Custom plugin crashes repeatedly when closing tabs

Hello,
Our company has a custom plugin which we install onto firefox in order to connect to its API.
lately a customer complained that our plugin is crashing repeatedly. all i have to go on is this crash report for now:
https://crash-stats.mozilla.com/report/index/ff38c405-4289-4b72-a82d-fd67a2141208#rawdump
can anyone help with this?

The first crash reported seems to be crashing in visual studio. If you are using this to create a website, try a new profile to see it has to do with the interaction with your plugins. [[Use the Profile Manager to create and remove Firefox profiles]] though if they are needed, this might not work. Disable the plugin [plugin PageHook Version:6.0.0.0 Filename:nppagehook.dll ] as this was reported as the culprit of the crash.
A bug has just been filed for this the second crash and will need further investigation. However it does look like it is crashing in the plugin operation. It is it possible, can you please try to disable you plugins to see if it crashes again.
Since this also happens when closing tabs and the first crash is hanging please see these steps to prevent hangs: [[Firefox hangs or is not responding - How to fix]]

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    0x9325a000 - 0x93910fff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x93c91000 - 0x93d0cfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x93d45000 - 0x93dfefff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x93e41000 - 0x93e41fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x93e43000 - 0x94004fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9404a000 - 0x9408bfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x94093000 - 0x940cdfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x940d2000 - 0x940e8fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x94181000 - 0x941bffff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x94203000 - 0x94213fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
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    0x94971000 - 0x94980fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
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    0x94d43000 - 0x94df3fff com.apple.WebKit 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x94e59000 - 0x94efcfff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x94f24000 - 0x953e9fff com.apple.WebCore 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x9a04a000 - 0x9a081fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
    0x9a09d000 - 0x9a0affff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.2.2
    Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: VPN (PPTP), PPP (PPTP), ppp0
    Network Service: Parallels Host-Guest, Ethernet, en2
    Network Service: Parallels NAT, Ethernet, en3
    Serial ATA Device: ST9100824AS, 93.16 GB
    Parallel ATA Device: MATSHITADVD-R UJ-857
    USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
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    Hi Paul,
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    -> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
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    -> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars
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    -> go to Tools Menu -> Options -> Security -> place Checkmarks on:
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    Check and tell if its working.

  • Mozilla began crashing when closing tab (Windows 7 laptop) a week ago. I uninstalled Mozilla and reinstalled, still crashing, screen says report being sent??.

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  • IE7 hangs when closing tab

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    DrClap wrote:
    It's been a while since this happened, but I had a problem where Acrobat wouldn't start up, it would just hang with a blank screen. When I went and cleared out the temp directories that problem went away.The acrobat plugin has been broken for many, many, many years. Possibly forever.
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    300 -[WebView setHostWindow:]
    300 -[WebFrame(WebInternal) _viewWillMoveToHostWindow:]
    300 -[WebHTMLView viewWillMoveToHostWindow:]
    300 -[NSArray(WebHTMLView) webmakePluginViewsPerformSelector:withObject:]
    300 -[WebBaseNetscapePluginView viewWillMoveToHostWindow:]
    300 -[WebBaseNetscapePluginView stop]
    300 -[WebBaseNetscapePluginView(Internal) _destroyPlugin]
    300 Flash_EnforceLocalSecurity
    300 Flash_EnforceLocalSecurity
    300 Flash_EnforceLocalSecurity
    300 0x10f3fed3
    300 0x10d588ee
    300 0x10e85075
    300 0x1108377e
    300 AudioOutputUnitStop
    300 CallComponentDispatch
    300 DefaultOutputAUEntry
    300 DefaultOutputAUEntry
    300 DefaultOutputAUEntry
    300 AudioDeviceStop
    300 HALDevice::StopIOProc(long (*)(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*))
    300 HALPlugIn::DeviceStopIOProc(HALObject const&, long (*)(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*))
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    300 semaphorewait_signaltrap
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    300 DefaultOutputAUEntry
    300 DefaultOutputAUEntry
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    300 BufferedAudioConverter::FillBuffer(unsigned long&, AudioBufferList&, AudioStreamPacketDescription*)
    300 AudioConverterChain::RenderOutput(CABufferList*, unsigned long, unsigned long&, AudioStreamPacketDescription*)
    300 BufferedAudioConverter::FillBuffer(unsigned long&, AudioBufferList&, AudioStreamPacketDescription*)
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    300 BufferedAudioConverter::GetInputBytes(unsigned long, unsigned long&, CABufferList const*&)
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    I don't know how to open another account on
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    Hi nwguitar, Welcome to Apple's Users Help Users Forums.
    The following is from MacHelp:
    Adding a new user account to your computer
    You can create individual user accounts for each person who uses your computer. Each new user has a separate home folder and can adjust his or her own preferences without affecting other users.
    Choose Apple menu > System Preferences and click Accounts.
    If some settings are dimmed, click the lock icon and type an administrator name and password.
    Click Add and type the user's name.
    If you don't want to use the short name generated automatically, type a new short name. (Once the account is created, you won't be able to change the short name.)
    Type the user's password in the Password and Verify boxes.
    Type a hint to help the user remember the password if they have trouble remembering it at login.
    Click Parental Controls and select options to determine what the user can do with the computer.
    If you change your mind while you're creating a new user account, click Delete to cancel.
    See also
    accounts
    multiple users
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    Accounts preferences

