Display burn-in problem

Hello all.
I noticed that my 3G display burns in at the bottom right. I already can read the text "iPod" if the screen is black (comes from the ipod-icon there). Also the area gets lighter and visibly bigger every day. Not bad for 10 days use and approx. 20h of having the display itself on...
Looks like I need a replacement. Anyone else has this?
Cheers...

They may have one in stock - may have to order one: no one here can give you any sort of time frame.
Call your local Apple Store and make an appointment with the genius folks. They'll be able to give you an estimate, I'm sure.
Clinton

Similar Messages

New screen from Apple in my iMac 24", and burn-in problems already?

Is there an engineering or manufacturing problem with the 24" iMac screens?
My last screen was replaced under warranty a month ago because of dimming/banding problems. It also had burn-in issues from early on, but I lived with them. However, I didn't expect a brand new screen to have such severe burn-in problems right from the start.
Here's what Apple says: http://support.apple.com/kb/ht2807 . In summary, they tell you that your problem is leaving images/text in the same place too long. Duh! But interestingly enough, I don't have the same burn-in problems on my PC laptop or cheap HP external monitor.
I spend hours at a time doing development, and often I'll have an IDE open that has a source tree on a left panel. That widget of text and icons won't change much, and I won't be moving my IDE window around because I have it maximized. It is a normal pattern of use that I can't really avoid.
Is this also a problem on the Apple external monitors? What about on their laptops? Must I move to a Mini with a Dell monitor? Are iMacs only intended for lightweight users that spend an hour or two each day shuffling windows around and watching TV?

In addition to my (now archived) thread:
http://discussions.apple.com/thread.jspa?threadID=1979518&tstart=0
I just had my screen changed under apple care. Excellent option, happy I got it, no hassle, but took three weeks to order and replace the display at the service center. It seems to be a known issue with numerous iMacs, to my surprise also with the latest models, and I have seen this problem on quite a number of iMacs, all over the world, only on the alu models. Though I cannot say for sure what the problem is, I have now installed smcFanControl to increase the minimum speed of the on board fans. Also, as I was suggested by the apple technician, have a screen saver for a few minutes before turning off the display (Energy Saver) to prevent any possible burn ins, (while I remain convinced this is not my problem).
Keeping my fingers crossed my problem will not re-appear, or that it WILL re-appear before the end of the 3 year apple care.

Using a IP191 monitor, have random horizontal streaks on display - have no problem with other browsers; also no problem with FF on other family PC's

Using a IP191 monitor, have random horizontal streaks on display - have no problem with other browsers; also no problem with FF on other family PC's.
These "streaks" appear to be area of too high frequency scanning; they can be cleared by scrolling up and/or down.

hello, maybe that's an issue with hardware acceleration - please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox ''menu [[Image:New Fx Menu]] > options > advanced > general''.

Display and camera problems... related?

Dear Folks of Apple Support Communities.
Recently i have started to experience a rather disturbing issues with my screen, and that made me remember of the problems with the camera.
I have MBP retina early 2013 and. well, it is known fact that screens on this particular model are not exactly brilliant... The same could be said about the camera, which has simply tuns of blue noise! But the screen was acting pretty Ok for some time now, there always was a minor image retention, but as i had nowhere to fix this, i had to live with it. But recently the screen started to turn GREEN! Yes that emerald shade, almost like cartoon green!!! That happened to it once before, but was not so intense, well at least i was able to see something... But the other day i was completely blown away, when i turned on my mac and i sew bright-bright green screen with absolutely no picture... Why does this happen to a £2000 product i have no clue! Now it has an uneven colour (the bottom corners are blueish, and the sides are somewhat darker).
Is there some way to resolve it? Or should i ask for the screen replacement (and the camera with it as well)?
I will be in Glasgow starting from september, so i will have an Apple store near by... i just don't want this to happen anymore, it is really scary.
Many thanks . Anna.

Badlydrawnboy wrote:
I have a new MBP that is less than 3 months old. I've been having various display and power problems pretty much since I got it.
You should not be having those type of problems on a brand new Mac. Did you call AppleCare about this? If not why not?
You have 90 days of free phone tech support from Apple on top of your one year warranty. Strongly suggest that you use it before you lose it! You already missed your 14 day from the date of purchase to return your MBP for a refund or an exchange.

