Crystal Report for Enterprise 4.1 develop error

Question

I user crystalreportviewer to access rpt file .
When I download from crystal report server 2011/2013,if the file is create by crystal report 2011,it work well,
else if it is created by crystal report for enterprise ,it will throw a error:
[COMException (0x80041811): Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.] CrystalDecisions.ReportAppServer.ClientDoc.ISReportAppFactory.OpenDocument(Object DocID, Int32 Options) +0 Report.XReport.getReportDocument(EnterpriseSession enterpriseSession, NameValueCollection inputQueryString) in D:\Projects\Report\Report\adapter\XReport.aspx.cs:205 Report.XReport.Page_Load(Object sender, EventArgs e) in D:\Projects\Report\Report\adapter\XReport.aspx.cs:92 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42 System.Web.UI.Control.OnLoad(EventArgs e) +132 System.Web.UI.Control.LoadRecursive() +66 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428
source code:
  string queryString = "Select SI_ID, SI_NAME, SI_PARENTID, SI_CUID From CI_INFOOBJECTS "
                + " Where SI_KIND = 'CrystalReport'  "
                + " And SI_PARENTID =  " + agencyFoldID
                + " And SI_NAME Like '" + reportNameArray[reportNameArray.Length - 1] + "'";
            //   enterpriseService = enterpriseSession.GetService("PSReportFactory");
            // PSReportFactory psReportFactory = (PSReportFactory)enterpriseService.Interface;
            enterpriseService = enterpriseSession.GetService("RASReportFactory");
            ReportAppFactory reportAppFactory = (ReportAppFactory)enterpriseService.Interface;
            InfoObjects infoObjects = infoStore.Query(queryString);
            //  ReportDocument reportDocument = null;
            ReportClientDocument reportClientDocument = new ReportClientDocument();
            if (infoObjects.Count > 0)
               // ReportDocument reportDocumentt = new ReportDocument();
                //  reportDocument.EnterpriseSession = enterpriseSession;
                //  reportDocument.Load(infoObjects[1], enterpriseSession);
                InfoObject infoObject = infoObjects[1];
                reportClientDocument = reportAppFactory.OpenDocument(infoObject.ID, 0);
                //  CrystalReportViewer1.ReportSource = reportClientDocument;

Answer 1

Hi Alston
Since you have CR for Enterprise then you also have BI and thus most likely you also have an S user ID. You can use the S user ID to create a phone incident at it is part of your Enterprise Support Package. Just saying as this may be the most efficient way of proceeding at this time(?). But please don't take as me trying to push you off of SCN .
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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