Firefox crashing when closing tab -- no Norton

I've got an old version of Firefox, as it's the only version that works in tandem with Greasemonkey for a script I need for work. I've never had any problems with it, and I've been using it for years.
All of a sudden, the last few days, Firefox crashes whenever I close the tab that my Greasemonkey script opens. This tab is just a simple local file, a flash alert beep that opens. When I close it, Firefox crashes. It's never done this before. I've had this version of Firefox on my computer for years, as I said, and it's only recently that this has started to happen.
I don't have Norton antivirus. I have Avast. I have disabled Avast's Web Reputation Plugin, in case it was that, but that didn't help.
Firefox 3.0.19 (Yes, it's an old build, but, again, as I said, I have had no problems with it.)
Windows 7 SP1 (32 bit)
Here's a crash report: https://crash-stats.mozilla.com/report/index/9f9c4b22-7e67-4ce7-aec9-cf3792130327
Here's the output from Firefox's crash window:
Add-ons: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.9,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20110512W,{e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.8.20090123.1,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.19
BuildID: 2010031422
CrashTime: 1364405012
InstallTime: 1281969785
ProductName: Firefox
SecondsSinceLastCrash: 703
StartupTime: 1364404319
Theme: classic/1.0
Vendor: Mozilla
Version: 3.0.19
Would appreciate your help. Thanks.

Hi, ideato. Thanks. I have tried updating before, but unfortunately any FF version beyond 3.x.x breaks my Greasemonkey script. And I know what you're saying, that my version is old, but the point is, it's been working perfectly on my machine for years. This problem has suddenly just appeared recently. So it isn't some old, unsupported bug, but a recent issue on my machine that I can't figure out.
If I could just know from the crash report if there's some conflict or the like that's causing this, then I could uninstall the offending program/process/add-on.

Similar Messages

Firefox often crashes when closing tabs

I've noticed that, when I have multiple tabs open in the same window, FireFox has a tendency to crash when I close one of the tabs. This seems to be more likely when the next tab is still loading. This doesn't seem to happen with closing separate FF windows, or if I move a tab to a new window and then close it.
Also, there is usually no option to send a crash report. I just get a Windows pop up that says firefox has stopped working.

-> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars
-> go to Tools Menu -> Clear Recent History -> '''Time range to clear: select "EVERYTHING"''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click '''Clear Now'''
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Remember History"'''
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries
-> go to Tools Menu -> Options -> Advanced -> General -> Remove Checkmark from '''Warn me when websites try to redirect or reload the page'''
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
-> Click OK on Options window -> Restart Firefox
Check and tell if its working.

Firefox crashes when any tab in a open window is closed or when i restart the program after taking off toolbars. fix this?

The Firefox program crashes whenever a tab is closed in any window. I tried to solve this problem by disabling my Norton add-on tool bar but the process requires me to restart Firefox. I have tried multiple times but the program crashes instead of restarting so the tool-bar cant be disabled. How can i fix the issue?

You can use one of these to start Firefox in <u>Safe mode</u>:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Firefox crashing when closing and at other random times

Hi - I'm running firefox 6.0.2 on a Win7 64-bit machine that my cowowker uses. Starting a day or two ago, FF began crashing instead of starting. I can start it in Safe Mode, and I believe I've removed all the add-ons. When in safe mode I can use FF, but it still crashes occasionally, especially if I'm trying to open something in another tab or window. Also, it crashes when I click the X; at least, it shuts down and then the crash reporter pops up. Windows is updated, and I'm stumped. Hope someone can help! Here's the crash report on one of the crash-on-X-click events.
~~~~~
AdapterDeviceID: 0046
AdapterVendorID: 8086
Add-ons: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}:3.4.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
AvailableVirtualMemory: 4114206720
BuildID: 20110902133214
CrashTime: 1315582016
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315414618
Notes: AdapterVendorID: 8086, AdapterDeviceID: 0046, AdapterDriverVersion: 8.15.10.1986
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 33
StartupTime: 1315582007
SystemMemoryUsePercentage: 44
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.

The message to restart your computer, in multiple languages, is a kernel panic. This is usually, but not always, caused by hardware, with memory being the leading cause.