Macbookpro display have a problem when start

some times, when i turn on the macbook pro, the display have a problem like this photos.
the problem have when the battery is low, still have 1 led check, but when the battery is fully charge, it become normal again. Please help me, do my macbookpro have a problem with hardware ?
Message was edited by: nguyennhatquang

Not that there are any real solutions but there is a thread dedicated to this exact problem:
http://discussions.apple.com/thread.jspa?threadID=1627678&tstart=0
It seems as though it is a hardware issue. You may try bringing the MacBook Pro to an Apple Store (depending on where you are.) Be sure to bring the picture that you have here.

MacPro Early 2008 Display/Video Card Problem

*Hello, I have a Dual Quad-Core 2.8Ghz MacPro (Early 2008) with the stock ATI Radeon HD 2600 XT 256MB Video Card. I believe I am having the exact same symptoms listed on the topic "Mac Pro 2008 Video Card Problem".*
*MacPro has been working fine. Until one day, I power it on and the display stays black. There is nothing you can do besides holding down the power button and rebooting the computer. I have tried to do this many times and the display will not come up. I have also tried resetting the VRAM and PRAM settings - still did not work. I have had my MacPro for about one year and a half. It is in very good condition (no damage/no liquid/no overheating). From time to time, you power on the computer and the display works! It is very random. I am scared to turn off the computer or put it to sleep as this can also trigger the problem.*
*I did not get the extended AppleCare (the MacPro itself already cost me about $3400!) I tested the Cinema Display and it is fine, therefore the problem is not coming from the display.*
*I went to the Apple Store and they kept my MacPro for one night. Called me the next day telling me it was going to cost me approximately $800 in order to fix this problem. They claimed that either my Bluetooth module or my Main Logic Board was causing the display not to show. I am out of warranty, and I think it is very expensive. I am doing my research online in order to try and find a cheaper solution. After reading the discussions and checking out some other websites. I have a few questions:*
*If I buy a NEW* ATI Radeon HD 2600 and install it in my MacPro - will it fix my problem?*
*OR - I also heard about the ATI Radeon HD 4870 - Is that graphic card compatible with my MacPro - will that resolve the problem?*
*Do you think I should give it a shot? Are there any other things I can try?*
*I am thinking that I should try to replace the graphic card first and see if that is causing the problem instead of replacing the Main Logic Board right away (which will cost me over $500)*
*Please let me know of any thoughts that come in mind. I really need some support. I am a college student studying Audio Engineering and I use my MacPro everyday on Pro Tools and Logic. This machine is my life.*
*Thank You,*
*Kevin C.*

Glad you solved your problem Gaunja. Here's an update on my own.
When last heard from I had diagnosed the failure of my displays to boot up to graphics card problem in my early 2008 Mac Pro with my stock ATI Radeon HD 2600 by swapping out the same card from my son's Mac Pro and seeing the displays boot up fine. Before heading off to the Apple store for a new card I reinstalled my suspect video card just to see what would happen. The displays booted up fine. Now, two weeks later, again no video display--black screens--no signal from the graphics card. I rebooted the computer several times to no avail and was, again, about to head off to the Apple store for a new card. This time "just to see what would happen" I moved the graphics card to another slot and bingo, the displays are up. What can be determined from my experience to date?
1. The graphics card is flirting with death. Like a patient unwilling to die, through a mysterious force, it rallies to live another day.
2. The slot the card came installed in is unreliable--it's dirty, there's a spec of dust in there, a contact has degraded after two years, or some other slot related fault. Note that, until the card failed for the first time, it had never been removed from it's slot, the computer was treated gently, and it operated in a very clean environment.
If anyone has another theory about what may be happening here please feel free. I fully expect the displays to go dark again at some point as my suspicions are that it's the card itself that is the problem. The two replacement cards I'm considering are the ATI Radeon HD 4870 or the Nividia Geo Force GT120. I've read that both work with the early Mac Pros. Some complain that the ATI card is noisy and expensive. Based of Gaunja's post and others I think the Nividia card will suit my needs, be quieter, and cost less. But, for now, my stock ATI Radeon 2600 lives!
Just one man's experience with the "Mac Pro display, black screen" problem.

My firefox page is not connecting to network and also its not displaying the troubleshoot problems option?

my firefox page is not connecting to network and also its not displaying the troubleshoot problem option?

At the very least, I recommend you restart your router, (your internet box).
More detail on your problem is needed - are you in a submarine? On the moon? On a tropical island?
You can help yourself by providing as much info as you can about your present situation - what kind of router do you have? Have you moved it? DId you update it? Did you do anything to change your setup, and if you did, what?

