Ever since I installed Snow Leopard (10.6.8), masking in QuickTime 7Pro has stopped working. Has anybody experienced this? Is there a work around? Can I use FCP to add masks to video?

Ever since I installed Snow Leopard (10.6.8) a month ago, the masking function in QuickTime 7Pro (v. 7.6.6) stopped working. Masks disappeared in old videos where I had previously and successfully added a mask, and I could not longer use QT 7Pro to add a mask to a new video. When I installed Snow Leopard I also installed QT X, but I found QT 7Pro in the Utilities folder, so it is still there but the masking function is definately not working.
Has anybody else experienced this?
Is there a remedy so I can recover my older masked videos, and make new masked videos?
Can I make masked videos in Final Cut Pro?
Thanks!

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Can't print to pdf since I installed Snow Leopard.

I make newspaper ads all the time in Illustrator CS4 on a Mac.
I always print them to pdf files. Never had any trouble doing this.
However, since I installed Snow Leopard I can not print to pdfs.
I go through the usual motions and then... just nothing happens.
Are there known issues with AI CS4 and Snow Leopard?

I was having the same problem. Basically, you now have to "save as" then "to PDF" to get the same results. Although this new method give you more choices in terms of output, i.e. saving layers, image resolution, it has also produced larger PDF files. I will then have to open the document in Acrobat and "reduce file size". I do wish they would bring back the print to PDF option. Go to the link below to read more. If you figure out how to produce the same results and get the small files sizes back please share.
http://blogs.adobe.com/jnack/files/Adobe-SnowLeopard_FAQ.pdf

I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

http://support.apple.com/kb/TS1591
You may have to remove & reinstall the AMDS, as described in that support article.

I have a MacBook Pro with Snow leopard (10.6.8). Downloaded Lion from Aplle store and got a bill but no upgrade. Bad hearing can't use telephone to support. Apple store can't help. CASE NUMBER: 19*****63

I have a MacBook Pro with Snow leopard (10.6.8). Downloaded Lion from Aplle store and got a bill but no upgrade. Bad hearing can't use telephone to support. Apple store can't help. CASE NUMBER: 19*****63.
I am hard or hearing and can't use the telepohne support and live on an island and can't get to a shot to buy the Lion.
<Case Number Edited by Host>

Try d/ling again. In the App Store, option-click the tab

I can't burn DVD's on DVD Studio Pro since I install Snow Leopard

Well, my computer was working great, I had tiger installed and I decided to update to snow leopard and "big mistake" since then I haven't been able to burn DVD's from DVD Studio Pro, at the time to start writing the information to burn it, it shows a message saying " the recording device reported the error #6. Unknown device error. I connected and external dvd burner and when is time to burn it says "The recording device reported the illegal request. Unknown device.
I can easily burn DVD's from iDVD what makes me believe the problem is not with the burner. I went to Melrose Mac and they told me there is a conflict between FCS and Snow Leopard, they suggested to install Leopard instead, he mention many people has complain about the same issue Can that be possible? I got something thinking my computer was going to work better and I screwed it up!

Did you also upgrade DVD Studio Pro?

When I turn my Mac off it restarts since I installed Snow Leopard 10.6.3 - Help

Hello,
I recently installed SL 10.6.3 and since, I ca't turn my computor off... it restarts, I have tu unplug it.
I phoned support but they say it's my computor, not the software. However, on checking on the net, it seems I'm not the only person with this problem.
Could anybody help me?
Thank you
ps It's my first time here, I hope I've done things properly
Bonjour,
Depuis que j'ai installé SL 10.6.3 mon ordinateur ne s'éteind plus. Lorsque je l'éteins, il redémarre. J'ai appelé apple support mais ils me disent que c'est un problème d'ordinateur pas le logiciel. Cependant, j'ai cherché un peu sur le net et il semblerait que je ne sois pas la seule avec ce souci. Est-ce que quelqu'un pourrait m'aider?
Merci d'avance,
ps C'est ma première fois ici, j'espère avoir fait les choses dans les règles.

you posted here - workstations, not laptops - by accident:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro

Can't open any online PDF files since I installed Snow Leopard.

I now have MacOSX 10.6.8 installed in my MacBook Pro and I'm unable to view any online PDF files using Safari 5.1 or Firefox 5.01. I have submitted this problem to both Firefox and Safari without success. Does anyone have this problem?

From the Safari menu bar, please select Help > Installed Plug-Ins. What plugins are listed in the window that opens?

