Crystal Report Viewer (flash based) is displaying partial of the flash interface. It is working well on Firefox 3.6.7 and below but not in Firefox 3.6.8. It is also working well on Internet Explorer and Chrome and Safari. Please check if you can advise o

Crystal Report Viewer (flash based) is displaying partial of the flash interface. It is working well on Firefox 3.6.7 and below but not in Firefox 3.6.8. It is also working well on Internet Explorer and Chrome and Safari. Please check if you can advise on this problem we are facing. Thank you.
== This happened ==
Every time Firefox opened
== Crystal Report Viewer (flash based) is displaying partial of the flash interface. It is working well on Firefox 3.6.7 and below but not in Firefox 3.6.8. It is also working well on Internet Explorer and Chrome and Safari. Please check if you can advise on this problem we are facing. Thank you. ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.0.249.78 Safari/532.5

Reset the page zoom on pages that cause problems: '''View > Zoom > Reset''' (Ctrl+0 (zero); Cmd+0 on Mac)
See [[Text Zoom]] and [[Page Zoom]] and http://kb.mozillazine.org/Zoom_text_of_web_pages
You can try if it works if you disable OOPP (Out-Of-Process-Plugins) for Flash
You can set the prefs dom.ipc.plugins.enabled.* to false on the about:config page to disable the plugin-container process.
dom.ipc.plugins.enabled (currently false by default)
dom.ipc.plugins.enabled.npswf32.dll (Flash)
To open the ''about:config'' page, type '''about:config''' in the location (address) bar and press the Enter key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

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    Crystal Reports XI r2 = 11.5 = Managed 3.5
    Crystal Reports 2008 = 12 = Managed 4.0
    So I actually installed release one client tools.  The disks I received were the only installation disks we have, but I believe the server was updated to release 2 via web.  I could not find anywhere on web where I could download the release 2 client tools nor could I find any executable on server installation of release 2 to install the client tools to the development workstation.
    However, I also hold a license to the full blown BOE server at XI r2 release  I installed the client tools from these disks to my development workstation.  This installed version 11.5.3300 .  Based on other messages, I believe I need to get to 11.5.3700, but I am lost as to how to get this version.  The differences in versions may be the sole cause of my remaining problems, but I doubt it.
    To make sure I had no conflicts on development workstation, I removed all vestiges of Visual Studio and Crystal and then reinstalled VS2008, then Crystal designer, then Crystal Server client tools.  I also installed all service packs for these.  Tech Support tells me Crystal Reports Server has all service packs installed.  I noticed that the release one toolset installation created needed .dll's in both a program files\business objects\common folder and a program files\common\business objects folder, but the release two installation created only the former, not the latter - don't know if that matters.
    I had a Crystal viewer app at version 10.5 that worked fine for all reports except those that use the Server business view layer.  I am creating a new web version that can handle all Crystal reports including those using business view layer.  I am following the BOE SDK tutorial for creating a viewer.  I am binding to Crystal Viewer with an infoObject cast as report per one of the tutoral ways of binding. (I wonder if I need to use a different kind of binding though the tutoral indicates this should work.)
    When I was using release 1 tools with release 2 server, the report would render just fine but the navigation icons appeared as X's and the print/export buttons resulted in error of "Microsoft JScript runtime error: Object doesn't support this action".
    Per suggestions, I got everything in sync (to version 11.5.3300 which is only release two version I have available) - all references, viewer control, image handler.  I did have to change the image handler type to "CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandlerPage, to get a successful build because type CrystalImageHandler (no "page" suffix) is not defined in Crystal Decisions.Web version 11.5.3300,  I also had to add a reference to CrystalDecisions.Enterprise,PlugInManager for the constant CePictureState.cePictureThumbnail to be defined.  This reference was not necessary with version 1 toolset and not mentioned in tutoral.  Now I have the following symptoms:
    1.  When I bind to a very simple .rpt file stored in filing system of my workstation (displays a constant), the report will render in viewer but the navigation icons are still X's and print/export buttons still get JScript error message.
    2.  When I bind to this same simple report copied into Server folder using an infoObject cast as report (which used to render fine with release one client tools), I get the message: "The Page Server you are trying to connect to is not accessible. Please contact your system administrator."  This same report in Server folder runs fine using my Crystal Designer client.  I am able to display other attributes of the report object so I know I have a good report object.  So, my upgrade to 11.5.3300 has now additionally broken the report render.
    I would love to get to version 11.5.3700 and see what is still broken (I suspect there will still be some), but haven't a clue how to get this version of client tools.  Upgrading server to 2008 is not an option.  Downgrading Visual Studio to an earlier release is an option if VS2008 is contributing to the problem.  If I have to downgrade VS, what release is recommended?
    Any advice about any of these problems is welcome!
    alan

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