How can I work through a Burn DVD problem?

In a perfect world, you could put together a project out of any media, click the Share tab and burn it to a disk. Unfortunately, for a variety of reasons – some related to Premiere Elements, most related to operating system drivers or program conflicts, this sometimes doesn’t go as smoothly as it should.
The simplest solution is to break the process down into its elements and then troubleshoot each element individually.
There are three main reasons for a problem burning a DVD or BluRay disc: challenging source video (including photos that are larger than the recommended 1000x750 pixels in size); interfacing issues with your disc burner (often the result of a program like Nero not sharing the burner with other programs); and lack of computer resources (namely lack of available scratch disk space on your hard drive). This workaround eliminates most Burn Disc problems. And those it doesn’t eliminate, it at least helps you isolate where the problem is occurring.
1. Burn to a folder rather than directly to a disc. Select this option from Share/Output/Disc. This eliminates the possibility that other disk burning software is interfering with communication with your computer’s burner. Once the disk files are created, you can use your computer’s burner software to burn the VIDEO_TS folder and its contents to a disk.
If this doesn’t work, it could be that your computer lacks the necessary resources, as discussed below.
2. Clear space on and defragment your hard drive. A one-hour video can require up to 50 gigabytes of free, defragmented space on your hard drive to render and process (depending on your source files). Even a “pure” AVI project can require 20-30 gigabytes of space.
Clear off your computer and regularly defragment it, per Maintain Your Computer, above, and you’ll reduce the likelihood of this being an issue – assuming you’ve got an adequately powered computer and an adequately large hard drive in the first place.

Hi
What I would do is start a new project i.e. XXXXXX Final Cut.
Then I would import the finished AVI file into the project and burn it to DVD.
I have also found that PE is sensitive to the files being fragmented.
When I have a project in the works I defragment the drive or the folders that the project is before proceeding.
This has actually made the difference between whether it would work or not on some projects.
I also shut down and restart the program just before burning the project to disk, to clear out any thing using resources.
I use Defraggler to defrag my files it's free and works really well.
And you can chose to defrag what you want or the whole drive.
I run it several times a day when I'm working on big files.
http://www.filehippo.com/download_defraggler/
Mike

MBP 13'' Display and Screen Problems.

HELP!
I've posted about this problem before, and I've read all the threads, but my problem is not resolved despite sending my new MBP back to Apple to sort it out. They fitted a new logic board, but it has made no difference. My machine is still under warranty.
The MBP continues to totally freeze when connected to an external projector via the mini port using VGA. The computer screen goes a funny blue-ish color with everything out of focus and the pointer freezes, too. It has also started to make a funny buzzing noise, too. I have to restart the entire machine, which is not very convenient right in the middle of using it. It is an intermittent problem. Sometimes, the machine is working OK for a few days, other days it crashes several times.
I have read that this may be something to do with 32 bit versus 64 bit Kernel start up. Some suggest resetting the PRAM and system manager, but I'm still struggling. Does anyone know what the real issue is? A solution would be great.
By the way, I am resorting to using my old MBP (Nov 2006 15" model) and it works perfectly still, no matter what projector it is connected to. It is frustrating the **** out of me as I bought the 13'' to have more power and RAM and it is easier to lug about the place, but I can't use it as I need to connect it up to various projectors at work.
Any expert out there? I'd really appreciate a solution to this problem. Is it only confined to the MBP 13", or has the 15" got similar problems? From the threads, I can tell this has been a big issue for people using their computers in conjunction with a projector.

Badlydrawnboy wrote:
I have a new MBP that is less than 3 months old. I've been having various display and power problems pretty much since I got it.
You should not be having those type of problems on a brand new Mac. Did you call AppleCare about this? If not why not?
You have 90 days of free phone tech support from Apple on top of your one year warranty. Strongly suggest that you use it before you lose it! You already missed your 14 day from the date of purchase to return your MBP for a refund or an exchange.