You might want to run the Apple hardware test, which is on the original gray-faced OS X disks that came with the mini. FInd the one that says 'AHT Version x.x' in small print on the label, insert and reboot holding the alt/option key down. Choose the Apple hardware test, and when prompted, choose the extended test. You can also download Rember from http://kelleycomputing.net/rember/ if you want to really test the memory. Set it up and let it run over night.
See this kernel panic FAQs for other ideas: http://www.thexlab.com/faqs/kernelpanics.html

Firefox crashes when closing open windows

Hi
Since updating to the new Firefox 18.0.1 every time I try to close a few open windows Firefox crashes. I would be reading my mail and after having about 10 open windows I go and check on the X to close the windows. I can close about five to seven of them with no problem but when I have about three of them left Firefox crashes. It is very annoying. I used the Firefox Safe Mode feature and this problem does not happen while in Safe Mode. I don't know what the next step is to fix this problem. Could you please help. Thank you

Hello,
Thanks for responding back. Norton is to release an update shortly to fix this crashing issue.
Have a nice day!

Firefox crashes when closing, also sometimes after extended use

As noted in the subject line of this message, Firefox has been crashing when I close it, and even sometimes (less regularly) in the middle of a session. I get the request to submit information to Mozilla, which I submit each time. The crash report signature is UserCallWinProcCheckWow. In order to try to fix the problem, I've searched for related topics on this forum, which has led me to open FF in safe mode (it didn't crash) and to disable all add-ons in normal mode (it still crashed when I shut it down). I also tried using the default theme but it still crashed. I'm on a laptop using Windows 7. I'm at a loss as to what to do next to fix this problem. Thank you for any ideas!
== Crash ID(s) ==
ID: 0ee14a83-a10d-4146-aa69-834332100511

iGennie Tech guys can resolve nearly all of the crashing issues of Mozilla Firefox by restarting Mozilla Firefox in safe mode. Begin firefox in safe mode and try once more. If it works, it's absolutely an add-on.
It offers best computer support services.
We wish this information will help you.
for more information you must visit
'''http://www.igennie.net/mozilla-browser-support.html'''

Firefox crashes when closing a tab

Well, the title says it all.
I don't know if it is coming from the addons or Firefox itself. If you have two tabs and if you close one of the tabs. It freezes and it will say not responding. Eventually, it will close the tab.

Actually, never mind. I got this fixed. Apparently, MSN Toolbar is the issue. I uninstalled it from my computer and it is working fine. Thanks, anyway.

Safari 3 crashing when closing tabs

Hi All,
I just did the 10.4.11 update which came with safari 3 and its crashing like crazy. I'm noticing that its crashing every time I attempt to close a tab OR when i attempt to close a browser window ("x"). Here is the crash log:
Date/Time: 2007-11-18 09:43:07.646 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [68]
Version: 3.0.4 (523.12)
Build Version: 2
Project Name: WebBrowser
Source Version: 45231200
PID: 399
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x49646481
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a59380 objc_msgSend + 16
1 com.apple.Safari 0x0004ad24 0x1000 + 302372
2 com.apple.Safari 0x0009ff1e 0x1000 + 651038
3 com.apple.Foundation 0x927f515b nsnotecallback + 230
4 com.apple.CoreFoundation 0x908563d2 __CFXNotificationPost + 345
5 com.apple.CoreFoundation 0x9084db71 _CFXNotificationPostNotification + 600
6 com.apple.Foundation 0x927ed704 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
7 com.apple.Foundation 0x927f46a9 -[NSNotificationCenter postNotificationName:object:] + 55
8 com.apple.AppKit 0x93291b52 -[NSWindow _close] + 103
9 com.apple.AppKit 0x93291ac4 -[NSWindow close] + 34
10 com.apple.Safari 0x0004ae2e 0x1000 + 302638
11 com.apple.Safari 0x0004ad9b 0x1000 + 302491
12 com.apple.AppKit 0x9341e437 -[NSWindow __close] + 148
13 com.apple.AppKit 0x9335edbc -[NSApplication sendAction:to:from:] + 107
14 com.apple.Safari 0x0003176b 0x1000 + 198507
15 com.apple.AppKit 0x9335ed15 -[NSControl sendAction:to:] + 101
16 com.apple.AppKit 0x93360ec1 -[NSCell _sendActionFrom:] + 168
17 com.apple.AppKit 0x933736a1 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1271
18 com.apple.AppKit 0x93391289 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 848
19 com.apple.AppKit 0x93390b39 -[NSControl mouseDown:] + 757
20 com.apple.AppKit 0x9341e2f8 -[_NSThemeWidget mouseDown:] + 96
21 com.apple.AppKit 0x9334e3e3 -[NSWindow sendEvent:] + 5279
22 com.apple.Safari 0x0002dd0c 0x1000 + 183564
23 com.apple.AppKit 0x93340384 -[NSApplication sendEvent:] + 5023
24 com.apple.Safari 0x0002d86c 0x1000 + 182380
25 com.apple.AppKit 0x9326ae1e -[NSApplication run] + 547
26 com.apple.AppKit 0x9325ed4f NSApplicationMain + 573
27 com.apple.Safari 0x00090652 0x1000 + 587346