  • Flash plugin crashes repeatedly on Macbook Air

    The flash plugin in Safari keeps crashing. I keep getting a "Plugin Failure" and a message that "Flash Player (Safari Plugin) quit unexpectedly".
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    Process: WebKitPluginHost [3979]
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    Identifier: com.apple.WebKit.PluginHost
    Version: 6533 (6533.13)
    Build Info: WebKitPluginHost-75331300~12
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    Date/Time: 2011-01-29 09:24:07.607 -0600
    OS Version: Mac OS X 10.6.6 (10J567)
    Report Version: 6
    Interval Since Last Report: 2968 sec
    Crashes Since Last Report: 6
    Per-App Interval Since Last Report: 842 sec
    Per-App Crashes Since Last Report: 6
    Anonymous UUID: AF262887-905F-473F-863D-F8132658026A
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000010
    Crashed Thread: 9
    Thread 0: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x980d20fa machmsgtrap + 10
    1 libSystem.B.dylib 0x980d2867 mach_msg + 68
    2 com.apple.CoreFoundation 0x93f8837f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x93f87464 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x93f87291 CFRunLoopRunInMode + 97
    5 com.apple.HIToolbox 0x91fac004 RunCurrentEventLoopInMode + 392
    6 com.apple.HIToolbox 0x91fabdbb ReceiveNextEventCommon + 354
    7 com.apple.HIToolbox 0x91fabc40 BlockUntilNextEventMatchingListInMode + 81
    8 com.apple.AppKit 0x90bc278d _DPSNextEvent + 847
    9 com.apple.AppKit 0x90bc1fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    10 com.apple.AppKit 0x90b84247 -[NSApplication run] + 821
    11 com.apple.WebKit.PluginHost 0x53fb640f 0x53fb5000 + 5135
    12 com.apple.WebKit.PluginHost 0x53fb604d 0x53fb5000 + 4173
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x980f8982 kevent + 10
    1 libSystem.B.dylib 0x980f909c dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x980f8559 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x980f82fe dispatch_workerthread2 + 240
    4 libSystem.B.dylib 0x980f7d81 pthreadwqthread + 390
    5 libSystem.B.dylib 0x980f7bc6 start_wqthread + 30
    Thread 2:
    0 libSystem.B.dylib 0x980f7a12 _workqkernreturn + 10
    1 libSystem.B.dylib 0x980f7fa8 pthreadwqthread + 941
    2 libSystem.B.dylib 0x980f7bc6 start_wqthread + 30
    Thread 3:
    0 libSystem.B.dylib 0x981000a6 _semwaitsignal + 10
    1 libSystem.B.dylib 0x980ffd62 pthread_condwait + 1191
    2 libSystem.B.dylib 0x981019f8 pthreadcondwait$UNIX2003 + 73
    3 ...dia.FlashPlayer-10.6.plugin 0x13b3187f unregister_ShockwaveFlash + 46383
    4 ...dia.FlashPlayer-10.6.plugin 0x13705d34 0x136ed000 + 101684
    5 ...dia.FlashPlayer-10.6.plugin 0x13b3197e unregister_ShockwaveFlash + 46638
    6 ...dia.FlashPlayer-10.6.plugin 0x13b31ab5 unregister_ShockwaveFlash + 46949
    7 libSystem.B.dylib 0x980ff85d pthreadstart + 345
    8 libSystem.B.dylib 0x980ff6e2 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x981000a6 _semwaitsignal + 10
    1 libSystem.B.dylib 0x980ffd62 pthread_condwait + 1191
    2 libSystem.B.dylib 0x981019f8 pthreadcondwait$UNIX2003 + 73
    3 ...dia.FlashPlayer-10.6.plugin 0x13b3187f unregister_ShockwaveFlash + 46383
    4 ...dia.FlashPlayer-10.6.plugin 0x13705d34 0x136ed000 + 101684
    5 ...dia.FlashPlayer-10.6.plugin 0x13b3197e unregister_ShockwaveFlash + 46638
    6 ...dia.FlashPlayer-10.6.plugin 0x13b31ab5 unregister_ShockwaveFlash + 46949
    7 libSystem.B.dylib 0x980ff85d pthreadstart + 345
    8 libSystem.B.dylib 0x980ff6e2 thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x980d215a semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x980ffce5 pthread_condwait + 1066
    2 libSystem.B.dylib 0x9812eac8 pthreadcond_timedwait_relativenp + 47
    3 ...dia.FlashPlayer-10.6.plugin 0x13b31841 unregister_ShockwaveFlash + 46321
    4 ...dia.FlashPlayer-10.6.plugin 0x138cf48f 0x136ed000 + 1975439
    5 ...dia.FlashPlayer-10.6.plugin 0x13b3197e unregister_ShockwaveFlash + 46638