Display burn in - Apple does not want to replace the LCD

Recently my iMac 24” LCD display began to have “screen burn ins“ or image persistence on the LCD. I have done extensive online research about the issue, I tried setting my screensaver to pure white and running the apple screensaver to resolve the issue. I did not use my computer any more extensively than any of my other macs, so the image burn in came as a surprise to me this early in the Mac’s life span. I understand that the issue exists, and would not surprise me if my computer was several years old and it was never turned off. I will have to argue that the “screen burn in” happened too early for my iMac.
I took my iMac to an Apple store and waited to speak with a Genius and have a diagnosis. After the Genius ran his diagnosis he said that I am out of warranty, however he agreed with me that it was too early for something like this to happen. He proposed that my LCD screen would be replaced, and said that he would give me a break and make a “one time warranty exception and not charge me for the new LCD and replacement based on the circumstance.” The genius placed an order for an LCD panel for my iMac, printed out the work order and shook my hand, I was extremely grateful thanked the Genius for making such an exception.
After leaving my iMac in the store for repairs for 5 days, with excitement and anticipation I picked up my iMac which was claimed to be “fixed”. I got home opened up the box and plugged in the iMac and the first thing that I noticed was a dead pixel that I recognized from the old LCD, what are the odds of the new display having a dead pixel in the exact same spot? I called back to the apple store with my repair number at hand and confirmed that my LCD was never replaced.
I thought to myself, maybe they fixed it, but just to be safe I used the computer until I noticed nothing changed the “burn in issue” is still here. So I created a background image in photoshop to purposely leave on for an hour as proof of the problem. I called back to the apple store early in the morning and talked with the technical center, the girl on the phone said “I remember your mac” I thought we had it fixed. I asked to make sure that the LCD that was ordered for the sole purpose of fixing the burn in issue which I had was still at the store, it was confirmed that it was.
I came by the apple store and a different Genius looked at my computer, saw the excessive burn in. He ran the “Flurry” Screen saver, which helped remove the current burn in but was still not fully removed. He then told me that they would not replace the LCD, and that I should set my screen saver to every 5 minutes and lower the brightness to reduce the load on the screen. I argued that even if I can get rid of the problem after running the screensaver for at least an hour, the burn in just keeps coming back, and fast too.
I came home setup the screensaver settings and began using my machine, not using it for even more than an hour I saw the burn ins from the store and some new ones that came from my doc, and finder window and shadow lines distorting the entire screen, almost making it look like mud lines.
I took a few pictures with a DSL camera at the highest resolution, but I am not sure if this shows enough to really show:
Doc burned in:
#1 http://dl.dropbox.com/u/1477936/apple/DSC_0751.jpg (need to make it 100% to see)
#2 http://dl.dropbox.com/u/1477936/apple/DSC_0754.jpg (need to make it 100% to see)
Does any one know what I should do now?

Welcome to the Apple Discussions!
I think that regardless that this was a different Genius, the Apple Store has made a commitment to you to repair the iMac out of warranty and should honor this commitment. I would go back to the Apple Store and speak directly to the Store Manager with your original paperwork in hand for the repair that was not completed.
Should you not receive satisfaction from the Store Manager then I would call Apple Care and immediately ask to have your call escalated to a Customer Care representative. Explain the issue to the rep and ask for their assistance in receiving the repair commitment originally made to you by the Apple Store.
Have all necessary paperwork for the committed repair at hand during your phone conversation. Take notes. Get the name and the position of each person to whom you speak. Speak firmly but politely. Do not get angry or make any threats. The minute you mention a lawyer or any other such threat the conversation will be over and Apple will fall back on the fact the Mac is out of warranty and any opportunity of getting a repair will likely be gone.
Dah•veed

This page cannot be displayed - web connectivity problem

Just purchased an HP laptop with Windows 8 and IE 10.
I am connecting to my wireless connection because I can login and use Yahoo messenger, but cannot access any websites. When open IE, get the error: This page cannot be displayed.
There is an option to Fix Connection Issues - tried this and get the following results:
Problem with wireless adaptor or access point (not fixed)
Your computer appears to be correctly configured, but the device or resource (www.msn.com) is not responding.
Searched Google and there was a suggestion to flush the dns using command: ipconfig \flushdns. Did this, rebooted and then the home website does come up (www.msn.com). However, if I click any link on the site, I then get back to the same 'This page cannot be displayed' message.
Anyone else having this same issue or have any suggestions for resolving?
Thanks