Problems ever since I installed this OS

I user Cyberduck to upload files for my interactive class and it worked fine on Leopard but ever since I installed Snow Leopard and I click on the icon on my dock it just bounces a few times and doesn't even open. Also, I try to access my courses site and everytime I try to log in it crashes on me (same thing happens to another friend who recently installed it). How can I fix these problems?

Cyberdug verison 3.3b2 or later is needed for Snow Leopard. See:
http://snowleopard.wikidot.com/
Logging in via web browser with crashes may mean you are using a browser that hasn't been tested with it, or a software that hasn't been tested with it. Look at the above listing, or the listing below for Snow Leopard compatibility:
http://www.macintouch.com/specialreports/snowleopard/slcompat.html
If you have any peripherals attached, make sure those are compatible too:
http://support.apple.com/kb/HT3669
If your friend is having issues, I suggest they post here another topic thread to isolate their problem if the above advice is insufficient.
Message was edited by: a brody

Since installing snow leopard on my macbook itunes won't work

Since I installed snow leopard my itunes wont open it comes up with an error message The fiel "iTuneslibrary.itl" cannot read because it was created by a newer version of iTunes,
Can someone help me through this. Its very frustrating, I was forced to install snow leopard in order to download itunes 10, so that it would recongize my iphone.

Nothing should happen to the old content. Still, you should make a backup first because once a month somebody claims something horrible did happen during an update and now they have lost all their music, their dog died, their car crashed, and they got a C- in English literature. Oh, and it is all Apple's fault for not telling them they had to back up.

How do you erase mountain lion to install snow leopard?

Hi, My mother now has a new to her late 09 mini that originally shipped with snow leopard. When she bought it it came with mountain lion preinstalled from a private seller. We were thinking that to be on the safe side that it might be better to erase and install what's on it just to be sure it is secure. I tried to erase and install snow leopard from a disk but it says that the installer is not compatible with this version of osx(mountain lion). Question: How do I erase mountain lion and install snow leopard?
I've read here that there is possibly a built in recovery disk that I can use to erase and reinstall mountain lion. Q: Is there a built in recovery disk available in my situation? and if so should I use it or be even safer by installing snow leopard instead?
Thank you,

I think I found the answer (from sl install disk use disk utility to erase then install sl). Thanks for looking.

I'm about to install snow leopard on my 2006 macbook, OSX 10.4.11. I read that I'm supposed to copy my old OS to an external drive before hand. Why is this? What does it accomplish? If I upgrade to 10.6.3, why do I need a copy of my old 10.4.11?

I'm about to install snow leopard onto my 2006 macbook with OSX 10.4.11. I read that I should copy my old OSX to an external drive before I start. Why? What is the purpose of this? Once I have snow leopard, why do I want a copy of 10.4.11? Won't I be able to import what I need while installing?   Also, what is the point of partitioning my disk? I don't understand what that's for if I'm only going to run one OS on there. Any experience or advice is greatly appreciated.

It is always wise to have a copy of your latest working system ... preferably on an external drive.   As Neil says, you may run into trouble and if you do you can always return to the original situation and start again.
Once you have installed Snow Leopard (an excellent system if I might say so) then you probably won't need 10.4.11 though you can never have enough back ups in my opinion.   It's amazing how often a need arises.
Having a backup on an external drive allays the need to partion your hard iMac drive for the same purpose..

Need to install Snow Leopard--seems complicated. Can I pay Apple store to do it?

While I'm mostly a right brain type (writer), I can still do a lot of semi-geeky on my Mac Book Pro and even recently figured out how to rescue my mother's iMac from the "death screen" by using some keyboard shortcuts after unplugging all her cords. (After that feat of techno-heroism I was immediately written back into her will.)
Having said THAT, for some reason, the idea of installing a new operating system myself freaks me out. I have this fear that my 4-year-old MacBook Pro is going to crash, or something almost as bad will happen. (Yes, of course, I would back it up first.)
Every "guide" I read about installing Snow Leopard starts out simple, then it starts to look complicated. "If you want this, then don't do this..." If you don't want this, then do this..." etc.
Also, I may not even be able to do it anyway as my DVD drive doesn't work anymore. Won't I need that to work anyway--or a tech person for that matter--in order to be able to install the installtion disc?
OR WILL I NEED TO GET THE DRIVE FIXED FIRST? DOES ANYONE KNOW HOW MUCH THAT WILL COST TO GET THIS FIXED?
At this point, I would be willing to pay someone $50 to do it (a pro of course). Can I pay an Apple store tech person to install it for me? At the same time they can run a diagnostic and maybe figure out a way for me to remove duplicate files and all that junk that I have filling up up my hard drive.
I need to do this ASAP because I am limited in my speed in selling on eBay (I also sell vintage and designer clothes) because I can't bulk list upload, etc.
Please, can someone help? Would an Apple store do this for me if I paid them? I would have more peace of mind if they did it.
Thanks!

