FaceTime call to my iMac will only ring once then hang up and won't let me answer. How do I make it ring more times?

FaceTime call to my iMac will only ring once then hang up and won't let me answer. How do I make it ring more times? I can call my iphone 4 from the imac with no problem but when I call my imac from my phone, it won't let me answer.

This article is pretty long but it has a troubleshooting guide near the bottom, and especially mentions your problem with a few things to try.
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-facetim e-set-up-use-and-troubleshooting-problems/

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