CC&B 2.1 with BO XI 3.1 / Crystal Reports 2008

Hello,
Has anybody successfully used CC&B 2.1 with a more recent version of Business Objects than the officially supported BO XI R2? We are trying to integrate with BO XI 3.1, following the steps in the CC&B 2.1 installation document. When running a report from CC&B we get errors related to the Java deployment of Crystal Reports Viewer on Tomcat.
Thanks in advance for any inputs.

The installed_fixes only reflect the installation of the Application component of fixes. It sounds to me that you should check the following:
1. Check that you have run all the database upgrade scripts. You should have log files for these
2. Check the following table in CC&B to see if the database patches have been applied (CI_UT_INSTL, CI_UT_INSTL_DTL)
3. logon on to the database as the schema owner , usually cisadm to see if you can see the new / amended tables
4. If all steps above pass, logon to the database as the update user, usually cisuser.
If you cannot access the table then you may need to run oragensec to create the synonyms for the user, cisread.
Edited by: Paul Brown on Feb 21, 2012 4:15 PM

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Martijn van Foeken
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http://www.focuzz.nl
http://nl.linkedin.com/in/martijnvanfoeken
http://twitter.com/mfoeken

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Hi,
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Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly:
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

Print layout different with crystal report 2008 runtime

Hi,
I have reports which I print on a pre printed stationary. With Crystal report 11.5 run time it works fine.
Now I am using Crystal Report 2008 run time and with this I found that layout on the print is different than the actual layout in the design.
The print with CR 2008 run time is not exactly matching with the pre printed stationary. Whereas it is working fine with the 11.5 run time.
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hi,
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File -> Page Setup
- Printer Options
- Page Options
- Margins
Regards,
Vamsee

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Hi,
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This one may be best resolved over the phone. Phone support can be obtained here:
http://store.businessobjects.com/store/bobjamer/en_US/pd/productID.98078100?resid=S6I@hgoHAkEAAGsiyVkAAAAR&rests=1282226845369
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We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
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Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
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CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
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Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
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Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
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Ludek
Follow us on Twitter
http://twitter.com/SAPCRNetSup

SAP Integration Kits 3.0 with Crystal Report 2008

Hi,
I have installed Intergration Kits 3.0 and Crystal Report 2008.
I open the Crystal Report Designer from Start >Programs >Crystal Reports 2008 > Crystal Reports 2008.
As mentioned by Ingo, I have ticked the MDX driver setting via SAP menu option.
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Hi,
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Correct!
the SAP BusinessObjects documentation (and Ingo) mentions that the transports have to be imported. HOW to do this is an SAP Basis administration related issue and is NOT described in the BusinessObjects documentation.
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Regards,
Stratos

Problems with consuming SAP BW WSDL in Crystal Reports 2008

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Any help or insight into the issue will be very helpful.
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Kumar

Ingo,
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Hi All,
We are in the process of implementing CR2008 with BO Enterprise XI 3.1.
We have completed the installation successfully. We can connect from CR2008 client desktop directly to BI-7 using the BO SAP Connector. But We have the following issues,
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What are we missing ?
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Thanks a lot in advance.
Thanks and Regards
Kushan

Hi,
take a look here:
BusinessObjects and SAP - Overview
/people/ingo.hilgefort/blog/2008/02/07/businessobjects-and-sap-part-i
Crystal Reports and BI Queries
/people/ingo.hilgefort/blog/2008/02/19/businessobjects-and-sap-part-2
Crystal Reports and BI Hierarchies
/people/ingo.hilgefort/blog/2008/02/27/businessobjects-and-sap-part-3
Crystal Reports and SAP R/3
/people/ingo.hilgefort/blog/2008/03/23/businessobjects-and-sap-part-4
Install Part #1
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-1-of-4
Install Part #2
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-2-of-4
Install Part #3
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-3-of-4
Install Part #4
/people/ingo.hilgefort/blog/2008/09/17/businessobjects-and-sap--installation-and-configuration-part-4-of-4
SAP Authentication
/people/ingo.hilgefort/blog/2008/09/19/businessobjects-and-sap--configure-sap-authentication
Publishing part 1
/people/ingo.hilgefort/blog/2008/09/23/businessobjects-and-sap--publishing-of-crystal-reports-part-1-of-3
Publishing part 2
/people/ingo.hilgefort/blog/2008/09/24/businessobjects-and-sap--publishing-of-crystal-reports-part-2-of-3
Publishing part 3
/people/ingo.hilgefort/blog/2008/09/24/businessobjects-and-sap--publishing-of-crystal-reports-part-3-of-3
XC, CR and LO Part 1 of 4
/people/ingo.hilgefort/blog/2008/10/03/businessobjects-and-sap-part-1-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
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/people/ingo.hilgefort/blog/2008/10/07/businessobjects-and-sap-part-2-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
XC, CR and LO Part 3 of 4
/people/ingo.hilgefort/blog/2008/10/07/businessobjects-and-sap-part-3-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
XC, CR and LO Part 4 of 4
/people/ingo.hilgefort/blog/2008/10/10/businessobjects-and-sap-part-4-of-4--creating-a-xcelsius-dashboard-on-top-of-sap-bi
Technical Material
/people/ingo.hilgefort/blog/2008/11/19/businessobjects-integration-with-sap-netweaver-bi--technical-material
Ingo