I'm sorry your new laptop isn't working! I think I have some solutions for you and hopefully resolve your issue quickly.
(Make sure your time and date are correct!)
First, reset your router. This is done by unplugging the power from your router and modem. Once ALL the lights on both are out, wait a few seconds. Plug the modem back in, wait for the lights to come on, then the router. Give it time to access the device and assign IP addresses (this takes up to 4 minutes with some models). Once completed, try to reconnect using your HP laptop.
If that does not work, manually reset your IP address by using the command prompt (search for it using the search option on the right menu),
ipconfig /release
ipconfig /renew
This should flush the IP address. You have already reset the DNS, and you may do so again just to clear everything.
If that still does not work, hook the Ethernet cable directly into your laptop and see if it can get online. If it does, then it is a wireless connection issue and you should either return it OR have Geek Squad take a look. If it doesn't work, then either your router will NOT assign an IP address properly due to the computer having the same IP or Name as another computer on your network, or the computer could have a winsoc issue. In this case, you would have to restore the computer or
go to :
microsoft.com/fixit
And use there fix. Download it on another computer, burn to DVD/CD or drop it to a flash drive, then use it on the computer giving you the issue.
Let me know if any of these options work!
- Disclaimer: While Agent Bender is currently employed at GeekSquad, ALL posts made by Agent Bender are her personal opinions, and do not reflect the opinions or policies of Best Buy or GeekSquad. -

Repaired 20" Display Burning Images?

I recently went through a long process of getting my 20" Display Repaired for the second time since I got it in 2005.
I recently noticed after 5-10minutes images are getting burned into the screen. (Example, the login screen will have a ghost image on my desktop after logging in and certain icons or windows will be visible as ghost images burnt into the desktop when moved or closed.) As you can imagine, tis is not only extremely frustrating and distracting. The original two lcds didn't show any of these defects. I am writing to see how apple handles this? Is this similar to the 8 pixel rule, where I'm going to have to argue to get it repaired, or is this a clearly a defect that apple will immediately repair or replace. Its covered under applecare with my G5. I am so frustrated not only that this just got out of a 2week repair, but if replaced again this will be the 3rd lcd replaced in this one 20" Lcd in a year! Please let me know if anyone has had any positive or negative experiences getting this problem corrected? Thanks.

Amazing, I'm seeing this pop up more and more. Apple just replaced my two 23in screens for the same defect. I have a friend at the school district that says he has 10+ displays that are doing the same thing. Thank God for applecare
zeke

Burn Folder Problems

Hi,
In the past whenever I created a new burn folder it was automatically labeled "Burn Folder". Starting today it is automatically labeled "Burn Folder.fpbf" Even when I change the name, the new name still displays the extension ".fpbf" Why?
When I attempt to burn I get a message of "Error Code 0x8002006D"
I've tried the "Finder force quit fix" which worked in the past with similar error codes, but now the problem remains.
Any help is greatly appreciated.

Hi Troy,
I think I'm OK for now. Somehow, while mucking around, I must have checked the "Show all file extensions" box in the Finder Prefs. Evidently this overrides the Get Info "Hide extension".
As for burning errors, I once again tried a force quit of the Finder and I'm back to being able to burn. Who knows?!? A bit bizarre, but things seem OK now. Thanks for your response and the link.
Cheers,
Dan

'Preparing Video for Display' causing render problems

I have a DV-Pal sequence, with a few crops, burn effects and transition, so I've got a lock and render everything, but every time I do about 3 mins later a dialogue box pops up stating 'Preparing Video for Display' with a little percentage bar. Once it's 'Prepared Video for Display' (whatever that means??) all my rendered effects revert back to an unrendered state.
Has this happened to anyone else and how can I stop it?
Much Thanks, Matt

Quit Final Cut Pro. Go to your Render Files folder and trash the contents of the sub-folder there that has the same name as your project.
Next step:
Deleting FCP Preferences:
Open a Finder window. Set the view mode to columns:
Click the house icon that has your name next to it.
Click the folder "Library" in the next column.
Find and click the folder "Preferences" in the next column.
Find and click the folder "Final Cut Pro User Data" in the next column.
Move the files "Final Cut Pro 6.0 Prefs", "Final Cut Pro Obj Cache" and "Final Cut Pro Prof Cache" to the Trash and empty it.
When you have a stable set of preference files, download [Preference Manager|http://www.digitalrebellion.com/pref_man.htm] to back them up. If you have further problems, the backup can be recalled and you can continue working.
Re-open your project and render again.

