Can't install iTunes or QuickTime on Vista. Vista is killing me. HALP!

I read through all the [million] other posts with Vista problems but mine is a bit different.
Its a brand new Dell computer with 32bit Vista Home Premium which I have learned is a bad idea but now I'm stuck with it and without my music. I hear some people don't have problems with ITunes and Vista at all so I still have hope.
When I try to install iTunes 8 plus QuickTime this is the error:
"the installation of QuickTime did not complete successfully. iTunes requires QuickTime."
When I try to install QuickTime on its own this is the error:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755."
Thanks for any info. Peace in the new year to all!

I am having this same problem. Has anyone found a solution?

Similar Messages

Can't install itunes and quicktime on win7 32bit

Hi all,
since the new updates from october 2011 i couldnt update my itunes anymore. During the installation it said:
in dutch: kan map C:\ProgramData\Microsoft\Windows\StartMenu niet maken. Er bestaat al een bestand met deze naam. Wijzig de naam of verwijder het bestand en klik op nogmaals.
In english: can not make folder C:\ProgramData\Microsoft\Windows\StartMenu. There already excists a folder with this name. Rename the folder or delete the folder and try again.
Now the problem is: i deleted my itunes and quicktime to finally install the new updates. When i install itunes it still give this message during the install and i cannot find the folder C:\ProgramData\Microsoft\Windows\StartMenu and i deleted everything i could find from itunes.
In my start menu there isnt anything named itunes as far as i can see. how can i delete the folder so i can finally instal itunes again..?

These are the minimums listed for the iPod Classic:
Windows system requirements
PC with USB 2.0 port
Windows Vista or Windows XP Home or Professional with Service Pack 2 or later
iTunes 7.4 or later

Can't install itunes or QuickTime updates on PC running Vista

When trying to install updates to the following:
itunes version 10.5.1
QuickTime version 7.7.1
I receive the following message in itunes/QuickTime popup window:
The installer has insufficient privileges to access this directory:
C:\Program Files\Quick Time.
The installation cannot continue. Log on as administrator or contact your system administrator.
Does anyone know what the problem may be?
In addition, I can no longer use itunes, or QuickTime. I get the same popup message as referenced above.
Note: My login has administrator privileges.

I am having this same problem. Has anyone found a solution?

Can't Install iTunes because QuickTime recognizes an older version.

I tried to upgrade my iTunes from 7.4 to 7.6 but I could not so I completly uninstalled iTunes and QuickTime. When I reinstalled iTunes I got an error message saying "A newer version of QuickTime is already installed. This installation cannot proceed wihle the newer version of QuickTime is installed." I have uninstalled everything apple related. I have downloaded the Windows utility cleaner and I am still having problems. I forgot to add that I am using Windows Vista 32 Bit. I cleared my Temp and had my brother come over and help me open the registry and we deleted every QuickTime related file. I still have this error message and do not know what to do. Any help would be much appreiciated. It is a good thing I backed up my Library on a disk.

Take a look in Task Manager just to see if anything Apple related is running, perhaps iPod or Apple mobile device related. Also right click on My Computer go to Manage + to expand Services and Applications then click on Services, to also see if anything Apple related is running.
One more thing comes to mind. There has been problems with QT instalations when K-Lite & Ace codecs have been installed on a computer. If you go to Search, you may want to look up some of b noir's post on this issue, if in fact these codecs were installed on the computer.
Message was edited by: Jacumba

Can't Install iTunes or Quicktime Error Code 2356

Hi!
I cannot for the life of me install either Quicktime or iTunes. I haven't been able to for a long time, which was never a problem, until I got a new iPod and iTunes wouldn't let me sync the two them until I installed a newer version. I have read many posts + looked all over the internet and can't seem to solve the problem. I have run a registry cleaner. I have removed iTunes, Quicktime, and anything related. I have tried to download quicktime as a stand along program. Everytime I try to install these programs I get a message about an error code 2356. Has anyone ever had a problem like this or have any ideas how to fix this? Thanks ahead of time for your help.
Message was edited by: MissAmanduh13
Message was edited by: MissAmanduh13

Thanks for taking the time to try and help me. I have tried that. The program will actually not even download on my computer (Windows Installer Cleanup). I get this error message...
Windows Script Host
Script: C:\DOCUEME~1\User\LOCALS~1\Temp\IXP000.TMP\StartMsi.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object: 'Scripting.FileSystemObject'
Code: 800A01AD
Source: Microsoft VBScript runtime error
I am sure the problems are connected.... or maybe not. I do not know. I have looked online about this problem and see a few different solutions, but didn't want to try anything, because I do not want to make things worse on my computer. Do you know what this means or how to fix it?

