?

I have transferred my itunes from pc to new mac book pro. In the syncing of ipod have lost playlists. Is there a way of getting them of old pc library into itunes on mac. Seems to only allow me to do it song by song?

I have transferred my itunes from pc to new mac book pro. In the syncing of ipod have lost playlists. Is there a way of getting them of old pc library into itunes on mac. Seems to only allow me to do it song by song?

How good is the new mac-book pro at running PC games, will it run...

I currently have a mac mini which i have boot-camped for playing PC games.
Many of the new games exceed the graphics spec of my mac.
I am considering buying one of the new mac-book pro's.
Could someone please tell me if the new macbook pro runs the following PC games through boot-camp .
1) Call of duty 4
2) Battlefield 2
3) Rainbow 6 vegas (1 and 2)
I know it is possible to get some of the above games for OSX but i want them on PC so i can play them over my local area network with other PCs.
Thanks
P.S: the new mack book has: NVIDIA GeForce 9400M + 9600M GT with 512/256 MB
see http://store.apple.com/us/browse/home/shopmac/family/macbookpro?mco=MTE4NDY

ziggy067,
Both the Macbook Pro and your Mini will run Windows games, under Windows, just like any other similarly-configured PC.
In other words, the new Macbook Pro, and indeed any of the Macbook Pros, will run the games you list just fine.
Scott

Bought a new Mac Book Pro today running OSX 10.9. I have noticed that all videos have scratchy sound. I have tried both YouTube

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