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Hi Experts,
I have a requirement to integrate Crystal Reports with the SAP R/3 . I'm new with this kind of integration and need help because I need to create a report based on the R/3 data.
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Hello,
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Do not cross post.
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Hi experts,
I'm having an issue with Bex Query structures and nulls. I've built a Crystal Report against a Bex query that uses a Bex Query structure. The structure looks like the following
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Webi is also behaving similarly. Can anyone explain why the above is happening and suggest a solution either on the Bex side of things or on the Crystal Reports side of things? I'm confused as to why nulls are displayed in the first example and not the second.
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ingo

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Hi,
I'm using Crystal Reports 2008 for SAP Business One. When I try to insert an image with a UNC graphic location (browse to a UNC drive for image) and I preview, Crystal Reports crashes with the following debug info:
Problem signature:
Problem Event Name:     APPCRASH
Application Name:     crw32.exe
Application Version:     12.1.0.892
Application Timestamp:     48de4bbc
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Fault Module Timestamp:     4daed0a1
Exception Code:     c0000094
Exception Offset:     0002d7fd
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Locale ID:     1033
Additional Information 1:     0a9e
Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
Additional Information 3:     0a9e
Additional Information 4:     0a9e372d3b4ad19135b953a78882e789
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The code I'm using to pull image is:
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Thanks.

Through Startu2014Run are you able to view the image by choosing the following path ?
sapserver\B1_SHR\Bitmaps\Versailles\" & {RSM_Inventory_Images;1.PicturName}
Also try to insert any image which is on your local hard drive and try. I think this is because, CR is unable to access the images which are on UNC.
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Sastry

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My initial install of Crystal Reports 2008 was SP2 (12.2.0.290). After installing SP3 and Fix Pack 3.3, I started to experience problems with reports in landscape orientation.
The reports are set up as 11x8.5 in landscape. They are loaded into a third party application that uses a Crystal Reports reviewer.
For some printers, the reports will reset to the 11x17 page size in portrait. For others the reports stay at 11x8.5 landscape.
The reports are typically set up with the "No Printer (optimize for screen display)" option active, but I tried a wide range of options including setting the "Microsoft XPS Document Writer" as the reference printer to activating the "Dissociate formatting Page Size and Printer Paper Size" option. None of this helped.
I backed out FP3.3 and that did not help. After I backed out SP3, the problem went away. It seems like something changed in the SP3 release that is causing this issue.
What's the best way to communicate this to SAP? I would like to see this fixed in a future patch.

My initial install of Crystal Reports 2008 was SP2 (12.2.0.290). After installing SP3 and Fix Pack 3.3, I started to experience problems with reports in landscape orientation.
The reports are set up as 11x8.5 in landscape. They are loaded into a third party application that uses a Crystal Reports reviewer.
For some printers, the reports will reset to the 11x17 page size in portrait. For others the reports stay at 11x8.5 landscape.
The reports are typically set up with the "No Printer (optimize for screen display)" option active, but I tried a wide range of options including setting the "Microsoft XPS Document Writer" as the reference printer to activating the "Dissociate formatting Page Size and Printer Paper Size" option. None of this helped.
I backed out FP3.3 and that did not help. After I backed out SP3, the problem went away. It seems like something changed in the SP3 release that is causing this issue.
What's the best way to communicate this to SAP? I would like to see this fixed in a future patch.

CC&B 2.1 with BO XI 3.1 / Crystal Reports 2008

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