Can't install itunes or quicktime

So today I found out that I needed to update quicktime so I did, but it was taking 45 minutes to install quicktime so I stopped the installation. Now I can't open up itunes and when I try to reinstall itunes it says:
"1607: Unable to installSheild Scripting Runtime"
What's going on? and how can I fix this?

nevermind I fixed it

Can't Install iTunes 10.6.3 Windows Vista Windows Installer Problem

Basically, just before installation completes a popup of "There is a problem with this Windows InstWhat exactly would I be missing??? please help !aller package. A program required for this install to complete could not be run.". I've read many threads that state that all I have to do is run a repair on the Apple Software Update(ASU) but my problem is that I've already uninstalled it. Now what comes to my mind is that, it wasn't a clean uninstall as I just uninstalled through Add & Remove.
So I would preferably like to get an answer to the whole problem or if not what files are linked to the ASU that might cause this problem. Please help I've alot of things and I really hope there is another solution then to reformat my PC, I really don't wanna reformat my laptop just for iTunes and because I have an iPhone, I unfortunately, have to depend on having it installed.
Back story (Why I do not have ASU):
When I updated my iTunes and several other Apple software, I was unable to start itunes, kept getting a permissions issue. So I set all the permissions to my User Account (note that I am, from the start, using an admin account) but still errors kept popping up. Usually when an update doesn't work I just go through Add & Remove and uninstall all Apple programs before trying to reinstall iTunes and etc, which I did, Except this time...

Download and save a full itunessetup.exe or itunessetup64.exe file(depends on your operating system).
http://www.apple.com/itunes/download/
Use Winrar to unzip the file into a folder. Then right mouse click the file AppleSoftwareUpdate.msi from that folder to install.
If you don't have winrar, you can go to this link to download a free trial version.
http://download.cnet.com/WinRAR-64-bit/3000-2250_4-10965579.html?tag=dropDownFor m;pop

I can't Install iTunes or QuickTime Player

i have downloaded iTunes 8 from the official apple website, when i click the icon on my desktop which was created from the download it says...
gathering required information but then it says...
your computer must be restarted for any changes to iTunes to take effect.
so i do it and then try and go onto iTunes...
IT DOES IT AGAIN!
this keeps happening over and over, i have tryed deleting all the things i have downloaded and downloading again and the same happens.
its a never ending loop.
also when i click on the QuickTime Player buttons it says erroe46 or someting...
file cannot be found
please help me guys!

ok then, sorry ill get the exact problem typed now in number order...
EDIT:
QuickTime Player:
When I click on the QuickTime Player icon my desktop which was made when I downloaded iTunes 8 from the official apple website I got this...
'Error 46: Could not load or find the QuickTime ActiveX control.'
iTunes:
When I click on the iTunes icon on my desktop which was made when I downloaded iTunes 8 from the official apple website after what seemed to be a normal instalation I got this...
1. Preparing to install
2. Please wait while windows configures iTunes (takes 9 seconds)
3. Gathering required information...
4. Time remaining: 3 seconds
5. Time remaining: 2 seconds
6. (then jumps to) Time remaining: 14 seconds
7. You must restart your system for the configuration changes made to iTunes to take effect. Click Yes to restart now or No if you plan to manually restart later.
*Then this happens*
1. (If I click Yes) Opens the 'Computer' page then restarts my computer (takes longer than usual.
1. (If I click No) Opens the 'Computer' page and does nothing else. (If I restart my computer manually then nothiing out of the usual seems to happen)
2. (After restart) If I click the iTunes icon this happens all over again!
Notes
I have tryed deleting all of the components of the original download and then downloading again three times to see if it helps. But no luck.
Would trying to find an earlyer version of iTunes possibly help? like version 7 or something?
SOON I WILL RECORD WHAT HAPPENS AND POST ON YOUTUBE AND SEE IF THAT HELPS ANYONE THAT MIGHT HAVE A SOLUTION FOR ME.
Message was edited by: kkid106

Can't install iTunes 9 on Vista. iPod services have stopped?

I can't installed iTunes 9 on my Windows Vista PC. When I try to install, the installation process gets to about 95% complete, then an error pops up saying "Serice 'iPod Sevice' (iPod Service) failed to start. Verify that you have sufficient privileges to start the service". I also get a Windows System error that says "iPod service module (64-bit) stopped working and was closed". I can't install iTunes 9 and can't find any answers. And yes, I'm installing iTunes as the system Admin. Any help would be appreciated.
Thanks.

My problem is with Vista, but slightly different to the above.
I bought a new Vista PC yesterday and was able to download iTunes 8 to it.
I'm also still using my old XP PC until I get the Vista one properly set up. Last night I ran all iTunes/iPhone/iPod Touch updates successfully on the XP machine.
Today I am updating the Vista PC. Safari and Quick Time have downloaded.
iTunes itself reaches 98.7 of 98.8 verified and then fails.
The error message I am getting is ""The windows installer Service could not be accessed. This can occur if you are running in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assistance"
I have no idea what that means, does any Vista user know what the Windows Installer Service is and how I sort this out?
There is a pop appearing occasionally about setting up 'winlock' - I have no idea what that is (need to google to find out) so have ignored that until I understand what it is.
I've tried both running direct from the download and saving to my PC but still the same error message. Odd that the program installed yesterday but the updated version will not do so today.
Any assistance would be appreciated.