    6 ...dia.FlashPlayer-10.6.plugin 0x13b31ab5 unregister_ShockwaveFlash + 46949
    7 libSystem.B.dylib 0x980ff85d pthreadstart + 345
    8 libSystem.B.dylib 0x980ff6e2 thread_start + 34
    Thread 6:
    0 libSystem.B.dylib 0x980d215a semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x980ffce5 pthread_condwait + 1066
    2 libSystem.B.dylib 0x9812eac8 pthreadcond_timedwait_relativenp + 47
    3 ...dia.FlashPlayer-10.6.plugin 0x13b31841 unregister_ShockwaveFlash + 46321
    4 ...dia.FlashPlayer-10.6.plugin 0x13a21822 0x136ed000 + 3360802
    5 ...dia.FlashPlayer-10.6.plugin 0x13b3197e unregister_ShockwaveFlash + 46638
    6 ...dia.FlashPlayer-10.6.plugin 0x13b31ab5 unregister_ShockwaveFlash + 46949
    7 libSystem.B.dylib 0x980ff85d pthreadstart + 345
    8 libSystem.B.dylib 0x980ff6e2 thread_start + 34
    Thread 7:
    0 libSystem.B.dylib 0x981000a6 _semwaitsignal + 10
    1 libSystem.B.dylib 0x980ffd62 pthread_condwait + 1191
    2 libSystem.B.dylib 0x981019f8 pthreadcondwait$UNIX2003 + 73
    3 ...dia.FlashPlayer-10.6.plugin 0x13b3187f unregister_ShockwaveFlash + 46383
    4 ...dia.FlashPlayer-10.6.plugin 0x1387521d 0x136ed000 + 1606173
    5 ...dia.FlashPlayer-10.6.plugin 0x13875a3e 0x136ed000 + 1608254
    6 ...dia.FlashPlayer-10.6.plugin 0x13875b8b 0x136ed000 + 1608587
    7 ...dia.FlashPlayer-10.6.plugin 0x13b3197e unregister_ShockwaveFlash + 46638
    8 ...dia.FlashPlayer-10.6.plugin 0x13b31ab5 unregister_ShockwaveFlash + 46949
    9 libSystem.B.dylib 0x980ff85d pthreadstart + 345
    10 libSystem.B.dylib 0x980ff6e2 thread_start + 34
    Thread 8:
    0 libSystem.B.dylib 0x9810f5fe recvfrom$UNIX2003 + 10
    1 libSystem.B.dylib 0x9812f3c7 recv$UNIX2003 + 54
    2 ...dia.FlashPlayer-10.6.plugin 0x13b4859b unregister_ShockwaveFlash + 139851
    3 ...dia.FlashPlayer-10.6.plugin 0x13b473d5 unregister_ShockwaveFlash + 135301
    4 ...dia.FlashPlayer-10.6.plugin 0x13874c66 0x136ed000 + 1604710
    5 ...dia.FlashPlayer-10.6.plugin 0x13b3197e unregister_ShockwaveFlash + 46638
    6 ...dia.FlashPlayer-10.6.plugin 0x13b31ab5 unregister_ShockwaveFlash + 46949
    7 libSystem.B.dylib 0x980ff85d pthreadstart + 345
    8 libSystem.B.dylib 0x980ff6e2 thread_start + 34
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    0 com.apple.VideoToolbox 0x92e3ca63 VP3VideoDecoder_DecodeFrameCompleteCallback + 43
    1 com.apple.AppleVAFramework 0x94b80978 VP3GetSupportedPixelFormats + 1336
    2 AVAHDVP3.dylib 0x1b294076 HDDecThread_HWSliceDecoder_SampleID::outputframe(int, int, int, int, bool) + 200
    3 AVAHDVP3.dylib 0x1b2a37fe slicedecoder_completion_NVIDIAVP2(void*) + 3108
    4 libSystem.B.dylib 0x980ff85d pthreadstart + 345
    5 libSystem.B.dylib 0x980ff6e2 thread_start + 34
    Thread 10:
    0 libSystem.B.dylib 0x980d215a semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x980ffce5 pthread_condwait + 1066
    2 libSystem.B.dylib 0x9812eac8 pthreadcond_timedwait_relativenp + 47
    3 com.apple.audio.CoreAudio 0x925013c7 CAGuard::WaitFor(unsigned long long) + 219
    4 com.apple.audio.CoreAudio 0x925043f9 CAGuard::WaitUntil(unsigned long long) + 289
    5 com.apple.audio.CoreAudio 0x92501cf6 HP_IOThread::WorkLoop() + 1892
    6 com.apple.audio.CoreAudio 0x9250158d HPIOThread::ThreadEntry(HPIOThread*) + 17
    7 com.apple.audio.CoreAudio 0x925014a4 CAPThread::Entry(CAPThread*) + 140
    8 libSystem.B.dylib 0x980ff85d pthreadstart + 345
    9 libSystem.B.dylib 0x980ff6e2 thread_start + 34
    Thread 9 crashed with X86 Thread State (32-bit):
    eax: 0x00359180 ebx: 0x00000000 ecx: 0x00359180 edx: 0x00359170
    edi: 0x00359180 esi: 0x00000001 ebp: 0xb0184c78 esp: 0xb0184c40
    ss: 0x0000001f efl: 0x00010202 eip: 0x92e3ca63 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0x00000010
    Binary Images:
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    0x945d8000 - 0x945e2ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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    Carolyn