Tablet PC tx2000 - display and wireless problems

Hey folks. I have an HP tx2000 tablet laptop with a year-from-purchase warranty that expired just last month, and now two serious and potentially debilitating problems have occured. I've spent about four or five hours with the nice people from Livechat, who were patient on the whole and managed to temporarily fix one of the issues.
1) The wireless device cannot be detected - The laptop's wireless card is not being read. This is a big downer for me because I use wireless exclusively at home and work and I really don't want to shell out bucks for a smart card to replace technology on a laptop that is 1 year and 1 month old. The first thing I tried was re-installing Vista. The wireless card was detected and worked just dandy until as soon as I restarted the computer. Then it disappeared from the device manager list. I re-installed a second time and the same thing happened. Livechat directed me to a new BIOS to install, so I installed that, too. The same thing happened. Then Livechat instructed me to remove the HP Wireless Assistant program, and bingo! The wireless worked fine, and through many reboots. For a day and a half. Now it cannot found again.
2) When the laptop enters sleep or hibernation, the display will not 'wake up' again. The fan will hum, the leds will flash, but the display refuses to wake. The only way to solve this is to reboot the computer. This also happens /every time/ I power on the computer cleanly. The display will not activate, no post screen, no system beep a few seconds afterwards. The only solution is to hold the power slider down until the system does a hard shut down, and then click it again to turn the computer back on. This usually works, though sometimes it takes 2 or 3 tries.
The Livechat solution was to update my video drivers, and they sent me a nice handy nvidia update. Upon install restart, the computer behaved normally, but once I restarted again (After wrapping up the marathon Livechat session at 5 in the morning) the blank-screen problem occured. I also tried to install the latest drivers from the nvidia website (which were updated from the ones HP gave me), to no effect.
I've read about both of these problems on various internet boards; wireless failure seems to be a widespread thing with Pavilions and the chipset, though this is a rather unique case in that reinstalling does allow the system to immediately 'find' it and it works fine, and HP Livechat provided me with a working solution where the wireless ran for a day and a half and through ten or twelve power ups/power downs. The screen problem, however, seems very common and is frustrating to the extreme for myself and several others. Many hypothesize it involves the tablet technology. My previous laptop was a Dell Inspiron with a large, 2" diameter hole burned into the screen, and Dell Support wouldn't even talk to me even though they had a uniquely extended warranty for what was a major manufacturing problem. Too bad, I fell short of the 3-year warranty, and they would just shuttle me to a pay-for service as soon as I gave them my tags. I've lost all faith in Dell products as a result. HP, in contrast, has been very civil through the Livechat, and I read up on some of these forums.. it looks as if people know what they're doing here. I don't want to throw away more money on another laptop, and the tablet functions are the bomb. I just want a working laptop.
Cheers,
This question was solved.
View Solution.

Nice, only took 'em 12 minutes to censor my post and remove mention of a certain web site.
To the Hewlett-Packard employees here, how does it feel to have to constantly cull posts on this particular issue day-in and day-out? I think that you guys have a better scope of this manufacturing problem and just how many people it is affecting. Certainly you know how mad they are. I do think your conduct has been fairly civil, but I find it absurd that as representatives of this company you continue to ignore the mounting evidence that we all have bad GPU-equipped laptops.
Then again, you probably can't do much about it, and I'm sure nobody above you is willing to consider the issue at hand and release a public response. I am confident that this arm of HP is ignoring their customers just as much as the other echelons I have visited in my quest to get a free repair.
http://www.hp.com/hpinfo/globalcitizenship/ethics/
From the above, 'Business Ethics' by HP:
'We are passionate about customers; (Sure are!)
We have trust and respect for individuals; (I don't see the respect part, and we no longer hold trust for you.)
We perform at a high level of achievement and contribution; (If achievement == making money by charging repairs to manufactured-defective laptops.)
We act with speed and agility; (On ignoring, buffeting, delaying, and downright covering up this entire mess)
We deliver meaningful innovation;
We achieve our results through teamwork; and
We conduct our business with uncompromising integrity. (Yeah, you sure haven't compromised with the THOUSANDS of PISSED OFF CUSTOMERS in this mess!)
At HP we want to be a company that is known for its leadership in corporate ethics and responsibility. A company where employees are proud to work, and customers, partners and suppliers want to do business with.'
I think HP is irresponsible not to re-address the issue of machines covered by the LWSE. I cannot say anything about corporate ethics here; all it translates into is finger-point-who-started-the-problem. As a customer, I no longer want to do business with HP. I don't know much about their partners or suppliers' feelings on this issue.
However, to the censors:
Is this a company in which you are proud to do the sort of work you do here?

Display burn-in problem

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