Can't install Itunes 64 on Vista 64 bit OS

Bought an Ipod Touch. Downloaded iTunes64. On install I get an iTunes + QuickTime error "Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode (not), or if the Windows Installer is not installed correctly. Contact your support personnel for assistance"
HP Support(3 hrs), Microsoft Support(none), and Apple Support(2 hrs) unable to diagnose and offer fix. Any one had this error and successfully installed iTunes 64 on 64 bit Vista?
AKWilder

Excellent news, AK! Glad the HP chap was able to fix things for you.
Our flight to New Zealand will be from San Francisco to Sydney, then to Auckland
Ahhhh ... the long one ... Actually the issue I was wondering about would hit on LA-to-Auckland as well, but looking at the features on the Touches, a full charge apparently only gives you a maximum of 6 hours video playback:
http://www.apple.com/ipodtouch/features/
... so it might be worth getting a battery-pack of some description as well?
I haven't used it myself so can't vouch for it from personal experience (actually, I've never used a battery pack with an iPod), but there's a Kensington model I can see in the online Apple Store that claims it will give you up to 21 hours of video playback:
http://store.apple.com/us/product/TR823LL/A?fnode=MTY1NDA4NA&mco=MTA4NDYwODk
Thinking that with both that and the ipod fully charged, that might get you all the way from Florida to Auckland. (Best to do some "comparison shopping" of your own, though, before getting something like that ... I'm no expert on what would constitute the best deal for you.)

Can't install Itunes on vista

Can't install Itunes on vista keep getting a message "could not access network location $appdata$". I tried installing quick time on its own which worked fine. Tried to remove Quicktime and get the same error as above. I have successfully installed Itunes on an XP and windows7 machine.... Any Ideas ....please

With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program

Can't install iTunes due to Quicktime failing to install

I'm on Vista (sad face) and over the past couple months iTunes has worked on and off...working and then I get an error saying "iTunes has stopped working" and then I have to mess with everything uninstalling/installing to get it working again.
However last week, when it happened I uninstalled iTunes and then attempted to uninstall Quicktime but it would not remove Quicktime off the list even after restarts. Then I ran the newest iTunes + Quicktime installer and it just goes until it gives me and error saying "The installer encountered errors before the requested operation for Quicktime could be compleated" and takes me to the complete box saying try again later. So the problem is with Quicktime because it won't uninstall/install and thus I can not install iTunes.
I have tried using the stand-alone Quicktime installer and have gotten the same error. I have also tried Apple Software Updater and no dice. I am getting very frustrated nothing seems to work and I need to update my iPod! Please help!
Thanks!

+I finally got QuickTime uninstalled (it wouldn't give me errors uninstalling, it just wouldn't uninstall) via Windows CleanUp Utility.+
After you used CleanUp, did you manually remove any leftover QuickTime program files?
If not, let's run through a CleanUp routine again.
Run CleanUp and remove the QuickTime entry.
1. On the Start menu, click Computer.
2. In Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
Switch off antivirus and antispyware applications prior to the repair install.
Go into "Uninstall a program" in your Control Panel (assuming here that you don't have Classic View selected) and select itunes. click "Repair" up at the top of the control panel screen.
If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?

Can't install iTunes 7.5 on vista! Going crazy. Can't find in forums

Hey guys. I am on my mom's computer trying to install iTunes for her, and I just can't get it to happen. I have searched the forums, but no one is having this problem...
I go to download. Everything seems to be working, but it lands on the "preparing to instal..." window, and then nothing happens. It just sits there. I left it alone for a few hours, but nothing.
I tried downloading quicktime and iTunes, but the same thing happend.
I tried downloading quicktime by itself, same thing.
Does anyone know how to fix this? There is currently no iTunes on the computer at all.

Your lucky. Everything was find until I installed iTunes 7.5 on my Vista Ultimate machine and it crashed the machine and the OS. Lost everything in iTunes including purchases, movies, games, playlists, everything and had to re-install Vista and everything else that installs. I do wonder if Apple did this deliberately. I know Vista is problematic but there is really no excuse for this kind of thing happening either from Apple, Microsoft, or Dell for that matter. Of course Apple or Microsoft could care less.

Why i can't install iTunes 10.6.3 on windows vista home premium x86 ???? 1 hour ago

Why i can't install iTune 10.6.3 on windows vista home premium x86 ????

What happens when you try, what error messages do you get?

Can't install itunes in windows vista

i'm just upgrade my gf's PC from Windows XP to Vista. I find that I can't install itunes. As it said visualbsic script is missing or disabled. How can i solve it??

I think it would be a good idea to scan for malware as malware often interferes with Windows Update.
Download Malware bytes and run a full scan, there is a free version:
http://www.malwarebytes.org/
In services, check the Window Update service. It should show as "started" and start up type automatic.
The other thing is to run the system file checker:
http://support.microsoft.com/kb/929833
This will attempt to fix problems and if it will not run, that is another clue to the problem.

Can't install iTunes or QuickTime on Vista. Vista is killing me. HALP!

Similar Messages

Maybe you are looking for