Every time I want to purchase any app it says your purchase could notbe completed.. What should I do

Every time I want to purchase any app it says your purchase could notbe completed.. What should I do

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Similar Messages

  • How come every time i try to download a app  it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?

    How come every time i try to download a app  it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?

    Apple - Support - iTunes - Contact Us

  • I made a new apple account  but every time I try to update any apps it says I need go put in my old account password and every time I do it says it's incorrect

    .

    When downloading Apps from the Apps store will always follow the Apple id login. Please sign in with the apple id in which you used when downloading the apps to enable you to then update listed app.
    Good luck

  • I made my sister an account, but every time i try logging in for her, it says "Your information could not be saved at this time." Help?

    It kept saying that I needed to varify my account, so i went to that page.  Then i put her birthdate, real and one to make her 13, but it keeps saying the same thing!!!
    Anybody got anything? she has itunes cards, but cant use them because of this!!!

    Yes when when another user asks the same question as a previous user. If you have not noticed, the majority of the questions are the same but from other users.,
    Lester1234 wrote:
    Do You Just Copy Your Same Anwsers From Your Other Posts?!

  • Hi I have one question why is it every time I want to download a app it does download

    Raaa

    What is your problem? You said"every time I want to download a app it does download". It is supposed to download.
    If it does not download then what exactly happens when you tap on the purchase button?

  • Every time I want to download an app From AppStore when I start downloading it after I write my password there is warning that says to me that it isn't possible right now to download power DVD mobile even now were this app is deleted from my ipad

    Every time I want to download an app From AppStore when I start downloading it after I write my password there is warning that says to me that it isn't possible right now to download power DVD mobile even now were this app is deleted from my ipad

    The power DVD app is active, and seems to download ok.  You have already deleted the app? 
    I suspect what is happeneing is that a download is in your queue, and is blocking the queue until it completes, thus the message every time you try to do a down load.  It may be failing because while it thinks you have the app, it is not finding it, and doesn't know what to do.  ( sounds like a poorly designed download).
    I think the way around this might be for you to resync with your iTunes, and let it reload the app onto your pad.  Let it complete the download.  Then, if you do not want the app, delete it again from your pad, and if you never want it, from I tunes as well.
    The next time they do an update, you may wind up in the same situation, so if it happens again, until they fix the download routine, you will get stuck again.
    So try the suggestion, and see if this clears it out.
    The other option would be to open your account in I tunes on your computer, let it complete the download there.

  • Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

    Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

    Amylovelyy wrote:
    Every time I try to download an app it says billing info is incorrect but its all correct ...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Amylovelyy wrote:
    ...  it won't let me sign in using a diff apple id ...
    Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

  • Every time I try to buy and app it says that I need apple support. I have checked restrictions and restarted my phone. What do I do?

    Every time I try to buy and app it says that I need apple support. I have checked restrictions and restarted my phone. What do I do?

    Do as the error message states and contact Apple Support. If there is a problem
    with your iTunes account, that problem must be resolved before you can download
    anything.
    Start here:
    http://www.apple.com/support/itunes/contact/
    or
    https://getsupport.apple.com/Issues.action

  • Featured tab in app store says " Your request cannot be completed".

    Featured tab in app store says " Your request cannot be completed".
    Only happened after updating to iOS 5?

    Apps can only be downloaded via iTunes on your computer (and then synced to the iPad) or directly on the iPad via the App Store app - have you tried downloading it via either of those ?

  • Every time i want to download an app, i have to answer 3 security questions. How can I change this?

    Why do I have to answer 3 security questions everytime I want to download an app?

    The power DVD app is active, and seems to download ok.  You have already deleted the app? 
    I suspect what is happeneing is that a download is in your queue, and is blocking the queue until it completes, thus the message every time you try to do a down load.  It may be failing because while it thinks you have the app, it is not finding it, and doesn't know what to do.  ( sounds like a poorly designed download).
    I think the way around this might be for you to resync with your iTunes, and let it reload the app onto your pad.  Let it complete the download.  Then, if you do not want the app, delete it again from your pad, and if you never want it, from I tunes as well.
    The next time they do an update, you may wind up in the same situation, so if it happens again, until they fix the download routine, you will get stuck again.
    So try the suggestion, and see if this clears it out.
    The other option would be to open your account in I tunes on your computer, let it complete the download there.

  • HT201493 why do I have to log on  every time I want to use this app?  Logging on is a collosal pain,

    Logging on every time makes the app much less useful.

    That wouldn't protect your friends.
    Not sure why you are averse to using a screenlock, you run a precarious line by not doing.

  • HT5631 How do I turn off being asked for my password EVERY time I want to download an app?

    How do I turn off being asked for my password EVERY time I download an App on the app store?  When I go to the security page on "Manage my Apple ID" it only has a link to set-up two step verification...not disable it.

    You can't.

  • New user of iPad.why is it that every time I try to download any app. It says apple I.d was not yet used in iTunes store

    I can't download any app. And it tells me that my apple I'd was not yet used in iTunes store and when I I try to log on my existing account it answered I have to update the latest version of iOS...

    Hello Jeproxenesis,
    Thanks for using Apple Support Communities.
    Follow this article and it should let you use your Apple ID.
    Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
    http://support.apple.com/kb/ht2589
    Use your Apple ID with the iTunes Store
    Open the latest version of iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password and click Sign In.
    Click Review when asked to review your information.
    Enter your billing information.
    Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
    Have a nice day,
    Mario

  • Every time I try to load an app it says you are not logged into iTunes

    Every time I try to load a new app it says I am not logged into iTunes

    Do you share your pad with someone else - are you still signed in on their account?
    Then check in settings\restrictions that Apps is not restricted - if all ok go and Open iTunes , select music (can use others) scroll down to bottom of page and tap on your email at left. Tap sign out, then repeat and sign in again.  if signin successful, try again.   If it fails.
    Go to settings\general\reset and select Reset settings, try again.
    If it still fails - Connect to your PC by cable and see if you can download an app from the Store using your PC's iTunes - If you cannot - right click your device at left hand side and select reset warnings, then navigate to Library, Apps and check at bottom of page if any updates/downloads are pending - update\download as necessary.
    if you can download an App using the iTunes store on your PC - select sync whilst still signed in. Try again using your ipad's Store
    Does this resolve your problem?
    If still having problems, in Itunes select Store, then Home page, then using quick links at right select Account.  verify all details are correct and your pad and PC are listed in Authorised devices.
    Sign out of iTunes and close with your device still connected - Power off your device by holding down the power and home buttons together - when red slider appears slide it across to power off.  Re-open iTunes on your PC and under Menu\Store sign in.  power on your iPad and try again.
    If problems still persist - check with customer support that there are no problems with your listed payment method\card restrictions on your store account.
    Regards, Ct

  • Every time i try to download a app it says i have billing problems

    Every time i go to my app store and put my password in to download a app it says you have billing problems what do i do

    I am having the same exact problem right now. Every single time that I try to update an app or try to download an app from iCloud or the AppStore, I get a message saying that it needs my billing information before I download the app, even though it is free.

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