Elements 13 - a jpg file always opens in B & W raw and I cannot get it to open in colour. Same file open OK in colour in Elements 9. Any suggestions how I can get it to opens in colour in Elements 13?
Elements 13 - a jpg file always opens in B & W raw and I cannot get it to open in colour. Same file opens OK in colour in Elements 9. Any suggestions how I can get it to open in colour in Elements 13?
Thanks for your reply - I just open the file with "Open" in the File menu - all my own jpg files open fine in colour. This is someone else's photo given to me and it does not matter how I open it "Open", "Open in raw" or "Open with ..." it always opens in B & W raw in the raw dialogue box. In Elements 9, which I also have on my PC it opens fine as jpg in colour so I can edit it there, but I am just wondering why I am getting this problem in elements 13. If I open it in any other programme such as Windows Photo viewer or Office 2010 viewer it opens fine in colour.
Not sure what you mean by "basic settings" menu.
Thanks for the reply
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