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    Application Timestamp: 52a0d273
    Hang Signature: 2480
    Hang Type: 0
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    Additional Hang Signature 2: d24f
    Additional Hang Signature 3: d24f0b50d76295bae82bda3603c82ab7
    Additional Hang Signature 4: 2480
    Additional Hang Signature 5: 24807c2c6ae5950716c093e6ea3101ec
    Additional Hang Signature 6: d24f
    Additional Hang Signature 7: d24f0b50d76295bae82bda3603c82ab7

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    New | The find bar is no longer shared between tabs
    Related bug report, where this behavior was changed:
    *[https://bugzilla.mozilla.org/show_bug.cgi?id=537013 Bug 537013] - The find bar should exist on a per-tab basis
    I haven't tried it myself but see [https://bugzilla.mozilla.org/show_bug.cgi?id=537013#c69 comment 69] in the bug for a workaround
    (Read [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html Bugzilla Etiquette] before commenting in bugs):
    Luís Miguel [:Quicksaver] 2013-10-31 17:35:12 PDT
    The old behavior (global find bar) can be emulated through my add-on FindBar Tweak *, by disabling preference "Findbar starts closed in new tabs"
    [*] Here's a link to the [https://addons.mozilla.org/en-US/firefox/addon/findbar-tweak FindBar Tweak add-on], if you want to try it.

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