After posting my concern/question, especially in regards to the optical drive, I read this on this forum:
Jul 11, 2011 5:21 AM
I would like to update my macbook pro from Tiger to Snow Leopard, but my optical drive is not working. Can I take my macbook pro into the apple store and have them install it via a portable drive?
MacBook Pro, Optical drive is no longer working
Another poster replied, "Yes, I believe they will."
Is this true? Can someone verify this? Any idea of cost? I really don't need my optical drive. Besides, end of year, I'm getting a new Mack Book Pro.

Installed Snow Leopard, got 10.5.6 Instead!

Hi
A bit confused. I bought the SNow Leopard disc and ran an erase an install. Went through the motions of re-registering everything, but it turns out is installed 10.5.6 (I was on 10.5.8 before).
Have tried installing again (not as a clean install) and it has done the same thing.
Am I missing something?
Thanks!
Sam

I know it sounds insane, but it really is true..
The disc is definitely a Snow Leopard one and says 'Install Snow Leopard' on the icon.
The install and erase option was only available when I restarted using the dvd as the startup disc.
It did install Snow Leopard on my MacBook (I only tried after it failed on the iMac to see if it would work) - so I am thinking it is my computer rather than the disc.
I tried again and it actually appears that the installation of Leopard is stopping short. The bar gets to around 20% and then the computer restarts When it restarts it gives the language selection pane and tries to continue the installation - but for Leopard!
I read somewhere that the installer will backout of the process if it encounters an error, but I like everyone else don't understand how it then installs 10.5.6.
Does anyone know what I would need to wipe everything and start again?

Before I install snow leopard, I tried to move tiger into the external harddrive. My mac says it can't do because it is the OS X. So I installed snow leopard without removing tiger. After that, my computer often freezes. How can I remove tiger?

Before I install snow leopard, I tried to move tiger into the external harddrive. My mac says it can't do because it is the OS X. So I installed snow leopard without removing tiger. After that, my computer often freezes. How can I remove tiger? Or How can I prevent my mac from freezing?

McHagihara wrote:
Before I install snow leopard, I tried to move tiger into the external harddrive. My mac says it can't do because it is the OS X. So I installed snow leopard without removing tiger. After that, my computer often freezes. How can I remove tiger? Or How can I prevent my mac from freezing?
When you installed Snow Leopard, Tiger was replaced, leaving your programs and files intact.
What is causing your freezing problem is unknown, you can take Kappy's advice and remove everything, but you lose your files and free iLife programs that came with Tiger/new machine.
The 10.6.3 disk you "upgraded" with has the full 10.6.3 on it, but no free iLife suit, so a erase and install will remove what you already have installed.
You can try to locate your problem without the erase and install method by running through this list of fixes.
Step by Step to fix your Mac
But before you do anything, backup your personal data off the machine to a extenal drive and disconnect.
Most commonly used backup methods
Because if you have to follow Kappy's advice and wipe and install 10.6 fresh, it will cure your problem in nearly 99% of cases, but you have to rebuild everything. All programs and files.
How to erase and install Snow Leopard 10.6
If this is all too much for you, then STOP and call a local PC/Mac service or competant friend to assist you.
Yuo might need to install more RAM into the machine to make 10.6 run better as well.

Why does my DVI to S Video adapter not work on my Macbook Pro since installing Snow Leopard?

The Apple DVI to S Video Adapter worked before installing Snow Leopard. Now I just get a blue screen.

.wpl appears to be a Windows Media Player playlist. I can find no conversion software for that, and Windows Media Player is not available for Mac anymore.
If you can persuade him to download iTunes and create the playlist as mp3 in a iTunes playlist, or even just burn the base mp3 files to CD as a data disc, that's about the only solutions I can suggest.

Ever since I installed Snow Leopard (10.6.8), masking in QuickTime 7Pro has stopped working. Has anybody experienced this? Is there a work around? Can I use FCP to add masks to video?

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