28 com.apple.Safari 0x000027a9 0x1000 + 6057
Thread 1:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.WebCore 0x94f2ae81 WebCore::IconDatabase::syncThreadMainLoop() + 235
2 com.apple.WebCore 0x94f2732a WebCore::IconDatabase::iconDatabaseSyncThread() + 180
3 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d253 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92859bca +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927fd2c0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
1 com.apple.Foundation 0x92853250 -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.Syndication 0x9a04d052 -[AsyncDB _run:] + 181
3 com.apple.Foundation 0x927fd2c0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x49646461 ebx: 0x00480670 ecx: 0x90abffd0 edx: 0x000f72c0
edi: 0x00000001 esi: 0x00480ba0 ebp: 0xbffff2d8 esp: 0xbffff2a8
ss: 0x0000001f efl: 0x00010206 eip: 0x90a59380 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x119fff com.apple.Safari 3.0.4 (523.12) /Applications/Safari.app/Contents/MacOS/Safari
0x33a000 - 0x33bfff com.ecamm.pluginloader Ecamm Plugin Loader v1.0.4 (1.0.4) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0x3f9000 - 0x3f9fff com.ksuther.chaxloader ??? (1.4.6) /Library/InputManagers/Chax/Chax.bundle/Contents/MacOS/Chax
0x6e5000 - 0x6e5fff com.yazsoft.SDEnhancer ??? (1.0) /Users/pwareham/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
0x6ea000 - 0x6edfff com.yazsoft.SDSafariBundle ??? (1.0) /Users/pwareham/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/Resources/SDSafariBundle.bundle/ Contents/MacOS/SDSafariBundle
0x79b000 - 0x79dfff net.culater.SIMBL 0.8 (8) /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.8 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.28 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91008000 - 0x91047fff com.apple.CFNetwork 129.22 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9105a000 - 0x9106afff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9112e000 - 0x9114cfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91158000 - 0x91166fff libz.1.dylib /usr/lib/libz.1.dylib
0x91169000 - 0x91308fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91406000 - 0x9140efff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91415000 - 0x9141cfff libbsm.dylib /usr/lib/libbsm.dylib
0x91420000 - 0x91446fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91458000 - 0x914cefff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91521000 - 0x9154cfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9155f000 - 0x91633fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9166e000 - 0x916ebfff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91718000 - 0x917c1fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917e7000 - 0x91832fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91851000 - 0x91867fff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91873000 - 0x9188dfff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91897000 - 0x918d4fff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x918e8000 - 0x918f4fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918fb000 - 0x9193bfff com.apple.ImageIO.framework 1.5.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9194e000 - 0x91a00fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a46000 - 0x91a5cfff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a61000 - 0x91a7ffff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a84000 - 0x91ae3fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91af5000 - 0x91af9fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91afb000 - 0x91b83fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b87000 - 0x91bc4fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91bca000 - 0x91be4fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91be9000 - 0x91bebfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bed000 - 0x91ccbfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91ce8000 - 0x91ce8fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cea000 - 0x91d78fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91d7f000 - 0x91d7ffff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91d81000 - 0x91ddafff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91de3000 - 0x91e07fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91e0f000 - 0x92218fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92252000 - 0x92606fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92633000 - 0x92720fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92722000 - 0x9279ffff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x927e0000 - 0x92a10fff com.apple.Foundation 6.4.9 (567.36) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b2a000 - 0x92b41fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b4c000 - 0x92ba4fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92bb8000 - 0x92bb8fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bba000 - 0x92bcafff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bd8000 - 0x92be0fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92be6000 - 0x92bebfff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92bf1000 - 0x92c82fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92c96000 - 0x92c99fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92c9c000 - 0x92cb9fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92cc9000 - 0x92ccffff com.apple.print.framework.Print 5.1 (192.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92cd5000 - 0x92d38fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d5c000 - 0x92d9dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92dc4000 - 0x92dd1fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92dd8000 - 0x92dddfff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92de2000 - 0x930d7fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931dd000 - 0x931e8fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931ed000 - 0x93208fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93258000 - 0x93258fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9325a000 - 0x93910fff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c91000 - 0x93d0cfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d45000 - 0x93dfefff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e41000 - 0x93e41fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e43000 - 0x94004fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9404a000 - 0x9408bfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94093000 - 0x940cdfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940d2000 - 0x940e8fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94181000 - 0x941bffff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x94203000 - 0x94213fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94220000 - 0x9425dfff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94279000 - 0x94288fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9428f000 - 0x9429afff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942e6000 - 0x94300fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9479f000 - 0x948e5fff com.apple.AddressBook.framework 4.0.6 (488) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94971000 - 0x94980fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94987000 - 0x949b0fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949b6000 - 0x949c5fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949c9000 - 0x949eefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x949fa000 - 0x94a17fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94d43000 - 0x94df3fff com.apple.WebKit 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e59000 - 0x94efcfff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94f24000 - 0x953e9fff com.apple.WebCore 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9a04a000 - 0x9a081fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9a09d000 - 0x9a0affff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.2.2
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: VPN (PPTP), PPP (PPTP), ppp0
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST9100824AS, 93.16 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
Any help appreciated!
Paul

Hi Paul,
0x6e5000 - 0x6e5fff com.yazsoft.SDEnhancer ??? (1.0) /Users/pwareham/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
Download the SpeedDownload installer, and use that install to remove SpeedDownload (it has an uninstall option).
Yazsoft may have updated SpeedDownload to be Safari 3 compatible so the latest versions might work - check their website to see if they have.

Safari/firefox crashes after closing tab or application with video

i've only noticed this on the nytimes.com website after playing their video content (youtube works fine). in both firefox and safari: every single time i play a video, if i pause it or stop it and then try to close the tab it is in or the application, i get the pinwheel and no matter how long i wait for it, it does not come back so i force quit. i've tried updating/reinstalling, but nothing seems to work. also episodes/shows via abc.com do not play at all - tried reinstalling/updating those plugins/apps as well. this is happening on both macbook pro and macbook with updated versions of leopard... thoughts?

Before you disable all Norton extensions and toolbars in Firefox please read the following two articles:
1. [https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v19802710_NIS_Retail_2012_en_us&product=home&pvid=f-home&version=1&lg=en&ct=us About Norton Toolbar]
2. [http://community.norton.com/t5/Norton-Internet-Security-Norton/Uninstalling-Norton-Toolbar-and-Norton-Vulnerability-Protection/td-p/664973 Uninstalling Norton Toolbar and Norton Vulnerability Protection]
Limiting your security system in this day and age is risky business. Please consider using another browser as a safer alternative.

Mozilla began crashing when closing tab (Windows 7 laptop) a week ago. I uninstalled Mozilla and reinstalled, still crashing, screen says report being sent??.

Recent problem. Each time tab closes, Mozilla crashes, then asks to restore, send report. Is there a fix?

I do not understand what you are asking.
"provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes."
What is a location bar?
Where do I locate a report ID?

Firefox crashes when closing.

From latest crash report
* Crash Reason: EXCEPTION_ACCESS_VIOLATION_EXEC
Started after latest two updates (15.0.1).

That is a problem with the Flash plugin.
You can check for problems caused by recent Flash updates and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*downgrade to Flash 11.2 or 10.3
*http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows
*https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox
*https://support.mozilla.org/kb/flash-113-crashes

Firefox won't load homepage when launched and crashes when closed.

Last night, while I was in Firefox, a notification popped up that updater.exe had been downloaded. I could easily take a guess: a new version of Firefox was out. I closed Firefox and then had the updater do its thing.
When Firefox then launched & came up with a blank screen (like what you would see with New Tab), I was a little confused. I checked Tools > Options and the general tab was still set to show the homepage when Firefox starts up (Xfinity). I also went through all the other tabs and found that nothing had been changed. It was 18.0, as shown in "About Firefox" so I was scratching my head as to what was going on. Humoring myself, I clicked the "home" Icon, and sure enough it toop me to my homepage. Figuring I'd take a shot at it later, I closed Firefox (The red X in the upper right).
Then things took a stranger turn. Upon closing, the Mozilla Crash Report screen popped up. I figured this was a one-time thing, so I didn't send a report. I launched Firefox again, and again I got a blank screen. Upon closing, the Crash Report screen popped up again. To ensure this was just something with Firefox, I launched Internet Explorer. It showed the homepage upon launch, and didn't crash when closed.
Now, upon getting the troubleshoot information, I discovered another twist: When I go to close one of the tabs, Forefox crashes.
This has me scratching my head. Before I updated, everything was perfectly fine. Now I run into this. Any thoughts?

Alright, I just tried to reset (help > Troubleshooting > click 'Reset Firefox'. It said it would try to hold onto bookmarks, passwords, etc). When it closes, we hit the Crash Report screen again. Launching Firefox reveals nothing has changed (Theme being the same is the give-away). I'd say that hasn't worked as of yet.
I typed about:crashes and copy/pasted everything in the "details" tab. If the "Raw Dump" tab would be more effective, just say so and I'll add that
Signature coffplgn.dll@0x3714
UUID 89ad14cd-e4c9-43d9-9ba0-fa8332130111
Date Processed 2013-01-11 08:26:27
Uptime 27
Last Crash more than 3 months before submission
Install Age 27 seconds since version was first installed.
Install Time 2013-01-11 08:25:31
Product Firefox
Version 18.0
Build ID 20130104151925
Release Channel release
OS Windows NT
OS Version 5.1.2600 Service Pack 3
Build Architecture x86
Build Architecture Info AuthenticAMD family 16 model 2 stepping 3
Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC
Crash Address 0x54d7048
User Comments
App Notes
AdapterVendorID: 0x1002, AdapterDeviceID: 0x9611, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.531.0.0
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-
Processor Notes
EMCheckCompatibility True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0BBE6F70-6FFF-4959-B762-459BA69AE89C}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0BBE6F70-6FFF-4959-B762-459BA69AE89C}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CA2BB869-E7F7-405E-9266-0E2BDF8F748D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CA2BB869-E7F7-405E-9266-0E2BDF8F748D}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2FAAFBE0-C5F0-46B6-A02A-3B87402292F7}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2FAAFBE0-C5F0-46B6-A02A-3B87402292F7}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Adapter Vendor ID 0x1002
Adapter Device ID 0x9611
Total Virtual Memory 2147352576
Available Virtual Memory 1770160128
System Memory Use Percentage 29
Available Page File 4371468288
Available Physical Memory 2476265472
Bugzilla - Report this bug in Firefox, Core, Plug-Ins, or Toolkit
Related Bugs
783369 NEW --- Norton Confidential 2012/2013 crashes (couictlr.dll, coffplgn.dll)
Crashing Thread
Frame Module Signature Source
0 @0x54d7048
1 coFFPlgn.dll coFFPlgn.dll@0x3714
2 couictlr.dll couictlr.dll@0x28355
3 couictlr.dll couictlr.dll@0x3dcec
4 couictlr.dll couictlr.dll@0x35609
5 couictlr.dll couictlr.dll@0xbe7f
6 oleaut32.dll APP_DATA::AllocCachedMem
7 couictlr.dll couictlr.dll@0x6106b
8 coFFPlgn.dll coFFPlgn.dll@0x590e7
9 coFFPlgn.dll coFFPlgn.dll@0xa812b
10 coFFPlgn.dll coFFPlgn.dll@0x51748
11 coFFPlgn.dll coFFPlgn.dll@0x2bec
12 coFFPlgn.dll coFFPlgn.dll@0x4ef66
13 coFFPlgn.dll coFFPlgn.dll@0xb335b
14 coFFPlgn.dll coFFPlgn.dll@0xc753f
15 coFFPlgn.dll coFFPlgn.dll@0x3c5a3
16 coFFPlgn.dll coFFPlgn.dll@0xa7b00
17 coFFPlgn.dll coFFPlgn.dll@0xa522
18 coFFPlgn.dll coFFPlgn.dll@0xc6fe
19 coFFPlgn.dll coFFPlgn.dll@0x2a908
20 coFFPlgn.dll coFFPlgn.dll@0xc8813
21 coFFPlgn.dll coFFPlgn.dll@0xa9e51
22 coFFPlgn.dll coFFPlgn.dll@0x2a346
23 coFFPlgn.dll coFFPlgn.dll@0xaa35b
24 xul.dll nsObserverService::NotifyObservers xpcom/ds/nsObserverService.cpp:149
25 xul.dll nsCOMPtr_base::assign_from_qi obj-firefox/xpcom/build/nsCOMPtr.cpp:56
26 xul.dll xul.dll@0xebfe67
27 @0x12c713
28 xul.dll nsWindowWatcher::RemoveWindow embedding/components/windowwatcher/src/nsWindowWatcher.cpp:1221
29 xul.dll nsAppShellService::UnregisterTopLevelWindow xpfe/appshell/src/nsAppShellService.cpp:525
30 xul.dll nsTimerImpl::Release xpcom/threads/nsTimerImpl.cpp:138
31 xul.dll nsWebShellWindow::Destroy xpfe/appshell/src/nsWebShellWindow.cpp:758
Show/hide other threads

Custom plugin crashes repeatedly when closing tabs

Hello,
Our company has a custom plugin which we install onto firefox in order to connect to its API.
lately a customer complained that our plugin is crashing repeatedly. all i have to go on is this crash report for now:
https://crash-stats.mozilla.com/report/index/ff38c405-4289-4b72-a82d-fd67a2141208#rawdump
can anyone help with this?

The first crash reported seems to be crashing in visual studio. If you are using this to create a website, try a new profile to see it has to do with the interaction with your plugins. [[Use the Profile Manager to create and remove Firefox profiles]] though if they are needed, this might not work. Disable the plugin [plugin PageHook Version:6.0.0.0 Filename:nppagehook.dll ] as this was reported as the culprit of the crash.
A bug has just been filed for this the second crash and will need further investigation. However it does look like it is crashing in the plugin operation. It is it possible, can you please try to disable you plugins to see if it crashes again.
Since this also happens when closing tabs and the first crash is hanging please see these steps to prevent hangs: [[Firefox hangs or is not responding - How to fix]]

Firefox crashing when i wanna open or close a tab or a window, also while wanna open any page, now what to do for solving the problem?

Firefox crashing when i wanna open or close a tab or a window, also while wanna open any page, now what to do for solving the problem?

Disable McAfee siteadvisor and check the problem still persist or not?

My firefox crashes or closing unexpectedly when a try to download a file

Mi navegador mozilla se bloque o se cierra cuando intendo descargar archivos. Eso me está pasando desde que se instaló la actualización 5.0.1 del navegador. Ya se han enviado decenas de reportes pero no he encontrado solución aún y la verdad me está empezando a preocupar, pues este navegador lo he usado mucho tiempo ya y no había tenido inconvenientes y estoy a punto de emigrar a otro si siguen estos inconvenientes.

Firefox crashes when trying to download a file
https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20trying%20to%20download%20a%20file
Check and tell if its working.

Firefox crashing when closing tab -- no Norton

Similar Messages

Maybe you are looking for